Trusted Agent profile · Worcester, Worcestershire
Verified
★★★★★
1,105 reviews across 3 platforms
46 Barbourne Road, Worcester, Worcestershire, WR1 1HU
Part of Nicol & Co, see every office.
Nicol & Co's office in Worcester, Worcestershire, at 46 Barbourne Road, is rated 4.9 out of 5 across 1,105 reviews on three platforms, including 749 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Nicol & Co won in 2026.
749
Reviews on Google
This office
210
Reviews on Facebook
Business-wide
146
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ...Read all 57 from sellers
Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ...Read all 57 from buyers
We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ...Read all 6 from landlords
Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ...Read all 8 from tenants
You won’t find a group of people more in love with Worcestershire than the ladies and gents at Nicol & Co. This beautiful county has everything. Fantastic connections by road and rail, outstanding schools great local sporting venues, culture and entertainment set amongst rolling hills, stunning panoramas and loveable, quaint towns and villages aplenty. We live here, we love here, and every member of our team wants to help you do the same. Matt Nicol established Nicol & Co. Estate Agents in 2009 as a one-man band operating from a small office in Droitwich Spa. His vision was to change the way estate agency was done in Worcestershire; bringing integrity and transparency to an industry that people made jokes about. He is still dedicated to providing the most remarkable service.
The Trusted Agent 2026 results for Nicol & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
GoogleI had an excellent experience with Nicol And CO- I would like to specially mention Ms Alice Bennett - her professional and warm approach , her encouragement and understanding- her support throughout a process that defines so many things for a person. Thank you Alice for everything you have done for our family - you played such a pivotal role and Nicol and Co are very lucky to have you.
5/5
GoogleBooked a viewing for a property and dealt with Alice over the telephone. She was friendly, helpful and easy to talk to. She followed up with early phone calls to keep me updated every step, even if there was nothing new to tell me. Jackie showed me around the property, again she was very friendly and knowledgable about the property and answered any questions honestly. She was punctual and didn’t rush the viewing. All in all a smooth and professional service at what could have been a stressful situation.
Hi Suz, thank you for your 5* review and we're really pleased you had a smooth, professional service throughout. Thank you for mentioning Alice and Jackie at the Worcester office as being friendly, helpful, honest, knowledgeable and making you feel at ease.
5/5
GoogleFantastic service from the start with Kelly. Made us feel at ease with the process and answered all questions and kept us in the loop with every step. Within 24 hours of the property going live, we had 3 viewings booked. Within 1 hour of the first viewing we had an amazing offer! Alice supported us further through the sale and offered sound advice and gave us confidence. Of 4 viewings, we had 3 offers. We accepted the very first offer, but both Kelly and Alice ensured we were looked after and got the best we could have dreamed of. It's just the start but we couldn't have asked for a simpler and easier process so far!
Hi Jayne, thank you for your 5* review and fantastic comments, especially in relation to Kelly & Alice at the Worcester office. We're really pleased you were looked after, made to feel at ease, given sound advice, kept in the loop and had such a simple and easy process. We're always happy to help!
5/5
GoogleI have bought and sold many houses over the years, dealing with numerous estate agents, and this has by far been the best experience yet. Alice has gone above and beyond from day one, making it a much easier process for myself. I wouldn't hesitate to contact Alice again for the next property I decide to purchase or sell. Rob W
Hi Rob & Ellie, thank you for your 5* review of our Worcester office and for naming Alice too. It's great to hear that she has gone above and beyond and this has been the best experience you've had. If you ever need assistance in the future, please do not hesitate to reach out to the team, they're always happy to help!
