Martin & Co Leeds City reviews from tenants

★★★★★ 4.8/5

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Overall good communication and handling of renting process

I am grateful to Ellie for being as accommodating as possible, especially given I was the renter who is not the lead tenant and had a few issues with my ID checks which Ellie was able to coordinate and help with the process. There was also some discrepancy with the tenancy start date which Ellie was able to negotiate with the landlord and help us out. Thank you!

DHARSHINI · 24 August 2026

★★★★★ 4.9/5

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Exceptional support from Ms Ellie Harris at Martin and Co.

Ellie was an absolute delight to work with throughout our flat search and rental application. She guided us through every step, from the viewing to moving in, making what could have been a stressful process feel straightforward and manageable. Her communication was prompt, she was accommodating of our requests where possible, and remained patient and professional throughout. We’re very grateful for her support and would highly recommend her.

Soundarya · 6 August 2026

★★★★★ 5/5

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Super easy and friendly experience

My partner and I had a wonderful experience working with Rebecca and Martin & Co as a company to find our home to rent. Rebecca was far more honest and down to earth than any other company's agent we had viewings with which was greatly appreciated. Every aspect of moving in was easy and professional. Thank you!

Holly · 21 September 2026

★★★★★ 5/5

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Very kind and genuine!!

I’ve had a few viewings with Martin&Co but the ones with Rebecca S. have been the most insightful. I was quite hesitant at first to move apartments but she went extra lengths to provide any insight on the property to cater to my requirements and ease my selection/moving process. I feel way more confident about moving now and I’m genuinely grateful to her.

Nia · 8 August 2026

★★★★★ 4.9/5

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Credit to her company!!!

I viewed a property in Garforth, Leeds. Rebecca was the agent that showed me around. All I can say is what a credit to her company she really is. She's very polite, professional and knowledgeable. I'm very happy with the viewing and I'll definitely use Mrtin & co in the future because of her.

Gareth · 8 September 2026

★★★★★ 5/5

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Moving into new home

Ellie was an incredible help with my move! She was super proactive, anticipating needs before I even thought of them, and handled everything with such a positive attitude. Her organizational skills are top-notch, and she made what could have been a chaotic week feel smooth and manageable. Highly recommend her if you need a hand with anything Thank you!

Josh · 6 August 2026

★★★★★ 5/5

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Super easy and friendly experience

I’d like to share my experience after moving into my flat. Rebecca was the first person I met at the viewing, and she was very friendly, informative, and genuinely personable. She made the whole process feel welcoming right from the start. After that, Lucy supported me through the move‑in and was always quick to help resolve any issues I had. I really appreciated how responsive she was and how smoothly she helped get everything sorted. Both Rebecca and Lucy have been wonderful to deal with, and I’m genuinely grateful for all their help in making the move‑in process so much easier.

Lola · 8 October 2026

★★★★★ 5/5

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Tenant Review

Had an amazing experience with Rebecca (Lettings Negotiator) from Martin&Co - she was really supportive, knowledgeable and helpful during our viewing and the successful application process for our new property. Would recommend her for any new prospective tenants!

Joel · 18 September 2026

★★★★★ 5/5

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Very helpful and prompt

Ellie, who has helped me every step of the way was very helpful and prompt. The entire process went without any hiccups and ultimately I found a home that suited my needs and my lifestyle. Sincere thanks to Ellie.

Rankeerat · 6 August 2026

★★★★★ 5/5

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Cannot recommend Martin & Co. and Ellie Harris enough!

We were two young professionals moving city to Leeds for the first time. This was a scary process of finding a house but Ellie Harris and Martin & Co. were kind, patient, informative, flexible and just fantastic at helping us to successfully let a property that was ideal for us. Ellie kindly guided us through the whole process, maintained lines of communication between us and the landlord and without her we most definitely not have had such a smooth transition. Would highly recommend to anyone seeking a property in Leeds.

Isaac · 18 August 2026

★★★★★ 5/5

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Exceptional Service and Expertise, Highly Recommended!

I had a great experience working with Ellie from Martin & Co. Agency. She is incredibly helpful, approachable, and always willing to assist with any queries. Her prompt responses made the renting process smooth and stress-free. Ellie is well-versed in the letting process, ensuring that everything was handled efficiently and professionally. Her knowledge and dedication truly set her apart, and I appreciate the seamless experience she provided. I highly recommend Ellie and Martin & Co. Agency for their excellent service and reliability.

Sudipta · 30 May 2025

★★★★★ 5/5

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Smooth and Professional Rental Process

This was my first time renting a property after graduating, and the whole process has been smooth and straightforward. Everything was handled quickly, and the staff have been very helpful, honest, and professional throughout. They guided me clearly at each step, which made the experience much easier and less stressful. I really appreciate their support and would highly recommend the agency to anyone looking to rent in Leeds.

