Chapter 5 of 8 · Coming soon

The reply gap: what unreplied reviews cost you

Thousands of UK agency offices are sitting on reviews they have never replied to. Here is what that gap actually costs, in numbers pulled straight from the data.

This chapter drops 1 September 2026

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More in this series

Chapter 1 Why reputation is the last unfair advantage in estate agency Chapter 2 The TA methodology explained: how the top 10% actually got there Chapter 3 Review cadence: the metric your CRM never showed you