The Property Centre Cheltenham reviews

★★★★★ 5/5

Google

We are having a really positive experience with Rechay from The Property Centre. She initially recommended a number of properties that she thought could be a good fit for us and has since helped us with the viewings. Rechay is very professional and knowledgeable. She offers useful suggestions and is always happy to answer any questions we have. We really appreciate Rechay’s approach and the support she provides throughout the process. She is a pleasure to deal with and we would recommend her to anyone looking for a professional and helpful estate agent.

Justyna · 6 October 2026

★★★★★ 5/5

Google

Our house sale was a long-haul process due to a house fire just before exchanging contracts. After the damage had been dealt with and we put the house back on the market, there was no doubt we were going to work with The Property Centre again. Both Barney Jackson and Rechay Richardson were amazing with straightforward and informative communication, regular updates by email or phone call, and generally pleasant to deal with. Rechay's support getting the house to completion the second time 'round was invaluable. Thank you!

Renny · 1 October 2026

★★★★★ 5/5

Google

From my first interaction on the telephone when there was an instant positive response to my query followed by very quick availability for a viewing to the completion in a very short space of time everything was excellent. Oliver was very knowledgeable, very helpful and made the whole process problem free and easy for me to process. I was extremely impressed with the positive manner in which this transaction was carried out and cannot speak highly enough of the help and advice received during the transaction.

Patricia · 29 September 2026

★★★★★ 5/5

Google

Thank you so much! Oliver went above and beyond to help us with this house purchase. He was super knowledgeable, really helpful and gave loads of advice throughout which really enabled things to keep moving. We faced lots of challenges with the chain due to my house sale, Oliver didn’t need to help but thankfully took it upon himself to so that we could keep things moving. I don’t believe we’d have got the purchase/sale done as quickly as we did without Oliver’s expertise. I wouldn’t hesitate to use The Property Centre again in future, the whole team were excellent! Thanks so much!

Louise · 25 September 2026

★★★★★ 5/5

Google

My experience with The Property Centre in Cheltenham was professional, informative, and reassuring throughout the whole process of buying my home. As an older single woman, I really appreciated having someone who could provide clear guidance while also understanding and empathising with my situation. Rechay was calm, reassuring, and supportive, particularly during the times when the process became stressful and frustrating. She was always very helpful and kept me informed every step of the way. Whenever there were hiccups in the process, she explained what was happening clearly and liaised with my conveyancer to help resolve any issues and keep everything moving forward. Rechay was always approachable and available when I needed her, which gave me great confidence and reassurance throughout my home-buying journey. I am very grateful for her support and would highly recommend her and The Property Centre in Cheltenham.

Ann · 23 September 2026

★★★★★ 5/5

Google

We had such a positive experience viewing a property in Cheltenham with Claudette. She was absolutely lovely from start to finish, so friendly, welcoming and genuinely helpful. She made us feel completely at ease throughout the viewing, gave us plenty of time to look around properly and was really knowledgeable when answering all of our questions. Claudette was incredibly personable and made the whole experience feel relaxed and enjoyable, with absolutely no pressure at all. She’s a real credit to the company and by far one of the nicest estate agents we’ve dealt with. Thank you so much, Claudette! 😊

Bethany · 30 August 2026

★★★★★ 5/5

Google

We recently sold our property through The Property Centre and would recommend them without hesitation. Kim initially met with us and marketed our property within days. Our point of contact from then on was Claudette, Sales Negotiator who was wonderful. She supplied us with regular updates and answered emails from us promptly. Thank you Oliver and your team for enabling a prompt and stress free sale of our property!

Jane · 30 September 2026

★★★★★ 5/5

Google

I have just viewed a flat in Cheltenham. I was shown round by Rechay Richardson. .it was an easy going viewing. Rechay was very understanding of my situation and very easy to talk to. She informed of everything I wanted to know and questions I asked were answered. A lovely lady I really enjoyed meeting her.

Katie · 23 July 2026

★★★★★ 5/5

Google

I could not recommend the company more highly at all. They have provided a first rate service from start to finish. It was for a variety of reasons a long process, but the team have been exemplary for the entirety. They have communicated throughout both with myself and the purchasers, and gone above and beyond to have the sale go through as swiftly as possible. If I was to buy/sell a property again I would not hesitate to use them again. Special mention to Branch Manager Jamie Dyer who has acted not only as estate agent and sale progressor through the stages of the sale, but also as a confidante and middle man too. Without his support and huge efforts to keep the sake on track I don’t think we’d ever have gotten this far.

Sian · 14 January 2026

★★★★★ 5/5

Trustpilot

A special shoutout to Heather Mason

A special shoutout to Heather Mason, who was absolutely exceptional. During a contentious transaction she was professional, courteous and always willing to chase where needed. The team at the St John’s branch who helped with marketing the property and the viewings (including James, Georgie and Dan) were all incredibly professional and friendly and helped me achieve the best price for my property. I would have absolutely no hesitancy at all in recommending The Property Centre ⭐️⭐️⭐️⭐️⭐️

George · 2 September 2026

★★★★★ 5/5

Google

I have recently been going through the process of buying my first home after over a year of looking. Though I was initially becoming discouraged, Elliemay made the process much easier and a much more positive experience. Elliemay made the viewing process a nice experience without feeling rushed and also arranged for a second viewing for us in a timely manner with the owner which helped make the decision to buy much easier. Thankyou Elliemay!