5/5
FacebookNicol & Co have proved to be a very professional and experienced estate agent who we would highly recommend to anyone thinking of selling their house. They have been particularly helpful as we do not live locally and have relied on them even more than in a standard sales process. The whole team deserves high praise and our thanks. Special mentions should go to Kat, Alice, Hannah, Luke & Dan for their attention to detail and support through out.Anyone looking for a professional estate agent should seriously consider Nicol & Co.Many thanksBill & Anne, Lincolnshire
I came in a skeptic, but with the price point of $1,500 I made a profit of $19,350. The result has been the feedback from pros and customers has been amazing in terms of profits and the customer service is one of best departments I’ve ever dealt with, and have referred 2 customers who are also very happy .This is a reputable bitcoin Investment Platform to invest in, You can contact. Mrs Helen to earn... Email:helenwayne267@gmail.comWhatsApp:+1 (740) 621-5496
5/5
GoogleWe would highly recommend using Nicol and Co. The biggest thank you to Alice, throughout the whole process so far, from providing weekly check ins and updates, great insights and always being approachable and friendly no matter the question! Its made a daunting process for us a smooth experience.
Hi Ami, thank you for your 5* review of our Worcester team and your high recommendation! It's great to hear that the team and especially Alice have provided you with weekly check-ins and updates, great insights and have always been approachable and friendly. It's really great to hear too that you felt at ease throughout and you have had a smooth experience. Should you need, the team are always happy to help!
5/5
GoogleJust wanted to say a massive thank you to Nicol & Co for the sale of our property. The service we received throughout was impeccable and we shall be using them again... when the next time comes! A special shout out to Hannah, who was on hand every step of the way after agreeing the sale. We were in quite a long chain, with probate issues on the house we were purchasing and Hannah kept everyone updated throughout the 6 month process, chasing up and down the chain, which is something we've never experienced when selling before. Thank you again and we shall be in contact when the next time comes, Steph.
Hi Stephanie, thank you for your 5* review and fantastic comments. We are delighted that you received such wonderful service, especially from Hannah and the team. They will be thrilled to read your comments and more than happy to help out in the future. With many thanks for your review and for recommending us to others
5/5
GoogleKat at Nicol & Co is an absolute star ! She really does deserves a medal for helping us with the most long winded sale and purchase of our properties. We’ve had twist and turns the whole way and it really did go right to the wire… but, at the very last minute everything went through and we’ve now finally completed! We want to send a massive thank you to the Nicol & Co team but especially to Kat who really did perform miracles and we’re really grateful for all their hard work! They get 5 stars from us, and we’re delighted we chose them to act on our behalf. Thank you Andrew and Tracey and Belle x
Hi Tracey, thank you for your fantastic 5* review! We're glad Kat and the team managed to help you through and they will be very pleased with your comments. Should you need any help in the future, we would be more than happy to assist! All the best to you, Andrew and Belle.
5/5
GoogleHaving had a bad experience with another estate agent when trying to sell my house I cannot recommend Nicol & Co enough. They walk you through every element of the process, making sure you're kept aware of what's going on every step of the way. What I particularly liked was the after sale support - the "sale progressor" role - my previous experience across the years has been that once a sale has been secured you're pretty much left to keep pushing the solicitors along yourself, ringing backwards and forwards between solicitors / estate agents who in turn get onto the buyers who in turn get onto their solicitors. Nicol & Co do all this proactively for you. Kat Grealy was exemplary in this role for us. Cannot recommend enough.
Hi Lesley, thank you for your 5* review and your high recommendation. We're really pleased you felt supported throughout and that Kat was proactively helping you and providing support, she will be thrilled with your kind comments.
5/5
GoogleNichol & Co were very helpful in my property search I felt Alice really understood what I wanted in a house and so was extremely proactive when suitable properties became available - making sure I got to see them asap. I am now purchasing a house which ticks all my boxes and more.
Hi Elaine, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to know that Alice was very helpful in your property search by being extremely proactive, finding the right suitability for you and ticking all your boxes too. Should you need, the team are always happy to help!
5/5
GoogleFab experience buying with Nicol and Co in Worcester. Alex E proactively helped me to find me the right property and Alice B was efficient with all of the arrangements once my offer was accepted. Found the perfect house for me in less than a fortnight. A great, professional service and will recommend them to others!
5/5
GoogleNicol and Co have been fantastic at making buying our home stress free, quick and easy. A special mention to Molly who was always quick to respond to emails and calls and answer any questions we may have. We are very much looking forward moving in to our forever home next week. Thank you and would highly reccommend!
