Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
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5/5
GoogleI sold my property with Martin and co. and Soham was great and very helpful + a great sense of humour π β¦
Robbie Β· 17 July 2025
Agent replied Β· 19 July 2025
Dear Robbie,
Thank you so much for your lovely review!
We're thrilled to hear you had a great experience selling your property with us. Soham will be especially pleased to know his support (and sense of humour!) made the process easier for you.
It was a real pleasure working with you, and we truly appreciate you choosing Martin & Co for your sale. Please donβt hesitate to get in touch if we can help again in the future.
Warm regards,
The Martin & Co Glasgow West End Team
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5/5
GoogleVery responsive and hands on. They would put the needs of the tenant first while sorting other admin stuff. Soham has been particularly resourceful and prompt whenever needed.
Tchad Β· 23 April 2025
Agent replied Β· 24 April 2025
Dear Tchad,
Thank you for your kind feedback! We're really pleased to hear that you've found our team responsive and hands-on, and that the tenant's needs have been well looked after. It's great to know that Soham has been particularly helpful and prompt, heβll be delighted to hear your comments.
We truly appreciate you taking the time to share your experience and look forward to continuing to provide you with the same level of service.
kind regards
Muhammad Nawaz
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5/5
Google"I had an excellent experience renting with the (Martin & Co Glasgow West End)agency, thanks to the exceptional support and guidance provided by "Namrah" and "Jaz". Their quick responses to our issues and questions were truly commendable. Always responsive and a pleasure to deal with, their assistance made the entire renting process smooth and stress-free."
Mahesh Β· 19 February 2024
Agent replied Β· 6 March 2024
Dear Mahesh Rani,
Thank you for your kind words and taking the time to write us a review We are so happy to hear that you liked our service. We pride ourselves on providing exceptional customer service and our team work extremely hard to get favourable results. Enjoy your new home Have a great day, and thanks for the review!
Muhammad Nawaz
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5/5
GoogleHi Team, Thanks for all the efforts you guys have put-in to get me moved into apartment. This is first time I had a interaction with Martin & Co for the apartment and overall experience has been fantastic right from Viewing the property till the signing the agreement. Jyoti was really helpful during each step. Thanks a lot Jyoti. Keep up the good work. I will definitely recommend my friends to Martin & Co.
Mahesh Β· 30 July 2022
Agent replied
Hi Mahesh, Thanks for your 5 star review, we hope you enjoy your stay at your new home. Kind regards Muhammad Nawaz
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5/5
Google"I had an excellent experience renting with the (Martin & Co Glasgow West End)agency, thanks to the exceptional support and guidance provided by "Namrah" and "Jaz". Their quick responses to our issues and questions were truly commendable. Always responsive and a pleasure to deal with, their assistance made the entire renting process smooth and stress-free."
Mahesh Β· 6 February 2024
Agent replied Β· 6 February 2024
Dear Mahesh Rani,
Thank you for your kind words and taking the time to write us a review We are so happy to hear that you liked our service. We pride ourselves on providing exceptional customer service and our team work extremely hard to get favourable results. Enjoy your new home Have a great day, and thanks for the review!
Muhammad Nawaz
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5/5
GoogleHi Team, Thanks for all the efforts you guys have put-in to get me moved into apartment. This is first time I had a interaction with Martin & Co for the apartment and overall experience has been fantastic right from Viewing the property till the signing the agreement. Jyoti was really helpful during each step. Thanks a lot Jyoti. Keep up the good work.
I will definitely recommend my friends to Martin & Co.
Mahesh Β· 9 July 2022
Agent replied
Hi Mahesh,
Thanks for your 5 star review, we hope you enjoy your stay at your new home.
Kind regards
Muhammad Nawaz
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5/5
GoogleWould highly recommend. Helped a great deal in finding me a lovely apartment to rent while moving over from Ireland. Lovely people to deal with and extremely helpful, especially Huzaifa who went out of his way to assist with anything he could.
