Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJennifer Martin from Martin & Co, Glasgow, West End has been an absolute pleasure to work with on the sale of my flat.
She is very friendly and patient, explains everything step by step putting you at ease during what can be a stressful time when you’re selling a property. Her work and advice has led to me getting a great price and a sale in less than 2 months after it going on the market.
Would recommend anyone looking to buy or sell that they try and get Jennifer to be their agent.
Rose · 22 June 2026
Agent replied · 22 August 2026
Dear Rose,
Thank you so much for your wonderful review and for trusting Jennifer with the sale of your flat.
We're delighted to hear that Jennifer's friendly approach, clear communication, and expert guidance helped make the selling process as smooth and stress-free as possible. Achieving a great price and securing a sale in less than two months is fantastic news, and we're so pleased she was able to deliver such a positive outcome for you.
Your recommendation means a great deal to both Jennifer and the whole team at Martin & Co Glasgow West End. We wish you all the very best for the future and hope to have the opportunity to help you again.
kind regards
Martin & Co Glasgow West End
★★★★★ 5/5
GoogleI have been a tenant with Martin & Co. for three years, and I have seen significant improvements in their services. The staff are always nice and easy to speak to, and they have created additional channels, such as WhatsApp, for faster, on-time responses to tenants’ needs. Huzaifa has been very helpful when the property needs maintenance and when I needed explanations about lease changes. His responses have always been timely and easy to understand. Overall, I am happy with my experience with this letting agent and would recommend them.
Tengteng · 13 February 2026
Agent replied · 13 April 2026
Dear Tengteng,
Thank you very much for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear about your positive experience with Martin & Co. over the past three years.
It’s wonderful to know that the improvements we’ve implemented, including additional communication channels like WhatsApp, have made a meaningful difference. Providing responsive and accessible support to our tenants is very important to us.
Huzaifa will be especially pleased to hear your comments. We’re glad he has been able to assist you effectively with maintenance matters and lease queries, and that his communication has been clear and timely.
Thank you again for your recommendation and for being a valued tenant. If there is ever anything further we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Martin & Co - Glasgow West End
★★★★★ 5/5
GoogleJennifer,
If we could give you 10 stars, we absolutely would.
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Thank you so much for all your help, advice, hard work, and support throughout the sale. You made the whole process incredibly straightforward for us, keeping us right, and we genuinely couldn’t have managed it without you.💕
Thanks Again
Arlene & Stewart
xxx
Arlene · 22 June 2026
Agent replied · 22 August 2026
Dear Arlene,
I'd like to thank you so much for your kind words. It was an absolute pleasure to help you through the sale, and I'm delighted that we could make the process as smooth and straightforward as possible. Your trust and support throughout meant a great deal, and I'm so pleased we achieved a successful outcome together. Wishing you all the very best for the future, and if I can ever help again, I'd be delighted to do so. 💕
Kind regards
Martin & Co -Glasgow West End
★★★★★ 5/5
GoogleMy friend recommended I find my flat with Martin&Co, specifically with Huzaifa, and now I would recommend the same.
From the very start Huzaifa has been the best, I viewed a property and knew it was the one. He held my hand through the whole letting process, with exceptionally fast replies, providing all the information I could ever wish for. Although exceedingly professional Huzaifa felt like a friend, whom I could be honest with, and give me guidance my regarding my every question and query, always with humour and a smile!
Huzaifa has truly been the best letting agent one could ask for, I would recommend him to the queen.
It has been a pleasure finding my new home with Huzaifa, Martin&Co and the lovely welcoming faces in the office, especially Lynda.
Thank you again,
Matilda
Matilda · 12 November 2025
Agent replied · 17 November 2025
Dear Matilda,
Thank you so much for your wonderful review and kind words! We’re absolutely delighted to hear about your positive experience with Huzaifa and the rest of our team. It’s great to know he made the letting process smooth, friendly, and enjoyable for you, that’s exactly the service we aim to provide.
We’ll be sure to pass your lovely feedback on to Huzaifa and Lynda, they’ll be thrilled to hear it! Wishing you all the best in your new home, and please don’t hesitate to reach out if we can ever assist you again in the future.
Warm regards,
The Martin & Co Team
★★★★★ 5/5
GoogleI recently moved into a property managed by Martin & Co and I have been so grateful for their fast and friendly communication. From doing my initial viewing and then getting the contracts and my keys, the team here has been phenomenal (especially after a bad experience with another company). Huzaifa with the maintenance team is very attentive and helpful and has gotten any and all issues I’ve had sorted out in a timely manner. Great service all around and I look forward to continue letting with them!