Natnaree · 19 August 2025

★★★★★ 5/5

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Lasting First Impression

This is the first time we are renting through an agent. Martin & Co Leeds came to the rescue and gave us the best experience. Their properties came as advertised compared to other listings that we viewed from other agents. Ellie was very warm, and welcoming and had a way of making you feel relaxed. She is professional and communicates with very clear words. She answered all my questions and ensured the whole process was seamless. Always ask for Ellie 😊 and you won't be disappointed.

Chimaroke · 22 March 2025

★★★★★ 5/5

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Thank you

We were looking for a home due to our landlord needing their home back. We were under quite a bit of pressure and running out of time, so when we viewed our new home, we were feeling quite stressed. Rebecca welcomed us to the property and showed us around. She was very warm and friendly and was able to answer any questions we had. When she called us to offer us the property, again I was quite overwhelmed but she was very patient with me and let me go to tell my husband the great news! And then she made the time to call me back to discuss the practical bits. At any point through this process, we have been able to contact her with any questions or concerns. She has been so helpful and wonderful and we can’t thank her enough. Any members of staff that we interacted with at the branch were also very kind and helpful. We can’t thank them enough for making what can be a long and stressful process so easy and straightforward. Thank you again!

Emma · 18 March 2025

★★★★★ 5/5

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Exceptional experience

I was very fortunate to have been helped with finding a flat by Rebecca, who was friendly, kind and reasonable, even when negotiating through her with the landlord. This did not degrade her very professional attitude, which meant I could trust her throughout the process of renting out a flat, and I was able to ask all those questions that have to be asked even if I felt awkward asking sometimes. From previous experiences I thought it was rare for estate agents to support their tenants so carefully, but the rest of the team are delightful too, so perhaps I was wrong.

Hamish · 10 March 2025

★★★★★ 4.4/5

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Letting made much easier thanks to Sie

As a tenant, we really enjoyed working with Sue from Martin & Co. She helped us find and secure a lovely flat, answering all questions we had promptly and effectively. Despite some challenges out of all of our control, Sue remained a kind, personable and helpful agent, making the experience much better than it could have been. We really appreciate all her help. Thanks, Dan and Lilla

Dan · 30 July 2025

★★★★★ 4.9/5

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A lovely move thanks to dedicated staff

Our move 7 hours across the country (due to a new job opportunity) was made significantly easier thanks to Sue at Martin & Co. She flexibly worked around our circumstances to help us move into a really lovely flat in the perfect location. Her friendly communication and care for us was clear to see. Because of Sue, we felt much calmer about the move and so far everything has gone to plan. Thank you so much Sue and the Leeds Martin & Co team 😊

Daniel · 13 January 2025

★★★★★ 5/5

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Rebecca Simmons

Met Rebecca twice, and both times she was excellent, an absolutely lovely person to talk to. She made the viewing an actual experience rather than just a boring walk around an empty flat. Great communication, great knowledge about the flat, and unlike other agents, she actually talks about how you can see yourself living there, what your feelings are toward it, and so on. If you have a viewing with Rebecca, you know you're getting the best!

Matthew · 7 March 2025

★★★★★ 5/5

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Ellie Harris and Rebecca Simmons

I had a fantastic experience with Ellie and Rebecca while looking for a property to rent. They were very kind, helpful, and always quick to respond to my questions. They made the whole process smooth and stress-free. I’m really grateful for their support and would happily recommend them to anyone searching for a new home.

Rama · 10 September 2025

★★★★★ 5/5

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Sue at Martin & Co

Sue has been excellent at keeping in touch with us regarding a few issues whilst Jovan (also fabulous) is on annual leave! We were well informed of updates and Sue took the time to ring us to let us know any updates & we really appreciated how helpful she has been!! Quick shoutout to Jovan too- you’re a lovely bunch!!!!

Emily · 11 July 2025

★★★★★ 5/5

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Exceptional service in addressing concerns - Hafeez

I would like to express my gratitude for the assistance I received from Hafeez. After experiencing a long delay caused by other agents, I was relieved to have Hafeez take responsibility for resolving the issues I faced. His assistance was invaluable, and I genuinely appreciate his professionalism. Hafeez was extraordinary in his approach and remarkably quick to address and resolve the issues. His professionalism and attentiveness really made a difference, and I am very happy with the outcome. He was always friendly and showed a good understanding of my concerns as a tenant. Thank you very much Hafeez!

Selma · 17 October 2024

★★★★★ 5/5

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Ellie is just FANTASTIC

Ellie was so wonderful in helping myself and a friend find our next home. Safety in the city is something super important to us and Ellie ensured we had the perfect location. Super friendly and positive throughout the whole process. Helping every step of the way. A huge thank you to Ellie!!

Olivia · 10 September 2025

★★★★★ 5/5

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Outstanding Customer Service

Rebecca provided an exceptional, professional service throughout the whole of my application to rent my property. She made the whole process run smoothly and completely stress free. There were a couple of hurdles to overcome during my application and she went above and beyond and was proactive in order to help me secure the property. Adam England

Adam · 15 July 2025

★★★★★ 4.9/5

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Review for Rebecca Simmons

Rebecca has been very patient and lovely throughout the process. Always gives quick responses and very informative too. Will defo recommend her again

Moe · 12 May 2026