Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNicol and Co have been great to deal with, Alice and the team have been really friendly and helpful, and provided great advice on what to do in relation to the sale of our house. Would definitely recommend Nicol and Co
David · 18 November 2024
Agent replied · 9 December 2024
Hi David, thank you for your 5* review of our Worcester team and your amazing comments. It's great to hear the team and especially Alice have been really friendly, helpful and provided great advice too. Thank you for your recommendation too, it's greatly appreciated!
★★★★★ 5/5
GoogleExcellent service from Nicol and Co for selling our property. Despite it taking a long time to sell the team persevered. A special thank you to Alice who was professional, warm and knowledgeable when showing our home to prospective buyers. She gave thorough feedback and communicated information clearly. Would highly recommend
Phenice · 7 June 2024
Agent replied · 14 June 2024
Hi Phenice, thank you for your 5* review of our Worcester team and your high recommendation. A special thanks to you for highlighting Alice's professionalism, warmth, and knowledge. She will be thrilled to know that her efforts and clear communication were appreciated. If you ever need our services again, please don't hesitate to reach out to the team.
★★★★★ 5/5
GoogleCommunication throughout was brilliant, great teamwork and a great team. Once the sale was agreed Kat took over the sales progression work and again to have her on my side was a blessing. Very knowledgeable, professional and a wonderful communicator. THANK YOU 🤩 …
Jonathan · 13 March 2026
Agent replied · 13 April 2026
Hi Jonathan, thank you for your 5* review of our Worcester team. We are absolutely delighted to hear that you felt supported throughout the entire process. Clear communication and strong teamwork are incredibly important to us, so it is … More
★★★★★ 5/5
GoogleMyself and my partner Neill are just finalising our sale with Nicol & Co and I can't thank them enough.
Especially, Kat Grealy who has been absolutely amazing, she has given us regular updates and pushed things forward which I know without her we wouldn't have exchanged today. We are just waiting to complete so all very exciting so a big thank to Nicol & Co and as said especially Kat.
Nikki & Neill
Nikki · 19 September 2022
Agent replied
Hi Nikki, thank you for your 5* review and fantastic comments! We are delighted that you and Neill received such wonderful service during this exciting time and were kept in the loop throughout, especially from Kat. She will be absolutely thrilled to read your comments! We would be more than happy to help out in the future should you need and wish you all the best. With many thanks for your review and for recommending us.
★★★★★ 5/5
GoogleI have just offered on a property sold by Nicol and co Worcester. I found the team there to be very helpful and efficient, and should I ever need an Estate Agent in future I would pick them. Alice did the viewing with me and made sure everything progressed efficiently.
Linda · 3 June 2024
Agent replied · 6 June 2024
Hi Linda, thank you for your 5* review of our Worcester team and your fantastic comments. It's great to hear that the team were very helpful and efficient. Thank you for naming Alice too, it's great to hear everything progressed efficiently. The team are always happy to help!
★★★★★ 5/5
GoogleExcellent service and support from Alice Bennett @nicole and co Worcester. Alice has helped me to find my dream home. Thank you Alice…. Stacey
Zac · 22 May 2025
Agent replied · 3 June 2025
Hi Zac, thank you for your 5* review of our Worcester team and for naming Alice too. We're thrilled to hear that Alice was able to help you find your dream home, that's exactly what we're here for. We'll be sure to pass on your kind words to her. Wishing you all the best as you settle in!
★★★★★ 5/5
GoogleA massive thank you to Sophie who helped me and made me feel so welcome last week when I was doing my work experience! She was so lovely and supportive and made my week great☺️ Thank you so much!
Emma · 3 November 2024
Agent replied · 10 November 2024
Hi Emma, thank you for your 5* review and for your kind comments towards Sophie! It's great to hear that you felt supported and welcome on your work experience week - wishing you all the best!
★★★★★ 5/5
GoogleI used Nichol and Co recently to sell my property. Couldn't have been easier and they got me a great price, higher than originally advertised for. The team is very professional, Dan, Molly, Alice and Kat kept me up to date from the inital enquiry right through to handing the keys over. Would definitely use them again and recommend if you are looking for an agent.
Richard · 21 March 2023
Agent replied
Hi Richard, thank you for your 5* review of our Worcester team. It's great to hear that they were professional throughout and helped you achieved a higher price for selling your property. Thank you for the recommendation too!
★★★★★ 5/5
GoogleWe bought our house through Nicol & Co.
They were fantastic throughout and always there for any questions we needed answers to, in what felt like a very stressful experience on our part.
Big thanks to Niamh, Odette, Coral and especially Rachel who must of been sick of my voice by the end of it.
Nice surprise when you collect your new keys also, lovely little touch.
