Every review we hold for the Dronfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe company is very efficient with everything taking place on time, including payments, inspections of our property and other issues. They are always friendly and obliging and will go out of their way to make sure that everything works as it should. I am extremely pleased with the service I have received.
I am particularly thankful to Lisa McGee who is our property manager and does an excellent job. She has always given honest fair and impartial advice along with various insights which have greatly helped us. I believe our property could not be in better hands and am very grateful for the unstinting work that she undertakes on our behalf.
Robyn · 5 October 2025
★★★★★ 5/5
GoogleI would just like to say it has been a fantastic journey from start to finish as we went to view the property and within 3 days it was ours and Lisa the managing agent has gone above and beyond more than any other estate agent would and helped us and any issues has been straight on it. It has made mine and my partners experience so easy and we moved with ease and still to this date going above and beyond she is a true Credit to the business and deserves alot more if I could recommend anyone it would always be Lisa as shes the best of the best thankyou so much for all the support and continued hard work
Danny · 5 September 2025
★★★★★ 3/5
Google3 only because while living there it was excellent any problems ornissues we had to do with the property Nicola always made sure it got sorted etc. Then when it came to moving out we was rushing as at the same time my baby who was 4 months at the time had to undergo surgery for his hernia, so my bf had to get everything sorted himself not to mention while looking after our 2 yr old.
And when we moved in the decor wasn't great to which we only painted the areas that we marked ourselves. We got told we didn't pick dog poo up which yes could have been the case with having alot on it could have been one of the things we missed, however we weren't able to see the evidence of it even though they apparently taken a photo of it. It then got brought to the DPS making a decision to which he seen the evidence but would have been great for us to see the photo too as for all we know it could have been from the previous tenants?
Sammy · 4 December 2024
★★★★★ 3/5
Google3 only because while living there it was excellent any problems ornissues we had to do with the property Nicola always made sure it got sorted etc. Then when it came to moving out we was rushing as at the same time my baby who was 4 months at the time had to undergo surgery for his hernia, so my bf had to get everything sorted himself not to mention while looking after our 2 yr old.
And when we moved in the decor wasn't great to which we only painted the areas that we marked ourselves. We got told we didn't pick dog poo up which yes could have been the case with having alot on it could have been one of the things we missed, however we weren't able to see the evidence of it even though they apparently taken a photo of it. It then got brought to the DPS making a decision to which he seen the evidence but would have been great for us to see the photo too as for all we know it could have been from the previous tenants?
Samantha · 17 September 2024
★★★★★ 5/5
GoogleI have recently sold a property that I rented out for many years through Whitegates in Dronfield.. All went very smoothly on my side of the sale. Many thanks to Julia who did a great job with the valuation & marketing of my property. Lauren was the POC throughout the sale process & kept me well informed with regular emails & phone calls..
I just wanted to say a big thank you Whitegates for all your help, all the staff are very helpful & friendly.. I wouldn’t hesitate to use you again in the future.... 😊
Phil · 11 May 2021
Agent replied · 7 April 2023
Hello Phil, thank you so much for your review. We're so happy we were able to help you with the sale of your property and to have worked with you over the years on the rental side of things. We hope to work with you again in the future. All the best.
★★★★★ 5/5
GoogleEverything has been straight forward and spot on. Very very quick. Very well communicated. Understood and dealt with any questions and requests I had. Thank You Lisa.
Shane · 13 February 2026
★★★★★ 5/5
GoogleNicola our Property/Relationship Manager is outstanding, Nicky is always on hand to give me advice and if she does not know the answer which is not often she’s know someone with in the team who does.
Nicola makes being a landlord easy, she looks after my tenants with a kind and compassionate attitude.
I would recommend them to anyway thats has one property or a Portfolio of properties.
Marc · 7 August 2024
★★★★★ 5/5
FacebookHighly recommend 5*+ from start to finish of selling our home Julia was on the case, weekly phone calls keeping us upto date on progress through the chain right up untill they day we moved to our new property. Massive thanks to Julia and the whitegates team. We couldn’t have done it without you. Many thanks Mel Chris & Leo
Melanie · 2 December 2024
★★★★★ 5/5
GoogleJulia and Kayden are both so approachable and friendly.
Anytime we had a problem they were quick to help us resolve it by finding out information for us which also continued after our move.
We cannot fault them in any way and felt reassured they were there to help our move run smoothly.
We would not hesitate to recommend anyone to use Whitegates Dronfield.
Thank you 😊
Alison · 7 August 2024
★★★★★ 5/5
GoogleWe have used whitegates for many years to Manage our properties, Lisa M has always been helpful and has a wide range of knowledge.
