Every review we hold for the Prescot office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJoe at Whitegates Prescot was excellent. I cannot reccomend this estate agent enough. He really took the time to understand exactly what we were looking for and never made me feel rushed or pressured throughout the process.
Thanks to Joe and Whitegates Prescot we have found our dream home and the whole experience so far has been smoother and less stressful than I thought it would be.
I genuinely couldn’t have done it without Joe and the team at Prescot. I would reccomend them to anyone looking to buy or sell a home.
Jenny · 10 April 2026
Agent replied · 15 April 2026
Hi Jenny, Thank you so much for your kind words and recommendation. We're really glad to hear that Joe was able to support you throughout the process and help you find your dream home.
It means a lot to us that your experience was smooth and stress-free. We’ll be sure to pass your feedback on to Joe and the team.
Wishing you all the best in your new home!
Josh
★★★★★ 5/5
GoogleDealing with Whitegates and especially Joseph has been a pleasure compared to using other estate agents in the past. They are transparent and quick to inform you of relevant information ensuring I was informed straight away. They instantly took the house of the market when our offer was accepted which was great for us. As we had offers accepted in the past with other estate agents, to the be let dow and be outbid weeks after our acceptance.
Would highly recommend Whitegates. Great service.
Maxwell · 8 April 2026
Agent replied · 15 April 2026
Hi Maxwell, Thank you for taking the time to leave such a positive review, we really appreciate it.
We’re pleased to hear that you had a great experience with us and that our communication and transparency stood out, especially compared to your past experiences. I will pass your comments onto Joseph.
Thanks again!
Josh
★★★★★ 5/5
GoogleFrom start to finish the experience we had with Whitegates was exemplary. We dealt with Joshua, Joel and Abbie who kept us updated via telephone, text and WhatsApp at all stages of the process. They arranged and carried out all the visits and the publicity material was fantastic. Once the property was sold they acted as liaison between us, the buyers and both sets of solicitors on many occasions. Selling our family home after 50 years was difficult but they made the process as stress free as possible. I have no hesitation in recommending them and have already done so to several people ready to sell their properties. Thank you so much to you all.
Mm · 1 April 2026
Agent replied · 15 April 2026
Hi Michele,
Thank you so much for your kind comments, we’re really grateful that you took the time to leave a review. It means a lot to us to hear about your experience, and we truly appreciate your feedback.
Best Wishes, Josh
★★★★★ 5/5
GoogleWe bought a house through Whitegates in February. From the initial request to view the property all the way to completion Joel has been absolutely amazing!
He kept us up to date with everything his end and even communicated with both the sellers solicitors and our solicitors to ensure all communication was answered in a timely manner to help avoid potential hold ups.
If we were selling a home I would be more inclined to sell via Whitegates rather than Ashtons who we sold our property with as Whitegates seem more on the ball to get the customers the sale.
Thanks very much to Joel and the rest of the Whitegates team as they have all been amazing.
Amy · 15 March 2026
Agent replied · 15 April 2026
Hi Amy, thank you for your lovely review and congratulations on your new home! We're so pleased to hear Joel was able to support you throughout the process and keep everything running smoothly. Your kind words mean a lot to Joel and the whole Whitegates team.
Best wishes,
Josh
★★★★★ 5/5
GoogleAs a first time buyer viewings of properties is completely new to me. Grace was there at the property for my arrival. She allowed me sufficient time to look around, answered all my questions appropriately. She was professional in every way and a pleasure to deal with. Unfortunately the property didn’t end up being the ideal forever home for me due to location for my children. But nevertheless it was a really pleasant experience.
Kirsty · 8 April 2026
Agent replied · 15 April 2026
Hi Kirsty, buying your first can be stressful and challenging, I am delighted with your comments regarding my colleague Grace. We look forward to helping you find your first home!
Thanks,
Josh
★★★★★ 5/5
GoogleI wanted to express my sincere gratitude to Grace for her exceptional effort in explaining the details of the property at 58 Balmoral Way. She was incredibly helpful and informative, making the viewing experience truly enjoyable. The house is beautiful, and I'm sure it would appeal to any potential buyers.
Unfortunately, the sale price is currently beyond my budget, which is preventing me from moving forward with an offer. Nonetheless, I appreciate the time and effort Grace invested in showing us around and providing valuable insights.
Please extend my thanks to Grace and the entire Whitegates team for their excellent service.
Best regards,
James · 24 November 2025
Agent replied · 15 December 2025
Hi James, thank you for taking the time to leave this 5 star review - Grace is delighted with your comments.