Cillian Β· 31 August 2024
Agent replied Β· 1 September 2024
Dear Cillian,
Thank you so much for your kind words and recommendation! Weβre thrilled to hear that you had a positive experience with us while finding an apartment. Our team takes great pride in providing excellent service, and itβs wonderful to know that Huzaifa could assist you during your move from Ireland.
If thereβs anything else we can help you with in the future, please donβt hesitate to reach out. We wish you all the best in your new home!
Warm regards,
Muhammad Nawaz
Martin & Co - Glasgow West End
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5/5
GoogleMuhammed was so helpful from start to finish with selling our flat. He went above at every moment and made things easier for us. We will definitely use Martin and Co again for future sales and other property business.
Jamie Β· 15 October 2024
Agent replied Β· 25 September 2024
Dear Jamie,
Thank you so much for your kind words and glowing review! We're thrilled to hear that Muhammed provided such excellent service and made the process of selling your flat smoother. It's always our goal to go above and beyond for our clients, and we're delighted that you had such a positive experience. We look forward to assisting you with any future sales and property needs. Thank you for choosing Martin & Co!
kind regards
Martin & Co -Glasgow West End
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1/5
GoogleThat white girl told me to always turn on the heater. Otherwise, mould would damage the property. Thereβs a giant rat hole behind the washing machine. This lady responded after my lawyer friend drafted them a formal email after two days. I am wondering is this agency capable of doing their job.
DAO Β· 11 November 2025
Agent replied Β· 17 November 2025
Hello DAO,
We have checked our records and could not find any tenancy or service record under your name. We are therefore unsure about the details of your experience. If there is a genuine concern, we would appreciate the opportunity to investigate and resolve it for you.
Please contact your agent directly or call our office so we can look into this matter properly. We take all feedback seriously and pride ourselves on providing responsive, professional service to all our clients.
Thank you,
Martin & Co - Glasgow West End
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1/5
TrustpilotPoor experience
We never had a single issue with this agency for three whole years. Regular property inspections were carried out every six months, we kept the house in good condition, paid rent on time without fail, and thoroughly cleaned the property the day before returning the keys.
The problems only started once we moved out. Since mid-November, they have been attempting to unfairly deduct from our deposit, claiming damages that simply do not exist. The property was left in the same condition as when we moved in. We repeatedly asked for proof of these alleged damages, and the only evidence provided was a few very questionable photos of areas that had clearly been cleaned.
On top of this, the rent was increased every year by Β£40, from Β£780 in 2023 to Β£840 in 2025, and the same flat is now being advertised for Β£920 across all platforms.
Overall, this has been a very disappointing experience. I would not recommend this agency. New tenants should be aware.
Samantha Β· 16 December 2025
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1/5
GoogleThis letting agency in Glasgow is an absolute nightmare! They are the worst, nothing but scammers. Terrible communication, zero response to queries or repairs. They just want your money without delivering anything in return. Unprofessional, heartless, and completely unethical. Avoid this agency at all costs - they can't be trusted. Don't make the same mistake I did!
Fish Β· 29 July 2023
Agent replied Β· 2 August 2023
Dear Fish,
We are very concerned to hear you are unhappy with our service.
We would like to investigate into the issue and if you could give us more details, we will contact the agent who allegedly mislead you and rectify their mistake so that it does not happen again in the future.
Please donβt hesitate to contact me directly at muhammad.nawaz@martinco.com so that I can examine the case and communicate openly with the parties involved.
Muhammad Nawaz
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5/5
GoogleI delt with Lynda on the phone and she and the team were very prompt and helpful. Thank you all
Thea Β· 3 May 2025
Agent replied Β· 4 May 2025
Dear Thea,
Thank you for your kind feedback! We're so pleased to hear that you had a positive experience dealing with Lynda and the team. Providing prompt and helpful service is always our goal, and your appreciation means a lot to us.
Thanks again for taking the time to share your experience!
kind regards
Muhammad Nawaz
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5/5
GoogleRecently went with Martin and Co to start renting a property. We had the pleasure of working with Huzaifa who was amazing. He answered all the questions and was very quick at responding. Couldnt ask for more !