All the best
Dan
Daniel · 19 September 2022
Agent replied
Good afternoon Daniel, thank you for the fantastic 5* review of our Droitwich team. We are delighted to hear that your house purchase went through with all the support of the team. Thank you for your recommendation, with best wishes from all at Nicol & Co
★★★★★ 5/5
GoogleFrom 1st contact with Jake, discussions and viewing with Dan, and updates with Alice, Nicol & Co has been prompt, responsive and professional. Kat was exceptionally helpful and diligent in progressing through to completion. Very impressed
Dave · 2 December 2024
Agent replied · 24 August 2024
Hi Dave, thank you for your 5* review of our Worcester team and for naming Jake, Dan & Alice too. It's great to hear that the team were prompt, responsive and professional throughout. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleUsed Nicol & co for sale of our late parents house. From start to completion they were friendly and professional. House sold within a week. We had regular updates from Kat. This made the experience run smoothly. Would highly recommend.
Valerie · 13 March 2026
Agent replied · 13 April 2026
Hi Valerie, thank you for your 5* review of our Worcester team and your high recommendation. We truly appreciate you choosing us to support you during what can be a difficult and emotional time. We’re delighted to hear that the property … More
★★★★★ 5/5
GoogleWe’ve been renting with this agency for several years now, and the service has always been consistent and professional. Most recently, Sami supported us in securing our new home, and the whole process was handled smoothly from start to …
Yone · 13 March 2026
Agent replied · 13 April 2026
Hi Yone, thank you for your 5* review of our Worcester team and for naming Sami too. We’re delighted to hear that your experience with us over the years has been consistently professional and that your recent move was handled smoothly from … More
★★★★★ 5/5
GoogleCan not thank Nicol and Co, and especially Kat enough for their help and support throughout the sale of my property.
It wasn't straight forward, but they helped throughout, excellent communication and reassurance from start to finish. I would have been lost without her!
Rachel · 6 July 2024
Agent replied · 16 July 2024
Hi Rachel, thank you for your 5* review of our Worcester team and glowing review of Kat. We are thrilled to hear that the team and especially Kat, provided the help and support you needed throughout the sale of your property with excellent communication and reassurances from the start to finish. If you ever need any further assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
FacebookWe have been very satisfied with NICOLS and the excellent service from the start. Although not the cheapest they certainly gave us brilliant service with many extras in support along the way. We have had a tricky journey to completion, but Leanne has been working up and down our chain to keep things moving for us. Our experience in viewings for our move was also excellent as we saw many properties marketed by NICOLS before purchasing. We thank them and recommend them unreservedly.
Glenys · 6 January 2021
Agent replied · 24 May 2023
Hello I don’t know if you are comfortable with this but I am sorry for interfering on your profile, I don't know if we could be friends? ... I really don't want to be rude to send you a request without your permission, I don’t know if it will be conv… See more
★★★★★ 5/5
GoogleFor the second time we have used Nicol and Co Estate agents and as before the service has been excellent .The whole team have been very helpful at all times but I would like to thank Leanne Fletcher for keeping us up to date at all times and following everything through and Dominique for helping us by being so proactive when guiding our buyer through the process so that all things ran so smoothly overcoming some difficult hurdles that would have caused most chains to crumble .I would recommend service very highly and would use Nicol and Co again if I needed an agent in the future.Thank you very much Jean Clutterbuck
Les · 26 March 2020
Agent replied
Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that you have received from the team at Nicol & Co.
★★★★★ 5/5
GoogleNicol and Co in Worcester have afforded excellent service during both the selling and purchase of my properties. The first member of the team I met was Gemma Welch who has been particularly helpful: always friendly and patient with a real understanding of the highs and lows of moving house. I would highly recommend this estate agent when compared to other estate agents in Worcester, as both Gemma and the team have given sound advice and prompt service throughout the process. Thank you.
T · 26 March 2020
Agent replied
Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Gemma and the team have provided you with.
★★★★★ 5/5
FacebookVery happy and pleased to say that as a potential buyer I received a very professional service from Nicol and Co. From my first initial enquiry and then follow up calls after viewing a property, then subsequent calls with further matches of potential properties to suit. I have mostly dealt with Dan who has been professional and helpful. He has followed up with further information I have requested in a courteous, professional and enthusiastic manner. A refreshing change. I have previously dealt with Matt Nicol in his earlier years and have seen the company grow. How lovely that his staff have maintained his ethos for being genuine, trustworthy and pleasant. Well done to all I have had contact with over the last few months.
Tracey · 3 January 2020
Agent replied
Thank you so much for your endorsement Tracey, we're glad you received such excellent service.
★★★★★ 5/5
GoogleThank you to all the staff at Nicol and Co!!! Finally moving into our new home after a long time trying. We could not have done it without the help and support from the staff. The staff we understanding, supportive and pro-active in trying times. Special thanks to Kat whose regulars updates kept us sane!
