The chapters
Chapter 1 of 8
Why reputation is the last unfair advantage in estate agency
4 August 2026 Read the chapter →
Chapter 2 of 8
The TA methodology explained: how the top 10% actually got there
11 August 2026 Publishes Mon 11 Aug 2026
Chapter 3 of 8
Review cadence: the metric your CRM never showed you
18 August 2026 Publishes Mon 18 Aug 2026
Chapter 4 of 8
Regional averages and where you actually sit
25 August 2026 Publishes Mon 25 Aug 2026
Chapter 5 of 8
The reply gap: what unreplied reviews cost you
1 September 2026 Publishes Mon 1 Sep 2026
Chapter 6 of 8
Fee defence: how a strong review profile pays for itself
8 September 2026 Publishes Mon 8 Sep 2026
Chapter 7 of 8
Tech and people working hand-in-glove with AI
15 September 2026 Publishes Mon 15 Sep 2026Add your voice
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