M Β· 12 August 2024
Agent replied Β· 15 August 2024
Dear M Li,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Martin and Co. It's fantastic that Huzaifa could assist you so effectively and made the process smooth and enjoyable. Your kind words mean a lot to us, and we'll be sure to pass on your compliments to Huzaifa. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Muhammad Nawaz
Martin and Co
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4/5
GoogleWould highly recommend Martin & Co. They've been great at
guiding us through the whole process. Huzaifa has been particularly helpful, patiently answering any and all questions that we've had throughout. We've really appreciated his calm, kind advice and support.
Tom Β· 26 June 2024
Agent replied Β· 28 June 2024
Dear Tom,
Thank you so much for your kind words and recommendation! Weβre thrilled to hear that you had a positive experience with Martin & Co. Itβs wonderful to know that our patience, calm demeanor, supportive advice made a significant difference for you. Your appreciation means a lot to us, and weβre glad we could guide you smoothly through the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Muhammad Nawaz
Martin & Co.
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4/5
GoogleIn general the agency has helped us to get a nicely located flat. Although there were some issues in the beginning such as the flat being not thoroughly cleaned and falty equipment, etc. The staff, especially Yvonne and Nick are always welcoming and of great help to us! Everyone tries to stay optimistic when it comes to the property and they truly try hard to make us feel comfortable.
Lara Β· 9 March 2022
Agent replied Β· 7 April 2023
Dear Lara,
Thanks for your 4 star review, we are always looking ways to improve our customer service, we really appreciate your feed back and will make sure to improve the areas where we are lacking.
kind regards
Muhammad Nawaz
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5/5
Googlemy first time been there and feel like you been there for many time,
very help full and friendly,
thanks Soham
Asad Β· 18 March 2025
Agent replied Β· 19 March 2025
Dear Asad,
Thank you so much for your kind words! We're thrilled to hear that, as a landlord, your first experience with us felt like you had been working with us for much longer. It's always our goal to provide helpful and friendly service, and we're happy to know that we met your expectations.
If you ever need anything further, please donβt hesitate to reach out. Weβre always here to assist you.
Best regards,
Muhammad Nawaz
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5/5
GoogleHuzaifa, and the staff of Martin & Co, has been extremely helpful and theyβve helped me through every problem that I have encountered. I would thoroughly recommend Martin & Co if you are looking to rent out your property!
Kieran Β· 7 June 2024
Agent replied Β· 7 June 2024
Dear Kieran,
Thank you for your kind words and for taking the time to write us a review. We are thrilled to hear that you are happy with our service. We pride ourselves on providing exceptional customer service, and our team works extremely hard to achieve the best possible outcome for our clients. Have a great day, and thanks again for the review.
Muhammad Nawaz
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5/5
GoogleWe had a great time moving into our new flat with Martin and Co! Huzaifa was so helpful and friendly and it made the whole process easy and not at all stressful. Would definitely recommend, especially for students.
Bee Β· 14 May 2024
Agent replied Β· 15 May 2024
Dear Bee,
Thank you for sharing your experience with us! We're delighted to hear that you had such a positive and stress-free moving experience with Martin and Co.
Huzaifa will be thrilled to know that his assistance and friendly demeanor contributed to making your transition into your new flat a smooth one. Providing excellent service and ensuring our clients feel supported throughout the process is always our top priority.
Your recommendation, especially for fellow students, means a lot to us. We understand the unique needs and circumstances of students when it comes to finding accommodation, and we're committed to making the process as easy and enjoyable as possible.
Once again, thank you for choosing Martin and Co. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We wish you all the best in your new home!
Kind regards
Muhammad Nawaz
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4/5
GoogleYvonne is very helpful when dealing with maintenance issues, always responding quickly and getting things moving as soon as possible. Very friendly and easy to communicate with as well.
Garry Β· 23 September 2024
Agent replied Β· 26 September 2024
Hi Garry,
Thank you so much for your kind words! We're delighted to hear that Yvonne has been helpful and responsive when addressing maintenance issues. Providing prompt and friendly service is our top priority, and it's wonderful to know that you found it easy to communicate with her. We'll be sure to pass along your compliments to Yvonne.
