Mark Buchanan Property Group Powered by eXp reviews in Workington

★★★★★ 5/5

Google

We couldn't be happier with our choice of estate agent - Mark Buchanan Property Group. Selling a home can be a stressful process, but Mark and his brilliant team went above and beyond every step of the way, from arranging assisted viewings, to answering all our questions and the ability to calm an overwrought seller! What truly set them apart for us was their incredible support in getting the house sale over the finish line. When unexpected snags popped up, they didn't just point them out, they actively solved them. They took the absolute stress out of the final stages by personally arranging quotations for tradesmen and coordinating access, saving us immense time and worry. Their local expertise, professionalism, and genuine dedication to their clients are second to none. If you are looking for an estate agent that truly rolls up its sleeves and delivers results, look no further than Mark Buchanan. 5/5 stars!

Beth · 23 September 2026

★★★★★ 5/5

Google

Exceptional service ***** Amazing service from start to finish. When Mark done the initial pictures and advert his advice was invaluable and ultimately secured me the buyer. It was a very extended sale due to circumstances outside of our control, which was hard and stressful but Claire and the team were on hand with continuous updates and support. Claire’s persistence and dedication made the sale possible. I can’t thank you enough 😁 🙏🏼

Natalie · 11 September 2026

★★★★★ 5/5

Google

Im really glad that we purchased our new home through Mark Buchanan and it was truly the best experience. As far as house buying goes, it can be difficult at times but Julie and Claire really helped with getting everything completed. Thank you for the inperson viewing, and all the efforts you've made for us. All the advice has been invaluable. Thank you for the keys to our new home, we are very lucky and it was one of the best days of my life. I am so grateful to share it with you - thank you for making this happen for us. I would always recommend these guys - all of them, beautifully talented with buying and selling homes. Xx

Faye · 9 July 2026

★★★★★ 5/5

Facebook

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Warning: · 6 March 2026

★★★★★ 5/5

View Agents

Look no further than Mark Buchanan!

We couldn't be happier with our choice of estate agent - Mark Buchanan Property Group. Selling a home can be a stressful process, but Mark and his brilliant team went above and beyond every step of the way, from arranging assisted viewings, to answering all our questions and the ability to calm an overwrought seller! What truly set them apart for us was their incredible support in getting the house sale over the finish line. When unexpected snags popped up, they didn't just point them out, they actively solved them. They took the absolute stress out of the final stages by personally arranging quotations for tradesmen and coordinating access, saving us immense time and worry. Their local expertise, professionalism, and genuine dedication to their clients are second to none. If you are looking for an estate agent that truly rolls up its sleeves and delivers results, look no further than Mark Buchanan. 5/5 stars!

Beth · 23 September 2026

★★★★★ 5/5

Google

After selling my property with Mark Buchanan Property group, I highly recommend their professional estate agency services. I felt like Mark, Julie and Claire really went over and above for us, but at the same time it was clear that they uphold very high standards in all aspects of their work and I imagine for all clients. Nothing was too much trouble, with quick and detailed communication every step of the way. They made what can be a stressful process significantly easier to navigate!

Sarah · 23 September 2026

★★★★★ 5/5

Google

I was assisted by Claire during my house-buying process and I couldn’t have had a better experience. She was helpful, always responded promptly and kept my spirits high during the process. Thank you so much Claire, you’re an asset to your team and a genuinely lovely person.

Katie · 24 September 2026

★★★★★ 5/5

Google

Wow, is all we can say! My husband and I had the absolute pleasure of dealing with Ben from Mark Buchanan. We could not have asked for a more professional, upbeat, kind and totally unbeatable service from him. We bought a house through Mark Buchanan, it fell through once and then we managed to buy the same one again..... Ben was amazing, he kept us going even through the most difficult of times, bringing humour and positivity throughout. We are now in our new beautiful home, which we totally love and honestly believe Ben deserves so much credit for this happening. Thank you Ben from Mark Buchanan!

Michele · 9 January 2026

★★★★★ 5/5

Facebook

I recently had the pleasure of working with Mark Buchanan Estate Agents, and I can’t express enough how thrilled I am with their exceptional service! They sold my house quickly and efficiently, leaving me completely stress-free throughout the entire process. From start to finish, the team was professional, responsive, and genuinely cared about my needs as a seller. Their expertise and attention to detail made all the difference, and I felt well-supported every step of the way. I highly recommend Mark Buchanan Estate Agents to anyone looking to sell their home! You will not be disappointed. Thank you for an outstanding experience!

