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Robinson Michael & Jackson Gravesend reviews

★★★★★ Excellent

1,572 reviews across 2 platforms

21A - 21B King Street, Gravesend, DA12 2EB

Robinson Michael & Jackson's Gravesend office at 21A - 21B King Street is rated 4.9 out of 5 across 1,572 reviews on two platforms, including 1,562 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

1,562

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

We couldn’t recommend the team highly enough for all their help throughout both the sale of our property and the purchase of our new home. From the very beginning, they were fantastic at getting our property in front of the right people. We had lots of viewings, multiple offers and ultimately secured a buyer within a really short space of time. The whole sales process was handled professionally and efficiently, and we genuinely couldn’t have asked for a better result. A special mention has to go to Tammy, who was absolutely brilliant throughout the purchase of our new property. She was incredibly helpful in keeping everything moving and, when we unfortunately lost some valuable time due to a buyer pulling out of the chain, Tammy went above and beyond to help get things back on track and make up for the lost time. Her communication, organisation and determination to keep everything progressing made a stressful process so much easier for us. We’d also like to thank Hannah for all her help with the viewings, as well as the rest of the team for their support throughout. Overall, a fantastic estate agent with a genuinely great team. We’re extremely grateful for everything they did to help us sell our old home and secure our new one!

Harry · 14 September 2026

Agent replied · 16 September 2026

Thank you so much, Harry, for taking the time to leave such a wonderful and detailed review. We’re absolutely delighted that you were so pleased with the service you received throughout both the sale of your property and the purchase of your new home. It was a pleasure to help you achieve such a great result, and we’re thrilled that we were able to generate plenty of interest, secure multiple offers and find a buyer so quickly. Tammy will be especially pleased to hear your kind words. We know how stressful the process can be, particularly when unexpected challenges arise within a chain, so we’re delighted that she was able to help keep everything moving and make the experience as smooth as possible. We’ll also be sure to pass on your lovely comments to Hannah and the rest of the team. Thank you again for choosing us and for your recommendation. We’re incredibly grateful for your support! And if you know anyone who is thinking of selling, please do keep us in mind, we offer a Bluewater voucher as a thank you for successful referrals. Wishing you all the very best and every happiness in your new home!

5/5

Google

My partner and I have just bought our first home, and Lily from RMJ Gravesend has made the whole experience as easy and stress-free as possible for us. Since the start, Lily has made the whole process of buying the home wanted as easy as possible. She has been incredibly helpful, supportive and approachable throughout the entire process, always keeping us informed and doing everything she could to make sure things moved along smoothly. We honestly couldn't have asked for a better person to guide us through such an important milestone in our lives. Lily is an absolute credit to RMJ Gravesend, and we would highly recommend her to anyone looking to buy or sell a property.

Tom · 14 September 2026

Agent replied · 28 April 2024

Thank you so much for your lovely review! It’s been an absolute pleasure helping you both through such an exciting milestone, and I’m so pleased I could make the process as smooth and stress-free as possible. Congratulations on your first home; I wish you both many happy memories there! 🏡 Thank you also for recommending RMJ Gravesend. If you know anyone looking to sell, we’d be delighted to help. Should they successfully sell through us, we offer a Bluewater voucher as a thank you for your referral!

5/5

Google

Thank you, Robinson Michael & Jackson, and the whole team, especially Tammy, for showing us the property and for all your help in getting our offer accepted. We really appreciate all your support throughout the process. Hopefully, everything will go smoothly from here and lead to us securing our first home and mortgage. Thank you once again for all your help and support.

Cyrillle · 9 August 2026

Agent replied · 16 September 2026

Thank you for the fantastic feedback! We truly appreciate you taking the time to share your experience with us. It was a pleasure to help, and we’re so grateful for your support. If you happen to know anyone who is considering selling, please feel free to recommend us, we offer a Bluewater voucher as a thank you for successful referrals.

5/5

Google

Jake was fantastic throughout our property viewings. He showed us around two different properties and was friendly, professional and made us feel at ease throughout. He answered all our questions honestly and made the whole experience easy and enjoyable. Overall 10/10 experience for us! Would definitely recommend both RMJ & Jake!

Sophie · 11 September 2026

Agent replied · 16 September 2026

Thank you so much for your fantastic review! I’m delighted to hear that Jake made your property viewings such a positive and enjoyable experience. I’ll be sure to pass your lovely feedback on to him. Thank you for recommending RMJ & Jake, it really means a lot to us!