Ava · 17 October 2025
Agent replied · 21 October 2025
Hi Ava,
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your move-in process was smooth and that our team has been able to support you so well. Providing fast, friendly, and reliable service is what we strive for, so it's incredibly rewarding to know we've made a positive difference, especially after your previous experience.
We're thrilled to have you with us and look forward to continuing to support you throughout your tenancy. If there's ever anything you need, we're just a call or message away!
Best regards,
The Martin & Co Team
★★★★★ 5/5
GoogleWas a tenant for nearly 5 years.
Communication was great, and the agency always responded to my concerns quickly. Special thanks to Yvonne (Who I think has since moved jobs) who was my point of contact for all issues for majority of the tenancy. She was absolutely fantastic.
As for the end, I cleaned the property, handed the keys over on the last day and got the full deposit back - that was it. No bitter arguments. Guess that is what professional letting agents look like. I can't say the same for my past experiences, so I'm really glad it all came to a good end.
Jakub · 4 October 2025
Agent replied · 6 October 2025
Dear Jakub,
Thank you so much for taking the time to share your experience! We’re delighted to hear that you had such a positive tenancy with us over the years. It’s great to know our communication and service met your expectations.
We really appreciate your feedback and wish you all the very best for the future!
Kind regards,
The Martin & Co Glasgow West End Team
★★★★★ 5/5
GoogleMy flatmate have been renting with Martin & co for the past half year and I want to just personally thank Huzaifa for his incredible help! We’ve had to get a few of our appliances fixed or replaced, and all issues were dealt with in a friendly and speedy manner. Huzaifa is incredibly reassuring and kind and I feel I can trust the agency is on our side. Thank you so much!
Jamie · 12 November 2025
Agent replied · 17 November 2025
Dear Jamie,
Thank you so much for your lovely review! We’re so glad to hear that you’ve had such a positive experience with Martin & Co, and that Huzaifa has been so helpful and supportive. We’ll be sure to share your kind words with him, he’ll really appreciate it! We’re delighted that you feel confident and cared for by our team.
kind regards
Martin & Co - Glasgow West End
★★★★★ 5/5
GoogleMe and my sister rented a property for the first time and Martin and Co made it the best first experience ever. Everyone that works there does an exceptional job in making your house feel so welcome, but one agent in general Soham went out of his way to make renting first time so easy and comfortable for us. He understands what the tenants require and he makes it his priority for that to come easy to us. Whether it was fixing our barrier problem to helping out with minor issues in the house, Soham has been outstanding help and he should be appreciated by his team on a daily basis
Seerat · 10 August 2025
Agent replied · 13 August 2025
Good morning Seerat,
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that your first renting journey with us was such a positive one, and that you felt supported and welcomed every step of the way.
We hope you continue to enjoy your home, and please know we’re always here should you need any assistance in the future.
Kind Regards
Martin & Co Glasgow West End
★★★★★ 5/5
GoogleIn all my years being a tenant, I have not had a more restful and entertaining customer experience than with Martin and Co. Huzaifa made the entire process go super smoothly, my only qualm is that it went by so fast. The whole team is wonderful, Linda braved a ladder the rest of us were too afraid to.
Zayne · 21 January 2026
Agent replied · 28 January 2026
Dear Zayne,
Thank you very much for taking the time to share such a thoughtful review.
We’re delighted to hear that you had such a positive and seamless experience with Martin & Co. Huzaifa will be especially pleased to know his efforts made the process smooth and efficient, even if it all happened a little too quickly! It’s also wonderful to see the wider team recognised; Linda will certainly appreciate the mention of her bravery and dedication.
Your kind words mean a great deal to us, and we’re grateful for the trust you placed in our team. We wish you all the very best and would be more than happy to assist you again in the future.
kind regards
Martin & Co - Glasgow West End
★★★★★ 5/5
GoogleJennifer was absolutely fantastic throughout the entire process of buying my flat. She was incredibly attentive, always responsive, and consistently went out of her way to help and reassure me at every stage. Her calm and supportive approach made what could have been a stressful process feel smooth and manageable. I couldn’t recommend Martin & Co highly enough!
Jara · 21 January 2026
Agent replied · 28 January 2026
Dear Jara,
Thank you so much for your kind words and for taking the time to leave such a lovely review. Jennifer will be delighted to hear how much you appreciated her attentive and supportive approach throughout your purchase. We’re so pleased she helped make the process feel smooth and stress-free for you. Thank you again for choosing Martin & Co and for your recommendation, it truly means a lot to us.
