Trusted Agent profile Β· Cheltenham

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The Property Centre Cheltenham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

914 reviews across 2 platforms

28, Bath Street, Cheltenham, GL50 1YA

The Property Centre's office in Cheltenham, at 28, is rated 4.8 out of 5 across 914 reviews on two platforms, including 829 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property Centre won in 2026.

Google logo

5.0 / 5

829

Reviews on Google

This office

Trustpilot logo

85

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

Ryder Dutton Heywood has been great from start to finish. I just wanted to mention Elle Briggs who has been great keeping us informed and updated all times during the house purchase. Thank you Elle and Ryder Dutton team!

Andreea Β· 6 August 2026

Agent replied Β· 6 September 2026

Thank you for choosing us and sharing your experience, Andreea. It is really appreciated and we wish you the very best going forward!

5/5

Google

Claire was so kind and welcoming. She instantly made me feel at ease. It was lovely meeting her and having her show me around the home. Thank you Claire!!

Katie Β· 5 October 2026

Agent replied Β· 5 October 2026

Thanks for your review and kind comments about Clare's service, Katie. We're happy to be helping you with your property search :)

5/5

Google

Brilliant understanding of the property to view, able to answer all the questions we had, and if there was no answer, they contacted me as soon as they had the information. Roisin was friendly and very helpful.

Richard Β· 11 August 2026

Agent replied Β· 20 July 2026

Thank you for taking the time to leave a kind review, Richard. We're so happy to hear that Roisin could help make your viewing so informative.

5/5

Google

Excellent service! Rechay Richardson was extremely friendly and professional. She could answer all our questions and is going to follow up on ones she was uncertain of the exact facts. She wasn't at all pushy giving up plenty of time to view and direct us around whilst pointing out services and features.

Lorna Β· 23 April 2026

Agent replied Β· 7 May 2026

Thanks for leaving a great review Lorna, we appreciate you taking the time to leave such kind words about your experience with Rechay :)

5/5

Google

Appointment with Rachay, September 5 2.15pm I am writing to convey my sincere appreciation for the exceptional service provided by Rechay during my recent property viewing. Today, Rachay expertly facilitated a tour of a home I had expressed interest in. While the property itself was undeniably beautiful and impeccably presented, it ultimately did not align with all of my specific criteria for a purchase at this particular time. Despite this, Rachays professionalism and dedication were truly exemplary. She patiently and thoroughly addressed every question I had, offering comprehensive insights into both the property and the surrounding area. Her extensive knowledge and willingness to go the extra mile to ensure I was well-informed were incredibly valuable and greatly appreciated. I was particularly impressed by her unwavering commitment to client satisfaction, making the entire experience smooth and informative. Her expertise significantly enhanced my understanding, and I am genuinely grateful for her outstanding guidance and support. Thank you S & T

SL Β· 9 September 2026

Agent replied Β· 8 September 2026

Thank you so much for the incredible review. We're delighted to hear Rachay made your viewing so smooth and informative. Even though this particular property wasn't quite the right fit, we appreciate you taking the time to write such a lovely review of your experience.

5/5

Google

Just want to thank Elle Briggs, she was very helpful from start to finish. She kept me updated every step of the way. Would defo recommend this company for the sale of a property Thanks again.

Alix Β· 6 August 2026

Agent replied Β· 6 September 2026

Thanks Alix, it really is appreciated that you have shared your experience of being kept in the loop throughout your sale. Your feedback is really pleasing to hear.

5/5

Google

I would like to thank Kim and her team for the outstanding service I received, from start to finish when selling my property. Everything was explained fully every step of the way. Amazing, well done to you all.

Sue Β· 13 July 2026

Agent replied Β· 14 July 2026

We're glad you've been so pleased with Kim's service, Sue. Thanks for taking the time to leave us a review, we appreciate it.

5/5

Google

Kim and the team at The Property Centre have been brilliant from the start. Great communication, prompt responses, always there to answer our questions.

Fran Β· 8 October 2026

Agent replied Β· 10 October 2026

Thanks for the great review, Fran.