Melissa · 1 December 2025

★★★★★ 5/5

Google

It's been a little bit of a rocky road to get to sell our property due to multiple buyers pulling out but Mark, Julie and the team have been amazing! We are so impressed with your level of support and going the extra mile at every opportunity to get our house sold. You both have been solid from the start and answered all of our questions what seemed like no matter the time of the day. We are hugely impressed by your level of service and would highly recommend you to all our friends and family. We wish you all the best for the future and know you will continue to be highly successful. Thanks also to Claire who pushed the sale over the finishing at the very end. I will miss my 9 meadow vale what's apps but also glad we reached the end !! Best wishes Chris and Dave 🙏💪👋👋👋

Chris · 10 October 2025

★★★★★ 5/5

Google

Cannot speak highly enough of this estate agents, both Mark and Julie, so professional and helpful, guided me through the process so excellently and with the minimum amount of stress for me. Having been someone who has been stung by poor estate agents in the past, let me tell you in no uncertain terms, don't wast your time with your move, first choice or any of the others, if you are in the Workington/West Cumbria area, you have to go with Mark Bucanan property group. 5* service. You won't be disappointed.

David · 10 October 2025

★★★★★ 5/5

Google

Working with Mark & Julie has been an absolute pleasure. From day one, they made us feel confident and well-supported throughout the entire process. They went above and beyond to ensure we had all the information we needed, and were always available to answer any questions, big or small. What really stood out to us was their consistent communication. We never felt out of the loop, and they kept everything moving forward smoothly, even when we encountered a few hurdles. They really took the stress out of the process, making us feel like we had a true team on our side. Their dedication and professionalism were clear from the start, and we were especially impressed with how proactive they were in managing the sale and communicating with all parties involved. It’s rare to find estate agents who genuinely care about their clients’ needs, and Mark & Julie definitely do. We can’t thank them enough for making what could have been a complicated and stressful experience so much easier. Highly recommend their services to anyone looking for an estate agent who truly delivers results and exceptional service!

Bethan · 10 October 2025

★★★★★ 5/5

Google

It’s hard to know where to start with this 5 star review but if I could give 10 stars I would. Mark and Julie go beyond any expectation of not only an estate agents but also a business in general. Their understanding and empathy towards your individual goals and expectations is crazy when you consider they balance everyone. I couldn’t imagine balancing lots of versions of me who have a dream home but need lots of help to get it. The UK purchasing system is rough but with these two at the healm you can literally move mountains. Thank you xx

Claire · 10 October 2025

★★★★★ 5/5

View Agents

A well satisfied client

The purchase of this property has been quite a long process but let me state this was in no way down to Mark and his team.. Mark and in particular Julie and Claire have been exemplary in there efforts to make the buying process as stress free as humanly possible. They set up a group with all parties concerned so everyone knew exactly what was happening throughout the process. Phone calls and texts were regularly received and any questions quickly answered, phone calls being returned usually within 15 minuets!! ( This is something all companies should strive to do but sadly don't!) Though out my dealings with Mark and his team everyone was extremely professional, polite and courteous, going out of there way to offer support and reassurance and definitely going over and above what could reasonably be expected, ( even taking their time to answer my calls on their days off!) I cannot sing their praises loud enough and would have no hesitation whatsoever in recommending Mark Buchanan estate agency as the "go to" choice for such matters. So a very big thank you for all the hard work put in by your team, and if I may, particular thanks to Claire ( with whom most of my dealings were with) sadly Claire only 5 stars available, you deserve 11

Ken · 1 July 2026

★★★★★ 5/5

Google

I recently complete the purchase of a property listed by Mark and am so glad they were the agents involved! The seller struggled to get all the relevant information together, but Claire went above and beyond to keep the deal moving. I've bought and sold a few properties and have to say I've never encountered such diligent, friendly and proactive agents. These guys should be the benchmark for all estate agents - I would 100% recommend and will be using them again.

Calum · 4 October 2025

★★★★★ 5/5

Facebook

We can’t recommend Mark Buchanan Property Group highly enough! They were the estate agents we bought our house through, and from start to finish the experience was brilliant. A special mention has to go to Claire, the sales progresser, who went above and beyond for us. Buying a house is stressful at the best of times, and we really struggled with communication from our own estate agent and solicitor at times but Claire was an absolute star. She kept us updated every step of the way, always responded quickly, and genuinely made us feel so well looked after throughout the whole process. What really stood out was how much she cared, Claire even offered to help us unload into our new house, which says everything about the kind of people they are. We honestly don’t think we could have got through to completion without her support and patience. If we ever move again, there’s no question we’ll be using Mark Buchanan Property Group. By far the friendliest, most professional estate agents we’ve dealt with. Thank you Claire and the whole team! 🙏

Nicola · 13 June 2026

★★★★★ 5/5

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The friendliest most professional estate agents