Hi Victoria, thank you for your 5* review of our Worcester team and your high recommendation. It's great to hear you have had a stress free and fantastic experience, especially with Molly who has been prompt to respond and able to answer any questions you may have had. Congratulations on your forever home too!
5/5
GoogleAlthough the purchasing process of our first home was long and delayed by the vendor's solicitors, Kat was constantly there supporting us, keeping us updated, and chasing all the parties involved. It was very easy to contact her. She always replied to our questions and queries very quickly. On several ocassions, we also dealt with Kat's colleagues who were equally helpful. Would recommend Nicol & Co as a very professional estate agency.
Hi Lorena, thank you for your 5* review and your recommendation. We're really pleased the Worcester team and specifically Kat were professional, easy to contact, supportive and keeping you up to date throughout replying promptly to any queries you may have had. They're always happy to help!
5/5
GoogleIt has been wonderful working with Hayley Knight. I’m indebted to her, she’s always helpful, quick to respond to emails, and goes the extra mile to keep me updated. She’s made my life easier by being thoughtful and efficient. Thanks Hayley, I look forward to speaking with you more over the coming weeks.
Hi Cathy, thank you for your 5* review of our Worcester team. We're delighted to hear that Hayley has been able to make such a positive impact on your experience. Her dedication to being helpful, responsive, and thorough is something we truly value. We're thrilled to have her on our team and to hear how much she’s contributed to making your life easier. We look forward to continuing to support you and working together in the coming weeks. Thanks again for your kind words!
5/5
GoogleWe've had a great service from the team from the initial sale appointment through to completion. Kat has been great at keeping us updated as the sale progressed and someone has always been available if we've had any queries. Highly recommended 👌 …
Hi Karen, thank you for your 5* review of our Worcester team and your high recommendation! We're thrilled to hear that you were happy with the service from start to finish. Kat and the rest of the team work hard to ensure a smooth process, and it’s wonderful to know we met your expectations. If you ever need us in the future, don't hesitate to reach out.
5/5
GoogleWe brought our first home through Nicol and Co & had the pleasure of dealing with Hannah. As we were first time buyers hannah made us feel at ease and answered any questions including the silly ones. Nothing was too much for her. Hannah kept us in the loop at every stage and even when no progress was made she called to keep in touch. Thank you Hannah
Hi Clare, thank you for your 5* review of our Worcester office and for your great review of Hannah. It's great to hear you felt at ease throughout and had every question answered. They're always happy to help.
5/5
GoogleHands down, the best estate agent we have ever encountered. The journey from placing our house on the market to finding a new home was seamless. The team an Nicol and Co. Worcester kept us informed throughout the whole process and were always on the end of the phone to answer any questions. Estate agents take a lot of flack, but Nicol and Co are offering a level of service we've never experienced. You will have no regrets if you use them and the journey will be stress free. Thanks you!! from Team K-S
Good morning and thank you very much for taking the time to leave us such a wonderful 5* review. We are delighted to read such fantastic feedback and thank you for recommending us to others. We hope you are very happy in your new home
5/5
GoogleMyself and my partner Neill are just finalising our sale with Nicol & Co and I can't thank them enough. Especially, Kat Grealy who has been absolutely amazing, she has given us regular updates and pushed things forward which I know without her we wouldn't have exchanged today. We are just waiting to complete so all very exciting so a big thank to Nicol & Co and as said especially Kat. Nikki & Neill
Hi Nikki, thank you for your 5* review and fantastic comments! We are delighted that you and Neill received such wonderful service during this exciting time and were kept in the loop throughout, especially from Kat. She will be absolutely thrilled to read your comments! We would be more than happy to help out in the future should you need and wish you all the best. With many thanks for your review and for recommending us.
5/5
GoogleOur first contact was with Neil at our property in St John’s…… right from the start, we liked this man, he had our concerns straight away. A few aborted sales due to the property having issues, but each time the team were on it. We have now sold and have to say, what a wonderful group of staff. Especially Kat, she called us every Friday and updated us with everything that was going on. Wish we had chosen this Estate Agent from the very beginning. Thank you Nicol and Co - you are the best. We wish you continued success.
