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Nicol & Co Worcester reviews

★★★★★ Excellent

1,105 reviews across 3 platforms

46 Barbourne Road, Worcester WR1 1HU

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Nicol & Co's Worcester office at 46 Barbourne Road is rated 4.9 out of 5 across 1,105 reviews on three platforms, including 749 Google reviews rated 4.9. The 210 Facebook count is for the whole business. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

749

Reviews on Google

This office

Facebook logo

4.8 / 5

210

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

146

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Nicol & Co Worcester

You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.

Awards

Trusted Agent 2026 results for Nicol & Co. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Google

Right from the very first meeting when Robin met me at the property I was selling, I had a really good feeling about working with Nicol & Co. Robin had such a positive, friendly and enthusiastic attitude, and she had good knowledge of the local area which put me at ease straight away. After the initial meeting, most of my telephone contact moved to Alice and I cannot express how grateful I am to Alice for dealing with this sale in the professional way she did. This was probably not Alice’s easiest property negotiation to deal with, but she handled every bump in the road proficiently. Alice’s communication was exceptional and she kept me updated on everything on a regular basis, even when there was little movement she still called me to keep in touch and let me know what was going on. When the final negotiations were taking place, Alice was amazing and I can’t honestly say how grateful I am to her for working so hard to get this sale completed. After the sale was agreed, we were then lucky enough to have Kat as our "Sales Progressor". It wasn't plain sailing at all, mostly down to the buyers solicitor, but Kat was amazing and was constantly chasing them for updates and pushing them to move quicker. It was frustrating for all of us but Kat was the one who never stopped trying to move the completion forward. She kept me up to date at all times with progress reports. I was definitely glad to have Kat working on our behalf. Other members of the team also played their part and although I hope I’m not missing anyone out, I would also like to thank Jackie, Tom & Jake who along with Robin and Alice all played their part in making this process a success. I would not hesitate in recommending the Worcester branch of Nicol & co to anyone looking for an estate agent.

Christy · 1 August 2026

Agent replied · 22 August 2026

Hi Christy, thank you for your 5* review and your high recommendation. Thank you so much for taking the time to leave such a thoughtful and detailed review. It truly means a great deal to all of us. We're delighted to hear that Robin's friendly, enthusiastic approach and local knowledge gave you confidence from the very beginning. It's also wonderful to know that Alice's professionalism, dedication and consistent communication helped make what was clearly a challenging sale feel as smooth and supported as possible. She'll be so pleased to hear how much you appreciated her hard work, especially during the final negotiations.We're equally pleased that Kat was able to provide the persistence and reassurance you needed throughout the sales progression. We know how frustrating delays can be, particularly when they're outside anyone's control, and we're so glad her determination and regular updates made a positive difference.Thank you as well for recognising Jackie, Tom and Jake. Buying and selling a home is always a team effort, and we're proud that everyone was able to play a part in helping you reach a successful completion.Your recommendation of our Worcester team is one of the highest compliments we could receive. Thank you for trusting Nicol & Co with your sale, and we wish you every happiness in your next chapter.

5/5

Google

We have had contact with many of the team in the Worcester office, everyone has been friendly, professional and kept us fully informed at every step as we have moved from the valuation to the sale of our property. A special thank you to Alice for keeping us updated following viewings and for the most important call to say we had sold our house! I would have no hesitation recommending Nicol and Co Estate Agents.

Sarah · 15 August 2026

Agent replied · 22 August 2026

Hi Sarah, thank you for your 5* review of our Worcester team and your high recommendation. We are delighted to hear that everyone you spoke to was friendly, professional and kept you fully informed at every step from valuation through to sale. That level of communication and care is something we take real pride in. Alice will be especially pleased to hear your kind words. Keeping you updated after viewings and being able to make that all-important call to say your house had sold is exactly what Alice loves about the role. Thank you again for choosing us, and we wish you every happiness in your next chapter.

5/5

Google

We used Nicol & Co to sell our property and couldn’t have been more impressed with the care and professionalism they showed throughout. Communication was excellent, and their modern, leading approach to marketing really stood out compared with other agents in the area. Although our onward purchase unfortunately fell through, Alice and Molly were fantastic throughout the process and a real credit to Nicol & Co. We wouldn’t hesitate to recommend them.

