Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlice has been such a help on my journey. I’ve viewed several houses with her and she always has the facts and documentations with her, always fully prepared. She followed up viewings with me for feedback and took my comments on board when suggesting other properties to view. When I settled on the house I wanted, she was there to help with the handover to Kat and still answering queries. I can’t rate her highly enough, she’s an asset to the worcester office.
Liz · 8 October 2024
Agent replied · 22 October 2024
Hi Liz, thank you for your 5* review of our Worcester team and for naming Alice & Kat too. We are delighted to hear that Alice has been such a valuable support throughout your home-buying journey. It’s been a pleasure assisting you, and we wish you all the best in your new home!
★★★★★ 4/5
GoogleNicol and co Worcester particularly Alice have been great at communicating updates with house viewings and offer made as well as any queries I had regarding the property I was interested in.
Sarah · 13 March 2026
Agent replied · 13 April 2026
Hi Sarah, thank you for your review. We’re delighted to hear you had such a positive experience with our Worcester team, and especially with Alice. Keeping our clients fully updated throughout the process is really important to us, so it’s great to know the communication made a difference.
★★★★★ 5/5
GoogleUpdate following the completion:
We’ve had fantastic experience during our property buying journey, from the initial viewing to completion. The entire process was incredibly smooth, and the communication throughout was exceptional.
Everyone told us at the beginning that we'd end up hating our solicitor, but Kat made sure we were well-informed, always kept us up to date, and managed to make us dislike him a little less! Alice, in particular, stood out for her enthusiasm and extraordinary helpfulness. Her dedication truly made a difference and she made sure that she was involved in any follow up viewings making the experience smooth and simply lovely.
If we ever decide to sell, we will definitely be selling our house with Nicol & Co in the future. We highly recommend them for their professionalism and outstanding service.
Mat · 22 September 2024
Agent replied · 26 April 2024
Hi Mat, thank you for your 5* review of our Worcester team, high recommendation and brilliant comments! We're delighted to hear that your property buying journey was smooth and that our team, especially Kat and Alice, made a positive difference. Communication and support are at the heart of what we do, so it’s fantastic to know that you felt well-informed and looked after throughout the process. We’re particularly pleased that Alice's enthusiasm and dedication stood out to you, she is truly passionate about making the process as seamless and enjoyable as possible. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleSale achieved very quickly through Alice Bennett and the team. An easy process from the beginning, with lots of professional support. Multiple viewings and offers in quick time.
Alan · 6 April 2026
Agent replied · 13 April 2026
Hi Alan, thank you for your 5* review of our Worcester team. We are delighted to hear that your sale was achieved so quickly and that you found the entire process smooth and straightforward. Alice Bennett and the team work hard to ensure every client feels well supported from start to finish, so it is wonderful to know that came through in your experience. Generating multiple viewings and offers in a short time is always our aim, and we are pleased we could deliver that for you.
★★★★★ 5/5
GoogleGreat service, good communication throughout and a pleasure to work with - would recommend fully and a shout out particularly to Alice Bennet who has been so communicative and helpful throughout
Lynn · 13 March 2026
Agent replied · 13 April 2026
Hi Lynn, thank you for your 5* review of our Worcester team. We are delighted to hear that you experienced great service and good communication throughout, and that you found us a pleasure to work with. That is exactly the standard we aim … More
★★★★★ 5/5
GoogleThe Nicol and Co team have been amazing with helping us secure our dream home and sell ours! Especially Alice who has been a star throughout. Couldn’t thank them enough!
Harry · 13 March 2026
Agent replied · 13 April 2026
Hi Harry, thank you for your 5* review of our Worcester team! We’re absolutely delighted to hear that the team were able to help you secure your dream home while successfully selling your current one. A special thank you for mentioning … More
★★★★★ 5/5
GoogleNicol & Co managed to sell my property SSTC within a week of it going on the market. The turn around from initial contact, Valuation, Pictures and getting it on Rightmove was very speedy also. 75% of those that viewed the property made an offer (There were a lot of viewings!) We managed to achieve above the asking price. Particular thanks to Alice who co-ordinated all of the feedback and offers from potential buyers and made the process easier when considering my options.
Tonisha-Mai · 22 August 2024
Agent replied · 28 August 2024
Hi Tonisha-Mai, thank you for your 5* review of our Worcester team and for naming Alice too. We're thrilled to hear that you had such a positive experience. Selling your property within a week and achieving above the asking price is a fantastic result, and it was our pleasure to assist you throughout the process. We’re especially glad that you found the turnaround time quick and efficient, from the initial contact to getting your property on the market. The team are always happy to help!
