Martin & Co Leeds City reviews

★★★★★ 5/5

View Agents

Very professional staff, and a huge thank you to Sue Wilson

With all the changes to letting a property with the Renters Reform Bill and various other things to contend with, Sue has been instrumental in helping me navigate this process in a professional and timely manner. I've worked with Sue for over 5 years and nothing is too much trouble. Most recently I've had trouble with an energy company overcharging me for a void period and Sue helped me resolve this and also provided me with all the evidence I required to successfully challenge the energy company. Thank you for all your hard work and dedication in helping me over the years.

Mark · 30 September 2026

★★★★★ 5/5

Google

I have used Martin & Co (Leeds) for over 10 years, both as a rental agent for a BTL property as well as a selling agent for my residential property. During this time, I can only say that the service I have received has always been absolutely first rate. Sue Wilson has been my point of contact, and during our long association, her diligence and expertise in managing the property has proven to be invaluable. She has been able to provide sound advice whilst acting on my behalf and has always worked consistently and at times tenacioualy to receive the most favourable outcome. I therefore have no reservations in recommending the services of Martin & Co.

Philip · 2 September 2026

★★★★★ 4.7/5

View Agents

Excellent Agent

I have used Martin & Co (Leeds) for over 10 years, both as a rental agent for a BTL property as well as a selling agent for my residential property. During this time, I can only say that the service I have received has always been absolutely first rate. Sue Wilson has been my point of contact, and during our long association, her diligence and expertise in managing the property has proven to be invaluable. She has been able to provide sound advice whilst acting on my behalf and has always worked consistently and at times tenacioualy to receive the most favourable outcome. I therefore have no reservations in recommending the services of Martin & Co.

Philip · 24 August 2026

★★★★★ 5/5

Google

I absolutely loved my experience with Martin & Co! They communicated with me every step of the way and made the whole process of getting my apartment smooth and stress-free from start to finish. A special thank you to Ellie, who was absolutely lovely. She responded to all of my queries and cleared up any confusion promptly, always keeping me updated throughout the process. I couldn't have asked for a better experience and would 100% recommend Martin & Co to anyone looking to rent. ❤️

Maria · 2 August 2026

★★★★★ 5/5

Google

Rebecca was incredibly helpful and went above and beyond to assist me. I was having trouble accessing the bin storage because my own letting agency didn’t know the access code or even where the bin storage was located. Rebecca, along with her colleague, quickly helped resolve this issue despite the fact that I’m not one of their tenants. She was friendly, professional, and took the time to show me exactly where everything was. Her excellent customer service made what could have been a frustrating experience very straightforward. Thank you, Rebecca, for all your help!

Daily · 2 July 2026

★★★★★ 4.8/5

View Agents

Overall good communication and handling of renting process

I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID checks which Ellie was able to coordinate and help with the process. There was also some discrepancy with the tenancy start date which Ellie was able to negotiate with the landlord and help us out. Thank you!

DHARSHINI · 24 August 2026

★★★★★ 4.9/5

View Agents

Exceptional support from Ms Ellie Harris at Martin and Co.

Ellie was an absolute delight to work with throughout our flat search and rental application. She guided us through every step, from the viewing to moving in, making what could have been a stressful process feel straightforward and manageable. Her communication was prompt, she was accommodating of our requests where possible, and remained patient and professional throughout. We’re very grateful for her support and would highly recommend her.

Soundarya · 6 August 2026

★★★★★ 5/5

View Agents

Super easy and friendly experience

My partner and I had a wonderful experience working with Rebecca and Martin & Co as a company to find our home to rent. Rebecca was far more honest and down to earth than any other company's agent we had viewings with which was greatly appreciated. Every aspect of moving in was easy and professional. Thank you!

Holly · 21 September 2026

★★★★★ 5/5

View Agents

Very kind and genuine!!

I’ve had a few viewings with Martin&Co but the ones with Rebecca S. have been the most insightful. I was quite hesitant at first to move apartments but she went extra lengths to provide any insight on the property to cater to my requirements and ease my selection/moving process. I feel way more confident about moving now and I’m genuinely grateful to her.

Nia · 8 August 2026

★★★★★ 4.9/5

View Agents

Credit to her company!!!

I viewed a property in Garforth, Leeds. Rebecca was the agent that showed me around. All I can say is what a credit to her company she really is. She's very polite, professional and knowledgeable. I'm very happy with the viewing and I'll definitely use Mrtin & co in the future because of her.

Gareth · 8 September 2026

★★★★★ 5/5

View Agents

Moving into new home

Ellie was an incredible help with my move! She was super proactive, anticipating needs before I even thought of them, and handled everything with such a positive attitude. Her organizational skills are top-notch, and she made what could have been a chaotic week feel smooth and manageable. Highly recommend her if you need a hand with anything Thank you!

Josh · 6 August 2026

★★★★★ 5/5

Google

I’d like to share my experience after moving into my flat. Rebecca was the first person I met at the viewing, and she was very friendly, informative, and genuinely personable. She made the whole process feel welcoming right from the start. After that, Lucy supported me through the move‑in and was always quick to help resolve any issues I had. I really appreciated how responsive she was and how smoothly she helped get everything sorted. Both Rebecca and Lucy have been wonderful to deal with, and I’m genuinely grateful for all their help in making the move‑in process so much easier.