Being a landlord can be difficult at times but knowing someone else is at the end of the phone to deal with the The issues Tenants may have is Really useful
I would recommend Whitegates to anyway.
Marc · 7 August 2024
★★★★★ 4/5
GoogleI have just sold my second rental through Whitegates, Julia in sales has been amazing from start to finish and has made the whole selling process so easy. Thanks Julia.
Pauline · 14 July 2024
Agent replied · 27 June 2024
My absolute pleasure Pauline. Thank you for your lovely feedback and the prosecco :)
★★★★★ 5/5
GoogleIt has been a pleasure to deal with Laura at Whitegates, she is very helpful and informative. She is a great asset to the team. Highly recommend Whitegates to anyone looking for a stress free process. Thank you so much 😊 …
Jessica · 13 April 2025
★★★★★ 5/5
GoogleLisa at whitegates is always the most helpful and pleasant person to contact when ever there is an issue that needs resolving. Could not ask for more
Patricio · 7 August 2025
★★★★★ 5/5
GoogleGreat and very helpful staff, especially Lisa
Daz · 24 December 2025
★★★★★ 5/5
GoogleI arranged a viewing with the dronfield office, the property wasn’t what we were looking for but I would like to mention Laura who explained how everything works and is very friendly. It would be nice if every estate agent was this helpful! We will definitely come back to Whitegates!
Sarah · 14 July 2024
★★★★★ 5/5
GoogleIt was very easy to view and apply for the property. Sarah and the team were all really really helpful and very responsive via email/phone. Any issues that arose in the flat were sorted out ASAP.
Easily by far the best agent I've ever been with.Very professional and highly recommended 5*.
N · 30 September 2021
Agent replied
Hello,
Thank you very much for your review. We greatly appreciate your feedback.
★★★★★ 5/5
GoogleExcellent, in-touch service from Laura W
B · 21 November 2025
★★★★★ 5/5
GoogleFinally we have an ethical and caring letting agent Whitegates dronfield the lady we delt with Laura was so helpful and understanding well done
Steve · 13 April 2025
★★★★★ 5/5
GoogleI contacted this company in regard to advice needed on leasehold problem with another company. The lady I spoke to advised me on the laws around this issue which will hopefully lead to solution to the problem. Much appreciated.
Vernon · 13 April 2025
Agent replied · 9 May 2024
Thank you. My absolute pleasure. Hopefully you get sorted. Julia
★★★★★ 5/5
GoogleA huge thank you to Bob and his team for your incredible support and professional service. Your team's attention to detail and dedication to excellence have greatly contributed to our product's success. We highly recommend your services!
Estates · 14 July 2024
★★★★★ 1/5
GoogleWould give 0 stars if possible.
The brunt of the issues I faced with my tenancy was solely due to them. They are extremely poor in their communication and are too lazy to do their job. I would have to constantly chase and bombard them in order to get any response. I don't understand the purpose of them as I had to essentially do their job for them. For months, I complained about lights that didn't work in the apartment and the person I dealt with said that it was my duty to replace them. This person then left the company and I was not informed at all. After repeatedly chasing and calling to speak to someone, I was informed that she had left and I would be assigned someone else. The incompetence just continued and they finally agreed that the lights should be fixed by the landlord... after my move out date. So I had to move out in the dark which was extremely stressful and difficult, having working lights is a basic necessity which they repeatedly ignored. After moving out, the communication worsened regarding a deposit dispute. The dispute could have quickly and easily been resolved if they upheld their duties and actually communicated to the landlord effectively but that is never the case with whitegates. I decided to just resolve the deposit dispute because continuing to deal with this agency would have just wasted a considerable amount of time and energy.
Salma · 23 August 2024
★★★★★ 5/5
GoogleLisa Mcgee our agent is great, always friendly, nothing is too much trouble. Whenever there has been an issue she has responded super efficiently and followed up! A real credit to whitegates!
Louise · 7 August 2024
★★★★★ 5/5
GoogleNicola has been great help over the years I have had my properties managed by Whitegates. She is friendly and approachable, supportive to both myself and my tenants. I would recommend.
Helen · 7 August 2024
★★★★★ 5/5
GoogleI had a really positive experience with whitegates letting and estate agency in my recent interaction. At first I was expecting someone inexperienced but I came across a young male called kayden. He was very friendly and showed interest in my needs for which sort of property I was aiming for. I am a first time buyer and kayden showed enthusiasm throughout the whole process to help me find exactly what I was looking for. He made the process easy and took little time to find me what I wanted. I was really surprised with how much knowledge he had as a young apprentice.
Jack · 14 July 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
