Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirst class dealings with this Solicitor.
This was my first time buying a buy to let flat so I was a little bit nervous and worried on all the extra things you have to go through in this process. Everyone at ELP were really nice and helpful throughout the whole process. Especially Laura who I dealt with the most. If I need further help with buying another property or need a solicitor for anything else I will definitely use them as my first choice. Thank you again!
Carol · 13 February 2026
Agent replied · 23 October 2025
Thank you for your lovely review, we really appreciate it and hope we can be of assistance to you again in the future.
★★★★★ 5/5
TrustpilotExcellent
We sold our property and bought our new property and Laura and Lisbeth-Ann were fantastic throughout the entire process. We were kept informed throughout the entire process and everything was handled efficiently and with great attention to detail and responding to my many questions. Thank you both
Fred · 28 July 2026
Agent replied · 24 September 2026
We are delighted to hear this and thank you very much for your kind words. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotELP - 5 Stars!
ELP were as helpful and supportive as ever when having to deal with my grandparents estate and sale of their home. Always my go to company for all house sales, purchases and Wills/POA’s. They are second to none in my opinion! Special shout out to Laura and Lisbeth Ann!
S · 26 June 2026
Agent replied · 24 September 2026
We are delighted to hear this and we hope to be able to assist you again! Thank you!
★★★★★ 5/5
TrustpilotExcellent Service
I bought my first home through ELP six years ago, so when it came time to sell, choosing them as my estate agent was an easy decision. Tracy, Angela, and Sarah were fantastic throughout the sale, and on the conveyancing side Suzanne and Kamila handled both my sale and purchase with real professionalism. The whole team were quick to respond, incredibly knowledgeable, and made a stressful process feel simple. I’d happily recommend ELP to anyone.
Cameron · 30 September 2025
Agent replied · 23 October 2025
Thank you Cameron for your lovely review, our estate agency and residential teams are thrilled to hear this, and we wish you all the very best of happiness in your new home!
★★★★★ 5/5
TrustpilotI’ve used this firm several times and…
I’ve used this firm several times and have always been very impressed. On this occasion- conveyancing during the sale of a property- Lisbeth Ann and Laura were excellent. I would definitely recommend ELP Arbuthnott McClanachan.
Anne · 15 August 2026
Agent replied · 24 September 2026
Thank you so much for your kind review and recommendation, we hope to be of further assistance to you again in the future.
★★★★★ 5/5
TrustpilotTook all the stress out of property sale
I recently sold a flat in Edinburgh and used ELPAM for the legal work. They were so easy to deal with, Laura kept me well informed of progress, the whole transaction went very smoothly and extremely quickly. I am very impressed with the company, their service and communication. I would definitely recommend them
Elizabeth · 24 March 2026
Agent replied · 27 May 2026
Thank you Elizabeth, we are delighted to hear this and all the very best!
★★★★★ 5/5
TrustpilotExcellent
Excellent. This is the second time I have worked with Lisbeth-Ann and Laura for a house purchase. Both times communication has been effective and personable. I was kept up to date at all times and they went above and beyond in order to achieve the required result. Thank you!
Ruth · 12 March 2026
Agent replied · 23 October 2024
Thank you Ruth, we are delighted to have been able to assist you and wish you all the happiness in your new home. Lisbeth-Ann and Laura.
★★★★★ 5/5
TrustpilotWonderful staff
From start to finish, we had a wonderfully positive experience with ELP. There are so many helpful, friendly and efficient staff that it is impossible to single any one out. From initial contact to the finalising of our house sale they were superb, keeping us informed regularly and calming us when things were getting hectic at close of sale. We would have no hesitation in using them again or in recommending them to others. Thank you, thank you, thank you ELP.
S · 28 June 2026
Agent replied · 24 September 2026
Thank you so much for your lovely review of our staff, we are delighted to hear this, and hope to be able to assist you again in the future!
★★★★★ 5/5
TrustpilotHappy, returning client
This is the second time I have used ELP Arbuthnott McClanachan for a house sale and it was another great experience. The team is responsive, helps explain complex things with ease and moves quickly. A pleasure to work with them, and many special thanks to Kamila and Suzanne!
A.F.M · 16 December 2025
Agent replied · 22 December 2025
Thank you for your lovely review, we are delighted to hear this and wish you all the very best.
