Every review we hold for the Cleckheaton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCannot find any fault with this personal effective service. From the well organised office fronted by Michelle Stradling, to the tailored to the customer marketing by Stephen Crompton. Whole operation was completed with efficiency and …
Tom · 22 August 2023
Agent replied · 22 August 2026
Thanks for writing such a detailed review Tom. We are delighted that you had such a positive experience and appreciate the time taken to comment on our service.
★★★★★ 5/5
GoogleGreat set of guys, communication good throughout.
Definitely recommend!
Debbie · 18 December 2025
★★★★★ 5/5
GoogleCannot recommend whitegates in Cleckheaton more! Amazing personal service, tailored to our needs. We feel completely listened to and accommodated. We received contact and viewing out of usual hours which all helped to sell our house to the …
Jenny · 20 March 2023
Agent replied
Thanks for your glowing review and recommendation Jenny it's much appreciated by Steve and the team.
★★★★★ 1/5
GoogleMake sure to ask about their/landlords tenancy policys we are being evicted after refusing to sign another tenancy due to the way they have maintained the house Give lack of information and have no intention of helping the tenant! Once they have a contract and money in their hand then they arnt bothered Avoid at all costs
Stephen · 30 March 2020
Agent replied
Thank you for taking the time to write a review. We are sorry that you are not satisfied with our process. We don't have a specific policy when a tenancy is due for renewal other than to contact each party to reach a mutual agreement. Some landlords require a fixed term for security of tenure and some do not. You initially requested a 12 month renewal however the landlord was only prepared to offer 6 months because of breach of tenancy. We are obliged to take our landlords instructions. Please contact Whitegates should you require any further clarification.
★★★★★ 1/5
GoogleMake sure to ask about their/landlords tenancy policys we are being evicted after refusing to sign another tenancy due to the way they have maintained the house
Give lack of information and have no intention of helping the tenant!
Once they have a contract and money in their hand then they arnt bothered
Avoid at all costs
Stephen · 19 March 2020
Agent replied
Thank you for taking the time to write a review. We are sorry that you are not satisfied with our process. We don't have a specific policy when a tenancy is due for renewal other than to contact each party to reach a mutual agreement. Some landlords require a fixed term for security of tenure and some do not. You initially requested a 12 month renewal however the landlord was only prepared to offer 6 months because of breach of tenancy. We are obliged to take our landlords instructions. Please contact Whitegates should you require any further clarification.
★★★★★ 5/5
GoogleFabulous service from the team at Whitegates, Cleckheaton. They were all really friendly, helpful making selling my home stress free for someone who hadn't moved for a long time. Would definitely recommend.
Karen · 17 September 2023
Agent replied · 23 November 2023
Thanks for taking the time to write such a lovely review Karen and for recommending us.
★★★★★ 5/5
GoogleWhitegates have managed my rental property, I went for the full management option. I found them professional, reliable and very efficient. I've had no issues at all, I would definitely use them again. They are a friendly, knowledgeable and approachable team in Cleckheaton who made my landlord experience run smoothly.
Sarah · 30 March 2021
Agent replied
Thanks for your lovely review Sarah and I hope you've settled back in now albeit under unusual circumstances.
★★★★★ 5/5
GoogleWe sold our house a few years ago and the team were so helpful, they made the whole experience totally stress free and easy from start to finish. They kept us up to date every step of the way. Would definitely use again and would recommend 100%. Perfect service thank you.
Sarah · 19 March 2020
Agent replied
Thanks for your lovely review Sarah it is much appreciated
★★★★★ 5/5
GoogleHave worked with the whitegates team on many occasions and have always found the team to be extremely helpful and polite, prompt replys to any queries I have had. I would recommend using them to friends and family to use.PositiveProfessionalism
Matt · 26 May 2022
Agent replied · 25 May 2024
Thanks for your kind words Matt
★★★★★ 5/5
GoogleExcellent service by the Whitegates team, both in the direct sale and advice on other services such as solicitors and removals. Very quick sale (50 days) and completion. Could not be happier.
Steve · 20 March 2023
Agent replied
Thanks Steve we are pleased that we were able to assist you complete your sale so quickly and thanks for the 5 star review it is much appreciated by the sales team.
★★★★★ 5/5
GoogleI have just sold my house up Roberttown with Whitegates and was really happy with their service, I had plenty of viewings and constructive feedback and had three offers, I would certainly use Stephen and the team again.
Louise · 25 April 2018
★★★★★ 5/5
GoogleWhitegates have managed my rental property, I went for the full management option.
I found them professional, reliable and very efficient. I've had no issues at all, I would definitely use them again.
