Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have to say that the professional advice and service we've received from Nicol and Co has been first class. In comparison to other agents, they're quick to respond, always return you calls and provide excellent professional advice on both buying and selling. Thier market insight is very accurate and have always given us honest advice.
I need to make a special mention for Alice, Molly, Dan, Kat and Hope as on occassion, I seem to speak to them daily! I'm sorry for being such a pain, you've all been wonderful and I'm grateful for all the professional help and support you've given us to sell and buy.
Craigzw · 21 May 2023
Agent replied
Hi Craigzw, thank you for your 5* review and your amazing comments. We're really pleased that the team at Worcester have been able to help you so much, especially with insightful market updates and honest advice. Thank you for mentioning Alice, Molly, Dan, Kat & Hope for being so helpful, they will be overjoyed with your comments. Should you need anything, we're always happy to help.
★★★★★ 5/5
GoogleUnsure where to start and who to mention in this review, as the whole experience has been incredible.
The whole Worcester team have been exceptional, from Molly contacting us frequently to gain us as clients, to Kelly coming out and valuing our property, then Alice providing a live stream on our home and working with Dan to inform us on our viewings and buyers who have placed an offer.
The whole process so far has been seamless and I could not recommend them anymore.
If you are thinking of selling your home, contact Nicol & Co - you will not be let down.
Sebastian · 21 May 2023
Agent replied
Hi Sebastian, thank you for your 5* review and high praise for the team at Worcester. We're really pleased Kelly, Molly, Alice and Dan have helped you with a seamless process and have been exceptional throughout, they strive to be the best. Thank you for your high recommendation!
★★★★★ 5/5
GoogleAlice, Kat, Molly and the Worcester team have been extremely helpful during our 9 month property search. They have guided us through the market and process efficiently and professionally. Importantly we have really felt the personal touch and feel their service has been catered to us and our situation as first time buyers.
Everybody is friendly, keen to help, and dependable, always meeting the standard we have come to expect from Nicol.
Thanks to the Worcester office! Would highly recommend!
MrCJSharp · 21 May 2023
Agent replied
Hi MrCJSharp, thank you for your 5* review, high recommendation and your fantastic review of the Worcester team. They will be really pleased with your comments with how you were supported as first time buyers and that the team have been extremely helpful throughout. Should you need anything, we would be more than happy to help.
★★★★★ 5/5
GoogleThe whole team at Nicol & Co Worcester have been amazing throughout the process of buying my new home. Kat in particular has been outstanding. Not only has she been professional and efficient in all of our dealings, but she is genuinely a very warm, caring and friendly person too. She has always taken the time to provide me with regular updates, guide me through the process and give me some much needed help and advice at times when things were getting a little stressful with the sale of my property (even though this was through a different agent!). Thank you Kat! x
I can't recommend Nicol & Co Worcester highly enough to anyone looking to move home, as in my experience, it's always been first class customer service but with an added personal touch.
Claire · 21 May 2023
Agent replied
Hi Claire, thank you for your 5* review and we're really pleased you had a smooth, professional service throughout. Thank you for mentioning Kat for being warm, caring and friendly person. We are happy to help!
★★★★★ 5/5
GoogleNicol and Co have been amazing so far in the sale of my property. The Worcester team have worked exceptionally hard to get me a price beyond my expectations. Kelly gave me great advice on price and marketing and I could not have been happier with the photos, virtual tour and brochure created. Alice, Molly, Hope and Dan stayed in contact throughout the viewings and negotiations - leaving me with four offers on the table in less than a week from entering the market! Jackie, who conducted the majority of the viewings, had clearly studied the details I had given about the property and left nothing out when showing people around. Kat was in contact with me within days of accepting an offer, giving me updates on how the sale was progressing. The whole team has and continues to work tirelessly to ensure everything goes smoothly. The added bonus of having Simon to help with the conveyancing paper work has speeded up the process and put my mind at rest that everything is in hand. It really has been taken the stress out of what can be a daunting process. I can't thank them enough for their continued hard work.
Sarah · 21 May 2023
Agent replied
Hi Sarah, thank you for your 5* review and glowing reference of our Worcester office. It's great to hear every individual assisting you throughout the sale of your property and thank you for naming them too. We're really pleased you had a stress-free experience and at every stage you were helped thoroughly to ensure a smooth transaction. They're always happy to help out should you need. Thank you again.
★★★★★ 5/5
GoogleWe’ve been searching for our perfect family home for over 2 years, so we’ve had our fair share of experiences with estate agents in Worcester! I can honestly say without doubt that the service from Nicol and Co have been exceptional (particularly Alice) and I am overjoyed that, thanks to Dan and Alice, we’ve finally found and bought our forever home!
