Daniel James Residential reviews

★★★★★ 5/5

Google

We have been working with Daniel James over the last few months with our house search, particular Mererid who has been an integral part of our search... Even when our sale fell through Mererid kept in touch and kept an eye out for us so we were ready to get back to searching once we sold again. Her patience with us and effort in trying to meet the needs of our family has been incredible and we will be forever grateful. Mererid has been the best we have worked with and has shown incredible patience and grace throughout as we have not been the easiest of families needs to fulfil. Thank you so Mererid for all your help we do greatly appreciate it.

Victoria · 24 August 2026

★★★★★ 5/5

Google

We recently bought our bungalow from Daniel James and we were shown around by Mary. who was was professional, but also very friendly and made us feel completely comfortable. We would thoroughly recommend this Estate Agent as they made the whole process stress free and we even had the most beautiful hamper given to us when collecting the keys. Thank you Mary and Daniel James. We absolutely love our new home 🏡

Ros · 25 September 2026

★★★★★ 5/5

Google

We recently sold my mum's house through Daniel James Residential, and I would like to express our sincere thanks to the lead agent on our sale Norman Brown and the rest of the team My mum suffers from memory loss, so arranging viewings and managing the sale required additional sensitivity and understanding. Norman was thoughtful and considerate throughout, always working with me to arrange viewings at suitable times and ensuring there was as little disruption and stress for my mum as possible. His patience, kindness and professionalism made a difficult situation much easier for our family. Communication was excellent from start to finish. We were kept informed at every stage of the process, and any questions were dealt with promptly and clearly giving us confidence throughout what can often be a stressful experience. I would not hesitate to recommend Daniel James Residential to anyone looking to sell their property. The service we received was professional, personal and genuinely caring, and we are very grateful for all the support provided.

Rosie · 14 June 2026

★★★★★ 5/5

Facebook

We recently sold my mum's house through Daniel James Residential, and I would like to express our sincere thanks to the lead agent on our sale Norman Brown and the rest of the team My mum suffers from memory loss, so arranging viewings and managing the sale required additional sensitivity and understanding. Norman was thoughtful and considerate throughout, always working with me to arrange viewings at suitable times and ensuring there was as little disruption and stress for my mum as possible. His patience, kindness and professionalism made a difficult situation much easier for our family. Communication was excellent from start to finish. We were kept informed at every stage of the process, and any questions were dealt with promptly and clearly giving us confidence throughout what can often be a stressful experience. I would not hesitate to recommend Daniel James Residential to anyone looking to sell their property. The service we received was professional, personal and genuinely caring, and we are very grateful for all the support provided.

Rosie · 14 June 2026

★★★★★ 5/5

Google

OUTSTANDING! I highly recommend Ellie Cook-Snow for their outstanding service. I can’t fault Ellie, she has gone above & beyond for me & the house. She’s great with keeping up communication & updates. Friendly & reliable. Ellie is incredibly professional, proactive, and responsive to all our questions. They made a stressful process smooth by coordinating perfectly with the our landlord & keeping us informed every step of the way. If you are looking for an honest, dedicated estate agent in the area, look no further. Thank you for all you’ve done Ellie, really appreciated & grateful for all your dedication. Keep up the hard work, couldn’t recommend you enough!

Jade · 24 May 2026

★★★★★ 5/5

Google

Recently purchased my first home with Daniel James. I was dealt with by Jane who was incredibly helpful and friendly. I really appreciated the frequent updates she provided and felt that she had the sale of the property and momentum under control. Due to this the sale completed within 8-10 weeks. If Jane was not available I found all members of Daniel James' team to be jolly and easy to speak to over the phone. Highly recommend- thanks guys!

Emily · 16 May 2026

★★★★★ 5/5

Google

We have had a great experience with Daniel James Residential, especially working with Jane, who has been amazing throughout. As first-time buyers, we were a bit nervous, but she made the whole process feel seamless and straightforward. Her communication was excellent and she kept us updated at every stage - always quick to respond to any questions. Jane was professional, friendly, and made everything much less stressful. We’d highly recommend Daniel James Residential, and Jane is a real credit to the team. Thank you for all your help!