★★★★★ 5/5
GoogleWe have been thoroughly impressed with Nicol & Co in Worcester. From the first moment we rang to arrange a viewing, Jake was friendly and helpful. Despite not being one of their vendors, as a buyer he instantly remembers my name when I call which shows an excellent level of customer care. Our last minute request for a second viewing was accommodated instantly, since that viewing and our successful offer, Alice has been approachable, informative and a pleasure to deal with. Everything has been explained clearly and when things seemed to slow a little, she was considerate and patient and reassured us regularly. I can wholeheartedly recommend Worcester Nichol & Co for both the buying and selling of your property.
Wendy · 17 August 2024
Agent replied · 24 August 2024
Hi Wendy, thank you for your 5* review of our Worcester team and your recommendation! We're thrilled to hear that you had such a positive experience and it means a lot to us that Jake and Alice provided the level of service and care that made your home-buying process smooth and enjoyable. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleA huge thank you to Alice and Jake from Nicol & Co for their support as we purchase our first home. I highly recommend Nicol & Co. if looking to buy.
Jake took the time to understand our requirements in depth and was very proactive in keeping us updated when suitable properties appeared, often before they were posted online. He was friendly, responsive and it was brilliant to have him supporting our search.
Alice and Jake have dealt with any questions we have had about the process and helped us feel fully informed and confident. We dealt with a lot of local estate agents during our search and viewed many properties, I am delighted that the house we fell for is with Nicol & Co.
Thanks Jake and Alice!
Lauren · 17 August 2024
Agent replied · 24 August 2024
Hi Lauren, thank you for your 5* review of our Worcester team and your high recommendation. We're thrilled to hear that Jake and Alice could support you in finding your first home. It’s wonderful to know that Jake’s proactive approach and Alice’s responsiveness made a positive impact on your home-buying journey. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleAlice has been very fast, friendly and efficient!
Dunstan · 15 August 2026
Agent replied · 22 August 2026
Hi Dunstan, thanks for your 5* review of our Worcester team! Alice will be delighted to hear your feedback. Being fast, friendly and efficient is something Alice really cares about, so it is great to know that made a difference for you. Thanks again for your kind words!
★★★★★ 5/5
GoogleA huge thank you to Alice, Heather and Jackie from Nicol & Co who have all played a part in the purchase of buying my first home so far!
I had viewed a lot of properties before this point, and dealt with lots of local estate agents. The team here at Nicol & Co have been much more responsive, helpful and friendly during this process. It's daunting buying your first home but the team have been patient and understanding with my many questions and queries.
Thank you guys!
Maddi · 2 August 2024
Agent replied · 24 August 2024
Hi Maddi, thank you for your 5* review of our Worcester team and for leaving such a wonderful review! We are delighted to hear that Alice, Heather, and Jackie were able to assist you effectively in purchasing your first home. Your recognition of their responsiveness, helpfulness, and friendliness means a lot to us. We understand how daunting buying your first home can be, and we're glad that our team could provide the support and patience you needed. Congratulations on your new home, and if you have any more questions or need further assistance, please don’t hesitate to reach out.
★★★★★ 5/5
GoogleWe have just accepted an offer on our property selling with Nicol & Co in Worcester. The whole process was so smooth & we were kept updated every step of the way. In particular, Mia was fantastic in getting the ball rolling & showed such enthusiasm for our home. Her advice was invaluable. Also, Alice was amazing in negotiating the sale & worked hard to get us the best price; then talking us through the next steps. We would definitely recommend Nicol & Co to anyone looking to sell (or buy).
Jayne · 10 July 2024
Agent replied · 16 July 2024
Hi Jayne, thank you for your 5* review of our Worcester team and your recommendation! We are thrilled to hear that your experience selling your property with the team in Worcester was smooth and that you felt well-informed throughout the process. It’s fantastic to know that Mia’s enthusiasm and invaluable advice helped get the ball rolling, and that Alice’s hard work in negotiating the sale and guiding you through the next steps made a significant impact. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleBrilliant work experience with the marketing team with Sophie and Bridget and the sales team - Alex, Jake, Alice, Molly, Kat, Lucy, Robin and Heather!
Harry · 30 March 2026
Agent replied · 13 April 2026
Hi Harry, Thank you so much for your fantastic feedback! We’re delighted to hear you had a brilliant work experience with our marketing team, Sophie and Bridget will be so pleased to know they made a positive impact. It’s also great to hear such kind recognition for our sales team, Alex, Jake, Alice, Molly, Kat, Lucy, Robin and Heather. We’re incredibly proud of the supportive and collaborative environment they help create. It was a pleasure having you with us, and we’re so glad your time across both teams was such a positive experience. We wish you every success moving forward and would love to welcome you back in the future!
