Every review we hold for the Cleckheaton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold our house with Whitegates and would 1000% recommend them to anyone.
Stephen was fantastic and got our house listed quickly and with fab photos. He always let us know if there was a house within our criteria that was coming on the market, and knew just what we were looking for. Julie and Michelle were so lovely and very helpful. They went above and beyond and always kept us in the loop and updated during the stressful time. They answered all our queries and nothing was ever too much trouble - thank you both!
The service they provide is brilliant value for money and we would always choose Whitegates in the future.
Ashley · 28 December 2021
Agent replied · 27 December 2024
Thanks for taking the time to write such a lovely review. It is very much appreciated by everyone Ashley.
★★★★★ 5/5
GoogleGreat service from start to property completion. Regular updates via email and phone and prompt reply to queries. Particular shoutout to Michelle and Julie who really looked after us during our purchase.
William · 5 March 2025
Agent replied · 31 March 2025
We are all so pleased that you are happy with our service William and the sales team would like to thank you for taking the time to write such a great review.
★★★★★ 5/5
GoogleWe recently sold our house with Whitegates and would 1000% recommend them to anyone.
Stephen was fantastic and got our house listed quickly and with fab photos. He always let us know if there was a house within our criteria that was coming on the market, and knew just what we were looking for. Julie and Michelle were so lovely and very helpful. They went above and beyond and always kept us in the loop and updated during the stressful time. They answered all our queries and nothing was ever too much trouble - thank you both!
The service they provide is brilliant value for money and we would always choose Whitegates in the future.
Ashley · 30 September 2021
Agent replied
Thanks for taking the time to write such a lovely review. It is very much appreciated by everyone Ashley.
★★★★★ 5/5
GoogleI have had such a great experience with this branch right from day one of signing. And even though I'm now moving I would have loved to stay with them as a tenant if the letting market and properties available where what I needed at this time. Even through the Covid issues this year Louise and the team have always kept in touch and dealt with any issues very quick. I would highly recommend this branch if anyone is looking to rent/ buy or sell.PositiveProfessionalism
Natalie · 7 June 2021
Agent replied · 6 June 2024
Thanks Natalie we're sorry you're leaving but I know you've outgrown the house! It's a shame that we didn't manage to find you a bigger one. Best of luck with your new property. Louise
★★★★★ 5/5
GoogleWe have rented through Whitegates for the last three years and they have been brilliant in getting what limited problems we did have resolved quickly. Amanda has always been amazing in keeping us updated on anything that needed doing, and is friendly and lovely to deal with. During COVID lockdowns, Louise was on hand via email and phone helping us out promptly when we needed her to even during trying times. They're personal and friendly approach to all they do sets them apart from other letting agents we've been though in the past. A massive thank you to you both and all at Whitegates in Cleckheaton!
Jean · 6 June 2021
Agent replied
Thanks for your lovely review it is much appreciated. We're so pleased you're settled into your new home. Louise
★★★★★ 5/5
GoogleWe have not been renting long with Whitegates but our experience so far has been great. Amanda and Louise have been quick to respond to our emails and quick to resolve any issue we have had. Our home is beautiful and we have been so happy to renew our contract. Considering we are in the midst of a pandemic they have been wonderful at getting in touch and letting us know what is going on. Cant fault them at all!
A · 30 March 2021
Agent replied
Thank you Alisha for taking the time to write such a lovely review. We're glad you're loving the house. I look forward to meeting you in person once lockdown is over. Louise
★★★★★ 5/5
GoogleI would like to thank Michelle at Whitegates for all of her help with the sale of my house. She was so helpful and professional throughout and I knew that if I had a question I could call her and it would be answered straight away. Michelle was fab at communicating any updates quick and efficiently. Thank you so much Michelle and the team and Whitegates for such a friendly service. Would definitely recommend.
Alice · 30 March 2022
Agent replied
Thanks for taking the time to write a great review Alice it is much appreciated by Michelle and the team.
★★★★★ 5/5
GoogleFantastic service! From deciding to sell our house, it was online and under offer within a few days due to Stephen and his team’s knowledge and efficiency. Excellent communication throughout the whole process. Wouldn’t hesitate to sell our house again through Whitegates.
Leanne · 10 August 2024
Agent replied · 14 August 2024
Thanks for the glowing review Leanne we're so pleased we were able to provide such a great service.
★★★★★ 5/5
GoogleStephen was great getting the house on the market and quickly selling the property, Julie and Michelle were always on hand to provide updates and answer any questions. Very friendly to speak with and delivered on promises to callback/update.
J · 14 September 2024
Agent replied · 30 August 2024
We are all so pleased that you are happy with our service and would like to thank you for taking the time to write a 5 star review.