5/5

Google

Sorry for the late reply. Andy was a nice and very understanding that I am deaf. He had made sure I understood what’s he planning to do to carry out the valuations on my house. Going through each things for example fees, cost EPC, solicitors if I need one, having photos taken, etc. Andy even promised he will email with details and provide the report which he had done within a few days later, what we had talk about. I am very grateful for that. I am hoping maybe in 6 months time to return to Robinson Michael & Jackson for another advice and if I decide to sell. I hope Andy and his team to guide me in the right direction . Thankyou

Diane · 21 September 2026

5/5

Google

Erin was very patient with us when we went for our first viewing. We kept getting lost and missed our viewing time slot. She kindly explained the directions to us over the phone ( which she didn't need to) till we arrived at the place. …

Vanessa · 8 August 2026

Agent replied · 31 July 2026

Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that Erin was able to make your viewing experience a positive one. … More

5/5

Google

My experience with the team has been great! I had a horrible experience with another estate agent whose communication was terrible! Erin and the team at RMJ had amazing communication. This is the first time I'm moving and they made the …

Christiana · 8 August 2026

Agent replied · 31 July 2026

Thank you so much for your wonderful review. We're delighted to hear that your experience with our team has been such a positive one, especially as a first-time mover. … More

5/5

Google

Erin was incredibly helpful from the very beginning. She was always responsive, professional, and genuinely wanted to help us find our new home. She made the entire process much easier and kept us informed every step of the way. I would …

Anastasiia · 8 August 2026

Agent replied · 31 July 2026

Thank you so much for your kind words and wonderful feedback. It was an absolute pleasure to help you find your new home. … More

5/5

Google

I cannot fault them, it's been an incredibly positive experience and I would recommend to anyone. A huge thank you to Lily for everything she has done so far! From the outset she has been very professional, responded to all our questions incredibly quickly and just made what is always a stressful process easier. Thank you!

Laura · 30 April 2026

Agent replied · 7 May 2026

Thank you so much for your kind words; it really means a lot. I’m so pleased to hear you’ve had such a positive experience, and I’m glad I … More

5/5

Google

I had an amazing experience with Robinson Michael & Jackson. Everyone who helped me so was friendly, professional, and incredibly helpful throughout the process. A special mention to Ellie and Amy, who went above and beyond to make everything smooth and stress-free & their responses were so quick! Their support has been fantastic. I would highly recommend Robinson Michael & Jackson to anyone looking for an excellent service!

Demi · 9 September 2026

5/5

Google

A well deserved thank you to Lily, Tammy and team for helping us with the sale of our rental house. We have had an extremely efficient and supportive service at every step of the way, and Tammy you were instrumental in solving the last …

Isin · 8 July 2026

Agent replied · 6 July 2026

Dear Isin and Etem, Thank you so much for your wonderful review. It was a pleasure to help you with … More

5/5

Google

From start to finish everyone at RobinsonMichael& Jackson have been amazing! Especially Erin. She has been an angel all the way through the process so I would like to say a special thanks to her as well as everyone involved in helping me move into my new home! Thank you all!

Smokey · 22 May 2026

Agent replied · 9 July 2026

Good afternoon, thank you for your review. On behalf of Erin and the team we wish you all the very best in your new home!

5/5

Google

In the process of buying a property, aswell as selling our own through lily and the team. Lily has been brilliant through the process, very honest and informative. Mia and Jake have also brilliant on the properties we have viewed.

Jamie · 6 August 2026

Agent replied · 24 March 2026

Thank you for your kind words, it’s been a pleasure working with you on both your sale and purchase. I’m really pleased to hear you’ve found the process honest and informative, and I’ll be sure to pass your feedback on to Mia as well. We’ll keep everything moving smoothly and looking forward to getting you moved in! Lily & The Team

5/5

Google

Following my purchase of the house, I can only thank Mrs. Tammy for all the help and effort she has put into me and my family. We are very grateful for everything she has done for us.

Ioana · 21 August 2026

Agent replied · 16 September 2026

Thank you so much for your lovely review and kind words. We’re delighted to hear that you and your family are happy in your new home. Tammy will be absolutely thrilled to know how much you appreciated her help and support throughout your purchase. We’ll be sure to pass your kind comments on to her. Thank you again for choosing us, and we wish you and your family every happiness in your new home. If you know anyone who is looking to buy, sell or let a property, we would be very grateful for a recommendation. As a thank you, we offer a Bluewater voucher for successful referrals!

5/5

Google

I really couldn’t recommend RMJ highly enough! Lily specifically has been absolutely amazing in helping us source and purchase our first property from start to finish. From the very beginning, she went above and beyond for us. Once we found the right place, she made sure to always ask the right questions, follow up on things and kept us updated throughout the whole process and made sure we understood everything along the way. What we appreciated most was that her advice was always genuine, professional and completely focused on making sure we were doing what was right for us. My partner and I have finally exchanged on our property and we are very grateful for all the time, effort and care she put into getting us to where we are now, and we couldn’t be happier! Thank you RMJ!

Francesca · 14 September 2026

Agent replied · 28 April 2024

Thank you so much for your wonderful review! It’s been an absolute pleasure helping you both find and purchase your first home. I’m delighted to hear that you felt supported and informed throughout the process. Congratulations on exchanging; wishing you both many happy memories in your new home! 🏡 If you know anyone looking to sell, we’d love to help them too. Should they successfully sell through us, we offer a Bluewater voucher as a thank you for your referral!