5/5

Google

From the first call with Jamie Dyer, through to the completion date, we were so happy with the service we received from The Property Centre, Karen, Allison and the whole team. We dealt with so many agents in and around Stroud over the last 18 months and had varied experiences, some good, some ok and some terrible. Jamie and his team were so professional and friendly, always available and responsive. They did all the hard work, and worked with such amazing speed and diligence, from the first phone call to collecting the keys to our new home took 8 weeks! We are so happy and would highly recommend them 😊

Melanie Β· 14 June 2025

Agent replied Β· 14 May 2026

Thanks for reviewing us, Melanie. We strive to make the buying process as enjoyable and stress-free as possible and appreciate you recommending our service :) Wishing you lots of happiness in your new home.

5/5

Google

Rechay Richardson was very helpful in every way with her knowledge of the property and explaining various details as she showed us around.And also on the second visit allowing us to get a feel for ourselves privately but very willing to answer any further questions or concerns we had.

Derek Β· 26 March 2026

Agent replied Β· 16 April 2026

Thank you for taking the time to leave such a thoughtful review Derek, it's so great to hear Rechay was able to make your feel informed through your viewings :)

5/5

Google

Oliver and Claudette at the Property Centre did an amazing job selling my property. It makes such a difference when you truly believe people are looking out for your best interests, and Oliver & Claudette were always willing to go the extra mile to get things done for me. Would recommend in a heartbeat.

Luke Β· 11 February 2026

Agent replied Β· 11 May 2026

Thank you for leaving such a great review Luke, we're so glad that Oliver and Claudette did such an amazing job selling your property and that you felt they went the extra mile while doing so :)

5/5

Google

Elle was so kind and helpful, from the first viewing of the property she made me feel relaxed and confident as a first time buyer. Throughout this whole process, Elle has been with me every step of the way. I couldn’t have done it without her!

Jamie-lee Β· 14 April 2026

Agent replied Β· 14 May 2026

Thanks for taking the time to leave such a lovely review of you experience with Elle, Jamie-Lee :)

5/5

Google

Property centre were great in supporting us with our hone purchase. I’d like to especially thank Barney for always being extra attentive and caring

Alina Β· 10 September 2026

Agent replied Β· 16 September 2026

Thanks for leaving the lovely review about your experience with Barney and the team. We wish you the best in your new home, Alina.

5/5

Google

From the Start of the Process through to Completion The Property Centre have worked tirelessly, a well-rehearsed team. Their communication was 5*. We found them fair and honest, and they went the extra mile to us through a very stressful sale. Jamie Dyer Senior Branch Manager was our Sales and Marketing contact, he was very professional but with a very friendly and warm manner. He certainly knows his markets and always called us with updates. Once an offer has been accepted you then have a dedicated after sales progressor ours was Allison Breddy. The chain proved to be quite challenging, but Allison worked relentlessly. Her persistence paid off, I am convinced without Allison we would still be waiting to exchange, our developer and buyer could not praise Allison enough. Thank You

Ruth Β· 14 May 2025

Agent replied Β· 14 May 2026

Thank you for your fantastic review Ruth! We're so pleased to hear that Jamie, Allison, and the team provided such dedicated support throughout your sale. Your kind words mean a lot, and we truly appreciate your trust in us :)

5/5

Google

We had a really positive experience viewing the property with Clare. She was very friendly, professional and welcoming, and took the time to show us around the bungalow and answer all our questions. She was knowledgeable about the property and made the whole viewing feel relaxed and comfortable. Thank you, Clare, for your excellent service and for making the viewing such a pleasant experience. We really appreciated your help

Prashanth Β· 23 September 2026

Agent replied Β· 22 September 2026

Thank you so much for this great review, Prashanth. We're so happy Clare made your experience feel so welcoming, informative and comfortable for you.

5/5

Google

I am so impressed by Rechay Richardson. She has shown me around a property on 3 separate occasions. Each time, Rechey has been helpful, kind, professional and well informed. I am progressing with buying the property and without a doubt, Rechay has helped, offering real advise and had time to talk things through. Thank you.

