Every review we hold for the Wrexham office, from every platform, shown as written. First names only.
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4/5
GoogleWhitegates Wrexham were very professional and thorough helping me sell my house. From the beginning I received a fair and accurate evaluation and the house sold eventually for near that amount. Despite having 3 sales fall through due to surveyors scaring off buyers, they were very helpful, quickly procuring new views of the property and helping it sell.
The only slight negative was that at times, communicating with them was a bit difficult (receiving email replies back or ringing with no one answering the phone). Otherwise my experience overall was good, and I would use them again in the future.
Clint Β· 22 July 2026
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5/5
GoogleJust wanted to say how impressed we were with the whole Whitegates team and helping us sell our house recently, it sold within 3 days!! The team especially Hudson were really efficient, kept us up to date on all aspects of the sale, definitely took a lot of the stress and anxiety out of the process and would definitely recommend them should you want to sell your house. Thanks to all at Whitegates.π«Ά
Kathryn Β· 22 June 2026
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5/5
FacebookWe would like to mention we had the pleasure of meeting with Ian during our recent search for a new home, and I can honestly say he was exceptional from start to finish. Ian was professional, attentive, and incredibly knowledgeable about the properties we viewed. He took the time to understand our needs and preferences, offering valuable advice and insights that made the entire process smoother and more enjoyable. His communication was prompt and clear, always keeping us updated at every stage. What truly stood out was his friendly and approachable nature, which made us feel at ease and confident in his guidance. Thanks to Ian, we found the perfect home, and we highly recommend Ian to anyone looking for a home.
Karaa Β· 15 March 2025
Agent replied Β· 25 March 2025
We are also absolutely delighted with the exceptional service provided by Jerri in helping us find our new home. From the very first interaction, Jerri demonstrated a deep understanding of our needs and preferences, guiding us through the entire process with professionalism and genuine care. Not only was she incredibly responsive and knowledgeable, but she also went above and beyond to ensure we felt comfortable and confident every step of the way.
Her attention to detail and patience were truly remarkable. Jerri was always available to answer our questions, and make sure everything ran smoothly, even during the most stressful moments, We never felt rushed.
We are incredibly grateful for Jerriβs dedication and support. Thanks to her, we are now settled in our home, and we couldnβt be happier with the experience. If youβre looking for an estate agent who truly cares about their clients, we wholeheartedly recommend Jerri, sheβs an absolute gem! π
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5/5
GoogleAs a first-time buyer, the process of purchasing a home felt a bit daunting, but Whitegates Estate Agents made everything so much easier. They were fantastic at keeping me informed every step of the way, which gave me real peace of mind. A special thank you to Emily, who was always on hand with updates and advice, and to Stefan, who was so warm and welcoming when we went to pick up the keys, it made the whole experience even more special. I couldnβt have asked for a better service, and Iβd definitely recommend Whitegates to anyone looking to buy a home!
Kaya-Mai Β· 21 September 2025
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5/5
GoogleJust wanted to say a massive thanks for all your support. Stefan and Yvonne helped us a lot and reassured us throughout our tough process of selling our house, and can I just say a very special thank you to Ian who did our house viewings. He was so very kind and we built up a lovely friendship. The team are incredibly supportive even when you feel on edge or frustrated, they understand. I would highly recommend.
Natalie Β· 21 September 2025
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5/5
GoogleWe are also absolutely delighted with the exceptional service provided by Jerri in helping us find our new home. From the very first interaction, Jerri demonstrated a deep understanding of our needs and preferences, guiding us through the entire process with professionalism and genuine care. Not only was she incredibly responsive and knowledgeable, but she also went above and beyond to ensure we felt comfortable and confident every step of the way.
Her attention to detail and patience were truly remarkable. Jerri was always available to answer our questions, and make sure everything ran smoothly, even during the most stressful moments, We never felt rushed.
We are incredibly grateful for Jerriβs dedication and support. Thanks to her, we are now settled in our home, and we couldnβt be happier with the experience. If youβre looking for an estate agent who truly cares about their clients, we wholeheartedly recommend Jerri, sheβs an absolute gem! π
K Β· 2 April 2025
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5/5
GoogleSuch a pleasure dealing with whitegates, Yvonne was so helpful friendly and professional, kept us informed every step of the way which filled us with confidence and would definitely use whitegates again and recommend them to anyone looking for the right estate agents to sell there property. Thankyou
Andrew Β· 7 September 2025
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5/5
GoogleHave dealt with Jerri and she is always helpful and efficient assisting to find the best tenants for my rental properties and dealing with any queries or maintenance issues raised. She always keeps me informed. An excellent staff member for whitegates.
Derek Β· 5 September 2025
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5/5
GoogleI can't recommend the team highly enough they have been fantastic throughout the whole process of selling our home. Stefan helped guide when we opted to use whitegates to sell and offered lots of tips and insight. A special mention must go to Emily though who was incredibly helpful when she joined the team. She has helped get our sale through by chasing solicitors and keeping both us as the seller and the buyer informed throughout. I would recommend to anybody thinking of selling to use whitegates.
