Trusted Agent profile Β· Cheltenham

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The Property Centre Cheltenham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

914 reviews across 2 platforms

28, Bath Street, Cheltenham, GL50 1YA

The Property Centre's office in Cheltenham, at 28, is rated 4.8 out of 5 across 914 reviews on two platforms, including 829 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property Centre won in 2026.

Google logo

5.0 / 5

829

Reviews on Google

This office

Trustpilot logo

85

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

From arranging a viewing over submitting an offer to the exchange, the staff at The Property Centre were fantastic. I would highly recommend them as an estate agency. A special thanks to Claudette, who always kept us in the loop and communicated efficiently and super timely on all matters.

Lisa Β· 16 September 2025

Agent replied Β· 11 January 2025

Thanks for your review and recommendation, Lisa, we appreciate it. Claudette, along with the rest of the team, endeavour to make the buying experience an enjoyable one and we're glad you've been pleased with the service you've received. Wishing you a Merry Christmas and lots of happiness in your new home.

5/5

Google

Thank you Rechay Richardson from Property centre Cheltenham for the wonderful support.She was amazing during the whole process to buy our house I would highly recommend Rechay who was always proactive to reply and contact the other party with smiles.The team from property centre has done a wonderful job throughout the process.

Chhaya Β· 14 August 2025

Agent replied Β· 14 May 2026

Thank you for leaving such a positive review of your time with us Chhaya, and for mentioning Rechay specifically. We wish you the best in your new home :)

5/5

Google

I have dealt with Alison Breddy at the The Property Centre in a professional capacity, with a mutual client selling their home. Alison is a credit to the company and went above and beyond to progress our mutual client’s sale. It was a pleasure to work with her and I would highly recommend based on the after-sales service they provide.

Emily Β· 14 May 2025

Agent replied Β· 14 May 2026

Thank you for such a lovely review Emily, Alison is dedicated to getting the best for her clients, as do all of our teams. We wish you the best :)

5/5

Google

The property centre were very helpful during our buying process, communication was quick and a response was available within the day, I've had nothing but polite and positive communication with them throughout the buying process and they've helped to make the communication between us and the seller easy

Billbuscus01169 Β· 30 September 2026

Agent replied Β· 5 October 2026

Thanks for your review, Billy. We strive to make the buying process as easy as possible and we're glad you've been pleased with our service. Hope you're very happy in your new home :)

5/5

Google

Thank you so much to Rechay, Barney, and Kim for your invaluable help in purchasing my first property. I truly couldn’t have done it without your support. …

Melissa Β· 16 March 2026

Agent replied Β· 16 April 2026

That's always nice to hear, Melissa. We're happy to have helped and we're glad you've been pleased with our service. Thanks for taking the time to review us, we wish you lots of happiness in your new home.

5/5

Google

Great experience with the Stroud team! Special mention to Emily, from taking photos, conducting viewings and seeing it through to the very end, she's been a super star!

Emily Β· 14 March 2026

Agent replied Β· 14 May 2026

Thanks for taking the time to review us Emily, we wish you the very best in your new home

5/5

Google

From day one Oliver and the team were different, totally on another level from other agents we met. The communication was clear, constant and a refreshing surprise. This made the viewings a dream, especially as they worked around our …

Peter Β· 27 November 2025

Agent replied Β· 14 May 2026

Thank you for taking the time to leave such a positive review Peter. It's so great to hear how Oliver, Rechay and the rest of the team were able to help sell your home so quickly and make you feel so looked after from start to completion :)

5/5

Google

Rechay Richardson is an exceptional property agent (Sales & Lettings Negotiator)! 😊 We viewed a property with her today. She's punctual, super professional, and provides thorough info and advice about the property. Her knowledge and …

Yuki Β· 30 December 2025

Agent replied Β· 11 May 2026

Thank you for taking the time to leave such a great review of your time with Rechay, Yuki :)

5/5

Google

The agency have been very organised throughout and have supported me in my property purchase. Everyone that I spoke to was helpful, knowledgeable and polite. Particular thanks to Barney who kept in regular contact with me and my solicitors to make it a smooth process. Thank you!

Lucy Β· 16 September 2025

Agent replied Β· 16 September 2026

We're glad you've been pleased with our service, Lucy. Barney and the team try to make the process as stress-free as possible and it's always nice when their efforts are appreciated. Thanks for taking the time to write us a review, we hope you're very happy in your new home.

5/5

Trustpilot

Lovely Oscar

Oscar was not only professional but really honest and patient. Had a few bad experiences with estate agents and he gave me faith again. Let’s hope he can get our offer across the line. Thanks Oscar, you were brilliant.

Lisa Β· 20 November 2025

Agent replied Β· 24 December 2025

Thank you for leaving such a lovely review Lisa :)

5/5

Google

Apologies for submitting the review late. Claudette Salisbury Sales & Lettings Negotiator from Property Central Cheltenham was a thorough professional, she assisted us to view the property without any rush. I visited the property with my family and it was an outstanding experience.

Ben Β· 9 October 2025

Agent replied Β· 23 October 2025

Thank you for such a great review Ben, we're so glad to hear you had such an outstanding experience with us :)

5/5

Google

We had a great experience with the Property Centre. They knew the area well and were therefore able to offer clear guidance and expertise and they worked hard to offer a proactive and supportive service. The process felt transparent and clearer than with some other estate agents we've used. Barney was great to work with, knowledgeable and communicative. He worked hard to progress things as quickly and smoothly as possible.

Gemma Β· 3 November 2024

Agent replied Β· 10 November 2024

Thanks for taking the time to write a review of Barney's service. He strives to make the selling process as easy as possible and it's always nice when his efforts are appreciated :) Wishing you lots of happiness in your new home.