★★★★★ 5/5
GoogleI would like to thank Michelle at Whitegates for all of her help with the sale of my house. She was so helpful and professional throughout and I knew that if I had a question I could call her and it would be answered straight away. Michelle was fab at communicating any updates quick and efficiently.
Thank you so much Michelle and the team and Whitegates for such a friendly service.
Would definitely recommend.
Alice · 18 December 2021
Agent replied
Thanks for taking the time to write a great review Alice it is much appreciated by Michelle and the team.
★★★★★ 1/5
GoogleIf there was an option to put no stars I would. Louise is thoroughly unprofessional and very intrusive about tenants personal life. They send people to fit stuff at the rented property and the people are actually spying on you. They go back and feed all information as to who visits the property and etc back to the agents even though it’s none of their business to know who is visiting the tenant. We trust the workers who come over to fix the stuff and not keep an eye on the tenants personal life. this company is so unprofessional they don’t give a damn about the tenant issues. This is unethical to spy on the tenants personal life. And lady Louise has the cheek to actually question about lockdown rules etc without even knowing the person In question is in a vulnerable state.NegativeQuality, Professionalism, Value
Rashmi · 15 June 2020
Agent replied · 14 June 2024
I'm sorry that you are not happy with Whitegates. We have carried out two repairs at the property during lockdown whilst our offices have been closed and as I said in my email neither contractor has reported anything about you back to us so this is simply not true. In fact you told us firstly that you had had friends round to your property and secondly that someone was staying in the property. My only concern is the safety of my customers, staff and contractors and I can't force contractors to visit you under these circumstances if they don't feel safe and wish to protect their families. I can see that you've put two reviews on about the same issues and so this is my response to both.
★★★★★ 5/5
GoogleWe have not been renting long with Whitegates but our experience so far has been great. Amanda and Louise have been quick to respond to our emails and quick to resolve any issue we have had. Our home is beautiful and we have been so happy to renew our contract.
Considering we are in the midst of a pandemic they have been wonderful at getting in touch and letting us know what is going on. Cant fault them at all!PositiveResponsiveness, Quality, Professionalism
A · 31 May 2020
Agent replied · 30 May 2024
Thank you Alisha for taking the time to write such a lovely review. We're glad you're loving the house. I look forward to meeting you in person once lockdown is over. Louise
★★★★★ 5/5
GoogleStephen was great getting the house on the market and quickly selling the property, Julie and Michelle were always on hand to provide updates and answer any questions. Very friendly to speak with and delivered on promises to callback/update.
Jonathan · 21 August 2024
Agent replied · 22 August 2024
We are all so pleased that you are happy with our service and would like to thank you for taking the time to write a 5 star review.
★★★★★ 5/5
GoogleWe have used Whitegates Estate Agency in Cleckheaton for 6 years now to manage the letting out of our apartment. I cannot praise Louise and Amanda enough. They have been very professional and friendly, and have given us sound, prompt advice when we have needed it. Whenever anything has required fixing, they have dealt with it immediately, making sure that both our tenant and ourselves have confidence, knowing that we are all being well looked after. I would highly recommend them to anyone wishing to use them to manage their property. In the past we have also used Whitegates to sell a property, and were happy with their service in that respect as well.
Johliene · 19 March 2020
Agent replied
Thank you so much Johliene we couldn't ask for a nicer landlord
★★★★★ 5/5
GoogleI would just like to praise the amazing staff at Whitegates Cleckheaton. I rented with them for 9 years in the same property and my experience could not have been better. They never took longer than a day to respond to contact, if not straight away when ringing them. Amanda was always on hand if I popped into the office and extremely helpful. All checks that needed doing within the time I spent with them were organised and efficiently carried out, when convenient for myself. The boiler man was always a delight to see every year. I was sad to leave but even after leaving they have still kept in touch and kept me in mind for any properties that come up. Louise was also very sympathetic and helpful giving advice and trying to find us another property. I will definitely be using them again soon.
Laura · 19 March 2020
Agent replied
Thank you for your kind words Laura. I'm so glad you were happy as our tenant and we wish you all the best for the future. Louise
★★★★★ 5/5
GoogleIf you want someone to enthusiastically sell your home absolutely look no further than Whitegates Cleckheaton!!! Stephen came and viewed the property along with 2 other estate agents and he was so positive primarily about the key points of the house/garden but also about the potential buyers. His valuation was more than the others but it was his motivation that was infectious and I was confident he would portray that to maximise customers. Louise's photographs captured the property at its absolute best, the team promptly got it marketed and had 3 viewings lined up even before they had the keys!!! 3 good offers came straight in and were communicated promptly. The sale went through smoothly and the property now has new owners exited to be moving
Stuart · 19 March 2020
Agent replied
Thank you Stuart for your lovely review. It's nice to be appreciated.