Jonathan · 15 August 2026

Agent replied · 22 August 2026

Hi Jonathan, thank you for your 5* review of our Worcester team and your recommendation. We are delighted to hear that you were so impressed with the care and professionalism throughout your sale. It is wonderful to know that our communication and modern approach to marketing really stood out for you - that is something we take real pride in. Alice and Molly will be especially pleased to hear your kind words. We are sorry to hear that your onward purchase did not work out as hoped, but it means a great deal to know that Alice and Molly were able to support you throughout what must have been a difficult process. Thank you again for taking the time to share your experience, and if we can help with anything in the future, we are always here.

5/5

Google

My experience with Nicol & Co has been exemplary. They’re on the ball, quick to respond, proactive and so efficient. I loved the use of technology, but it was the personal touch that made the real difference. I’ve bought/sold a fair few houses over time, and this experience was so much better than my previous experiences with some other agents. Special mentions to Alice, Jake and Alex. Alice was my initial point of contact, and helped me with the purchase side of things. Jake and Alex with the sale side things. In all fairness the whole office are superb… slick, efficient, friendly… couldn’t ask for me. Highly recommended.

Neil · 6 April 2026

Agent replied · 13 April 2026

Hi Neil, thank you for your 5* review of our Worcester team & high recommendation. We are delighted to hear your experience with the team has been exemplary. It is great to know that you felt we were on the ball, proactive and quick to respond throughout. We are especially pleased that you appreciated the balance between our use of technology and the personal touch, that combination is exactly what we aim to deliver. Alice, Jake and Alex will be so pleased with your special mentions. Supporting you on both the purchase and sale side and making the process smoother than previous experiences is the highest compliment we could receive. Thank you again for your recommendation and for placing your trust in the whole team.

5/5

Google

The BEST in Worcester. I work with Nicol and Co on a daily basis and their service and assistance is second to none. It is always a joy to have Heather, Sophie and Bridget come out to site every week and are such a great help with the sales and marketing side of things. Alice, Jake, Alex, Kat, Molly and of course Matt are also amazing and are always quick to respond to any queries. Steve the photographer also takes the best photos. If you want an Estate Agents that offer the full package in every aspect, they really are worth every penny!!! Thanks guys

Natalie · 6 April 2026

Agent replied · 13 April 2026

Hi Natalie, thank you for your amazing 5* review of our Worcester team. To be described as the best in Worcester is such high praise, and we are genuinely grateful for your continued trust and collaboration. It is fantastic to hear that our sales and marketing support is making a real difference on a daily basis. Heather, Sophie and Bridget will be delighted to know their weekly visits and hands-on approach are so valued. Alice, Jake, Alex, Kat, Molly and Matt always aim to be responsive and proactive, so your recognition of their quick communication is greatly appreciated. And we could not agree more about Steve, great photography plays such an important role, and he consistently delivers. Thank you again for your partnership and support. We look forward to continuing to work together and achieving even more great results.

5/5

Google

I have been very impressed with Nicol & Co throughout the whole conveyancing process. From the valuation stage, they gave a vibe of real professionalism and have maintained this throughout. Alice has always been at hand to deal with queries and keep me in the loop. Communication has always been excellent and timely, leading to a successful offer on my property. Throughout the sale process, Kat has been absolutely fantastic. we hit some rocky roads along the way, which were largely out of our control, and she helped immensely in getting the sale secured. I felt she went the extra mile to pull out all the stops. Fully recommend.

James · 30 March 2026

Agent replied · 13 April 2026

Hi James, thank you for your 5* review of our Worcester team and your high recommendation! We’re delighted to hear that you felt supported throughout the entire conveyancing process. Alice and the team will be thrilled to know their communication and professionalism made such a positive difference. Congratulations on your successful offer, and thank you for the recommendation!

5/5

Google

As first time buyers both Alice and Jake were fantastic at starting the ball rolling. Jake had plenty of information when we viewed the property answering all of our questions and offering advice. Alice has been amazing at offering us support and getting us set up with all the appropriate documentation as we continue our purchase.