If you ever need anything else, please don't hesitate to reach out. We're here to help!
kind regards
Muhammad Nawaz
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5/5
GoogleWe have glad to appreciate Martin& Co Glasgow for their esteemed support . The Team whenever we made request , especially the member of the staff Ms.Namrah and Ms.Yvonne are much customer friendly. Thanks for your good job.
Maulatheen Β· 6 February 2024
Agent replied Β· 7 February 2024
Dear Maulatheen,
Thank you for your kind words and taking the time to write us a review. We are so happy to hear that you are happy with our service. We pride ourselves on providing exceptional customer service and our team work extremely hard to get best results for our clients. Have a great day, and thanks for the review!
Muhammad Nawaz
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5/5
GoogleI have been renting through this agency for the past 7 years. For the first few years I didnβt use to find them particularly useful or responsive, and felt like they were quick to blame me for things needing repaired in the flat, rather than help and get them fixed. It was so bad, I would only call them if I wasnβt able to fix something myself, or if it was way too expensive, but overall I was trying to avoid it.
I carried that mindset over the years. However, after the pandemic there were a few occasions in which I needed the agency to come and fix a couple of kitchen leaks and, most recently, an electrical problem. On all of these cases I was speaking to Yvonne Zmidzinska, reporting the problems and seeking solutions. To my pleasant surprise, my experience was completely different than before - Yvonne was always nice (even when I was stressed out on the phone), she was very helpful and quick to arrange a plumber/electrician to come and fix the problems in the flat. Yvonne has been very supportive and I definitely feel confident in reporting any issues with the flat to the agency now as I feel I can speak openly and honestly with her.
This is the first time I can confidently say I recommend Martin&Co West End.
Svetoslava Β· 28 May 2023
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5/5
TrustpilotFinally a change! Thank you, Yvonne
I have been renting through this agency for the past 7 years. For the first few years I didnβt use to find them particularly useful or responsive, and felt like they were quick to blame me for things needing repaired in the flat, rather than help and get them fixed. It was so bad, I would only call them if I wasnβt able to fix something myself, or if it was way too expensive, but overall I was trying to avoid it.
I carried that mindset over the years. However, after the pandemic there were a few occasions in which I needed the agency to come and fix a couple of kitchen leaks and, most recently, an electrical problem. On all of these cases I was speaking to Yvonne Zmidzinska, reporting the problems and seeking solutions. To my pleasant surprise, my experience was completely different than before - Yvonne was always nice (even when I was stressed out on the phone), she was very helpful and quick to arrange a plumber/electrician to come and fix the problems in the flat. Yvonne has been very supportive and I definitely feel confident in reporting any issues with the flat to the agency now as I feel I can speak openly and honestly with her.
This is the first time I can confidently say I recommend Martin&Co West End.
Svetoslava Β· 23 May 2023
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5/5
Googlevery prompt with their action. haven't had too many problems in the flat, but whatever minor inconveniences we've had once in a while, those were addressed quite quick.
Anindita Β· 13 February 2026
Agent replied Β· 13 April 2026
Dear Anindita,
Thank you for your thoughtful review! Weβre really glad to hear that any minor issues you experienced were addressed quickly. Providing prompt support and ensuring your comfort are very important to us. Please donβt hesitate to reach out if you ever need anything, weβre always happy to help!
Kind regards
Martin & Co - Glasgow West End
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5/5
GoogleMartin & Co Glasgow West End, exceeded our expectations in every way.
They were incredibly responsive to our needs and always kept us informed throughout the entire process.
Thank you very much Yvonne Zmidzinska, for your kind help, as always.
Krishnendu Β· 10 October 2025
Agent replied Β· 10 March 2025
Good morning,
Thank you so much for your kind words! We're thrilled to hear that we exceeded your expectations and that you were happy with our service. At Martin & Co, we always strive to keep our clients well-informed and responsive to their needs, so itβs wonderful to know that you felt supported throughout the process.
Yvonne and the entire team truly appreciate your feedback and look forward to continuing to assist you in the future!
kind regards
Muhammad Nawaz
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