5/5

Google

Me and husband has viewed couples of properties with Rechay Richardson today ,she explained everything even the possible extension plan .It was really informative and convincing.Thank you Rechay

Anu Β· 11 February 2026

Agent replied Β· 11 May 2026

Thank you for leaving such a great review of your time with Rechay, Anu :)

5/5

Google

I have been looking for a property for a while and have dealt with many different estate agents and sales advisors. Rechay is one of the best I have dealt with, she is efficient, professional and friendly. I have viewed two properties with …

Elena Β· 16 September 2025

Agent replied Β· 16 September 2026

Thank you so much for your review, Elena. We're thrilled that Rechay's dedication to exceptional customer service stood out during your experience. We look forward to helping find the right property for you :)

5/5

Google

Recently sold my house in Cheltenham via the property centre. They were fantastic! Ethan was very knowledgeable about recent sales in the area and Simon kept me informed of progress throughout. I would definitely recommend to other prospective sellers who want a professional service.

Maria Β· 16 September 2025

Agent replied Β· 16 September 2026

Thank you for your lovely review Maria :)

5/5

Google

As first-time buyers, we were feeling quite stressed and anxious about making the right choice. Speaking with Rechay was incredibly helpful, she clarified many aspects of the process and explained everything thoroughly. She also shared her own experiences and offered valuable advice. Thank you, Rechay!

Subhashana Β· 16 September 2025

Agent replied Β· 16 September 2026

Your feelings are common amongst first time buyers, so we're so happy to hear Rechay was able to help ease them and helped you feel more informed. Thank you for your review Subhashana :)

5/5

Google

Great service throughout the process from property centre. Barney was very helpful explaining processes to us and keeping us up to date regularly with progress and steps we need to take. Really helpful as first time buyers

Ollie Β· 22 November 2025

Agent replied Β· 23 November 2025

Thank you for such a great review Ollie, great to hear Barney was so helpful in your purchase :)

5/5

Google

We have recently been dealing with the property centre again and have had the best experience. In particular Holly and Hannah (and Alicia!) have been so patient, understanding and helpful. We are so grateful and look forward to continuing to work with them!

Hannah Β· 14 September 2025

Agent replied Β· 14 May 2026

Thanks for your kind comments about Kieran, Hannah. We're happy to be helping you with your moving journey and glad you've been pleased with his service.

5/5

Google

We recently purchased a property through the property centre and would recommend them to anyone looking to buy/sell. Kim and Oliver were absolutely fantastic in keeping us informed throughout the whole process. We will definitely be selling any future property with them!

Eliza Β· 22 September 2025

Agent replied Β· 25 October 2024

That's always good to hear, Eliza :) Thanks for taking the time to leave us a review, we're glad you've been pleased with our service and wish you lots of happiness in your new home.

5/5

Google

The staff at the Property Centre are brilliant, and an extra big shout out to Elle, with whom I had several viewings. She was really helpful, considerate and not at all pushy. Many thanks πŸ™ …

Jack Β· 14 November 2025

Agent replied Β· 14 May 2026

Thank you for such a great review Jack :)

5/5

Trustpilot

Amazing, helpful and reliable staff

The Property Centre staff Taunton Somerset letting are amazing, helpful and realiable especially Beau one of their staff. Beau is competent in his work, hardworking staff, genuinely dedicated staff to his work, knows what he’s doing, no partial, follows company’s protocols. I will recommend Property Centre letting to friends and families because of Beau. The references was great, always available to listen and hear customers out, always willing to help when necessary. Phone conversations was superb, willing to assist. Twinkle of an eye, every check and documentation got done and I had the house (letting). Beau is very good, speaks softly to customers, very respectful and calm at his work no rushing, every of his work is perfect and lovely πŸ₯° Beau is a good staff, I will like to give him 5 stars🌟 because with him in this position in the company, the company will progress and move forward. Shout out to Property Centre Taunton Somerset. Great πŸ‘

Ruth Β· 14 July 2025

5/5

Google

Really positive viewing experience with Rechay from the Property Centre! Rechay was at the viewing before we were, had all the information to our queries and offered really helpful advice on the area as we are new. Smooth and enjoyable experience!

Lucie Β· 16 September 2025

Agent replied Β· 8 December 2024

Thanks for your review, Lucie. Moving to a new area can feel a bit daunting and our team are always happy to share their knowledge :) We're happy to be helping you with your property search and we're glad you were pleased with Rechay's service.

5/5

Google

From start to finish our experience with The Property Centre Cheltenham has been amazing. When every other professional working for us consistently let us down, Kim remained on our side and fought our corner whilst providing support and sharing her knowledge.

Jessica Β· 16 September 2025

Agent replied Β· 16 September 2026

Thank you so much for your lovely feedback! We're so glad to hear that Kim was able to support you through the process. She truly cares about her clients, and it means a lot to know her dedication made a difference for you :)

5/5

Google

Oliver was amazing from the start. Professional, listened had great communication and kept us fully informed at all times. You couldn’t ask for anyone better I cannot sing his praises highly enough a first class service from a first class …

Lissette Β· 16 September 2025

Agent replied Β· 16 September 2026

Thank you for such a lovely review Lissette, Oliver and his team work hard to provide great customer service and we're so happy you saw this shine through! We wish you the best :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read The Property Centre's Google reviews

Questions about The Property Centre Cheltenham

Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards: The Property Centre, Cheltenham won Platinum; The Property Centre, Taunton won Gold; The Property Centre, Abbeymead won Gold; The Property Centre, Stroud won Trusted Agent; The Property Centre, Quedgeley won Trusted Agent; The Property Centre, Gloucester won Trusted Agent.

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