Josh · 15 August 2026

Agent replied · 22 August 2026

Hi Josh, thank you for your 5* review of our Worcester team. We are delighted to hear that Alice and Jake have been so supportive as you navigate your first purchase. Jake will be pleased to know that the viewing went so well and that he was able to answer all of your questions and offer helpful advice. Alice will also be thrilled to hear your kind words - getting first-time buyers set up with all the right documentation and offering support throughout is something she genuinely cares about. Making the journey as clear and reassuring as possible is exactly what we strive to do for every client. Wishing you every success with your purchase, and if we can help with anything as things progress, we are always here.

5/5

Google

Nicol have sold our house STC within a week of going on the market. The team responded quickly with any amendments to the sales particulars and kept us fully informed of appointments for viewings, feedback and progression of the sale. Thanks to all the team and to Alice Bennett and Robin McKenzie for promoting and securing our sale in a professional and friendly manner.

David · 23 March 2026

Agent replied · 13 April 2026

Hi David, thank you for your 5* review of our Worcester team. We are delighted your home was sold STC within just a week, fantastic news. It is great to hear that you felt well informed throughout and that the team’s quick responses and clear communication made the process smooth. Alice and Robin will be so pleased to read your kind words.

5/5

Google

We Have been going through the process of buying a house through Nicol and Co, every time I have called everyone has been so nice and helpful. Alice has been a key contact through the process and has been brilliant! She has been very quick in regards to sorting things and making the process so much quicker and easier! Great estate agents!

Abbey · 6 April 2026

Agent replied · 13 April 2026

Hi Abbey, thank you for your 5* review of our Worcester team. We are delighted to hear that your experience of buying has been such a positive one. It is great to know that every time you have called, the team has been helpful and supportive, that is exactly what we aim for. Alice will be especially pleased to hear your kind words. She works hard to keep things moving and make the process as smooth and straightforward as possible. Thank you again for your recommendation, and we wish you every happiness in your new home.

5/5

Google

Thank you Alice, you were recommended by a friend and you certainly came up to expectations. We have been very pleased with the service you and your colleagues have given us.. Thanks again. John & Sue DM

John · 8 August 2026

Agent replied · 22 August 2026

Hi John, thank you for your 5* review of our Worcester team. We are delighted to hear that Alice came up to expectations after being recommended by a friend, and that you have been very pleased with the service throughout. Personal recommendations mean a great deal to us, so it is wonderful to know that Alice and the team were able to deliver the service you were hoping for. Looking after our clients with care and professionalism is something we take real pride in. Thank you again for taking the time to share your experience, and we wish you and Sue every happiness in your new home.

5/5

Google

We’ve had a great experience with Nicol & Co. Alex was extremely welcoming at the property, showing us around and offering us advice and guidance for potential renovations. Alice has been very reliable, helping us to navigate placing an offer on a property since we are first time buyers and offering advice where needed. 😊 …

Chloe · 13 March 2026

Agent replied · 13 April 2026

Hi Chloe, thank you for your 5* review of our Worcester team. We’re delighted to hear you’ve had such a great experience! Alex will be so pleased to know you found the viewing helpful and his renovation advice useful, and Alice will really appreciate your kind words about her support throughout the offer process. Buying your first home is such an exciting milestone, and we’re so glad we could help guide you along the way. If you need anything at all as things progress, we’re always here for you

5/5

Google

Alice Bennett has been such a big help since finding a property to buy within Nicol & co. She has found answers to every question I've had and the response time has been nothing short of extraordinary. The process so far has been smooth sailing and stress free. Thank you so much, Alice!

Kyle · 30 March 2026

Agent replied · 13 April 2026

Hi Kyle, thank you for your 5* review of our Worcester team. We are thrilled to hear that Alice has been such a great support throughout your property search and purchase. Ensuring every question is answered clearly and promptly is something we pride ourselves on, so it is fantastic to know that Alice’s responsiveness and dedication have made the process smooth and stress free for you. We will be sure to pass on your kind words to her. Thank you again for your feedback, and we look forward to continuing to support you as your purchase progresses.

5/5

Google

Thank you Alice & Robin! Your communication throughout the sale of our Dad's property has been exceptional, you've made the whole process such a stress free experience. Thank you for all the advice on how to get the property ready to go on sale and all the feedback throughout, it's been a great experience.

