Whitegates Cleckheaton reviews

★★★★★ 5/5

Google

Thank you to Stephen, Michelle, Julie and all at Whitegates, from initial viewing to completion, you were excellent. We had a really positive experience throughout our purchasing journey, nothing was too much trouble, and you were always ready to help and support us. We’ve already recommended you to others considering selling their property because your service genuinely stood out.

Helena · 19 March 2026

★★★★★ 5/5

Google

We had an exceptional experience with Whitegates Cleckheaton. I predominantly dealt with Michelle Staddling who always went above and beyond to deal with any queries and responded very quickly. She was always very approachable and you can always get hold of her very quickly. The sales process went through very smoothly and she was very reactive to anything that needed attention. Thank you so much for everything!

Jo · 22 June 2026

★★★★★ 5/5

Google

The LETTING service and advise I have received over ten years from Louise was professional and useful and fully based on their local experience and intelligence. As a remote landlord they gave me piece of mind that my property and interests were being looked after. On the SALE of the property Michelle and the rest of the team worked tirelessly to get the sale over the line with always a positive but realistic attitude that I appreciated.

Paul · 20 April 2025

★★★★★ 5/5

Google

I couldn’t recommend anyone better fantastic company and Louise is amazing and extremely supportive. It wasn’t through choice that I decided to rent out my property, so it was very difficult for me and I had an horrendous experience with my previous agent. Working with Louise was a breath of fresh air along with Amanda and Steve I really cannot thank them enough for taking care of my home at the most difficult time in my life thank you just isn’t enough. Do not use any other agent.

Victoria · 5 February 2025

★★★★★ 5/5

Google

I would highly recommend. All the staff went above and beyond , especially Michelle. Nothing too much bother, kept updated us throughout the whole process ,speaking to the buyer and the solicitors . Very professional , helpful and polite.

Sheryl · 25 March 2026

★★★★★ 5/5

Google

I recently used Whitegates, Cleckheaton as agents for sale of a property which was part of a deceased estate. I was impressed by their knowledge of the local market, potential sales values and approach to the marketing of the property. There was a short chain involved in the sale which Whitegates managed and co-ordinated. From offer to completion I was provided with progress reports and the completion date was met with no delays. Great people to work with and a 5* recommendation.

Tom · 27 November 2025

★★★★★ 5/5

Google

The team at Whitegates have been exceptional. I was looking for a quick sale on my property as I was moving into a retirement village. Whitegates were one of three agents that came out to give me a price. Steve was by far the most engaging and seemed really committed to securing the sale. He also said he would market the property 20k higher than one of the other agents who provided a quote. They put the property on the market on the Thursday, had two viewings lined up for the Thursday night, and by Friday morning we had an asking price offer. From there we got great service and last Friday we completed - less than 4 months after I’d decided to move. I would thoroughly recommend !!!

Sandra · 22 August 2024

★★★★★ 5/5

Google

I used Whitegates for the sale of my elderly parents bungalow. All staff that I dealt with were always very pleasant and helpful. I do like the idea of one fee for selling, instead of the percentage you know where you're at. They would keep me informed of any viewing's that were booked and also the outcome of those. I would receive a call with feedback from those viewing's and kept up to date. I would definitely use them again if the need arose. Thank you

Lynne · 20 February 2026

★★★★★ 5/5

Google

From first meeting Stephen at a viewing to listing my home and buying and selling through the same branch we couldn't have been happier with the service. Stephen was brilliant and helped us a lot with listing our property to the absolutely lovely staff in the office especially Julie who kept us informed throughout - Thank you

Louise · 23 March 2025

★★★★★ 5/5

Google

We had a great experience with Whitegates, especially Michelle who was really helpful and informative throughout our sale. I would highly recommend anyone to consider using Whitegates for their sale.