Alice has been a friendly face throughout our journey, calling and checking in on us regularly and being exceptionally efficient when it was time to purchase! Quotes, recommendations for brokers and conveyancers were given to us really quickly which helped us make an informed choice!
Dan secured our purchase and we respected his honest and timely communication!
Lorna · 21 May 2023
Agent replied
Hi Lorna, thank you for your 5* review and your glowing reference to our Worcester team, especially Alice and Dan. We're really pleased you received an exceptional service, you were kept up to date, communicated to throughout and treated with integrity. The team are always happy to help.
★★★★★ 5/5
GoogleCan't speak highly enough of the team ! from valuation through to sales. We were having problems with our original agents and swapped to Nicole & Co, The house had been on the market for 3 months and reduced once prior. Within 5 days we had an offer on the property and accepted. Alice, who was doing the showing at the house was super friendly, understanding of our situation and obviously made a great impression. We couldn't have asked for any more from the team and are really happy with the outcome!
Ryan · 21 May 2023
Agent replied
Hi Ryan, thank you for your 5* review. It's great to hear that the team and especially Alice were able to provide such amazing support and got your property an offer in such a short-space of time after previous issues with your original agent. It's also great to hear you're really happy with the outcome, the team are always happy to help!
★★★★★ 5/5
GoogleI was fortunate enough to have Alice Bennett assigned for the number of different houses I have viewed as I am looking to purchase. If you have any reservations about Estate Agents she dispels them all. She understood exactly what I was looking for, kept me updated on available properties that fitted the bill . On the viewings I had with her she was honest, understanding and knowledgeable about the property.. I have now found the place I want thanks to her input. If all at Nichol and Co are like Alice they deserve every star I award them. Brilliant
John · 21 May 2023
Agent replied · 5 May 2023
Hi John, Thank you for your 5* review and for such a glowing review about your experience with Alice Bennett and our team at Nicol and Co. We are thrilled to hear that Alice was able to assist you in finding your dream home, and that you had a positive experience throughout. It's fantastic to hear that Alice understood your needs and preferences so well, and that she was able to keep you updated on available properties that met your criteria. We are proud to have such knowledgeable and dedicated professionals on our team, and we're thrilled to hear that Alice exceeded your expectations. They're always happy to help!
★★★★★ 5/5
GoogleNicol & Co have been wonderful to work with so far on the purchase of our first house. Starting from the different viewings we had with Kelvin, we were impressed. They are very knowledgeable on the area, property, and will assist wherever they can. During the process of making our offer Dan was very quick to update and advise and once our offer was accepted they were super fast with processing paperwork. They give weekly updates on the status of the sale, even if there is not much to report on, which is always reassuring. Would highly recommended buying through Nicol & Co.!!
Haydn · 21 May 2023
Agent replied
Hi Haydn, thank you for your 5* review and your high recommendation. We're really pleased the team and specifically Kelvin and Dan were able to assist and kept you up to date throughout, they're always happy to help out!
★★★★★ 5/5
GoogleThanks to all at Nicol and Co for helping us in buying our first home. Alice initially showed us around the property and answered any questions we had. She was so friendly, informative and excellent at communicating with us in the early stages. Kat then progressed the sale and stayed in regular contact with us, chasing up the solicitor and keeping us updated. Alice and Kat both went above and beyond to help the process run smoothly, making it a pleasant experience for us. We highly recommend Nicol & Co.
Lucy · 21 May 2023
Agent replied
Hi Lucy, thank you for your 5* review and for your high recommendation. It's great to hear how Alice & Kat went above and beyond to help, kept you up to date, making the process smooth and that you had a pleasant experience. They're always happy to help.
★★★★★ 5/5
GoogleThe staff at Nicol & Co Worcester are excellent. My daughter bought a house via them last year and was very impressed with them so I was really pleased to see that they were the agents for a property that we were interested in. The customer service that we received was fantastic and didn’t disappoint. Alice was so proactive sending property profile alerts and arranging viewings. She was very engaging and friendly and kept us fully informed at all stages. Once the sale was agreed on the property, Kat took over. We received regular progress reports from her and she chased up any outstanding actions promptly. She always got back to us regarding any queries that we raised. Thanks to the excellent customer service from Nicol & Co our experience has been very positive and much less stressful than it could have been. The icing on the cake was walking in to our new home and finding a lovely welcome to your new home card which was personalised and signed by all the team along with a very well thought out complimentary hamper. Cant recommend Nicol & Co highly enough and want to say a big thank you to them. Well done.