We can’t recommend Mark Buchanan Property Group highly enough! They were the estate agents we bought our house through, and from start to finish the experience was brilliant. A special mention has to go to Claire, the sales progresser, who went above and beyond for us. Buying a house is stressful at the best of times, and we really struggled with communication from our own estate agent and solicitor at times but Claire was an absolute star. She kept us updated every step of the way, always responded quickly, and genuinely made us feel so well looked after throughout the whole process. What really stood out was how much she cared, Claire even offered to help us unload into our new house, which says everything about the kind of people they are. We honestly don’t think we could have got through to completion without her support and patience. If we ever move again, there’s no question we’ll be using Mark Buchanan Property Group. By far the friendliest, most professional estate agents we’ve dealt with. Thank you Claire and the whole team! 🙏

Nicola · 13 June 2026

★★★★★ 5/5

Google

We chose Mark Buchanan Property to sell our home and it proved to be the right decision. From the outset, Mark and the team approached the sale with a clear strategy tailored to a more premium, individual property, not a one-size-fits-all listing. Their advice on positioning, presentation and pricing gave us confidence we were targeting the right end of the market. The marketing itself was on another level. The quality of the video and overall presentation genuinely set the property apart and created immediate interest. What stood out most was the pace and control of the process. The house sold within 2 days after multiple offers, and from that point on everything was handled seamlessly. Communication was clear throughout, expectations were well managed, and they worked hand-in-had with our solicitors to keep things progressing. If you’re selling a unique or higher-value home and want an agent that understands how to position it properly, and then deliver, we can’t recommend Mark Buchanan Property enough…. Thank you Mark.

James · 9 May 2026

★★★★★ 5/5

View Agents

Excellent communication

We originally viewed the property via an estate agent who no longer works for mark and when she left we were handed over to Claire and Julie who were on the ball to help us to get through the process a lot sooner knowing we had our baby on the way and wanted to get moved and settled beforehand and we are about to complete the process and receive our keys. Claire and Julie were very happy to help as much as they could and have been very quick. We couldn’t have asked for better people to work with in the house buying process.

Melissa · 28 April 2026

★★★★★ 5/5

Google

Forget the rest go with the best. Mark Buchanan Property Group the whole team could not do enough for us, kept us informed at every stage of the process. Fantastic from start to finish.

Patrick · 29 July 2026

★★★★★ 5/5

Google

I honestly can't thank the team enough for everything they did throughout my house purchase. From start to finish they were so friendly, approachable and genuinely happy to help with anything I needed. No question ever felt like too much trouble, and they were always quick to reply, keeping me updated and putting my mind at ease. What really stood out was how genuinely invested they were. It never felt like I was just another sale, they seemed just as excited as I was when everything came together. Thank you all so much, I couldn't recommend you highly enough, and I'll always be grateful for helping make such a special milestone such a positive experience. 🏡

Heather · 9 August 2026

★★★★★ 5/5

Facebook

We recently sold our home through Mark Buchanan Property and had a really positive experience. From the start, the whole approach felt considered and suited to the type of property we were selling. The advice on pricing and presentation made sense, and the marketing, especially the video, was a step above what you usually see. The house sold quickly, and everything afterwards was handled just as well. Communication was clear throughout, and they worked closely with our solicitors to keep things moving, which made a big difference. All in all, a smooth process and a team that clearly understands how to present and sell more individual homes. Thanks Mark and team💪🏻

James · 15 April 2026

★★★★★ 5/5

View Agents

Exceeded Expectations

We instructed Mark Buchanan Property to sell our home and the approach stood out immediately. Rather than a standard listing, the property was positioned with a clear strategy suited to a more individual, higher-value home. The advice on pricing, presentation and how to take it to market was well considered and gave us confidence from the start. The marketing was particularly strong. The video and overall presentation were high quality and clearly designed to attract the right level of buyer, which it did. The sale itself moved quickly, but what impressed us just as much was how the process was handled afterwards. Communication was consistent and straightforward, and everything was well coordinated with our solicitors to keep matters progressing without unnecessary delay. Overall, a well-managed, professional service that understands how to present and deliver on more distinctive properties. Thanks to Mark and the team.

James · 15 April 2026

★★★★★ 5/5

Google

Consistently excellent from start to finish I’ve worked with Mark before when buying, so I knew I was in good hands, but selling with him (and Holly) was just as good. From the valuation through to getting it on the market, everything felt really straightforward and easy. The photos and video were honestly amazing, so good they nearly made me question why I was even selling in the first place. The house sold in under a week, which says it all really. Mark & his team were always quick to respond, happy to answer any questions, and nothing ever felt like too much trouble. They really do go above and beyond.

Tom · 9 April 2026