Bridget · 13 March 2026

Agent replied · 13 April 2026

Hi Bridget, thank you for your 5* review of our Worcester team & thank you so much for your kind words, it really does mean a lot. We’re so pleased you felt supported throughout the sale of your Dad’s property and that the process felt stress free from start to finish. We’re glad the advice, communication and overall presentation all came together so well. It was a real pleasure to work with you, and we’re always here if you need anything in the future

5/5

Google

Nicol & Co have dealt with the sale of my mother’s house. Alice Bennett (sales) and Robin McKenzie (valuation) have been particularly helpful, friendly and efficient, but I can’t really fault any of the team at the Worcester office that have dealt with our sale as they have all been responsive, helpful and informative.

Paul · 13 February 2026

Agent replied · 13 April 2026

Hi Paul, thank you for your 5* review of our Worcester team. We’re so pleased Alice, Robin, and the rest of the Worcester team were able to support you so well throughout the sale. Your kind feedback is really appreciated - wishing you all the best.

5/5

Google

Had a great experience buying a property with Nicol & Co. Alice and Alex were very friendly and knowledgeable when showing me round the property. Alice was incredibly helpful in getting the purchase sorted quickly and easily. I would highly recommend using their services.

Steve · 30 March 2026

Agent replied · 13 April 2026

Hi Steve, thank you for your 5* review of our Worcester team. We are delighted to hear that you had a great experience purchasing your property. Alice and Alex will be especially pleased to know that their friendliness and knowledge made a positive impression, and that Alice’s support helped ensure your purchase was completed quickly and smoothly. Providing a professional, efficient and personable service is something we take great pride in, so it is fantastic to see this reflected in your experience!

5/5

Google

Nicol & Co have been amazing from the initial valuation meeting with the lovely Robyn through to the sales process with the lovely Alice. Throughout the sales process Alice constantly put our minds at ease through one of the most stressful …

Niamh · 13 March 2026

Agent replied · 13 April 2026

Hi Niamh, thank you for your 5* review of our Worcester team and your high recommendation! We’re absolutely delighted to hear that you had such a positive experience with us from your initial valuation with Robin right through to Alice … More

5/5

Google

I have recently completed the sale on my new home and would highly recommend Nicol & Co. Lauren Davis and Kat Grealy were clear and consistent in their communication and I really appreciated their quick responses, problem solving skills …

Adam · 13 March 2026

Agent replied · 13 April 2026

Hi Adam, thank you for your 5* review of our Worcester team and your high recommendation. We’re delighted to hear that Lauren and Kat provided clear, consistent communication and were able to support you with quick responses and problem … More

5/5

Google

Alex was brilliant in showing us around a property, offering great insight and plenty of enthusiasm! Since, Alice has been brilliant in helping us negotiate going through putting an offer on and the formalities after as first time buyers!

Lucy · 13 March 2026

Agent replied · 13 April 2026

Hi Lucy, thank you for your 5* review of our Worcester team. We’re thrilled to hear you had such a positive experience with Alex, he’ll be delighted to know his insight and enthusiasm made a difference during the viewing. Alice will also really appreciate your kind words about her support with negotiations and guiding you through the formalities as first time buyers. It’s such an exciting journey, and we’re so pleased to be part of it with you. If you need anything at all as things move forward, we’re always here to help.

5/5

Google

I’ve worked with Heather for a couple of years on different new home developments and we’ve had great success. We’ve also had some really great launch weekends together so far this year, and I’m sure the next one will be just as great. Heather and the New Homes team are professional and great at what they do. Their knowledge of the local market is second to none! I’d happily recommend Nicol and Co to anyone looking for an agent who gets amazing results! Bring on 2025!

Jack · 19 December 2024

Agent replied · 25 December 2024

Hi Jack, thank you for your 5* review! It's been fantastic working alongside you on these developments, and we're thrilled to hear about the success we've achieved together. Heather and the New Homes team are truly passionate about what they do, and your recognition of their professionalism and local market expertise means a lot to us. Thank you for your recommendation and continued partnership!

5/5

Google

Alice, what a superstar! Genuinely so efficient, helpful, friendly and wanted to help us. we sold before even marketing our property and that was down to Alice! thank you, let's get in the new house :)

Hannah · 23 March 2026

Agent replied · 13 April 2026

Hi Hannah, thank you for your 5* review of our Worcester team. . We are absolutely delighted to hear about your experience with Alice. She truly is a superstar, and your kind words about her efficiency, friendliness, and dedication mean a great deal to our whole team. Selling before the property even went to market is an incredible result, and we are so pleased she was able to make that happen for you. Congratulations on your sale, and we are excited for you as you move into your new home. If you need anything at all during the next steps, we are always here to help.

