Every review we hold for the Cleckheaton office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleMoving home is an extremely stressful time but all the staff at Whitegates in Cleckheaton were so helpful and always on hand to give their support and advice I cannot recommend them enough. Would always use them to sell my property.
Lynne Β· 30 March 2022
Agent replied
Thanks for your 5* review Lynne it is much appreciated by everyone
β
β
β
β
β
5/5
GoogleWhitegates have been nothing other than totally professional throughout the entire sale of our house. We received an excellent service and certainly value for money- I would highly recommend this branch to all. Special thanks must go to Michelle who held everything together and has amazing communication skills and patience . Many thanks also to Stephen, Julie and Amanda - the team are a real team and we always felt totally supported and listened to through the whole process; the good time and the inevitable more stressful times. They told us they would support us in selling our property and that is exactly what they did. Thank you very much for your hard work and commitment .
Helen Β· 20 March 2023
Agent replied
Helen thank you so much for taking the time to write such a lovely happy it will be much appreciated by everyone in the office.
β
β
β
β
β
5/5
GoogleGreat work from Stephen and the team, would definitely recommend.
Neil Β· 28 August 2025
β
β
β
β
β
5/5
GoogleWe can highly recommend Whitegates estate agents, from viewing our home to completion took just 5 weeks, brilliant service from Stephen, Michelle and our solicitor, everyone went out of their way to make our sale a brilliant smooth transaction. We are very thankful and grateful thanks to all involved. Highly recommended. 5 π service.
Carol Β· 22 August 2024
Agent replied Β· 21 June 2024
Thank you for your kind words and for giving the whole team such a glowing review Carol.
β
β
β
β
β
5/5
GoogleFrom start to finish of buying & selling of houses I was always aware of my position in all transactions; through exceptional communication from the friendly office team.
Professional guidance from qualified sincere staff made the whole adventure quite pleasant , oh ! the free coffee & biscuits each visit was much appreciated .
By going 'the extra mile' Whitegates in Cleckheaton will take some beating in all aspects of any property dealings .
Thanks Erk & Kathleen
Eric Β· 5 June 2018
β
β
β
β
β
4/5
GoogleStephen and the team have been great. Thanks so much for everything, now the house is sold, I am no longer a single mum and we can build a new family life now and by securing a sale, you have helped us do that!!!
Vicki Β· 9 August 2019
Agent replied
Thanks so much Vicki for taking the time to write this review I'm glad we could help. Good luck with your new family life.
β
β
β
β
β
5/5
GoogleStephenβs valuation was realistic and his knowledge of the local market was extensive. Stephen was professional, friendly, knowledgeable and his experience clearly shone through. My experience with whitegates has been positive, professional β¦
Diane Β· 20 March 2022
Agent replied
Thanks for your 5* review Diane it is much appreciated by Stephen and the team.
β
β
β
β
β
5/5
GoogleFrom start to finish of buying & selling of houses I was always aware of my position in all transactions; through exceptional communication from the friendly office team. Professional guidance from qualified sincere staff made the whole adventure quite pleasant , oh ! the free coffee & biscuits each visit was much appreciated . By going 'the extra mile' Whitegates in Cleckheaton will take some beating in all aspects of any property dealings . Thanks Erk & Kathleen
Eric Β· 31 March 2018
β
β
β
β
β
5/5
Googlecarnt thank michelle and steven enough for there professional service during our house sale they went above and beyond expectations during the house sale very dedicated in aspect of the house sale 1st class service
Tony Β· 27 February 2025
Agent replied Β· 31 March 2025
It is much appreciated that you have taken the time to write such a lovely review and that we exceeded your expectations and provided a first class service. Thank you for your great comments.
β
β
β
β
β
1/5
GoogleAbsolutely disgusting company Using out of date photos to rent a property (at lest 5 year old photos) Not bothered who rents as they dont inspect their property.put it this way the people that was there before left the house in such a bad state the cleaning company refused to clean it, it reeked of cat wee and weed had to leave windows wide open for ages before next cleaner came. Not keeping up to property or garden space always blaming landlords end of the day you take money its rented through you , you should have a say and sort it out boundary fences not kept up to so falling in to neighbouring gardens for them to have to sort. No communication its always someone will ring you back. Would not use ! there all nice when taking money but to get things done they dont care. I'm tired of trying to sort things out with them it's on going for 5 years now.
James Β· 30 March 2022
Agent replied
I'm sorry that you are not happy with Whitegates. You are not one of our landlord clients or one of our tenants so I am not sure what you are referring to specifically, however what I can say is that we carry out regular inspections on all of our properties and we contact tenants should there be any problems. It is a tenants responsibility to keep a property clean and to keep the garden tidy and we can't discuss specific tenants/landlords/properties with third parties.
β
β
β
β
β
5/5
GoogleThe team at Whitegates in Cleckheaton are very friendly and incredibly helpful. We have now sold two properties through them and we canβt fault their service. Special thanks go to Stephen and Michelle.
Tracey Β· 20 March 2025
Agent replied Β· 29 May 2024
Thanks Tracey. Stephen & Michelle are delighted that you have taken the time to write such a lovely review.
β
β
β
β
β
5/5
GoogleA professional team who, despite the turbulence of the selling process, helped us through a difficult time.
Thank you
Debra Β· 22 May 2026
β
β
β
β
β
5/5
GoogleWow! How fantastic that Louise and her team managed to find us a new tenant during lockdown - in about three weeks. Well done Louise and thank you so much. Brilliant service! Angela and Giles
Angela Β· 30 March 2021
Agent replied
Thank you so much for your kind words Angela and Giles they are much appreciated especially in these strange times.