Karen · 21 May 2023
Agent replied · 7 April 2023
Hi Karen, thank you for your kind comments, your 5* review and high recommendation! We're really pleased you were proactively contacted, kept up to date with regular progress reports and received excellent customer service throughout. Should you need any more help, we would be more than happy to assist.
★★★★★ 5/5
GoogleI cannot recommend Nicol & Co enough. The entire team has been extremely helpful when we have bought and sold our house through them. Everyone treated us with the utmost respect, professionalism and thoughtfulness and went above and beyond to make the process as easy and ‘headache-free’ as possible.
Alice has been absolutely amazing throughout the entire process. Her professionalism, friendliness and warmth are qualities that are definitely worth mentioning and took away so much of the stress of the process. It was an absolute pleasure to work with her.
Thank you so much to Matt and the entire Nicol & Co team. You guys are amazing!
Luzaan · 21 May 2023
Agent replied
Hi Luzaan, thank you for your 5* review and your amazing recommendation. It's great to hear that the team at Worcester were professional, thoughtful, went above and beyond and made the process as easy as possible. Thank you for naming Alice as being absolutely amazing too, your comments will have made the teams day!
★★★★★ 5/5
GoogleNicol & Co were both excellent in selling our house and in purchasing our new house.
When there were issues, these were sorted quickly and professionally and the right pace was applied in all areas.
Notably Kat, Nick, Molly were excellent, and apologies, but I can remember all names, but anytime we spoke to anyone, they were great.
Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Daniel · 14 May 2024
Agent replied · 4 June 2024
Hi Daniel, thank you for your 5* review of our Worcester office, your high recommendation and for naming Kat, Nick & Molly. We're committed to maintaining excellent communication and professionalism throughout your sales journey, and we're thrilled to have made a positive impact so far. The team are always happy to help!
★★★★★ 5/5
GoogleNicol&Co as a company have been extremely professional and friendly throughout with great communication. I dealt with Kat a great deal and she was lovely, due to another issue in the chain we spoke most days and in the end Kat was as excited as me when it all went through. I will miss our daily chats haha! A beautiful new home hamper too!
Zoe · 12 April 2024
Agent replied · 6 February 2024
Hi Zoe, thank you for your 5* review of our Worcester team and amazing comments for Alice. It's great to hear that she has been lovely throughout, very understanding and the communication has been excellent throughout your experience. The team are always happy to help.
★★★★★ 5/5
GoogleI have just sold my house through Nicol and Co. The whole team from valuation to final sale has been really smooth. Moving house tends to be stressful but this was definately not. Shout outs must go to Molly Maguire who did my valuation, Tom Riley for the brochure, and a huge thank you to Alice Bennett who kept me informed regarding the sale and didn't laugh at my stupid questions!
Samantha · 17 April 2025
★★★★★ 5/5
GoogleI’ve had the pleasure of selling three properties through Nicol & Co, and I can confidently say that I will continue to use their services and recommend them to others. A special thanks to Kat for efficiently managing the sales progression with all three properties, as well as to Heather, Jake, Alice, and Robin for their efforts in securing quick sales. I also want to acknowledge Dan W for getting a key cut to make sure they could facilitate photos and viewings without delay. Thank you to the whole team at Nicol & Co for their outstanding service!
Nick · 19 December 2024
★★★★★ 5/5
GoogleSimply perfect - Nicol & Co could not have done anymore. Exceptional support from their team and extremely thorough with valuation (Molly!) and steps required to purchase (Alice!) sorting viewings (Jake & Tom!). Cannot recommend enough - make buying and selling a house stress free (well nearly! 😂) …
Robbie · 2 December 2024
Agent replied · 9 December 2024
Hi Robbie, thank you for your 5* review of our Worcester team and your recommendation! We’re thrilled to hear that you found our service “simply perfect” and that our team, from Molly’s thorough valuation to Alice’s expert guidance and Jake and Tom’s help with viewings, made the process as smooth as possible. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleFrom start to finish the service has been first class. Kelly was so efficient coordinating the initial valuation around us being away from the property. Once on the market Alice and Dan provided an exemplary performance keeping us up to speed with up and coming viewings and regular feedback following the viewings.
The entire journey has been exceptionally professional with consideration always taken for our individual needs.
We highly recommend the service Nicol & co provide.
Jamie · 21 May 2023
Agent replied · 7 April 2023
Hi Jamie, thank you for your 5* review and your high recommendation. We're pleased you had such high levels of professional service throughout and the team will be overjoyed with your comments. Should you need anything, we would be more than happy to help out.