Lola · 8 October 2026

★★★★★ 5/5

View Agents

Super easy and friendly experience

I’d like to share my experience after moving into my flat. Rebecca was the first person I met at the viewing, and she was very friendly, informative, and genuinely personable. She made the whole process feel welcoming right from the start. After that, Lucy supported me through the move‑in and was always quick to help resolve any issues I had. I really appreciated how responsive she was and how smoothly she helped get everything sorted. Both Rebecca and Lucy have been wonderful to deal with, and I’m genuinely grateful for all their help in making the move‑in process so much easier.

Lola · 8 October 2026

★★★★★ 5/5

Yell

Excellent Agency

I have used Martin & Co (Leeds) for over 10 years, both as a rental agent for a BTL property as well as a selling agent for my residential property. During this time, I can only say that the service I have received has always been absolutely first rate. Sue Wilson has been my point of contact, and during our long association, her diligence and expertise in managing the property has proven to be invaluable. She has been able to provide sound advice whilst acting on my behalf and has always worked consistently and at times tenacioualy to receive the most favourable outcome. I therefore have no reservations in recommending the services of Martin & Co.

PhilipL-1797 · 24 August 2026

★★★★★ 5/5

Google

Genuinely grateful to Rebecca. I’ve had a few viewings with her and she always took the time to ensure the apartment catered to my needs. I didn’t feel pressured to choose at any point and her insight majorly eased my stress regarding moving. Thanks Rebecca!! :)

Nia · 2 September 2026

★★★★★ 5/5

Google

Sue has been amazing dealing with the Lettings management of my rental property over a number of years. Her knowledge and experience together with her great sense of humour make her a real asset to Martin & Co. In fact I would thoroughly recommend the whole team at Martin & Co for their all round professionalism.

Mark · 25 June 2026

★★★★★ 5/5

Google

Ellie has been the best during our viewing and renting application, she kept us really up to date with the process and replied to any questions we had very quickly. She has been super friendly and helpful, overall I would highly recommend. Thanks so much for the help!

Eva · 6 August 2026

★★★★★ 5/5

View Agents

Tenant Review

Had an amazing experience with Rebecca (Lettings Negotiator) from Martin&Co - she was really supportive, knowledgeable and helpful during our viewing and the successful application process for our new property. Would recommend her for any new prospective tenants!

Joel · 18 September 2026

★★★★★ 5/5

View Agents

Let renewal

Seamless process again from Martin and Co . All dealt with professional care as always and special shout out for Sue Wilson who as always works hard for us and the tenants to ensure smooth transition.

Francesco · 29 September 2026

★★★★★ 5/5

Google

Finding the right property manager is critical to dealing with the anxiety of property ownership and of course maximising your investment .Sue Wilson from the Leeds city office of Martin & Co is without doubt simply superb on every level - I do not make such a comment lightly and it is 100% based on my experience as a client.

Clive · 24 March 2026

★★★★★ 5/5

View Agents

Very helpful and prompt

Ellie, who has helped me every step of the way was very helpful and prompt. The entire process went without any hiccups and ultimately I found a home that suited my needs and my lifestyle. Sincere thanks to Ellie.

Rankeerat · 6 August 2026

★★★★★ 5/5

Google

Rebecca has been very professional, thorough and helpful through every step of the way. From the viewings, phone calls, emails, to the online forms and paperwork. The communication has been very prompt, clear and thoughtful. Splendid customer service!

Benson · 10 August 2026

★★★★★ 1/5

Google

As a current client of Martin & Co, I am ashamed to say that they are the most disappointing agency I have ever dealt with in securing an apartment. It has already been half a year since I moved into their property, and some of my requests have gone unresolved. It takes an unreasonable amount of time to resolve even the simplest issues, which is so frustrating and annoying at the same time. When my friend and I moved into the house, we were promised a new couch, as the one we found there looked like it had been fisted upon by rats. Six months later, we are still waiting, and nothing has been provided. The few request that was fixed takes tortoise’s years to come through. We pay our rent on time and fulfil everything required of us as tenants, yet, it is extremely frustrating that something as simple as providing a promised couch has taken this long. I would not advise anyone to work with Martin & Co based on my experience. If you are looking for an agency that makes promises and then fails to follow through, or snail it down, you may want to consider them. I should have left this review a long time ago. I will consider deleting or updating it once my outstanding request is finally resolved, but as long as it remains unresolved, I would strongly advise potential tenants to think carefully before working with Martin & Co if they expect their concerns to be addressed promptly

Peter · 18 September 2026

★★★★★ 5/5

Google

Sue Wilson has been in charge of my property and has always been excellent at her job. I can't sing her praises high enough. She always goes out of her way to be helpful and sort out any issues that may come along. She is a credit to the work she does and the company. Martin and Co are very lucky to have her or their team Hope she stays with Martin and Co.

Ian · 9 October 2025