Kind regards
Martin & Co - Glasgow West End
★★★★★ 5/5
GoogleThis review follows on from my previous one.
The team were fantastic yet again, Soham in particular stood out, dealing with everything we needed, very efficiently, kept us informed and found us lovely tenants in perfect time.
We keep coming back to this team as they have absolutely nailed it for us four times in a row.
Thank you Soham and Martin and Co West end!!
Kenny · 12 September 2025
Agent replied · 17 October 2025
Dear Kenny,
Thank you so much for your kind words and for continuing to place your trust in our team. We’re delighted to hear that Soham and the team were able to support you once again and that we’ve been able to deliver a smooth service for you time after time.
Your loyalty means a great deal to us, and we’re thrilled to have found you tenants in perfect time on each occasion. I’ll be sure to pass on your appreciation to Soham and the rest of the team.
We look forward to working with you again in the future!
kind regards
Martin & CO - Glasgow West End
★★★★★ 5/5
GoogleBest customer service ever. The staff is invaluable and quick in resolving any issues. The manager, Mr. Naz, assisted us in moving into our flat during the lockdown phase (April 2020). Without his help, it would have been impossible for us to change our flat. I have already recommended this company to my friends and will continue doing so. Cheers for all the support and help so far. Special thanks to Ms. Maya and Ms. Namrah for their continuous help and support.
Updated: April 2025
For the last five years, Martin & Co Glasgow West End Lettings & Estate Agents have been extremely helpful. We only had to ask once if we had any issues with repairs or maintenance, and the team helped us resolve the issue immediately. While moving out of the property this week, Mr. Soham Emmanuel helped us make the move-out process easier. Ms. Yvonne Zmidzinska kept us updated with regular emails with the required information during our stay in the flat.
Thanks a lot, team, for making our stay in the West End of Glasgow easy and enjoyable.PositiveResponsiveness, Quality, Professionalism, Value
Chinmay · 8 April 2025
Agent replied · 9 April 2025
Dear Chinmay,
Thank you so much for your heartfelt and detailed review, it truly means a lot to all of us at Martin & Co Glasgow West End.
We’re delighted to have supported you over the last five years and are so pleased to hear that our team made your stay in the West End both smooth and enjoyable. It’s wonderful to know that Mr. Naz was able to assist during such a challenging time, and that Maya, Namrah, Yvonne, and Soham each played a part in making your experience a positive one throughout your tenancy and during the move-out process.
Your kind words and ongoing recommendations are sincerely appreciated. Wishing you all the best in your next chapter, and please don’t hesitate to get in touch if we can ever assist you again in the future.
Warmest regards,
Muhammad Nawaz
★★★★★ 5/5
GoogleWe’ve had a great experience with Martin and Co. Lynda, our letting agent was professional, responsive, and genuinely helpful throughout the entire process. Communication was clear and timely, and any questions we had were answered quickly. The property was exactly as advertised, and the move in process was smooth. Would recommend them to anyone looking to rent.
Breean · 22 November 2025
Agent replied · 22 November 2025
Dear Breean,
Thank you so much for taking the time to share your experience. We’re delighted to hear that Lynda and the team at Martin & Co were able to support you with a smooth and positive letting process. Clear communication and responsiveness are priorities for us, so it’s wonderful to know this came through during your journey.
We’re also pleased that the property met your expectations and that your move-in went seamlessly. Your recommendation means a great deal to us.
If you ever need any further assistance, please don’t hesitate to get in touch. Wishing you all the best in your new home!
Kind regards
Martin & Co Glasgow - West End
★★★★★ 5/5
GoogleAfter a very bad experience with a previous agent managing our property, I approached Martin & Co based on
Woodlands Road. They have been efficient and very professional.
As soon as we took them on, our HMO application was sent away and our flat advertised with tenants moving in within a couple of weeks just before Christmas. Yvonne Zmidzinska was very helpful in this process as well as the other agents including Mr Nawaz. Our HMO meeting at the City Council lasted more than 3 hours and they both not only attended on our behalf but stayed until our case was heard. Our property has been managed well, all certificates obtained on time and information has been relayed to us regularly. I couldn't recommend Martin & Co highly enough.