James · 5 September 2023
Agent replied · 19 September 2023
Hi James, thank you for your 5* review and congratulations on finally moving into your new home! It's wonderful to hear that the team played such a crucial role in making this happen for you. Their understanding, support, and pro-active approach really made a difference, and it's heartening to know that Kat's regular updates provided that extra touch of sanity during the process. They're always happy to help.
★★★★★ 5/5
GoogleI have been very impressed with the customer service that I have received from the lettings team and Nicol and Co. This is the first time that I have rented a property out but I have found the team to be informative and helpful. Lauren, James, Amy and Sammi have always been on hand to offer support and advice. They efficiently found me suitable tenants and I thoroughly recommend their services. Lauren has kept me informed throughout the process and I have found her and all of the team to be very pleasant and friendly.
.
Martina · 18 November 2024
Agent replied · 9 December 2024
Hi Martina, thank you for your 5* review of our Lettings team and your recommendation. We're thrilled to hear that your first experience renting out a property has been smooth and positive. Lauren, James, Amy, and Sami are dedicated to providing informative and supportive service, and it's wonderful to know they've made the process easy for you. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleWhen we decided to sell our property we invited a number of local Agents round. The service proposition and understanding of the local property market presented to us by Dominique was head and shoulders above the other Agents. The marketing material produced was of a high quality and really did represent our property well, it would have certainly contributed to a sale on the third viewing.
The service provided by Nicole & Co includes regular updates on the chain, negating the need to call our Solicitor. Another great service is assistance to complete the daunting property questionnaire, this was done on an evening in our home. Having someone guide you through and explain the questions definitely helps. This ensured everything was ready to present to our Solicitor once we accepted our offer.
When looking for our new home we engaged with Gemma, who understood our requirements in terms of what our next property needed to offer. She sent through relevant properties that met our requirements, as opposed to other Agents who we registered our interest with, despite spending time explaining what we were looking for they sent us details of properties which were not suitable. I suspect we were just added to a mailing list and received everything regardless of suitability.
You have to expect selling and buying a property to be stressful, however I am convinced this is reduced when you partner with the likes Nicole & Co.
I would, without question, recommend the services of Nicole & Co based on my experience.
Sam · 20 September 2019
Agent replied
Dear Sam,
I would like to thank you personally for the time you have taken to review the company. I hope that your review will give others comfort if they are considering their agent choices.
Thank you once again on behalf of all of the team you met & dealt with.
Best wishes
Matt Nicol
★★★★★ 5/5
GoogleNichol&Co have been excellent from day 1. This includes from coming to value the property, aid in paperwork, booking viewings to after sales.
They have taken the stress out of selling and buying.
I would like to thank Scott Hyde and all the folks at Nichol&Co for excellent service.
I must edit my review to thank Leanne Fletcher for her brilliant after sales support. It takes a load off knowing there is someone chasing up solicitors for me. She regularly updated me all the way up to exchange and beyond.
Mike · 20 September 2019
Agent replied
Thank you so much for your positive feedback, it is great to hear that you are so pleased with the service that Scott has provided you with.
★★★★★ 5/5
GoogleFrom the initial visit from Neil to value to the property, to the speed of getting it on the market and quick sale, the communication via Kat was excellent. She explained everything clearly and even helped with our onwards purchase with a different estate agents, as well as dealing with solicitors extremely well. I would thoroughly recommend Nicol and Co to sell your house with.
Leanne · 19 September 2022
Agent replied · 19 September 2023
Hi Leanne, Thank you for your 5* review and high recommendation. We're really glad you had a smooth selling process and that Kat kept you up to date throughout. We wish you all the best and if you need any help, we would be more than happy to assist!
★★★★★ 5/5
GoogleFrom our initial contact house hunting, until our recent exchange of contracts, Nicol & Co. have been great to work with. In particular, we'd like to thank Kat Grealy, the sales progressor, who kept us smiling through our long process. Kat was friendly, proactive, knowledgeable, and most importantly responsive. We wouldn't hesitate to use Nicol & Co. in the future and 100% recommend their services.PositiveResponsiveness, Quality, Professionalism
Lindsay · 9 June 2022
Agent replied · 8 June 2024
Good morning Lindsay, thank you for your lovely 5* review for the Worcester office, and for giving Kat a special mention, she will be delighted to read this feedback. We are so pleased that your transaction went smoothly and thank you for recommending us to others. With very best wishes from Nicol & Co
★★★★★ 5/5
GoogleNicol and Co Worcester have been a brilliant help to us finding our new home. Alice in particular has been extremely professional, helpful and attentive throughout the entire process. They have been able to provide us with an extremely skilled and reasonable mortgage advisor. We couldn't recommend them more highly.
Abigail · 19 November 2023
Agent replied · 21 November 2023
Hi Abigail, thank you for your 5* review, your wonderful feedback and your high recommendation. We are thrilled to hear about your positive experience with the Worcester team, especially with Alice. It's always our goal to provide a seamless and professional service, and we're delighted that Alice was able to assist you effectively.
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