★★★★★ 5/5
GoogleWow, my idea of Estate Agents has been forever changed by Nicol & Co. We used Nicol & Co both to purchase our currently property, and to sell it again. They were professional, helpful, friendly, dedicated and all round wonderful, every step of the way.
The whole team is super considerate and respectful of your home and your time - from the photographers, social media gentlemen, to the agents. A very special shoutout goes to our amazing agent Alice, who went above and beyond to sell our home. She took initiative, and facilitated our buy with the upmost tact and professionalism. She stayed in contact with us throughout and informed us thoroughly (even though I sometimes asked silly questions).
Matt and the whole Nicol & Co team can be super proud of the agency they've built and I would recommend them to anyone in a heartbeat! :)
Nika · 26 December 2022
Agent replied
Hi Nika, thank you for your 5* review, amazing comments and high recommendation. We're really pleased you had a professional, helpful, friendly, dedicated and all round wonderful experience with the team at Worcester. Thank you for naming Alice for going above and beyond too, your comments are sure to make their day! They're always happy to help.
★★★★★ 5/5
GoogleWow, my idea of Estate Agents has been forever changed by Nicol & Co. We used Nicol & Co both to purchase our currently property, and to sell it again. They were professional, helpful, friendly, dedicated and all round wonderful, every step of the way.
The whole team is super considerate and respectful of your home and your time - from the photographers, social media gentlemen, to the agents. A very special shoutout goes to our amazing agent Alice, who went above and beyond to sell our home. She took initiative, and facilitated our buy with the upmost tact and professionalism. She stayed in contact with us throughout and informed us thoroughly (even though I sometimes asked silly questions).
Matt and the whole Nicol & Co team can be super proud of the agency they've built and I would recommend them to anyone in a heartbeat! :)
Nika · 23 December 2022
Agent replied
Hi Nika, thank you for your 5* review, amazing comments and high recommendation. We're really pleased you had a professional, helpful, friendly, dedicated and all round wonderful experience with the team at Worcester. Thank you for naming Alice for going above and beyond too, your comments are sure to make their day! They're always happy to help.
★★★★★ 5/5
GoogleWhat a friendly and efficient team. We have had brilliant, prompt and effective service from all those with whom we have interacted, particularly Kelly, who started us on the journey of selling our house, Alice and Molly who have supported at every turn, plus others in the office, and Jackie, who led the viewings. The house is now under offer, just 8 days after going public. It has been a very smooth experience to date.
Rita · 21 May 2023
Agent replied
Hi Rita, thank you for your 5* review and amazing comments regarding the team at Worcester. They will be really pleased with your comments, especially Kelly, Alice, Molly & Jackie. We're really pleased you've had a smooth experience and the team have been friendly, effective and prompt service.
★★★★★ 5/5
GoogleMy partner and I are first-time buyers, so we were naturally a little nervous about putting in an offer and the general rigmarole of purchasing our first home - but Nicol & Co made the process feel seamless from the get-go. Special mention has to go to our consultant Alice, who kept us permanently in the loop and followed up for us when we had any questions or enquiries. Friendly, helpful and fully recommended! :)
James · 21 May 2023
Agent replied
Hi James, thank you for your 5* review and your recommendation! It's great to hear as a first time buyer you felt the process was seamless and the team at Worcester, especially Alice, were friendly, helpful and kept you in the loop throughout. They're always happy to help!
★★★★★ 5/5
GoogleWe highly recommend Nicol and Co Estate Agents Worcester.
Our dealings with the "Nicol team" and Alice Bennet has been first class, their professionalism, attention to detail and communication has been excellent.
We have dealt with other estate agents in the past, this has been our best experience to date and we would not hesitate to use them again.
David · 24 May 2024
Agent replied · 24 May 2024
Hi David, thank you for your 5* review of our Worcester team and for your high recommendation. It's great to hear your dealings with the team & specifically Alice have been first class, professional, with great attention to detail and that communication has been excellent throughout too. Your comments mean a lot and they're always happy to help should you need!
★★★★★ 5/5
GoogleI am Doctor Wendy Allard and I have been really impressed with the excellent customer service received from Alice and Dan at the Worcester office. They have supported me in finding the perfect property which meets all my requirements. Throughout the process they have offered advice and enabled me to go through the process smoothly. Great team - great service. Thank you.
Michael · 18 March 2024
Agent replied · 17 March 2024
Hi Wendy & Michael, thank you for your 5* review of our Worcester office and for naming Alice & Dan too. It's great to hear you received an excellent customer service from our great team and they provided a great service throughout too. They're always happy to help!
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