β
β
β
β
β
5/5
GoogleWould definitely recommend this estate agents we used in selling, Michelle was fantastic with great support and updates all the way through the salePositiveResponsiveness, Quality, Professionalism, Value
Helen Β· 28 May 2022
Agent replied Β· 27 May 2024
Thank you for taking the time to write this review Helen it is much appreciated especially by Michelle.
β
β
β
β
β
5/5
GoogleAfter we had contacted 5 local estate agents, we chose Whitegates to sell my mother's house in Cleckheaton after she had passed away at the end of June 2023. We agreed a sale price which reflected the discussions we'd had with all the β¦
David Β· 22 August 2024
Agent replied Β· 23 November 2023
Thanks for the glowing review David we are delighted that you have taken the time to write it and glad that you got there in the end despite the setback.
β
β
β
β
β
5/5
GoogleCannot find any fault with this personal effective service. From the well organised office fronted by Michelle Stradling, to the tailored to the customer marketing by Stephen Crompton. Whole operation was completed with efficiency and personal understanding. This is indeed how a house should be marketed and sold. Costs incurred were to me considered minimal for this excellent procedure.
From a very satisfied customer
T W Jones
Tom Β· 20 March 2023
Agent replied Β· 1 June 2023
Thanks for writing such a detailed review Tom. We are delighted that you had such a positive experience and appreciate the time taken to comment on our service.
β
β
β
β
β
5/5
GoogleExcellent service from start to finish. The sales and lettings teams are friendly, professional and patient, provide regular updates, and respond quickly to queries. Thanks in particular to Amanda for all her help over the years, to Hannah for her recent hard work on my behalf, and to Michelle and the sales team for handling my property sale so smoothly.
Amanda Β· 4 April 2025
β
β
β
β
β
1/5
GoogleAbsolutely disgusting company
Using out of date photos to rent a property (at lest 5 year old photos)
Not bothered who rents as they dont inspect their property.put it this way the people that was there before left the house in such a bad state the cleaning company refused to clean it, it reeked of cat wee and weed had to leave windows wide open for ages before next cleaner came.
Not keeping up to property or garden space always blaming landlords end of the day you take money its rented through you , you should have a say and sort it out
boundary fences not kept up to so falling in to neighbouring gardens for them to have to sort.
No communication its always someone will ring you back.
Would not use ! there all nice when taking money but to get things done they dont care.
I'm tired of trying to sort things out with them it's on going for 5 years now.NegativeQuality, Professionalism
James Β· 19 July 2021
Agent replied
I'm sorry that you are not happy with Whitegates. You are not one of our landlord clients or one of our tenants so I am not sure what you are referring to specifically, however what I can say is that we carry out regular inspections on all of our properties and we contact tenants should there be any problems. It is a tenants responsibility to keep a property clean and to keep the garden tidy and we can't discuss specific tenants/landlords/properties with third parties.
β
β
β
β
β
5/5
GoogleThey managed our property for 10 years before we sold it. Louise was great and went above & beyond for us when we had issues with tenants and had to find contractors to repair damage done to the property.
Laurie Β· 5 June 2019
Agent replied
Thank you Matt & Laurie. Louise
β
β
β
β
β
5/5
GoogleSo so impressed with both the professionalism of everyone at Cleckheaton, but also the friendliness which was very appreciated. We have previously dealt with other agents that may be friendly bit forget the professional part & both are important.
We were that impressed with White gates service that if we ever had to move again it would make us think twice about renting from another agent even if we liked the property.
Hopefully we won't move again but if anyone needs to, please use White gates in Cleckheaton.
Simon Β· 4 June 2021
Agent replied
Thanks for your lovely review it is very much appreciated Simon and we're so glad that you're happy in your new home.
β
β
β
β
β
5/5
GoogleWow!
How fantastic that Louise and her team managed to find us a new tenant during lockdown - in about three weeks.
Well done Louise and thank you so much.
Brilliant service!
Angela and Giles
Angela Β· 22 June 2020
Agent replied
Thank you so much for your kind words Angela and Giles they are much appreciated especially in these strange times.
β
β
β
β
β
5/5
GoogleFirst time ever writing a review on Google! But after the splendid service from Whitegates, I couldnβt not! After years of renting and hopping about from city to city, I have a wide experience of letting agents. I could sit and tell some right horror stories from ones that I have dealt with in the past but Whitegates really have been a breath of fresh air. Firstly, everyone in the Cleckheaton office is so friendly! Wether youβre speaking to them on the phone, or popping in, nothing is ever too much trouble. Any issues / repairs have been dealt with almost immediately (often on the same day) and someone is always there on the other end of the phone if you need anything. I only moved out of the area due to work but if I ever come back- I know who I will be coming to see to rent or buy somewhere in the future!! Absolutely 5*! Thank you!
Joshua Β· 30 March 2021
Agent replied
Thanks for taking the time to write a lovely review Josh it's much appreciated, and good luck in your new job.
β
β
β
β
β
5/5
GoogleSo so impressed with both the professionalism of everyone at Cleckheaton, but also the friendliness which was very appreciated. We have previously dealt with other agents that may be friendly bit forget the professional part & both are important. We were that impressed with White gates service that if we ever had to move again it would make us think twice about renting from another agent even if we liked the property. Hopefully we won't move again but if anyone needs to, please use White gates in Cleckheaton.
Simon Β· 30 March 2021
Agent replied
Thanks for your lovely review it is very much appreciated Simon and we're so glad that you're happy in your new home.
β
β
β
β
β
5/5
GoogleI attended a viewing at a property with Joe Tasker. He was fantastic, answered all my questions and explained the next steps in detail. Great service Thankyou
Elisha Β· 20 March 2025
Agent replied Β· 29 May 2024
Thanks for taking the time to leave a 5 star review Elisha and we're pleased that you received a great service from Joe and Whitegates.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.