★★★★★ 5/5
GoogleWe have been working with Nicol and Co over several years, working with apprentices through to management, equipping them with the resources they need to build a strong, professional, and friendly team. The staff are committed to developing their knowledge and skills and gaining professional qualifications so that they can consistently and reliably offer the best possible service and support to their clients at every stage.
The Able Agent is delighted to work with such a great team of people, whose positive approach and willingness to go the extra mile makes them a pleasure to deal with. Charlotte has been very helpful in building on the ethos of learning at Nicol & Co.
Catherine · 19 June 2024
Agent replied · 23 June 2024
Hi Catherine, thank you for your 5* review of our Worcester team and for naming Charlotte too. It has been a pleasure working with The Able Agent over the years. Your commitment to providing top-notch training and resources has been instrumental in helping us develop our team from apprentices to management. Our staff's dedication to continuous learning and professional development is greatly supported by your expertise, and it’s wonderful to see the positive impact this has on our service quality and client satisfaction. We look forward to continuing our work together and achieving even greater success in the future.
★★★★★ 5/5
GoogleI recently sold my house with Nicol & Co, and I cannot recommend them highly enough. From start to finish, Alice Bennett (Senior sales consultant) demonstrated exceptional efficiency and professionalism. Her attention to detail and dedication ensured a smooth and stress-free process. Alice was always available to answer any questions and provided invaluable advice every step of the way. Thanks to her expertise, my house was sold quickly and at an excellent price. If you're looking for an outstanding estate agent, Alice Bennett at Nicol & Co is the one to choose! 5 stars ⭐️
Richard · 1 June 2024
Agent replied · 4 June 2024
Hi Richard, thank you for your 5* review of our Worcester team and your high recommendation. We're thrilled to hear about your positive experience and it's wonderful to know that Alice Bennett's exceptional efficiency, professionalism, and dedication made the process smooth and stress-free for you. Your recommendation means a lot to us, and we're delighted that the team at Worceater, especially Alice, could help you achieve an excellent sale.
★★★★★ 5/5
GoogleWe have just sold and purchased our new property through Nicol and Co. The process has been excellent throughout. We had sold our property after just over a week on the market and got some great advice from the Worcester team. Dan has been incredible throughout, answering our questions at literally any time of day or night at times, it’s felt like he would do anything to get us sold. Alice has been excellent communicating with us and our buyers, plus getting lots of people through the door and Matt spent a long time showing us around and talking us through the house that we have gone on to offer on. Plus lots of others have helped get us over the line in various ways - great experience, thanks Nicol and Co Worcester.
Bruna · 2 May 2024
Agent replied · 9 May 2024
Hi Bruna, thank you for your 5* review of our Worcester team and your fantastic comments about what a great experience you had. We're thrilled that Dan, Alice, Matt, and the rest of the team were able to provide you with excellent service throughout the selling and purchasing process and a big congratulations on your new property. Should you need anything, they're always happy to help.
★★★★★ 5/5
GoogleMoving is extremely stressful. However, the staff at Nicol and Co worked tirelessly to help us through the process. They kept us updated throughout, gave us support when needed and were an honest sounding board when dealing with tricky circumstances. A special mention has to go to Kat, god knows how long she must spend on the phone and on hold, and Molly, who always gave us an honest and clear opinion of the process. Couldn’t recommend them more!
Joseph · 20 April 2024
Agent replied · 26 March 2024
Hi Joseph, thank you for your 5* review of our Worcester office and your kind words. It's great to hear you felt supported throughout a usual extremely stressful process with Kat & Molly being particularly helpful throughout too. Thank you again for your recommendation too, the team are always happy to help!
★★★★★ 5/5
GoogleI was very lucky enough to be asked to take part in the ‘Why Worcester’ campaign, Alice from the Worcester office organised a suitable time for Sujeeth to come over to the salon and do a fabulous marketing video. I’ve never been interviewed on camera before but Sujeeth made me feel so comfortable and created some wonderful done shots and footage of the salon, the video ended up generating over 7,000 views!! Thanks so much to Alice and Sujeeth, anyone that is asked to take part would be lucky to work with these guys!!! Thanks you again!
Charlotte · 21 March 2024
Agent replied · 18 March 2024
Hi Charlotte, thank you for your 5* review of our Worcester office/ It's wonderful to hear that your experience with Alice and Sujeeth was so positive and that the marketing video they created for the 'Why Worcester' campaign was such a success. It's clear that their professionalism and talent shine through in their work and we truly appreciate your kind words.