Martin Β· 21 October 2025
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5/5
FacebookRecently sold our first home with Whitegates and having never sold a property before we were a bit daunted by the whole process. From the moment Steffan came to value the property, Chris taking photos (which were spectacular, almost made us question why we were moving) to Kim and everyone else we dealt with in the office. Everything was handled with ease, professionalism, care and a friendly attitude by everyone at Whitegates. Contacting us regularly to provide updates from viewings, sending us property listings that matched our requirements nothing was ever too much trouble and we wouldn't hesitate to recommend Whitegates to anyone looking to sell a property. Thanks to the whole team at Whitegates π
Craig Β· 22 September 2023
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1/5
GoogleI don't recommend Whitegates because the staff is so rude and the entrance of the centenary building was broken since ages and nobody from whitegates cares about it. It's always open and not safe anymore. I really wish town and country was still our agency, not whitegates. (Lettings)
Kavinu Β· 13 July 2025
Agent replied Β· 16 July 2025
Hi. Thanks for your review. I'm sorry you feel that way. In relation to the door, this is currently being worked on by the maintenance team and we have no control over when the fix is resolved. In the meantime, since we've taken over the management of the property you wont have noticed but there is a weekly safety check including fire alarms and emergency exits plus more checks that gets carried out which is something that previously to us taking the management wasn't happening. You'll also notice a weekly clean, information board plus many more issues that have already been resolved. Lastly I cannot see that you are a named tenant in the building. Please contact us directly for further discussions.
Best regards
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5/5
GoogleWe have recently bought our first home through Whitegates and they have been brilliant from start to finish.
Kim has been absolutely amazing throughout the whole process and has made it much more stress free - thank you so much! Kim has always gone the extra mile to help in anyway she could. She really is a credit to the Whitegates team!
Also I would just like to say how brilliant Ian was when we first viewed the property! He was very friendly and made us feel at ease whilst we looked around and felt we were able to ask any questions that sprung to mind, which was great!
Overall a highly professional team who provide exceptional service, I would highly recommend whitegates!
Kirsty Β· 29 December 2022
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5/5
GoogleGreat service from all whitegates staff but shout out to Jerri who I correspond with regularly. She always responds quickly and is so helpful.
Karen Β· 5 September 2025
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5/5
FacebookWe have recently bought our first home through Whitegates and they have been brilliant from start to finish.
Kim has been absolutely amazing throughout the whole process and has made it much more stress free - thank you so much! Kim has always gone the extra mile to help in anyway she could. She really is a credit to the Whitegates team!
Also I would just like to say how brilliant Ian was when we first viewed the property! He was very friendly and made us feel at ease whilst we looked around and felt we were able to ask any questions that sprung to mind, which was great!
Overall a highly professional team who provide exceptional service, I would highly recommend whitegates!
Kirsty Β· 30 April 2022
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5/5
FacebookWe have recently bought our first home through Whitegates and they have been brilliant from start to finish. Kim has been absolutely amazing throughout the whole process and has made it much more stress free - thank you so much! Kim has always gone the extra mile to help in anyway she could. She really is a credit to the Whitegates team! Also I would just like to say how brilliant Ian was when we first viewed the property! He was very friendly and made us feel at ease whilst we looked around and felt we were able to ask any questions that sprung to mind, which was great! Overall a highly professional team who provide exceptional service, I would highly recommend whitegates!
Kirsty Β· 30 April 2022
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5/5
GoogleVery friendly and helpful when I was selling. Everyone put in a lot of hard work to find a buyer. Would definitely use them again.
Debbie Β· 25 July 2026
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5/5
GoogleGreat estate agent sold my property within in a week very good service kind and courteous staff very friendly and helpful
Teresa Β· 22 July 2026
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5/5
GoogleHonestly, the best service Iβve received from an estate agents. I was buying a house through Whitegates Wrexham and from viewing properties, to completing my purchase, they were so lovely. I viewed homes with Ian who was such a friendly, helpful and nice person. The completion of my purchase was supported by Stefan, who was also really helpful, supportive and approachable. If I ever sold my home Iβd very likely use Whitegates because of the reassurance Iβd be taken care of by lovely people.
Lee Β· 28 December 2024
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5/5
Facebookwe would definitely recommend whitegates to everyone such a professional quality company made selling our house so easy and hassle free even put the leg work in between solicitors when they wernt talking to each other. Chris and the team were fantastic thank you
Paul Β· 28 February 2021
Agent replied Β· 26 February 2025
Thank you for posting this. We really appreciate it. Wish you all the best in your new home
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5/5
GoogleI would sincerely like to thank the whole team at Whitegates for their support and efforts on buying our property. I have been that impressed they are now helping my find the perfect tenant for my rental property. I would really recommend Whitegates as an estate agents, very professional and patient. Thank you!
Kathryn Β· 4 October 2025
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5/5
GoogleChris and his team from start to finish of helping us sell our house where professional and very helpful. Nothing was too much trouble and they had a plan which worked. I would highly recommend Whitegates Estate Agents Wrexham to anyone who is thinking of selling and best of all you can call into their lovely office if you want to speak to someone face to face. Thank you again to you all.
Steve Β· 27 July 2020
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5/5
Facebook5*
Chris and his team from start to finish of helping us sell our house where professional and very helpful. Nothing was too much trouble and they had a plan which worked. I would highly recommend Whitegates Estate Agents Wrexham to anyone who is thinking of selling and best of all you can call into their lovely office if you want to speak to someone face to face. Thank you again to you all.
Steven Β· 26 August 2019
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5/5
GoogleFantastic service from start to finish. My sale was handled by experienced, professional, approachable staff who provided regular updates regarding viewings and the sale as it progressed. I would strongly recommend Chris and his team to anyone looking to sell their property.
S Β· 8 April 2019
Agent replied
Thank you for your review. We really enjoyed working with you
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5/5
GoogleJerri at Whitegates has been brilliant! Really easy to deal with, kept me updated all the way through and nothing was ever too much trouble. Made the whole process way less stressful than I expected. Would definitely recommend her to anyone.
Mr Β· 6 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.