Evie · 30 August 2026

★★★★★ 5/5

Google

We are currently in the process of viewing properties and Kim Sugar showed us around one recently. Kim was very polite, knowledgeable and honest and made the experience less stressful and more personable. We would definitely recommend her services.

Amy · 23 September 2026

★★★★★ 5/5

Google

The Property Centre in Cheltenham were brilliant in selling my property. From the outset, they understood the value of my house, and dealt efficiently with viewings and offers. I have no hesitation in recommending them: they understand property and they work hard!

P · 20 August 2026

★★★★★ 5/5

Google

We recently sold our property through the Property Centre in Stroud, and the experience was outstanding from start to finish. The team provided a professional and efficient service, keeping us informed throughout the process and making everything feel seamless. A special mention goes to Jamie Dyer, our key contact, who was incredibly attentive and offered a truly personalised approach throughout the entire process. Jamie’s communication throughout was great, and he went above and beyond to ensure we felt supported every step of the way. His dedication made a real difference and gave us confidence in the sale. We would highly recommend both Jamie and his team at the Property Centre for anyone looking for a reliable and personable estate agent within the Stroud area!

David · 14 October 2025

★★★★★ 5/5

Google

We have had a fantastic experience with The Property Centre, especially Kim, who has been extremely helpful, professional and supportive throughout the whole process. Communication has always been excellent and we have felt very well looked …

Levina · 10 September 2026

★★★★★ 5/5

Google

Rachey, Barney and the team at Property Centre were amazing! The very first house Rachey showed us was the one, and she made everything so easy. She was patient and knew what we were looking for and yeah Picking up the keys today and we …

Rajk · 10 July 2026

★★★★★ 5/5

Google

We have been so delighted with all the staff at the Stroud office . Thank you to Ella & Josh with viewings. But a very special thank you to Elle Winchester. She has been helping my disabled sister to find a suitable over 55s flat & to sell her own flat. Nothing has been too much trouble ; Elle has excellent customer communication skills & has at all times worked very hard to minimise the stress to my sister & keeping us both in the loop too. Nothing has been too much trouble & Elle has managed our expectations with kindness. Thank you so much. If your organisation has inspiring employee awards we would like to nominate Elle Winchester. Karen & Sue Almond

Sue · 14 September 2025

★★★★★ 5/5

Google

We had used Property Centre for a sale previously and had been very pleased on that occasion. Theirs was the second cheapest quote we obtained, but our previous good experience made it an easy decision to choose them again. We were delighted once again with the service provided.

Peter · 11 June 2026

★★★★★ 1/5

Trustpilot

Do not use

Used property centre for 2 purchases and as a managing agent since 2019 (7 years) so I have experience with this company. I have no idea what changed but they decided to operate like cowboy builders a tiny issue with the property and they sent out what I can only imagine is the most expensive drawer repairer in the world - on complaint they decided their customer service would be to tell me to f off it is what it is. Thus proving they do not manage anything. If you are thinking of renting through them remember this affects you also as they rip off the landlords it works it way into you rent. Horrible experience after all this time is very disappointing. Edit: their response is a complete lie they do not help their landlords they still haven't tried to do anything about this their customer service is poor

Michael · 23 September 2026

★★★★★ 5/5

Google

Our liason was Rechay Richardson who took over the process just after the offer and got up to speed fast. She was always available and knowledgeable, and handled some difficult issues really well when there were confusions about the type of insulation the house had. I would also mention the the house was sold twice, but the first sale was aborted due to a house fire. The Property Centre were excellent throughout and when the damage was repaired they immediately took the reigns and got it sold fast for a higher price. I couldn't be happier and am grateful for the work that Rechay did to get it over the line.

Justin · 23 September 2026

★★★★★ 5/5

Google

Ryder Dutton Heywood has been great from start to finish. I just wanted to mention Elle Briggs who has been great keeping us informed and updated all times during the house purchase. Thank you Elle and Ryder Dutton team!

Andreea · 6 August 2026

★★★★★ 5/5

Google

Claire was so kind and welcoming. She instantly made me feel at ease. It was lovely meeting her and having her show me around the home. Thank you Claire!!

Katie · 5 October 2026

★★★★★ 5/5

Google

Excellent service! Rechay Richardson was extremely friendly and professional. She could answer all our questions and is going to follow up on ones she was uncertain of the exact facts. She wasn't at all pushy giving up plenty of time to view and direct us around whilst pointing out services and features.

Lorna · 23 April 2026

★★★★★ 5/5

Google

Appointment with Rachay, September 5 2.15pm I am writing to convey my sincere appreciation for the exceptional service provided by Rechay during my recent property viewing. Today, Rachay expertly facilitated a tour of a home I had expressed interest in. While the property itself was undeniably beautiful and impeccably presented, it ultimately did not align with all of my specific criteria for a purchase at this particular time. Despite this, Rachays professionalism and dedication were truly exemplary. She patiently and thoroughly addressed every question I had, offering comprehensive insights into both the property and the surrounding area. Her extensive knowledge and willingness to go the extra mile to ensure I was well-informed were incredibly valuable and greatly appreciated. I was particularly impressed by her unwavering commitment to client satisfaction, making the entire experience smooth and informative. Her expertise significantly enhanced my understanding, and I am genuinely grateful for her outstanding guidance and support. Thank you S & T

SL · 9 September 2026