Wayne · 1 August 2026

★★★★★ 1/5

Google

As part of our house search, we have had good dealings with other Whitegates branches, however, not so much with the Cleckheaton branch. It started with the partner of this branchen Stephen, failing to attend our scheduled viewing with no correspondence to notify of any changes, nor were we provided with any of contact details for the agent. Instead, my partner and I stood in the rain for over 45 minutes waiting for him on a Saturday afternoon. We attempted to contact the office but our viewing was at 2.15pm so by this point the office had closed. My partner spoke to a colleague, Michelle, on the Monday who apologised and advised Stephen was having a bad day so unable to attend and unable to make contact with us due to not printing his schedule that contains phone numbers. At this point, we were disappointed and started to question the professionalism of this branch, however, we were willing to accept a single mistake as we appreciate in our own professional roles that mistakes can happen. My partner managed to rearrange a viewing for the following Saturday so we could both attend and, as our impressions of the exterior (whilst waiting for our viewing) were positive, it incited us to pursue this house. When my partner finished work on the Friday evening, she received a voicemail message and email from Michelle advising they would need to cancel the viewing as the vendor had accepted an offer on the property. At this stage, we were both disappointed that our chances of putting forward an offer had been hindered by the fact our viewing was unable to take place as planned. Secondly, in lieu of the mistake on their part, we expected they, at the very least, would have had the decency to allow our viewing to proceed before presenting offers to the vendor which is common practice with other estate agents. It’s a shame that Stephen consistently lacked the integrity to take any accountability for his actions and speak/ apologise to us directly, instead this was communicated via a colleague who my partner could sense felt uneasy having to communicate Stephen’s poor excuse for not attending our viewing. It may not seem like a big issue to him but I live outside the area and travel over weekends to see my partner so waiting around for over 45 minutes in the rain when we are already on limited time is not acceptable, more so without correspondence. As a result of the last two weeks, we have found the dealings with this branch to be consistently incompetent and disrespectful. I acknowledge their response below, however would have valued actually speaking to the person responsible to have a discussion on the phone after the event. An apology coming from someone else does not feel sincere to me. Reviewing policies is a good step but does not remedy the situation, we have missed out on 2 weekends and a property we desired.

Steve · 6 August 2023

★★★★★ 1/5

Google

As part of our house search, we have had good dealings with other Whitegates branches, however, not so much with the Cleckheaton branch. It started with the partner of this branchen Stephen, failing to attend our scheduled viewing with no correspondence to notify of any changes, nor were we provided with any of contact details for the agent. Instead, my partner and I stood in the rain for over 45 minutes waiting for him on a Saturday afternoon. We attempted to contact the office but our viewing was at 2.15pm so by this point the office had closed. My partner spoke to a colleague, Michelle, on the Monday who apologised and advised Stephen was having a bad day so unable to attend and unable to make contact with us due to not printing his schedule that contains phone numbers. At this point, we were disappointed and started to question the professionalism of this branch, however, we were willing to accept a single mistake as we appreciate in our own professional roles that mistakes can happen. My partner managed to rearrange a viewing for the following Saturday so we could both attend and, as our impressions of the exterior (whilst waiting for our viewing) were positive, it incited us to pursue this house. When my partner finished work on the Friday evening, she received a voicemail message and email from Michelle advising they would need to cancel the viewing as the vendor had accepted an offer on the property. At this stage, we were both disappointed that our chances of putting forward an offer had been hindered by the fact our viewing was unable to take place as planned. Secondly, in lieu of the mistake on their part, we expected they, at the very least, would have had the decency to allow our viewing to proceed before presenting offers to the vendor which is common practice with other estate agents. It’s a shame that Stephen consistently lacked the integrity to take any accountability for his actions and speak/ apologise to us directly, instead this was communicated via a colleague who my partner could sense felt uneasy having to communicate Stephen’s poor excuse for not attending our viewing. It may not seem like a big issue to him but I live outside the area and travel over weekends to see my partner so waiting around for over 45 minutes in the rain when we are already on limited time is not acceptable, more so without correspondence. As a result of the last two weeks, we have found the dealings with this branch to be consistently incompetent and disrespectful. I acknowledge their response below, however would have valued actually speaking to the person responsible to have a discussion on the phone after the event. An apology coming from someone else does not feel sincere to me. Reviewing policies is a good step but does not remedy the situation, we have missed out on 2 weekends and a property we desired.

Steven · 18 July 2023

★★★★★ 5/5

Google

I sold my house with Whitegates Cleckheaton and they were fantastic from start to finish. They explained everything clearly, took brilliant pictures and got my house on the market quickly. They helped organise viewings and worked around my schedule perfectly every time. It wasn’t a straightforward sale and they were so patient, efficient and helpful throughout. Michelle was amazing and kept me in the loop at all times. I would absolutely recommend.