Tayiba · 5 February 2025
Agent replied · 5 February 2025
Dear Tayiba,
Thank you for sharing your experience with Martin & Co. It’s great to hear that you received such efficient and professional service, particularly after your previous challenges with property management.
It sounds like Yvonne Zmidzinska, Mr. Nawaz, and the team went above and beyond to ensure a smooth process for your HMO application and tenancy arrangements. Their dedication, especially during the lengthy City Council meeting, truly demonstrates their commitment to excellent service.
We appreciate you taking the time to provide this feedback, and we’re glad to know your property has been well managed with timely updates and compliance. Should you require any further assistance in the future, please don’t hesitate to reach out.
Best regards,
Muhammad Nawaz
★★★★★ 5/5
GoogleI had a really smooth experience renting through Martin & Co West End. The whole process was clear and well organised, and the team was always professional and responsive. Special thanks to Lynda and Lawei for always getting back to me so quickly and patiently, they really made the process stress-free.
Binyue · 10 November 2025
Agent replied · 17 November 2025
Dear Binyue,
Thank you so much for taking the time to share your experience! We’re delighted to hear that everything went smoothly and that you found the process clear and well organised. Lynda and Lawei will be thrilled to know their efforts made a difference, we’ll be sure to pass along your kind words. We really appreciate your feedback and wish you all the best in your new home!
kind regards
Muhammad Nawaz
★★★★★ 5/5
GoogleWe’ve been renting with M&C for a while now. Everything has been great, we’ve had a few maintenance issues in the flat which have been attended to very promptly. MASSIVE shoutout to Huzaifa, he’s been so so helpful, quick and responsive in sorting issues! Couldn’t thank him enough #legend
Hanna · 12 November 2025
Agent replied · 17 November 2025
Dear Hanna,
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you’ve been happy renting with M&C and that our team, especially Huzaifa, has been able to assist you promptly. We’ll be sure to pass along your lovely feedback to him, he’ll be thrilled to hear it! We really appreciate you being part of the M&C community.
kind regards
Martin & Co -Glasgow West End
★★★★★ 5/5
GoogleHighly recommend Martin & Co Glasgow West End for letting residential property. I have recently used them to take over the management of my property after years of trying to manage this myself. The onboarding process was easy and the team managed to find new tenants for my flat really quickly, with a significantly increased rent from what I was previously able to obtain. Thanks to Huzaifa and Yvonne for dealing with my constant questions and enquires.
Robert · 15 October 2024
Agent replied · 6 October 2024
Dear Robert,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that the onboarding process went smoothly and that we could help find new tenants quickly with a better rental return. Huzaifa and Yvonne will be especially pleased to hear your appreciation for their support and dedication. We're always here to assist with any questions or inquiries you may have in the future. Thanks again for choosing Martin & Co Glasgow West End!
kind regards
Muhammad Nawaz
★★★★★ 5/5
GoogleI‘ve been renting with this agent for about 3 years. They are approachable. Thanks to Yvoone and Lynda have been helping me out. My oven stopped working, and Yvoone helped me arrange an engineer coming over to fix a week after I told her. And I lost my key fob recently, but Lynda helped me out and gave me another fob in a day. The fob didn't work at the first time. But after calling to the agent, Lynda tried her best to help me out and I got the fob that works within 2 hours. Really appreciate their help.
Chang · 21 July 2024
Agent replied · 23 July 2024
Dear Chang,
Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you have found our team approachable and helpful over the past three years.
Yvonne and Lynda are indeed dedicated to providing the best service possible, and it's wonderful to know that Yvonne was able to quickly arrange for an engineer to fix your oven, and that Lynda swiftly resolved the issue with your key fob.
Your appreciation means a lot to us, and we are always here to assist you with any concerns or needs you may have.
Thank you for being a valued tenant!
Best regards,
Muhammad Nawaz
Martin & Co (Glasgow West End)
★★★★★ 5/5
Googleexcellent maintenance team, Huzaifa has been incredibly helpful and attentive making sure that any issues in the flat have been properly taken care of. as a first time tenant it’s been so good to have someone so responsive and helpful!!
