Every review we hold for the Oswestry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had to move quite quickly with out move for lack of room at the previous property. Anyone else who dealt with us during this time was so helpful and cannot recommend them enough
Alice · 24 July 2026
Agent replied · 24 August 2026
Dear Alice, many thanks for your review and recommendation, wishing you all the best in your new home. From all at Bentons.
★★★★★ 5/5
GoogleSuch fantastic service from start to finish. Excellent communication and everything dealt with promptly, even when a small issue was identified it was dealt with immediately. Very impressed. Here’s to our smooth move and look forward to dealing with you for several years to come. Thank you to Robyn, Catherine and all involved.
Marissa · 24 August 2024
Agent replied · 24 August 2026
Dear Marissa, Thank you for your kind words! We're thrilled to hear about your positive experience and the smooth handling of your move. Robyn, Catherine, and the team are delighted to have been able to assist you. We appreciate your trust and look forward to a lasting relationship. Here's to many successful years ahead!
★★★★★ 5/5
GoogleJust completed on our purchase through Daniel James, and Jane made the whole experience easy, and stress free for us. Fantastic customer service, and so happy and pleasant to talk to, at any stage Thank you
Helen · 14 April 2025
Agent replied · 14 April 2026
Thank you Helen for your wonderful review. Good luck in your new home.
★★★★★ 5/5
GoogleFriendly staff and always felt looked after. Jodie Grant is a wonderful agent, always friendly and willing to go above and beyond. Absolute star!
Yolanda · 24 August 2025
Agent replied · 24 August 2026
Dear Yolanda, Thank you for your glowing review! It's truly rewarding to hear that you felt well cared for by our team. Thank you for your kind words which we will pass on to her. We strive to exceed expectations, and it's heartening to know we've made your experience a positive one. Wishing you all the best.
★★★★★ 5/5
GoogleJodie is our property manager and she’s always gone above and beyond, she’s extremely helpful, knowledgeable and reliable. She and her team are wonderful!
Natalie · 24 August 2025
Agent replied · 24 August 2026
Dear Natalie, thank you very much for your 5* review and wonderful comments about Jodie which we will be sure to pass on to her. Many thanks Bentons
★★★★★ 5/5
GoogleVery positive experience in a tough market. The DJ team were professional, persistent and personable. Always responsive to any questions or worries we had and we always felt well looked after throughout the process. Would highly recommend to anyone
Ollie · 3 June 2026
Agent replied · 4 June 2026
Thanks so much for your kind words, Ollie. We're thrilled our DJ team could deliver a professional, personable experience and that you felt supported throughout the process. Your recommendation means a lot and we’ll share your feedback with the team. We look forward to working with you again for any future events.
★★★★★ 5/5
GoogleHad an amazing experience. Maria was extremely kind, supportive and competent.
Brigitte · 24 December 2025
Agent replied · 24 August 2026
Dear Brigitte, Thank you for your review. We are so pleased to hear you had an amazing experience with Maria. We will make sure she recieves the feedback. We hope you settle in well and wish you all the best for the future from all at Bentons.
★★★★★ 5/5
GoogleFrom the first contact with Daniel James residential estate agents they were professional and very helpful, keeping us informed at every stage.
It has been a long process for us with no fault of theirs, but gave us good advice & encouragement to keep us going right through to the end of the process.
Thanks to the whole team.
Richard & Julie
Julie · 8 November 2025
Agent replied · 14 April 2026
Thank you, Julie, for your wonderful review! We're thrilled to hear that Daniel and the team provided the support and guidance you needed throughout the process. We aim to keep our clients informed and encouraged, and it’s great to know we succeeded with you. Your kind words motivate us to continue providing excellent service. Wishing you all the best in your new chapter!
★★★★★ 5/5
GoogleHi Daniel I just wanted to say a massive thank you for all your help during our recent house move. You were actually the estate agent for our seller, so we were not expecting the level of communication and professionalism you have given to …
Allison · 8 October 2024
Agent replied · 3 November 2023
Thank you so much for your kind words and recommendations! We loved helping with your move.
★★★★★ 5/5
GoogleGreat experience from start to finish! Robyn always kept me in the loop and made frequent contact with any delays and information on the next steps of the process. As a first time renter this made the process so easy!
Jack · 24 April 2026
Agent replied · 24 August 2026
Thank you so much for your review. We are so pleased you had a great experience from Robyn we will be sure to let her know. Wishing you all the very best in your new home and look forward to working with you in the future. All the best from all at Bentons
★★★★★ 5/5
GoogleIllea was fantastic to work with
Pratik · 24 December 2025
Agent replied · 24 August 2026
Dear Pratik, thank you so much for your review. We are delighted that you had a fantastic experience with Ilea, we will make sure we pass the feedback on to her. Wishing you all the best in your new home. From all the team at Bentons
★★★★★ 5/5
GoogleWe have had a fantastic experience with Daniel, he and the team have been supportive, accommodating, and proactive at all stages of our purchase. Nothing has been too much trouble for them, and our overall experience has been positive. I would highly recommend Daniel James Residential, although we hope not to move again, if we did we know who we would use!