Kit Β· 11 January 2026

Agent replied Β· 11 May 2026

Thank you for leaving such a fantastic review of your time with Rechay, Kit. We wish you the best in your soon to be home! :)

5/5

Google

Myself and my partner Rob are first time buyers and we cannot thank The Property Centre enough, especially Kim. It made a very long and confusing process so simple!

Sophie Β· 27 July 2026

Agent replied Β· 27 July 2026

It's so great to hear you and Rob had a great experience with Kim and the rest of the team, Sophie. Thanks for reviewing us so highly, we wish you lots of happiness in your new home.

5/5

Google

Clare was amazing for our viewing of a house we have just put an offer in on! She was very knowledgeable, kind and made our viewing a pleasant experience☺️ we have had such a great experience with The Property Centre as a whole and we would highly recommend them to anyone☺️

Hope Β· 11 February 2026

Agent replied Β· 11 May 2026

Thank you for taking the time to leave such a great review Hope, we're so glad to hear you had such a great experience with us :)

5/5

Google

Jamie in Stroud branch provided an absolutely first class service - going above and beyond progressing the sale from offer to completion . Without his constant support and targeted feedback throughout - we may well have never achieved the positive outcome we did ! Thanks to Jamie and the team . Would highly recommend this branch .

Lynda Β· 14 December 2025

Agent replied Β· 14 May 2026

Thank you for taking the time to leave such a great review Lynda :)

5/5

Google

After a failed sale a couple of years ago, we were naturally apprehensive, but Oliver was a breath of fresh air. He took our property back to market and secured a quick offer that we were thrilled with. As first-time sellers, we had plenty …

Kelly Β· 16 March 2026

Agent replied Β· 11 May 2026

We're so happy to hear how Oliver and Kim were able to put you at such ease when going on the market with us and thank you for taking the time to leave such a thoughtful review Kelly

5/5

Google

We recently sold our home through The Property Centre, Cheltenham. We have used The Property Centre in the past but these guys from the Cheltenham Office certainly went the extra mile, nothing was too much trouble and each one of the team were very professional with a friendly approach. We would certainly recommend them to anyone wishing to buy or sell property. Well done to all the team.

Averill Β· 11 September 2026

Agent replied Β· 12 August 2026

Thanks for your review, Averill. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the team.

5/5

Google

Kim was super helpful, friendly and profesional. She was always ready to go extra mile. She knew what needs to be done, who to contact, always on top of everything, absolut star! Communication was great. …

Katarzyna Β· 16 May 2026

Agent replied Β· 7 May 2026

We were happy to help, Katarzyna, and we're glad you've been so pleased with Kim's service. She strives to make the selling process as easy as possible and it's always nice when her efforts are appreciated :) Wishing you all the best and thanks for recommending us.

5/5

Google

Rechay Richardson has been absolutely fantastic throughout the entire process. She is professional, friendly, and always quick to respond to any questions. She made everything smooth and stress-free from start to finish, and I really …

Meet Β· 16 May 2026

Agent replied Β· 7 May 2026

Thank you for taking the time to leave such a great review Meet, it's so great to hear Rechay could make everything from start to finish as smooth and stress-free as possible with a supportive attitude :)

5/5

Google

Clare was professional and friendly whilst showing us round the properties and followed up with an email with our unanswered questions - thank you

Kaz Β· 2 August 2026

Agent replied Β· 3 August 2026

It's great to hear Clare was so helpful during your property viewings, Kaz. Thank you for leaving another lovely review :)

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Read The Property Centre's Google reviews

Questions about The Property Centre Cheltenham

Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards: The Property Centre, Cheltenham won Platinum; The Property Centre, Taunton won Gold; The Property Centre, Abbeymead won Gold; The Property Centre, Stroud won Trusted Agent; The Property Centre, Quedgeley won Trusted Agent; The Property Centre, Gloucester won Trusted Agent.

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