★★★★★ 5/5
TrustpilotWe enlisted ELP to help us sell and buy…
We enlisted ELP to help us sell and buy property for my disabled sister. No mean feat as we are based in Canada and she is in Edinburgh. Navigating virtually with the team whilst managing on-the-ground assistance was going to be tricky. No less the time difference!(We are 8hrs behind the UK)We need not have had any worries. Both the estate agency team of Angela and Tracy went above and beyond. Tracy personally visited my sister and got the ball rolling. Angela then picked up the baton playing a superb game of volleyball resulting in a super quick sale at more than we expected to get. Angela is so warm and always accommodating. We definitely felt she was giving us platinum service throughout. Then onto the purchase and the conveyancing. Jeremy was absolutely fantastic. So communicative, warm and spoke in laments terms. Always answered our questions promptly and succinctly. Jeremy also went above and beyond by personally visiting my sister in his own evening to have her sign the disposition. Really understanding her physical and mental limitations. Wow! What a team! There literally could not have been a better company to have chosen. We are incredibly grateful for their expertise and professionalism. I would never use any other solicitor and estate agents. These guys are a real gem of a find. Highly, highly recommend!
Sharon · 25 November 2024
Agent replied · 24 December 2024
Thank you for your extremely kind words Sharon, we are delighted to hear this, and hope your sister is settling in and enjoying her new home.
★★★★★ 5/5
TrustpilotIncredible from start to finish!
You couldn't hope for a better experience when buying/selling properties as you get with ELP.Tracy, Roxanne and Angela have all been fabulous with two sales of ours in 6 months(getting one on the market in less than a week when under a time restraint) and kept us up to date with all of our viewings and feedback, as well as respecting our life commitments at the same time. I really feel like I was dealing with friends by the end of our marketing process on the second property.On the conveyancing side of our two sales and latterly our purchase, Laura has been pivotal. Often checking in to update us on how we're progressing, as well as responding to our email queries by the end of business days, we've felt well supported and covered throughout our property journey and never been in the dark.Over the last 6 months I've built up a lovely relationship with the team we have worked with and they prove why I was right in returning after the purchase of my first solo flat back in 2021. Quite honestly, a fantastic group and if we're ever in the market again I wouldn't dare go anywhere else.
Customer · 21 November 2024
Agent replied · 24 December 2024
We are absolutely thrilled to receive such a wonderful review! It was a pleasure to work with you, and thank you very much, from the bottom of our hearts for your kind words, Tracy, Roxanne, Angela and Laura :)
★★★★★ 5/5
TrustpilotUsed to buy and sell a property
We used ELP to both buy and sell a property. Suzanne and Kamila provided the legal services, they were professional, very helpful and responded to any questions and problems that arose. For the sale, Tracy, Angela and Roxanne were proactive and very supportive throughout the process. We would have no hesitation in recommending ELP and will definitely use them in the future.
Mark · 29 May 2025
Agent replied · 23 October 2025
Thank you so much Mark for your very kind review. We are absolutely thrilled to hear this, and it was a pleasure handling your sale. We wish you all the very best. Tracy, Angela, Roxanne, Suzanne and Kamila
★★★★★ 5/5
TrustpilotWe were looking for legal advice on an…
We were looking for legal advice on an employment issue and after a recommendation we got in touch with ELPAM Solicitors.We were very impressed with their initial engagement, eg timely responses, transparency, and, what felt to me, a genuine desire to help.After talking to other firms earlier it felt these guys are on a whole different level. We didn't progress further with the advice due to changed circumstances on our side, but I wanted to take time and leave this review. Thanks Duncan, and thanks ELPAM!
Vladimir · 21 May 2024
Agent replied · 23 October 2024
Thank you very much for your kind review, we are very pleased to have been able to assist you.
★★★★★ 5/5
TrustpilotThe firm was incredibly helpful when…
The firm was incredibly helpful when required they would send me out paper work so I didn’t have to print anything off myself. Customer service was really good, when I needed help or anything explained they explain it to you so it’s easy to understand. Would highly recommend this team.
Michael · 21 August 2026
Agent replied · 24 September 2026
Thank you so much for your kind review, we are delighted to hear this and hope to be of assistance to you again in the future.
★★★★★ 5/5
TrustpilotA Legal Firm You Can Trust.
Over the years, I have used ELP Arbuthnott McClanachan for a variety of legal work, as have my friends and family, based on my recommendation.I have always found them to be very helpful and efficient. They explain clearly the various stages of the transaction and likewise set out their business terms and conditions in advance so that there are no surprises. They keep you up-to-date and well-informed re how matters are proceeding. They are a legal firm that you can put your trust in.Thank you Lisbeth-Ann and Laura for your patience and advice over the sale of Yewlands Crescent, especially during the last 2 months - much appreciated.