Julie · 8 October 2025
Agent replied · 14 April 2026
Thank you for your wonderful review, Julie! We're thrilled to hear about your fantastic experience with Daniel and our team. Your recommendation means the world to us, and we're glad we could support you throughout your purchase. Should you ever decide to move again, we would love to assist you once more. Best wishes in your new home!
★★★★★ 5/5
GoogleSelling a house is always a stressful process but working with Daniel and the team has genuinely been a breath of fresh air. They bring professionalism, care and a truly personal approach to the industry and I would have no hesitation to recommending them.
Alexandra · 14 March 2026
Agent replied · 14 April 2026
Alexandra, thank you for your kind words. We're thrilled Daniel and the team could make the sale less stressful and provide a personal, professional experience. Your recommendation means a lot, and we're here for any future needs or to help friends and family.
★★★★★ 5/5
GoogleCatherine and her team was very helpful and gave me a brilliant service , would definitely recommend Benton’s
BRADLEY · 24 August 2025
Agent replied · 24 August 2026
Dear Bradley,
Thank you so much for your kind words and five-star review! We’re delighted to hear that Catherine and the team exceeded your expectations with their service. Your recommendation means the world to us. We look forward to assisting you again in the future!
Warm regards,
The Benton’s Team
★★★★★ 5/5
GoogleGood professional estate agents to do business with, very approachable and friendly especially Catherine A in rentals.
Robert · 24 August 2025
Agent replied · 24 August 2026
Thank you for your review. We are delighted to hear you had such a positive experience with us and Catherine. Wishing you all the best
★★★★★ 5/5
GoogleRobyn and her team have been brilliant. Very helpful and professional. I can't recommend them highly enough.
Lee · 24 August 2025
Agent replied · 24 August 2026
Dear Lee, Thank you for your glowing review and the 5-star rating! We're thrilled to hear about your positive experience with Robyn and the team. Your high recommendation means the world to us! Best wishes the team at Bentons
★★★★★ 5/5
GoogleJane is s breath of fresh air and common sense.
Unusual in todays estate agencies.
Great knowledge of locations and comminity values. … More
Alan · 15 May 2025
Agent replied · 19 June 2025
Thank you, Alan. I really appreciate the time you taken to write these comments about Jane. It has certainly made her day.
★★★★★ 5/5
GoogleBy far the best estate agent we have ever used. Professional, knowledgeable and genuinely invested in achieving the best result for everyone. The service and communication from Daniel James Residential was on another level compared to the other agents we dealt with. Highly recommended.
Jennifer · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for your wonderful review, Jennifer. We're thrilled Daniel and the team at Daniel James Residential provided professional, knowledgeable service and excellent communication, and we will pass your kind words on to them. We really appreciate your recommendation.
★★★★★ 5/5
GoogleDaniel and Jane were both really professional, helpful and understanding of our situation and needs throughout our moving journey. Throughout what became a turbulent process, with a buyer pulling out of the chain on exchange day, Jane got …
Imogen · 8 October 2024
Agent replied · 24 August 2024
Thank you Rachel & Imogen, you have both been a joy to work for. We got there in the end!
★★★★★ 5/5
GoogleJane was so helpful and knowledgeable a pleasure to deal with, thank you
Nicola · 20 August 2025
Agent replied · 10 September 2025
Thank you Nicola, Jane will be delighted to hear your feedback.
★★★★★ 1/5
GooglePlease avoid this company. They claim to sell the most houses in Leicestershire but couldn’t sell mine in a whole year. They over estimate the value on your house, leave it unsecure and then the estate agent will leave the business and they won’t even update you. One of the worst companies you could use.
Chris · 24 August 2025
Agent replied · 24 August 2026
Many thanks for taking the time to leave us a review. We are very sorry that you feel your experience of Bentons was less than acceptable. After reviewing our records there appears to be some discrepancies between your account and ours. Therefore, we have asked our Operations Manager Maria to contact you to discuss the matter further.
★★★★★ 5/5
GoogleSold our house incredibly fast off market when we found another one, made the process easy and hassle free. Would definitely recommend, they go above and beyond any regular estate agent.
Robert · 24 March 2026
Agent replied · 14 April 2026
Thank you, Robert, we’re thrilled we could sell your house quickly off-market and make the process easy and hassle-free. We appreciate your recommendation and are glad our team went above and beyond. If you ever need anything in the future, we’re here to help.
★★★★★ 5/5
GoogleWe have great experience with the team at Daniel James. We found them to be incredibly communicative, helpful and supportive throughout the process. Highly recommended!
Patrick · 3 May 2026
Agent replied · 7 May 2026
Thank you, Patrick! We're thrilled you had a great experience with the Daniel James team. We're glad our communication and support met your expectations and truly appreciate your recommendation. We look forward to helping you again whenever you need us.
★★★★★ 5/5
GoogleI have undergone a large ordeal with my property due to a flood, this caused a lot of damage and a restoration was required. I cannot praise Benton’s enough for their support throughout the whole process! It made what was a difficult few months so much easier and a lot less stressful!
Bethany · 24 August 2025
Agent replied · 24 August 2026
Dear Bethany, thank you so much for sharing your experience. We are so pleased to have been able to support your through those difficult months, hoping there are no further issues that arise during the tenancy but if they do we will be here to support through it. Best wishes the Bentons team.
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