Alice · 31 May 2025

★★★★★ 5/5

Google

Great service from this company , all the staff are really helpful and caring , Steve helped me through a difficult time with his sense of humour and funny stories and Michelle and Julia kept me in touch with everything that was going on ! A few problems along the way but was easily sorted by them , feel like they are friends now and would recommend them .

Anne · 20 March 2024

★★★★★ 5/5

Google

Myself and my Husband have been renting a property managed by Whitegates in Cleckheaton for going on 6 years. We have always found the staff very helpful, dealing with any of our problems or enquiries with great timing and efficiency. We mainly speak to Amanda who is always fabulous, very personable and friendly! In the past Louise has helped us greatly, even working when she has clocked off to offer us solutions and guidance. Overall our experience has been very positive. After having problems with private landlords in the past, we are very glad we have Whitegates on our side and know we are in safe hands. Thanks so much Amanda and Louise!

Lauren · 5 February 2025

★★★★★ 5/5

Google

Fantastic letting agents with a great team behind them. Had the pleasure of meeting Joe today who was very lovely during my inspection. I have communicated with Amanda and Louise on many occasions and they’re always very attentive & helpful. Highly recommend 😊

Ricky · 20 March 2025

★★★★★ 5/5

Google

Excellent team - Michelle was honestly amazing, very professional and constant communication throughout, ensured the transaction happened with no issues and was determined to make both parties happy. Highly reccomend anyone selling in the local area or buying to use Whitegates - Cleckheaton.

Dr · 20 March 2025

★★★★★ 5/5

Google

As someone who has moved far too many times, I know how stressful the whole buying and selling process can be, and how sometimes, you wonder how estate agents can charge what they do! But, after selling my mother in law's house, I have a whole new opinion of estate agents. Stephen was just fabulous. Right from our first meeting where he sympathised with the situation we were in, to sorting all the details and viewings with very little needed from us, to dealing with family members who weren't quite on the same page, and with helping with all the little niggles that come up during a sale process - he went above and beyond. We can't thank him enough. Not least because he got us a great price which means mum in law can afford excellent care for (hopefully) years to come. Stephen, you are the first estate agent I have met where I can say you deserve more than you charge! Thank you for everything.

Jenn · 20 March 2023

★★★★★ 5/5

Google

Great experience with Whitegates Cleckheaton. Steve valued my house and it was in the market for just 3 weeks before I received an offer. Michelle was very helpful when organising the viewings. I was very overall with the service the provided.

Daniela · 28 February 2025

★★★★★ 5/5

Google

I purchased a property through whitegates two years ago which I then decided to rent out, Stephen and Louise gave a first class service with their honest advise and fantastic service the property as been really well looked after and I know from neighbours that the tenants have been great, whitegates have taken a huge amount of stress of my plate and I am more than happy with their service, which I would recommend to anyone thinking of renting their house out

Zoe · 3 April 2022

★★★★★ 5/5

Google

From our initial enquiry through to completion of the sale of our house, the service we received from the staff at Whitegates in Cleckheaton has been spot on. Michelle and Stephen supported us, kept us informed and gave us regular updates through what can be a stressful process. Nothing was too much trouble and we appreciate the friendly, efficient and professional way in which they handled the sale of our house. We would highly recommend Whitegates in Cleckheaton to anyone wishing to sell their property.

Karen · 30 March 2022

★★★★★ 5/5

Google

We recently sold our house with Whitegates and would 1000% recommend them to anyone. Stephen was fantastic and got our house listed quickly and with fab photos. He always let us know if there was a house within our criteria that was coming on the market, and knew just what we were looking for. Julie and Michelle were so lovely and very helpful. They went above and beyond and always kept us in the loop and updated during the stressful time. They answered all our queries and nothing was ever too much trouble - thank you both! The service they provide is brilliant value for money and we would always choose Whitegates in the future.

Ashley · 30 March 2022

★★★★★ 5/5

Google

Brilliant lettings team, Amanda is always helpful and acts quickly when we have any issues, we have regular inspections and we are always well informed of any rent changes etc we'll in advance.

Stacey · 20 March 2025

★★★★★ 5/5

Google

i had a fantastic experience with Amanda throughout the entire process, she was professional, knowledgable and always available to answer any questions i had. communication was excellent from start to finish and she kept me updated every step of the way, i would highly recommend Whitegates Estate Agents (Amanda) to anyone looking for a reliable and professional estate agent!

Robyn · 22 July 2026