Sophie · 16 April 2026

★★★★★ 5/5

Google

Total professionalism throughout the entire process. Having been disillusioned with 2 previous local agents, Daniel and his team restored our faith in how the process should, and could be, carried out and offered to market our property. Regular communication, feedback and contact was there whenever needed. I Cannot praise them highly enough. Particular thanks to Jane and Daniel, a class act!! Marie and Phil Wylde

Marie · 8 July 2026

★★★★★ 5/5

Google

Robyn has been a gem! From the start they have been so on it, making sure everything is correct and accessible. They provided constant updates and would chase up anything I needed to know. This is my first rental since uni so it’s a big thing for me, but Robyn has truly made it a breeze. If you can, speak to Robyn about a property! Thank you!

Alanis · 24 June 2026

★★★★★ 5/5

Google

We cannot thank Jane & Merry enough for everything! Having been with pretty much every other estate agent in Oswestry spanning across nearly 3 years, we decided to take one last final punt to sell the property & were recommended Daniel James - if only we had done it sooner!! Selling a house is extremely stressful, the viewings, the offers (& lack of at times!), the constant change in market, trying to please the differing needs of "interested" parties its never ending. We'd lost total faith in the ability of estate agents having truths fabricated, lack of follow up & no drive to even attempt to sell the property... And then in comes Jane, she was an absolute breath of fresh air! She is driven, honest and has worked harder than anyone we have ever tried before. The property had 6 viewings before it was even live on the market!! She kept us informed, avoided time wasters, had our best interests at heart when it came to offers and sale. Weekly calls, regular feedback, monthly updates on sales and what they're doing to promote the property puts them a league above the rest. Likewise Merry has been great they really are a dream team & we cannot thank them both enough for everything they have done for us!

T · 16 January 2026

★★★★★ 5/5

Google

Ellie was amazing from start to finish & is continuing to provide me with excellent customer service whenever I may have a query, she always provides efficient, helpful responses. Ellie understood I was looking to rent somewhere ASAP and knew I loved the house she took me to view, she was amazing helping and guiding me through the paperwork and on the ball with getting a response in order for me to be able to sign documentation and move in all within 2 weeks time! Thank you so much to Ellie and all at Benton’s 😊

Emma · 24 November 2025

★★★★★ 5/5

Google

If you’re looking for an estate agent, confused by which estate agent to use in Shropshire, honestly give Daniel James Residential a call. You will not regret it. Highly professional, yet personable, amazing knowledge of local areas, a wealth of market knowledge, and an estate agent who importantly is consistent with communication throughout your property sale journey. From the Smith’s a big thank you to Dan, Jane and the team for all your hard work, pleasure to deal with you.

Jennifer · 9 October 2025

★★★★★ 5/5

Google

We sold our house with Daniel James, completing and then moving into our new home just three days ago. The team were lovely from start to finish. Jane and Meri were kind and empathetic and supportive through all the stress. Jane even rang me when a house that she knew we would like came onto the market with another agent - that turned out to be the house we've just completed on - and she was even chasing solicitors for other parties in our chain when the completion date was looming. The photography was also fab too. Our house looked amazing! Definitely recommend this team.

Sarah · 9 October 2025

★★★★★ 5/5

Google

We decided to use Daniel James as our estate agents because of their professional attitude toward marketing the property. They gained a good understanding of our requirements and expectations in particular around regular communication and their valuation was realistic. Professional photos were taken and the property put on the market. Within a few days we had two viewings, the first of which took place that week and they offered the asking price. During the whole process of the sale Jane Aston our sales agent gave us regular updates of the progress, right through to completion. What made the difference for us having used other Estate agents is Oswestry was the level of communication and commitment to quality service. Yes we paid a little more, but is was well worth it. We would highly recommend them if you are buying or selling a property in Oswestry or the surrounding area.

Jackie · 8 October 2025

★★★★★ 5/5

Trustpilot

We recently sold my mum's house through…

We recently sold my mum's house through Daniel James Residential, and I would like to express our sincere thanks to the lead agent on our sale Norman Brown and the rest of the team My mum suffers from memory loss, so arranging viewings and managing the sale required additional sensitivity and understanding. Norman was thoughtful and considerate throughout, always working with me to arrange viewings at suitable times and ensuring there was as little disruption and stress for my mum as possible. His patience, kindness and professionalism made a difficult situation much easier for our family. Communication was excellent from start to finish. We were kept informed at every stage of the process, and any questions were dealt with promptly and clearly giving us confidence throughout what can often be a stressful experience. I would not hesitate to recommend Daniel James Residential to anyone looking to sell their property. The service we received was professional, personal and genuinely caring, and we are very grateful for all the support provided.