Thank you, Josh
★★★★★ 5/5
GoogleJosh at Whitegates was excellent throughout the sale of our house. He was professional, responsive, and kept us well informed at every stage of the process. Communication was clear and honest, and he made what can be a stressful experience feel straightforward and well managed. We’d happily recommend Josh to anyone selling their home.
Melanie · 15 February 2026
Agent replied · 15 April 2026
Hi Mel, thank you for your kind words! I am delighted to have found you a buyer. Looking forward to getting you moving!
Thanks Josh
★★★★★ 5/5
GoogleWe have had a lovely experience with Whitegates from the initial valuation right through to completion and can’t recommend them enough! Thank you especially to Joel, who helped us with the sale of my mum’s house. The whole experience was so smooth and stress-free, Joel kept us updated the whole way through. Thank you again!
Suzanna · 15 January 2026
Agent replied · 15 April 2026
Hi Suzanna, thank you for your kind words and taking the time to leave this 5 star review! Thank you for trusting us with the sale of your Mums property.
Best wishes,
Josh
★★★★★ 5/5
GoogleFantastic service from Josh and his team. House sold within a week after being in the family for 5 decades. Supported every step of the way. Team show great empathy and enthusiasm in all that they do. Very professional. If you are thinking of selling I would 100% recommend them.
Jane · 11 November 2025
Agent replied · 17 November 2025
Hi Jane, thank you for taking the time to leave this 5 star review. It is a pleasure to work on behalf of the family, thank you for your kind words.
Best Wishes, Josh
★★★★★ 5/5
GoogleWe are now in the contract stages of a property purchased in Liverpool via Whitegates Prescot and IAmSold.
I was really pleased with Abigail Richards, as upon my first viewing of the property, I knew it was something I would be interested in. Still, I needed to arrange a further viewing to confirm with a colleague.
It was incredibly helpful of Abi to arrange the viewing for a couple of days later, to be on the doorstep, and then to turn up and be with us on the second viewing.
She was super polite and helpful. The team at Whitegates were quick to respond and provided the info we needed to make our Bid and win the auction.
Adam · 8 April 2026
Agent replied · 18 December 2024
Hi Adam, many thanks for leaving this 5 star review, Abigail is delighted with your comments. We look forward to progressing your purchase to completion.
Thanks again,
Josh
★★★★★ 5/5
GoogleFrom the moment I met Josh for our initial appointment I knew I had found the right estate agents to sell my late mums property. I found Josh to be very professional, respectful and reassuring to all of my questions during a difficult time. This experience carried through once the property was marketed and under offer, with Abi. She was so proactive in dealing with any issues and chasing things up and was just such a huge help throughout.
Whoever I dealt with, communication was always prompt and professional. I would highly recommend them, they did a wonderful job.
Carla · 1 April 2026
Agent replied · 15 April 2026
Hi Carla, Thank you for taking the time to leave such a kind review, we really appreciate it. I’ll be sure to pass your comments on to Abi as well, she’ll be very happy to hear them.
Thanks again for your recommendation, it means a lot to the team. Wishing you all the best for the future.
Best wishes
Josh
★★★★★ 5/5
GoogleA Big thank you to Jose and joel and the rest of the staff at Whitegates Prescot they were all very helpful over seeing the viewings of my house.
DAVE · 25 March 2026
Agent replied · 15 April 2026
Thank you so much for your kind feedback! We’re really pleased to hear that you had a positive experience with our team. We truly appreciate you choosing us and wish you all the very best moving forward!
Best Wishes,
Josh
★★★★★ 5/5
GoogleHonestly couldn’t fault Whitegates Prescot. I’ve dealt with a few agents before and always felt like I was being kept in the dark or rushed along. This time it was totally different, Josh was super helpful from start to finish, kept me …
Harrison · 15 August 2025
Agent replied · 8 October 2025
Thank you so much for your kind words. I’m really pleased to hear that you felt supported and well-informed throughout the process. It was a pleasure working with you, and I’m glad we could make everything straightforward and stress-free. I’d be more than happy to help again in the future! All the best, Josh
★★★★★ 5/5
GoogleI wanted to take a moment to express our heartfelt thanks for all the hard work Joel and the team at White Gates have done to help us sell our house. We truly appreciate your dedication and support throughout this process.
Sheila · 5 September 2025
Agent replied · 8 October 2025
Hi Sheila, taking the time to leave a review means a lot to me and my team. I am delighted with the progress so far. I have passed your feedback back to Joel.