Ruby · 19 November 2025
Agent replied · 20 November 2025
Dear Ruby,
Thank you so much for your wonderful review! We’re delighted to hear that our maintenance team, and especially Huzaifa, has been able to support you so well. As a first-time tenant, you deserve a smooth and reassuring experience, and we’re glad we could provide that. We truly appreciate your kind words and are always here if you need anything! 🌟
Kind regards
Muhammad Nawaz
★★★★★ 5/5
GoogleWe've had the most amazing experience with the team at Martin & Co so far! Me and my partner moved into a new property recently and Lynda and Laiwei have provided us with exceptional support throughout the entire process 😄 …
Lorena · 30 September 2025
Agent replied · 1 October 2025
Dear Lorena,
Thank you so much for your wonderful feedback! 😄
We’re delighted to hear that you and your partner had such a positive experience moving into your new property. Lynda and Laiwei will be especially pleased to know their support made the process smooth and enjoyable for you.
We’re always here if you need any further assistance and wish you both every happiness in your new home.
Warm regards,
The Martin & Co Glasgow West End Team
★★★★★ 1/5
GoogleWe never had a single issue with this agency for three whole years. Regular property inspections were carried out every six months, we kept the house in good condition, paid rent on time without fail, and thoroughly cleaned the property the day before returning the keys.
The problems only started once we moved out. Since mid-November, they have been attempting to unfairly deduct from our deposit, claiming damages that simply do not exist. The property was left in the same condition as when we moved in. We repeatedly asked for proof of these alleged damages, and the only evidence provided was a few very questionable photos of areas that had clearly been cleaned.
On top of this, the rent was increased every year by £40, from £780 in 2023 to £840 in 2025, and the same flat is now being advertised for £920 across all platforms.
Overall, this has been a very disappointing experience. I would not recommend this agency. New tenants should be aware.
Samantha · 16 December 2025
Agent replied · 18 December 2025
Dear Samantha,
Thank you for taking the time to leave your review.
We have carefully checked our records and, unfortunately, we are unable to identify you or your tenancy based on the details provided. We take all feedback seriously and would genuinely welcome the opportunity to look into this matter properly and address your concerns.
Please contact our office directly on 0141 352 9988, or email us with your full name and property address, so we can review the deposit queries and clarify the points raised. Our aim is always to resolve issues fairly and transparently.
We hope to hear from you soon and would be happy to assist.
Kindest Regards
Jennifer Martin
★★★★★ 4/5
GoogleOverall, our experience with Martin & Co as international students was quite positive. It was our first time apartment hunting, and Huzaifa helped us with all of our small and big queries. The process was fast, and they were responsive as well. However, one aspect that could be improved upon is the handling of the inventory checklist. Future customers and letting agents should be more cautious in ensuring that new tenants are informed about any damages present in the apartment during the checks. This includes what will be fixed, replaced, or if there are any issues that cannot be addressed. This would help new tenants be better prepared for their moving date. After that inventory check, this was the only thing we were not very happy about. Additionally, for future tenants, we advise checking everything thoroughly during the viewing, as you may not always get the chance to view the property multiple times. Having said that Despite this, after our move, Martin & Co agents namely Huzaifa and Namrah were quite helpful in getting things fixed promptly.
Thankyou
Almas · 20 March 2024
Agent replied · 25 February 2024
Dear Almas,
We appreciate you taking the time to give us feedback.
I want you to know that I will be passing your feedback to relevant
person. We value all feedback as we constantly strive to improve our level of service.
Enjoy your new home.
Thanks You
Muhammad Nawaz
★★★★★ 5/5
GoogleWe rented from Martin and Co for two years and had a great experience. The staff were good at reaching out and made an effort to resolve our issues promptly. Yvonne was always helpful when we had maintenance issues, and dealt with any concerns we had throughout the duration of our tenancy. Lynda was also kind and helpful, even helping return property to myself after our tenancy had ended. Would recommend this agency.
Anna · 17 July 2024
Agent replied · 11 July 2024
Dear Anna,
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you had a great experience renting from Martin and Co for two years.
We pride ourselves on our commitment to excellent customer service, and it's gratifying to know that our efforts to address your issues promptly were appreciated. Yvonne and Lynda are indeed valuable members of our team, and it's fantastic to hear that they were able to assist you effectively, even beyond your tenancy period.
Your recommendation means a lot to us. If you ever need our services again in the future, please don't hesitate to reach out. We wish you all the best in your new home!
Warm regards,
Muhammad Nawaz
★★★★★ 5/5
GoogleWe’ve just moved into our new home, and I wanted to take a moment to thank Soham for his help throughout the entire renting process. He was professional, responsive, and supportive from start to finish. Soham made what can often be a …
Sai · 13 August 2025
Agent replied · 1 August 2025
Dear Sai,
Thank you so much for your kind words! I'm really glad to hear you're settling in well and that the process felt smooth for you. It was a pleasure helping you … More
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