They are a friendly, knowledgeable and approachable team in Cleckheaton who made my landlord experience run smoothly.
Sarah · 23 April 2020
Agent replied
Thanks for your lovely review Sarah and I hope you've settled back in now albeit under unusual circumstances.
★★★★★ 5/5
GoogleI have just sold my house up Roberttown with Whitegates and was really happy with their service, I had plenty of viewings and constructive feedback and had three offers, I would certainly use Stephen and the team again.
Louise · 22 March 2018
★★★★★ 5/5
GoogleAmazing service, we had all the local agents out and Stephen really stood out from the crowd with his honest approach and great advise backed up by Michelle and Julie would highly recommend to anyone who are selling their house
Sheena · 20 March 2022
Agent replied
Thanks Sheena we are so pleased that you were happy with the sale of your home and your comments have been passed on to the team.
★★★★★ 1/5
GoogleIf I could put 0 stars I would, avoid at all costs. They breached there tenancy agreement before we even moved in. We moved into a property managed by Whitegates in Cleckheaton it was dirty, had mould (still has mould) garage door was insecure, car port didnt have a key, had no working smoke alarms, and to top it off faulty electrics. Whilst living in this hell hole for the past 6 months we have had a rewrite due to the dangerous electrics which took 3 months for them to get round to do, the electrician also put it in a smoke alarm so we were left for 3 months with no working smoke alarms. Baring in mind we have a child in this property as well. Various emails get ignored, and issues get dragged out. They have no interest in us as tenants or our well being. We are reasonable people and just want to live in a nice house. And before you tell me I'm lying about the smoke alarms again, we have photos and a paper trail of everything so do not insult our intelligence . Very angry and disappointed in your branch and I will never ever rent or buy from you or any of your branches In the future and will definitely not be recommending you to anyone else!
Donna · 19 March 2020
★★★★★ 5/5
GoogleThey went above and beyond for us, can’t fault them at all .
Jenny · 20 March 2024
Agent replied · 6 February 2024
Thanks for taking the time to write a 5 star review Jenny. It’s lovely to be appreciated and we are so pleased that we were able to help.
★★★★★ 1/5
GoogleDon’t make the mistake I did by getting into a tenancy agreement through Whitegates Cleckheaton. Had all sorts of issues with the property (shower, toilet, heating twice) and it always takes weeks to sort out. I even got locked out once after an inspection and had to spend the night in the car!! Currently been without a working washing machine for well over a month only to be told I can’t have a replacement until I’ve paid the next months rent!! Avoid at all costs!!
Mark · 20 March 2019
★★★★★ 5/5
GoogleI have rented many properties over the years and had many agents and landlords to deal with but I have to say I was sad when we moved from a property managed by Whitegates. Every dealing with Whitegates is always fair and they are very approachable and worked hard to resolve things quickly.
Refreshing to find an estate agent with such high customer service and not just collecting rent from you each month I can not recommend them enough.
Adam · 20 March 2019
★★★★★ 5/5
GoogleWe sold our house earlier this year with this agent and they made a stressful situation less so by their excellent communication. I can't recommend the team at Cleckheaton highly enough. We've used other agents in the past but Whitegates Cleckheaton are by far the best.
Tracy · 20 March 2019
Agent replied
Thanks very much for your lovely review Tracy. We hope you're settling in to your new area and don't miss this one too much
★★★★★ 5/5
GoogleThank-you to all at Whitegates, very professional and extremely efficient service. Stephen walked us through every aspect and was very helpful. Would highly recommend Whitegates.
Laura · 20 March 2023
Agent replied
Thanks Laura. Stephen is pleased that you've taken the time to write such a positive review.
★★★★★ 5/5
GoogleFantastic service start to finish always kept me in the loop
Simon · 17 June 2025
★★★★★ 5/5
GoogleExtremely helpful
Going above and beyond for customers.
Charlotte · 20 March 2024
Agent replied · 23 November 2023
Thanks Charlotte we are so pleased for you after all this time.
★★★★★ 5/5
GoogleHad a great experience with Whitegates Cleckheaton. Excellent communication with Stephen who was always willing to go the extra mile. Was very accommodating to our needs with not the easiest of sales.PositiveResponsiveness, Quality
Angela · 1 July 2021
Agent replied
Thanks for your kind words Angela. These have been passed on to Stephen and they are much appreciated.
★★★★★ 5/5
GoogleVery helpful and courteous. I bought my house from them 30 years ago! Currently looking for family member.
AR · 20 March 2023
Agent replied · 6 February 2024
Thank you so much for taking the time to let us know about your positive experience all these years later. I hope you find what you're looking for.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.