★★★★★ 5/5
GoogleWe have recently completed on our house that was for sale with Nicol & Co. We had many issues with the chain below and above prior to exchange. During the process, Nicol & Co provided Kat to assist with getting the chain to exchange and completion. Kat was amazing she offered me advice, support and went above and beyond with getting the chain to completion. Kat is a credit to the company, thank you Kat, we got there in the end and we are settling in our knew home very nicely.
Yvonne · 21 March 2024
Agent replied · 1 March 2024
Hi Yvonne, thank you for your 5* review of our Worcester team and for naming Kat too. It's great to hear that she was amazing and offered advice, support and went above and beyond to help in getting the chain completed and that you are also settling into your new home too. Your comments will have made her day!
★★★★★ 5/5
GoogleI recently purchased a house with Nicol and Co. A huge shout out to Kat (Senior sales progressor) who was amazing throughout. Kat kept me updated and went above and beyond to get me in my new home as soon as possible. Thank you!
I also thought the ‘new home’ box that you get when you collect your keys was a lovely touch and is so well thought out.
Laura · 22 September 2024
Agent replied · 22 October 2024
Hi Laura, thank you for your 5* review of our Worcester team. We’re delighted to hear that you had a great experience! A special shout out to Kat for her hard work, and it’s fantastic to know that she helped make the process smoother for you and it’s lovely to hear that our ‘new home’ box added a thoughtful touch to your journey. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleWe are first time buyers & we couldn't have asked for a more positive experience. Alice has been amazing throughout & with her knowledge, patience & understanding we have never felt out of our depth at any point. In fact we've managed to buy what we hope will be our forever family home at an affordable price. Alice's expertise & contacts are second to none & we wholeheartedly recommend Alice & the wider Worcester Nicol & Co team if you're looking to purchase a property in the area.
Michelle · 20 February 2024
Agent replied · 6 February 2024
Hi Michelle, thank you for your 5* review of our Worcester team and your amazing comments. It's great to hear you had a very positive experience especially as a first time buyer and that Alice was amazing throughout. Your comments will have made her day! Should you need anything else, the team are always happy to help.
★★★★★ 5/5
GoogleOutstanding service right from the start! My journey with Nicol & Co estate agents began recently as I embarked on the exciting process of buying a new home. From my initial inquiry to our very first meeting, Alice and the team have demonstrated nothing short of excellence.
Their attention to detail and willingness to guide me through every step of the buying process has been exceptional. Alice has been incredibly patient and informative, taking the time to understand my needs and preferences while offering valuable insights along the way.
Although I'm only at the beginning of this journey, I already feel confident and supported knowing that I have Nicol & Co by my side. If the rest of the experience is anything like the service I've received so far, I have no doubt that it will be smooth sailing.
Thank you, Alice and the entire team, for setting such a high standard of professionalism and customer care. I look forward to continuing this journey with you!
Kimberley · 20 February 2024
Agent replied · 6 February 2024
Hi Kimberley, thank you for your amazing 5* review! We are thrilled to hear about your positive experience of our Worcester team and especially Alice too. It's great to hear that they have demonstrated nothing short of excellence, providing great attention to detail and a willingness to guide you through every step of the way, being supportive and providing the high standard of professional and customer care throughout. Your comments will have made their day, and they will be always happy to help!
★★★★★ 5/5
GoogleWe can highly recommend Nicole & Co as an estate agent. Their service is nothing short of excellent. The whole team in Worcester provided the most professional, knowledgeable and courteous service, securing the sale of our property very quickly. We worked closely with Alice Bennett, Senior Sales Consultant, her advice and reassurance at every stage of the process was so helpful and informative, greatly appreciated.
Tim · 9 November 2024
Agent replied · 9 December 2024
Hi Tim, thank you for your 5* review of our Worcester team and your high recommendation! It's fantastic that Alice and our Worcester team could provide the guidance and support you needed throughout the process. We’re delighted to have been able to help secure the sale of your property quickly and professionally. Your kind words mean a lot to us, and we’ll be sure to pass on your appreciation to Alice and the rest of the team!
★★★★★ 5/5
GoogleHad a great experience with Nicol & co! Whole team have been professional, friendly and easy to deal with. Lauren in particular has been brilliant - always helpful, responsive and a pleasure to speak to. Really appreciated all her support and highly recommended Nicol & co.
Charlie · 15 August 2026
Agent replied · 22 August 2026
Hi Charlie, thank you for your 5* review of our Worcester team and your high recommendation! We are delighted to hear that you had such a great experience and that the whole team has been professional, friendly and easy to deal with. Lauren will be especially pleased to hear your kind words. Being helpful, responsive and a pleasure to speak to is exactly what Lauren aims for, and it is wonderful to know that her support made a real difference to you. Your recommendation truly means a lot to all of us, and we wish you every success with what comes next.
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