5/5

Google

A couple of years ago we had the pleasure of meeting Alice when she showed us around a property we were considering in buying.She was very friendly and presentable and came across as being very professional .Her genuine interest in her job impressed us so much it led us to have no hesitation in choosing Nicol and Co when we decided to place our property on the market. Our valuation was carried out by Mia whose friendly enthusiasm for her job and exceptional knowledge of the local housing situation at that time was very impressive. Throughout the next few days i had plenty of communication from both the girls with regards to booking viewings etc.You are quickly kept up to date with constructive feedback.Whoever you speak to in the Worcester office it leaves you with the feeling that they are being fully supportive to you throughout the process, which can be a very stressful time . Due to this genuine positive confidence we now had in the company we both decided to start viewing properties to purchase on there website.If you are lucky enough to get Jackie showing you around you will be equally impressed with the knowledge she will have gleaned about the property and area. Alice dealt with both our sale and purchase keeping us totally informed along the way. She and her company have been excellent and i fully recommend them.

Mel · 5 December 2024

Agent replied · 25 December 2024

Hi Mel, thank you for your amazing 5* review of our Worcester team and your high recommendation. We’re thrilled that Alice, Mia, and Jackie left such a positive impression with their professionalism, enthusiasm, and dedication. It’s wonderful to know that their efforts not only eased what can be a stressful process but also gave you confidence in our services. Thank you again for your trust and recommendation. If there’s anything we can assist you with in the future, please don’t hesitate to reach out to the team, they're always happy to help!

5/5

Google

The Worcester team, especially Kat, were fantastic helping with our house purchase. Highly recommend

Stephanie · 8 August 2026

Agent replied · 22 August 2026

Hi Stephanie, thank you for your 5* review of our Worcester team and your high recommendation. We are delighted to hear that you had such a positive experience with your house purchase. Kat will be especially pleased to hear your kind words - helping our clients through what can be a significant journey is something she genuinely cares about. Thank you again for taking the time to share your experience, and we wish you every happiness in your new home.

5/5

Google

Very pleased with an efficient service from Nicol and Co at Barbourne. Especially Alice, keeping me continually informed as to the progress of my purchase, and always being very quick to return calls and queries. Thank you!

Lindy · 13 February 2026

Agent replied · 13 April 2026

Hi Lindy, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear you were continually informed on the progress of your purchase with calls and queries answered quickly! Should you need, the team are always happy to help!

5/5

Google

We were just trying to see what properties were available to us and went to view a property with Alice Bennett. Alice was very knowledgeable and knew her seller extremely well to the point in which she thought a house swap might actually work. Alice managed to get her seller to view our house within a week and offers were accepted in both directions. Alice has been brilliant from start to finish and helped to organise everything brilliantly up to this point! Thank you

Alison · 8 October 2024

Agent replied · 22 October 2024

Hi Alison, thank you for your 5* review of our Worcester team and for naming Alice too. We're thrilled to hear that her knowledge and dedication made the process of viewing and arranging the house swap so smooth and successful. It's wonderful to know that she was able to assist both you and her seller in achieving your goals so efficiently. Should you need, the team are always happy to help!

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Questions about Nicol & Co Worcester

How many reviews does Nicol & Co Worcester have?

Nicol & Co's Worcester office has 1,105 reviews across three platforms: 749 on Google, 210 on Facebook (across the whole business), 146 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Nicol & Co Worcester's rating?

Nicol & Co Worcester is rated 4.9 out of 5 across all 1,105 reviews, and 4.9 out of 5 on Google from 749 reviews, checked 9 October 2026.

What do sellers say about Nicol & Co Worcester?

57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."

What do buyers say about Nicol & Co Worcester?

57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."

What do landlords say about Nicol & Co Worcester?

6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."

What do tenants say about Nicol & Co Worcester?

8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."

Has Nicol & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.

Where is Nicol & Co's Worcester office?

Nicol & Co Worcester, 46 Barbourne Road, Worcester WR1 1HU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.