The Trusted Agent leaderboards
This week's best reviewed agents
See who customers are rating highest right now, who is gaining momentum and whose teams are being thanked by name. Every board is positive: we celebrate the agents customers love and never list anyone for doing badly.
Week to 12 October 2026. Updated every hour.
The first quarterly winners appear here once they are published.
Latest 5★ reviews
- 2 new Trustpilot reviews for HoldenCopley - Nottingham12 October
- New Trustpilot review for Hardisty & Co - Otley12 October
- New Trustpilot review for Robb Residential - Glasgow12 October
- New 5★ Google review for Cairds The Estate Agents12 October
- New 5★ Google review for Bryan & Keegan Estate & Letting Agents - Brockley12 October
- 2 new 5★ Google reviews for Barney Estates and Auctioneers12 October
- New 5★ Google review for Bridgfords Lettings12 October
- New Trustpilot review for Moneylettings - Wymondham12 October
- New 5★ review for Martin & Co Leeds City
I’d like to share my experience after moving into my flat. Rebecca was the first person I met at the viewing, and she was very friendly, informative, and genuinely personable. She made the whole process feel welcoming right from the start. After that, Lucy supported me through...
Lola8 October - New 5★ review for Qube Residential Manchester
Very efficient service, I recommend it.
Xie6 October - New 5★ review for EweMove Consett & Lanchester
Can't believe how easier everything was from start to finish . Thanks Stephen
Dan3 October - New 5★ review for Michelle Killoran, Sandbach - Powered by eXp
We honestly couldn’t recommend Michelle Killoran enough. She was brilliant from start to finish when selling our house. Michelle was so friendly, approachable and professional throughout, and always quick to respond whenever we had a question. She kept us fully informed and in...
Heather2 October
Review text is shown only for reviews collected through The Trusted Agent. Trustpilot and AllAgents reviews are counted, never starred.
Top rated this week
The best reviewed estate and letting agents in the UK, on star rating and number of reviews over the last 12 months.
- 1Robinson Michael & Jackson - Rainham & GillinghamRainham4.96 adjusted rating733 reviews in 12 months=
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- 2Robinson Michael & Jackson - StroodStrood4.95 adjusted rating448 reviews in 12 months=
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- 3Miles and BarrBroadstairs4.96 adjusted rating320 reviews in 12 months=
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- 4The Property CentreCheltenham4.97 adjusted rating233 reviews in 12 months▲1
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- 5Duncan Yeardley Estate Agents - BracknellBracknell4.95 adjusted rating277 reviews in 12 months▼1
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Momentum
Most new 5★ reviews in the last 7 days in the UK, with an average of at least 4.5 stars that week.
- 1Robinson Michael & Jackson - Rainham & GillinghamRainham24 new 5★ reviewsaverage 5.0 stars this week▲1
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- 2Life ResidentialLondon23 new 5★ reviewsaverage 4.9 stars this week▲14
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- 3DextersTwickenham21 new 5★ reviewsaverage 5.0 stars this week▲624
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- 4Dexters - TwickenhamRichmond upon Thames21 new 5★ reviewsaverage 5.0 stars this week▲978
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- 5Cairn Estate and Letting AgencyGlasgow City19 new 5★ reviewsaverage 5.0 stars this week▲26
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Biggest climbers
The most improved offices in the UK: a higher rating and more 5★ reviews a month over the last 3 months than the 3 months before.
- 1PLATFORMGlasgowRating up from 3.4 to 5.0, and 2.1x more 5★ reviews a month20 reviews in the last 3 months, 17 in the 3 before
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- 2HeywoodsNewcastle Under LymeRating up from 3.8 to 4.9, and 8.3x more 5★ reviews a month52 reviews in the last 3 months, 11 in the 3 before
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- 3WS ResidentialBrighouseRating up from 3.5 to 4.9, and 2.3x more 5★ reviews a month24 reviews in the last 3 months, 16 in the 3 before
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- 4The Frost Partnership - CheshamCheshamRating up from 3.6 to 5.012 reviews in the last 3 months, 35 in the 3 before
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- 5Lesley Greaves Estate and Lettings AgentsCarltonRating up from 4.1 to 4.7, and 57x more 5★ reviews a month101 reviews in the last 3 months, 58 in the 3 before
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Fastest repliers
Offices in the UK that answer the most of their Google reviews (their latest 100). Exact reply times are shown for offices that have connected Google.
- 1Harris & Co Estate AgentsFleetwood100% of Google reviews answeredlatest 100 reviews
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- 2Martin & Co Glasgow West EndGlasgow100% of Google reviews answeredlatest 100 reviews
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- 3Henderson ConnellanKettering100% of Google reviews answeredlatest 100 reviews
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- 4Dawsons - Sketty SalesSketty100% of Google reviews answeredlatest 100 reviews
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- 5CJ Hole Westbury On TrymWestbury-On-Trym100% of Google reviews answeredlatest 100 reviews
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Exact reply times, Google-connected offices
- 1EweMove Consett & LanchesterConsett & LanchesterUsually replies in 10 hours39 replies timed by Google
- 2MANOR EA LTDGants HillUsually replies in 11 hours24 replies timed by Google
Replies in under an hour are flagged as likely automated and are not ranked as fast.
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Team stars
The people in the UK most thanked by name in positive reviews over the last 30 days. First names only.
- 1Scott at Robinson Michael & Jackson - Rainham & GillinghamRainhamThanked in 40 reviews
- 2Ali at DextersLondonThanked in 21 reviews
- 3Tanya at Carter Jonas LettingsOxfordThanked in 20 reviews
- 4Marta at Lesley Greaves Estate and Lettings AgentsCarltonThanked in 17 reviews
- 5Gary at RedRose - ChorleyBuckshaw VillageThanked in 16 reviews
Named here and would rather not be? Contact us and we'll take your name off. Contact us.
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Just verified
Offices in the UK that claimed their page or connected their Google profile in the last 30 days.
- 1EweMove Muswell HillMuswell HillClaimed their page1 October
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Best rated brands this week
Agent brands with 5 or more offices, on their adjusted star rating over the last 12 months.
- 1DB Roberts7 offices4.91 adjusted rating950 reviews across 7 offices
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- 2Strutt and Parker57 offices4.90 adjusted rating608 reviews across 57 offices
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- 3Jones Robinson6 offices4.90 adjusted rating422 reviews across 6 offices
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- 4Robsons5 offices4.86 adjusted rating433 reviews across 5 offices
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- 5Ocean11 offices4.86 adjusted rating874 reviews across 11 offices
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Positive only: these boards celebrate the agents customers rate highest, and never list anyone for doing badly. Offices are ranked only when their review pages were checked in the last 14 days. How the leaderboards work. Is your office missing? Claim your page.