Trusted Agent profile · Workington
Verified
★★★★★
356 reviews across 3 platforms
33 Banklands, Workington, CA14 3EU
Mark Buchanan Property Group's office in Workington, at 33 Banklands, is rated 5.0 out of 5 across 356 reviews on three platforms, including 172 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We couldn't be happier with our choice of estate agent - Mark Buchanan Property Group. Selling a home can be a stressful process, but Mark and his brilliant ...Read all 54 from sellers
The purchase of this property has been quite a long process but let me state this was in no way down to Mark and his team.. Mark and in particular Julie and ...Read all 16 from buyers
About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.
The Trusted Agent 2026 results for Mark Buchanan Property Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Workington office, from every platform, shown as written. First names only.
5/5
FacebookMeeting with a good account manager was the best thing that ever happened to me. I lost a lot to fake account managers and brokers and it was hard to trust again but when I met Mrs. Kirkland Tina I recovered everything I had lost in a week, I was just grateful and speechless. I would love to recommend her to you viaEmail:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982facebook:Kirkland Tina
5/5
GoogleJust bought our new house with mark and Julie. They were absolutely amazing with us made everything so much easier! Would 100% recommend! Best round here! Thanks guys 😄😄 …
Aw thank you Charlotte. You and Jack were brilliant to work with and it was great to be able to play a part in helping you move 😊😊
5/5
FacebookThanks Mark for all the help from start to finish with the house move. very helpful throughout, would recommend him to anyone thinking of a future move.
5/5
Googlea recommended estate agent well known for his excellent service
Thanks Lorraine. I really appreciate it 😊 …
5/5
Facebookhighly recommend Mark and Julie, very friendly professional couple that sold our family home
5/5
FacebookCouldn’t thank mark enough for everything he has done for us during the process of us buying a first house. So professional throughout and anything queries were dealt with quickly and to a very high standard. Would recommend mark to anybody
Thank you Heather. I’m pleased I was able to help you and Reece purchase your first home. I hope you get settled in ok 🙂
5/5
GoogleFirst class service nothing was any problem always there when needed
5/5
FacebookAfter years of trying to sell our house mark has sold it and we are moved to our new home in just 12 weeks from the day he listed our previous house for sale, mark and his family were fantastic, the photos were spot on, and we bought our new home through mark also, he was always on hand with any queries. Highly recommend! Thanks mark and family
5/5
GoogleExcellent help and advice and so easy to contact
5/5
FacebookAbsolutely fantastic sold our house within 14hrs of going on the market. He kept us up to date throughout the process and was always available when we needed any questions answered. would highly recommend using him
Thanks Martin. I really appreciate that and was delighted to be able to help you and Maureen to sell your property. How you’ve got settled in.
5/5
GoogleJust bought our new house with mark and Julie. They were absolutely amazing with us made everything so much easier! Would 100% recommend! Best round here! Thanks guys 😁. …
5/5
GoogleFantastic service, photos and videos were top class and my house sold very quickly. Highly recommended
Thanks you for letting us play a part in helping you move. We really appreciate it. I hope you get settled into your new home, once it's built.
5/5
View AgentsGreat service
Fantastic from start to finish
5/5
GoogleSarah's knowledge and expertise make her the go to in the local lettings sector. Highly recommend you give her a call.
Thank you for taking the time to leave a review your words are much appreciated.
5/5
GoogleCouldn’t recommend mark enough. Been helpful from start to finished used him on a couple of occasions now and wouldn’t go else where.
Thanks Sam. Really pleased that I could help. It wasn’t the easiest of sales but we got a good result in the end
5/5
GoogleExceptional service from start to finish, around the clock guidance and help on all matters. Will be sure to be in contact for the purchase of our next property.
Thanks Charlie. I'm really pleased that I could help sell your property. I look forward to helping with your next property.
5/5
GoogleCouldn’t recommend mark enough. Been helpful from start to finished used him on a couple of occasions now and wouldn’t go else where👌👍 …
5/5
FacebookReally friendly, personal and professional service. Always on hand to help out and regularly communicated the progression of the sale.
Thanks Calum. Really pleased that I could help :)
5/5
GoogleExtremely helpful and knowledgeable. Would recommend to anyone.
Thank you so much for leaving such a great review.
5/5
GoogleCan’t thank mark enough for the great work he did!! Would recommend him to anyone
Thank you Heather. That means a lot and I'm pleased that I was able to help find your first home.
5/5
GoogleExcellent service from start to finish,nothing was to much hassle.Would definitely reccomend.
Thanks Jess. It was great to help you sell your first property and receive an offer within hours of the property being listed.
5/5
GoogleExcellent, efficient and friendly - highly recommend.
Thank you Joanne
5/5
GoogleExcellent service from start to finish,nothing was to much hassle.Would definitely reccomend.
Thanks Jess. It was great to help you sell your first property and receive an offer within hours of the property being listed.
5/5
GoogleExcellent service from start to finish,nothing was to much hassle.Would definitely reccomend.
Thanks Jess. It was great to help you sell your first property and receive an offer within hours of the property being listed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
54 reviews from sellers, rated 4.9 out of 5 on average. For example, Beth wrote: "We couldn't be happier with our choice of estate agent - Mark Buchanan Property Group. Selling a home can be a stressful process, but Mark and his brilliant ..."
16 reviews from buyers, rated 5.0 out of 5 on average. For example, Ken wrote: "The purchase of this property has been quite a long process but let me state this was in no way down to Mark and his team.. Mark and in particular Julie and ..."
Yes. In The Trusted Agent 2026 awards: Mark Buchanan Property Group, Workington won Trusted Agent.