Best, Josh
★★★★★ 5/5
GoogleWe had the pleasure of working with Abi at Whitegates Prescot on the purchase of our property , and we couldn’t have asked for a better experience. From the very beginning, Abi was professional, approachable, and proactive in keeping us …
Odesanya · 15 August 2025
Agent replied · 8 October 2025
Thank you so much for your wonderful feedback. I’m thrilled to hear that Abi made your experience smooth and enjoyable, we’ll be sure to pass on your kind words to her. It was a pleasure working with you, and we’re so glad you felt supported throughout the process. Wishing you all the best in your new home! Josh
★★★★★ 5/5
GoogleJosh has been super helpful during the whole process of buying a property. Clear and swift communication at all times has kept me in the loop throughout. Fantastic service, thank you.
Neve · 17 November 2025
Agent replied · 17 November 2025
Hi Neve, I am so pleased with your feedback! Also appreciate you taking the time to leave this review.
Thanks again, Josh
★★★★★ 5/5
GoogleI had a wonderful experience with the team . I cant thank enough for what you have done for me through out this journey .Sop professional and efficient support .I would like to personally appreciate Abigale the property consultant that you are really supported and guide as very well .Thank you for all the team of white gates from the bottom of our heart .
Rebeka · 15 March 2026
Agent replied · 15 April 2026
Hi Rebeka, we are delighted with your comments, particularly Abigail. We cannot thank you enough for this glowing 5 star review.
Best wishes,
Josh
★★★★★ 5/5
GoogleAbbie & Joel were both super helpful, cheerful & polite. It was a pleasure to work alongside them as we bought our first house as there was a lot we didn’t know. We would absolutely recommend!
BEVERLEY · 2 September 2025
Agent replied · 8 October 2025
Thank you so much! I’m thrilled Abi and Joel could make your first home purchase a smooth and enjoyable experience. It was a pleasure working with you, and we really appreciate your recommendation. All the best in your new home! Josh
★★★★★ 5/5
GoogleWe had to sell my parents home due to death, it wasn't a pleasant thought,but whitegates made it a very positive experience. They walked us through everything including solicitors. We were kept in the loop all the time. They took over the viewings which was a great help. It was seamless start to finish. Can't praise them high enough.
Mike · 25 March 2026
Agent replied · 15 April 2026
Thank you for your kind words, and we’re very sorry for your loss. We’re really glad we could support you during such a difficult time and help make the process as smooth as possible.
It means a lot to hear that you felt supported and kept informed throughout. Wishing you and your family all the very best, and thank you again for trusting us.
Best Wishes,
Josh
★★★★★ 5/5
GoogleJosh has been fantastic! We had to deal with 2 very incompetent solicitors who made our move extremely stressful. Josh helped every step of the way going above and beyond to keep me sane, chasing enquiries relentlessly and keeping the communication channels open about everything. Without Josh, we wouldn't be in our house now, as he himself, answered 2 of our enquiries that the solicitors wouldn't. Thank you for everything you have done Josh. We would highly recommend to anyone selling or buying! Give this man a raise! I will miss our daily end of day calls!
Bethany · 8 March 2023
Agent replied · 25 October 2024
Hi Beth, what a journey it was! I hope you guys settle into your new home well!
Thanks
Josh
★★★★★ 5/5
GoogleOutstanding service from Josh and the team.
House sold within a couple of days. I have worked in Financial Services for a …
L · 15 October 2025
Agent replied · 8 October 2025
Hi Lesley, thank you for taking the time to leave this review! Me and my team are delighted to be helping you sell.
Thanks again for trusting us, Josh
★★★★★ 5/5
GoogleWhitegates we're really helpful and informative when it came to selling our property. They kept us updated about the whole process and was always easy to get in touch with if we needed any help with anything. They valued our property perfectly and it sold very quickly. Would definitely recommend.
Rebecca · 15 March 2026
Agent replied · 15 April 2026
Hi Rebecca,
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience selling your property with us. Keeping you informed and being readily available throughout the process is something we really pride ourselves on, so it’s great to know that made a difference.
Thanks Josh
★★★★★ 5/5
GoogleGrace was great. Answered all questions promptly and gave us all the info we needed
Matty · 13 November 2025
Agent replied · 17 November 2025
Hi Matty, I am very pleased you have had a positive experience with us. Grace is delighted with your feedback.
Thanks again, Josh
★★★★★ 5/5
GoogleVery nice and professional team
Thanks Abi
Janiston · 13 December 2025
Agent replied · 15 December 2025
Hi Janinston, thank you for taking the time to leave this review. Abi is delighted with your comments. Looking forward to getting you moving.
Best Wishes,
Josh
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