Leon · 14 June 2026

★★★★★ 5/5

Google

Our decision to engage Daniel James Residential to handle the sale of our house was very straightforward, we had read and were impressed by Daniel’s regular articles on the property market, published in the Baschurch Village Newsletter. He seemed very knowledgeable and we felt no need to consider any other agents for our sale. The initial meeting with Daniel, to view and assess our property, was thorough and productive, and confirmed in our minds that we had made the right choice of agent. The follow-up personalised presentation, which included recommendations for pricing and marketing, was very professionally produced and suggested a target selling price very much in line with our expectations. The marketing material and asking price generated immediate interest and we received an offer, at the full asking price, within one week of putting the property on the market. This was an excellent result for us, and we were delighted with our partnership with Daniel James Residential. The DJR team continued to assist us through the next stage of our journey, i.e. negotiating the purchase of a new property. They have been unfailingly polite and helpful and we would have no hesitation in recommending them to anyone seeking to choose a reliable and professional selling agent. Michael B.

Michael · 10 August 2026

★★★★★ 5/5

Google

Everyone at Daniel James was fantastic but I can’t thank Jane enough. Without Jane we would not have exchanged when we did. Jane was brilliant at communicating with ourselves and other agents/solicitors to get all the information needed. I would not hesitate to use Daniel James again whether buying or selling. Thank you all so much x

Holly · 8 January 2026

★★★★★ 5/5

Google

I highly recommend Daniel James Residential to anyone in need of an estate agent. When it came to marketing and selling our home, Daniel thoroughly explained all of our options. We felt completely informed, empowered, and in control of every decision we made. Thanks to his expertise and discretion, our property sold quickly, with minimal impact on family life, and achieved the sum we were hoping for. I also purchased my new home directly from Daniel’s portfolio. The entire buying process went through beautifully smoothly, with the team keeping me updated on the progress every step of the way. Daniel and his team managed to turn what is traditionally a stressful life event into a transparent and positive experience. Their professional dedication, empathy, and communication are unmatched and I wouldn't hesitate to recommend them to anyone.

Jenny · 12 June 2026

★★★★★ 5/5

Google

Layla was always respectful, and organized. I could tell they had a genuine commitment to helping me to buy the property for the best price. Her knowledge of the local market was invaluable. I was kept in the loop every step of the way. Whether it was answering my questions or providing updates, Layla was always quick to respond and clear in their communication.

Anil · 24 August 2025

★★★★★ 5/5

Google

We instructed Daniel James to market our property and have been very pleased with everything then did to highlight our property. Jane was our main point of contact and nothing was too much trouble, communication was fantastic, we we're contacted and updated on a weekly basis and any questions we're answered promptly. Would highly recommend.

Kim · 8 October 2025

★★★★★ 5/5

Google

It is very rare in the current world that when you are looking for a service, that they exceed expectations and go above and beyond. The team at Daniel James have been nothing more than brilliant, their customer service, quick responses, attention to detail and personable approach throughout the process has been second to none. When our sale fell through, they found us a new buyer within days and saved our onward purchase. We have never felt like a number or another listing. A HUGE shout out for Jane, she has been our rock and her positive can do attitude shouldn’t go unnoticed, she is an asset to the team and we couldn’t have done it without her.

Bethany · 16 April 2026

★★★★★ 5/5

Google

Daniel James residential have been fantastic from start to finish. They were the second estate agents for selling our house and were professional, knowledgeable and proactive in the sale. We then found our dream house to buy through them so got to experience them from a buyers point of view too. Superb team who clearly care- couldn’t recommend more highly! Many thanks, Emily and Stu

Emily · 1 August 2026

★★★★★ 5/5

Google

We've had a great experience with Daniel James and the team. The service they provided us has been the best we've had compared to other agents in previous moves. Thanks to all involved in helping us find our perfect home and thank you to Merry for everything you did for us during the whole process! Would highly recommend!

Jodie · 14 August 2025

★★★★★ 5/5

Google

I had the pleasure of working with Catherine as the estate agent for my 13 month rental in Quorn, and I cannot recommend her highly enough. Throughout, Catherine was the epitome of professionalism, highly responsive to any queries I had and always approachable and personable. Thank you Catherine for making my renting experience such a positive one!

Shaun · 24 August 2025