Patricia · 14 May 2024
Agent replied · 23 October 2024
Thank you very much for your kind review Patricia, we are so pleased that is has all worked out! We wish you all the very best moving forward. Lisbeth-Ann and Laura.
★★★★★ 5/5
TrustpilotAs straightforward as possible
All house purchases are complicated but ELPAM made it as simple and straightforward as can be possible. Bills were reasonable and in good time. Extra advice where pertinent was offered. I shall use them again when required.
James · 20 November 2025
Agent replied · 22 December 2025
Thank you for your kind review, we are delighted to hear this, and look forward to being able to assist you again in the future.
★★★★★ 5/5
TrustpilotGreat experience as a first-time buyer
Great experience as a first-time buyer. Laura and Lisbeth-Ann were extremely helpful, explaining everything clearly and keeping me informed throughout. Professional, friendly and efficient. I would highly recommend Arbuthnott McClanachan.
Andy · 21 January 2026
Agent replied · 27 May 2026
Thank you for your kind review, Andy. We were delighted to assist you and wish you all the best in your new home! Laura and Lisbeth-Ann
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. We used this firm for our mortgage discharge and Laura handled everything for us. She was very professional, efficient, and a pleasure to deal with. Communication was clear throughout, and the whole process was handled smoothly without any confusion.
James · 16 September 2026
Agent replied · 24 September 2026
Thank you so much for your lovely feedback, we are delighted to hear this, and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotLisbeth Ann Pay and Laura Tripney
Lisbeth Ann Pay and Laura Tripney from ELP Arbuthnott McClanachan did an excellent job in the sale of our Edinburgh apartment, They were very reliable and completed the task thoroughly and efficiently. Their fees were fair and we were happy with their services. We recommend them strongly.
Abdulhakim · 22 August 2026
Agent replied · 24 September 2026
We are delighted to hear this and thank you so much for your kind review, we wish you all the very best.
★★★★★ 5/5
TrustpilotHelpful and enthusiastic
We found the estate agency and conveyancing teams at ELP both helpful and enthusiastic in our sale, so thanks Tracy, Laura and Lisbeth-Ann!
Robert · 14 February 2026
Agent replied · 27 May 2026
Thank you Robert, the estate agency and legal team are really grateful, and delighted to have been able to assist you.
★★★★★ 5/5
TrustpilotMuch appreciated ..
Excellent company to deal with..I felt very relaxed as the result of the management and explanations provided around situations, and with subjects on which I had no previous understanding or experience.. Special mentions to Lisbeth-Ann and Laura who specifically dealt with my transaction..Very much valued and appreciated...
Ian · 19 July 2026
Agent replied · 24 September 2026
Thank you so much for your kind review, we really appreciate it and hope to be of assistance to you again in the future!
★★★★★ 5/5
TrustpilotI would highly recommend Jeremy Gordon…
I would highly recommend Jeremy Gordon Smith for conveyancing. Jeremy helped us to purchase our new home. He was in constant contact with us. He kept us fully updated and due to his dilegence a stressful situation was made less so. I have had experience with other firms and I can say with confidence none come close to the professional dedication to the client that Jeremy provided us. I will now use this firm for all my legal requirements.
Pamela · 26 September 2023
Agent replied · 23 October 2024
Thank you Pamela for your extremely kind words and we will ensure to let Jeremy know, he will be delighted! We wish you and well and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAbsolutely top class service
Absolutely top class service. Laura and Lisbeth-Ann made the entire process easy. Would certainly recommend and will definitely use this firm again.
Andrew · 18 December 2025
Agent replied · 22 December 2025
Thank you Andrew, we are delighted to hear this and it was a pleasure being able to assist you. All the best, Laura and Lisbeth-Ann
★★★★★ 5/5
TrustpilotEfficient and stress-free conveyancing
I have just used ELPAM for the third time to do some conveyancing for me and I can highly recommend their services. The legal team are extremely helpful - I was always able to speak directly with someone and the email communication was very clear throughout the process too. Despite some minor complications, the fee remained as per the original estimate. I look forward to using ELPAM again in the future
Ian · 28 November 2025
Agent replied · 22 December 2025
Thank you for your kind review, it was a pleasure for us to be able to assist you once again. All the best!
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