5/5

Google

I’m extremely grateful for Erin 2 weeks since I’ve now moved into my new property and very happy with my new place. Erin went above and beyond ensuring I got secured a place really took into an account what I was looking for. The best experience so far renting a property. Thank you so much again Erin!!!

Ami · 18 March 2026

Agent replied · 17 May 2026

Hi Amy, Thank you so much for your kind words! It truly means a lot to hear that you’re happy in your new home. Erin will be absolutely delighted to know her support made such a positive difference. … More

5/5

Google

I've recently bought a truly great property with Robinson Michael & Jackson and highly recommend them to anyone! The whole process went super fast and smooth in less than 3 month between the first viewing and getting keys and moving in! They were super professional the whole time, helpful in price negotiations with the previous owner, and keeping everyone working at a good speed by sending an occasional reminder now and then, but without any feeling of rush or pressure, and even reminded me to get in touch with the utilities companies a few days before moving in, which I would have totally forgotten to do otherwise! Would give them 6 stars, but only 5 is the max.! :)

Name: · 5 September 2026

Agent replied · 16 September 2026

Thank you for taking the time to leave such a lovely review. We’re so pleased to hear that you and your family are settled and happy in your new home. Tammy will be delighted to hear your kind words and to know that her support and efforts throughout the process were appreciated. We’ll be sure to pass your wonderful feedback on to her. Thank you again for choosing us. We wish you and your family many happy years in your new home! And if you know anyone who is thinking of selling or letting a property, we would be grateful for a recommendation. As a thank you for any successful referral, we offer a Bluewater voucher.

5/5

Google

May I take this opportunity to give a big shout out/thank you to Michaela, Kelly, Becky and the rest of the gang (too many to mention you all). You are all so polite, friendly and excellent with communication, if you say you will do …

Bobbie · 8 June 2026

Agent replied · 10 July 2026

Hi Bobbie, Thank you for your kind words on behalf of all staff members named above. I know they will appreciate it! We look forward to an ongoing relationship with you as our landlord. We wish you all the best. RMJ Lettings Team

5/5

Google

We recently attended a viewing and the service was great. Shannon was very friendly, polite answered all of our questions and was very professional. Hannah, who helped set up the viewing was also very friendly, polite and professional. Overall a pleasant experience, I would recommend them when house hunting.

Norbert · 4 May 2026

Agent replied · 10 July 2026

Dear Norbert, Thank you so much for the fantastic review! … More

5/5

Google

Libby has been extremely helpful throughout our rental process. She’s kept us informed on every step and followed up any emails with calls to ensure we understood what was required. Every stage from start to finish has been super simple so we are very thankful for her service.

Hanna · 8 May 2026

Agent replied · 10 July 2026

Hi Hanna, thank you for your kind review. We are pleased you found the process easy this our goal for all tenants! We wish you all the best in your new home! The Lettings Team RMJ

5/5

Google

We are currently dealing with RMJ of Gravesend, Jack has been very helpful in our house Hunt, going the extra mile to help us find our new property, keeping us updated and informed All the staff have been friendly

Mandy · 10 July 2026

Agent replied · 18 July 2026

Thank you for your lovely review. We're so pleased to hear that Jack has been so helpful throughout your property search and that you've found the whole team friendly and supportive. … More

5/5

Google

This is an outstanding company where the employees are dedicated and hardworking. I would like to thank Tammy Dixon, who assisted me in finding my dream home with an optimistic manner and supporting my journey to find what I can call my forever home!

Melisa · 1 June 2026

Agent replied · 7 July 2026

Dear Melisa, Thank you so much for your lovely review. We really appreciate your kind words … More

5/5

Google

My experience with Tammy was most helpful. she gave me great insights into being a first time buyer. i now feel confident in her and her skills really helped with the buying experience. Im bery happy with her services. I would highly …

Isabelle · 8 June 2026

Agent replied · 7 July 2026

Dear Isabelle, Thank you for your lovely comments. We're so pleased you were happy with the … More

5/5

Google

Hannah has been amazing finding me a property , she's proffesional, kind and so very attentive. I'd recommend anyone looking to find in gravesend to give her a call!! Xx

Michelle · 4 September 2026

Agent replied · 16 September 2026

Thankyou for taking the time to leave a review, Hannah will be delighted to know that she was able to assist you in your search. Please also note that should you recommend anyone to us who sells or lets a property that we do offer a Bluewater Voucher referral as a thankyou.

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Questions about Robinson Michael & Jackson Gravesend

How many reviews does Robinson Michael & Jackson Gravesend have?

Robinson Michael & Jackson's Gravesend office has 1,572 reviews across two platforms: 1,562 on Google, 10 on Facebook.

What is Robinson Michael & Jackson Gravesend's rating?

Robinson Michael & Jackson Gravesend is rated 4.9 out of 5 across all 1,572 reviews, and 4.9 out of 5 on Google from 1,562 reviews.

Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.

Where is Robinson Michael & Jackson's Gravesend office?

Robinson Michael & Jackson Gravesend, 21A - 21B King Street, Gravesend, DA12 2EB.

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