Hi Linda, thank you for your lovely words and for leaving us a 5* review. Neil, Kat and the team will be thrilled to read your comments. Thank you for choosing Nicol & Co to sell your property
5/5
GoogleWe asked a number of agents over to look at our land that we wanted to sell. Including some we had been happy working with before. I hadn't met Luke before but I knew his name because he had been pro active in mailing me direct at the last development we had. What impressed me the most was that Luke is a specialist in land.....he understand the property market too but he gets developments better than any other agent ive met. He sold off market and gained us an above market value. Since then he has provided his invaluable expertise on other sites I own so when I come to sell I will be using Luke at Nicols for those too. Luke understands the importance of nurturing long term relationships for everyone's mutual gain. We appreciate all his time and efforts in the smooth selling of our land.
Hi Lucy, thank you for the very comprehensive 5* review, Luke and our land department will be thrilled to read your comments. Your review is very much appreciated and we would be delighted to assist you again in the future. With many thanks from Nicol & Co
5/5
GoogleAlice was very friendly and knowledgeable of the property. She really made the whole experience very enjoyable and obviously cares very much about her clients. Staff I have spoken to on the phone have been friendly and helpful. Great response time when replying to emails and calls. I have very much enjoyed my engagements with Nicol and Co so far and are looking forward to completing with them!
Hi Claire, thank you for your 5* review of the Worcester office and for specifically naming Alice for being very friendly, knowledgeable and making the experience enjoyable. We're really pleased the team have been friendly and helpful too. They're always happy to help!
5/5
GoogleNicol & Co have been and are continuing to be true professionals in facilitating the Sale of 3 new builds in Vicar Street Worcester for us. Heather has been our main point of contact throughout and has been brilliant.
Hi Harry & Max, thank you for your 5* review of our Worcester team! We are delighted to hear that you found our team professional and supportive and Heather will be thrilled to know she has made such a positive impact as your main point of contact.
5/5
GoogleThe sale of our property was seamless, Senior Sales Consultant Alice Bennett handled our sale and was always so responsive to our emails/phone calls if we had any questions. The viewing consultants showing individuals around our house were lovely and always respected our home when entering. 10/10 service, would recommend to anyone.
Hi Brad, thank you for your 5* review of our Worcester team and your recommendation! We're delighted to hear that your property sale went seamlessly and Alice was responsive to any questions you had. Alice & the team will be overjoyed with your comments and are always happy to help!
5/5
GoogleThe sale of our property was seamless, Senior Sales Consultant Alice Bennett handled our sale and was always so responsive to our emails/phone calls if we had any questions. The viewing consultants showing individuals around our house were lovely and always respected our home when entering. 10/10 service, would recommend to anyone.
Hi Brad, thank you for your 5* review of our Worcester team and your recommendation! We're delighted to hear that your property sale went seamlessly and Alice was responsive to any questions you had. Alice & the team will be overjoyed with your comments and are always happy to help!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
57 reviews from sellers, rated 4.9 out of 5 on average. For example, Sophie wrote: "Nathan, Jo, Tom and Nigel have all been fantastic. From the start of the process I felt confident that they would do a great job and they have always been ..."
57 reviews from buyers, rated 4.9 out of 5 on average. For example, Rosie wrote: "Nigel and the team were fantastic and kept us updated every step of the way and assisted where they could to ensure everything went smoothly. It can't be easy ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Penny wrote: "We have bought/sold and more recently rented out property through Nicol and Co. They are without exception brilliant at what they do. Having had such a great ..."
8 reviews from tenants, rated 4.0 out of 5 on average. For example, Ross wrote: "Rhiannon was brilliant throughout the whole process, out of all the agents I enquired about properties with Rhiannon was the only one to come back to me and ..."
Yes. In The Trusted Agent 2026 awards: Nicol & Co, Worcester won Platinum; Nicol & Co, Droitwich Spa won Platinum; Nicol & Co, Malvern won Gold.