★★★★★ 5/5
GoogleThis is second property that we have sold through Whitegates, and once again we recieved a faultless service from Stephen and team. Would use them again in a heartbeat.
John · 6 January 2025
Agent replied · 24 December 2024
Thanks so much for your glowing review John and for entrusting us with your return business. Stephen and the sales time are so pleased that you've taken the time to write this review.
★★★★★ 5/5
GoogleMichelle, Julie and Stephen were amazing with our purchase. Always kept us up to date. Thank you ver much, Faith and Luke
Faith · 30 March 2025
Agent replied · 31 March 2025
Thank you for leaving such a great review for Michelle, Julie & Stephen. Your lovely comments have been passed on to the team.
★★★★★ 5/5
GoogleThis is the 2nd time I have dealt with Whitegates Cleckheaton, I purchased a new build from them 2 years ago and then they helped me sell the same property, which sold in 3 days, from my first contact to sale day they, that is Louise for taking amazing pictures of my house to Michelle my point of contact throughout the sale, they were so professional and friendly, I was kept up to date on a regular basis of exactly where we were in the process. I would highly recommend them and would not hesitate in using them again. Thank You Louise and Michelle 🏡
Joanne · 31 March 2019
Agent replied
You're very welcome Jo. Thanks for your kind words. Louise
★★★★★ 5/5
GoogleFive Star Service. As a landlord, I moved to Whitegates 18 months ago and I have been very impressed with the high level of service they have provided. The management team have worked hard to keep both myself and the tenant up to date on all aspects of the business. I leave them to get on with it and the whole operation runs very smoothly. Louise and Amanda are always on the end of the phone and I can't fault the attitude and professionalism of the Cleckheaton office. Absolute delight to work with........Thank you Ian Megson
Ian · 31 March 2019
Agent replied
Thanks very much for your five star review Ian it is much appreciated by everyone in the office.
★★★★★ 5/5
GoogleFive Star Service.
As a landlord, I moved to Whitegates 18 months ago and I have been very impressed with the high level of service they have provided.
The management team have worked hard to keep both myself and the tenant up to date on all aspects of the business.
I leave them to get on with it and the whole operation runs very smoothly.
Louise and Amanda are always on the end of the phone and I can't fault the attitude and professionalism of the Cleckheaton office.
Absolute delight to work with........Thank you Ian Megson
Ian · 20 March 2019
Agent replied
Thanks very much for your five star review Ian it is much appreciated by everyone in the office.
★★★★★ 5/5
GoogleThis is the second time I have sold a house through Whitegates Cleckheaton. The first time I changed from another estate agent as I had no enquiries whatsoever in 9 weeks. Louise took one look at the property and took brilliant photos which showed all the special qualities. I immediately received bookings and the first viewer came back in 3 days and the sale was agreed. This was my first move in 30 years and Louise and Michelle made the whole process easy. Michelle and team had answers at the ready to any queries I made. Recently my father’s house had to be sold and my family turned to Whitegates Cleckheaton without hesitation. Once again Louise took excellent photos and prepared a detailed description after advising us of the best plan for marketing an unusual property which involved some land. The sale was handled with the utmost discretion as we were concerned about the empty house, but we were overwhelmed with the number of viewers in the first week, with several very good offers. We were kept fully informed throughout, so that when the sale was agreed we knew that we were in safe hands, but we never believed this could have been such a trouble free experience. I would highly recommend Whitegates Cleckheaton for their knowledge of the area and their expertise, enthusiasm and above all, friendliness. Thank you Louise and Michelle and team!
Sally · 20 March 2019
Agent replied
Thanks for taking the time to write such a detailed review Sally. We really appreciate it. Louise
★★★★★ 5/5
GoogleThis is the 2nd time I have dealt with Whitegates Cleckheaton, I purchased a new build from them 2 years ago and then they helped me sell the same property, which sold in 3 days, from my first contact to sale day they, that is Louise for taking amazing pictures of my house to Michelle my point of contact throughout the sale, they were so professional and friendly, I was kept up to date on a regular basis of exactly where we were in the process. I would highly recommend them and would not hesitate in using them again.
Thank You Louise and Michelle 🏡
Joanne · 20 March 2019
Agent replied
You're very welcome Jo. Thanks for your kind words. Louise
★★★★★ 5/5
GoogleI rented a property through Whitegates for over 2 years and received great service throughout my tenancy. Amanda was always available, helpful and we kept in regular contact. The only reason I ended my tenancy was to by a property of my own and the moving out process was simple and clear. I received my bond back in full so overall very happy. Highly recommended.PositiveResponsiveness, Professionalism
Rebecca · 14 June 2022
Agent replied · 13 June 2024
Thanks for taking the time to write a lovely review Rebecca it is much appreciated. You've been a great tenant and have kept the house well and we hope that you are happy in your new home.
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