1/5
GoogleRating only, no written review.
Trusted Agent profile · Kent, Surrey, East Sussex and more
Verified
Your Move reviews in Canterbury, Tunbridge Wells, Dartford and 27 more
★★★★★
7,876 reviews across 37 offices and 5 platforms
Your Move has 37 offices, in Canterbury (two offices), Tunbridge Wells (two offices), Dartford, Egham (two offices), Gravesend (two offices), New Cross, Plaistow, Whitton, Surbiton, Eltham, Bromley, Bexleyheath, Abbey Wood, Hastings, Rochester (three offices), Catford, Swanley, Blackheath, Rainham, Rye, Wallington, Sutton (two offices), Walderslade, Hoo, Maidstone, Gillingham, Chatham, Deal, Longfield and Faversham (Kent, Surrey, East Sussex and Greater London). Together they have 7,876 reviews on five platforms, rated 4.5 out of 5 overall.
6,010
Reviews on Google
All 37 offices
14
Reviews on Facebook
All 37 offices
7
Reviews on Yell
All 37 offices
3
Reviews on View Agents
All 37 offices
1,842
Reviews on Trustpilot
All 37 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Your Move's 37 offices, most reviewed first. Each has its own page.
- Your Move Canterbury (3 St. Margarets Street)3 St. Margarets Street, CT1 2TP2,135 reviews · 293 on Google (4.2)69 in the last 90 days
- Your Move Tunbridge wells18 High Street, TN1 1UX416 reviews · 415 on Google (4.5)22 in the last 90 days
- Your Move Dartford16 Spital Street, Dartford, DA1 2DL366 reviews · 363 on Google (4.7)0 in the last 90 days
- Your Move Egham (49 High Street)49 High Street, TW20 9EW345 reviews · 344 on Google (4.1)10 in the last 90 days
- Your Move Gravesend (178-182 Parrock Street)178-182 Parrock Street, DA12 1ES317 reviews · 316 on Google (4.7)16 in the last 90 days
- Your Move New Cross163 New Cross Road, SE14 5DG287 reviews · 287 on Google (4.6)4 in the last 90 days
- Your Move EghamMilton House, 27 Station Rd, TW20 9LB283 reviews · 283 on Google (4.1)10 in the last 90 days
- Your Move GravesendZero Windmill Street, DA12 1AD248 reviews · 248 on Google (4.6)0 in the last 90 days
- Reeds Rains Plaistow286-288 Barking Road, E13 8HR248 reviews · 248 on Google (4.6)15 in the last 90 days
- Your Move Whitton115 High Street, TW2 7LG237 reviews · 236 on Google (4.8)5 in the last 90 days
- Your Move Surbiton22 Claremont Road, KT6 4QU225 reviews · 225 on Google (4.6)5 in the last 90 days
- Your Move Eltham8 Well Hall Road, SE9 6SF223 reviews · 223 on Google (4.8)4 in the last 90 days
- Your Move Tunbridge Wells (18 High Street)18 High Street, TN1 1UX221 reviews · 221 on Google (4.8)0 in the last 90 days
- Your Move, Bromley1 West Street, BR1 1RE188 reviews · 187 on Google (4.2)8 in the last 90 days
- Your Move Bexleyheath102a Broadway, DA6 7DE168 reviews · 168 on Google (4.6)2 in the last 90 days
- Your Move Abbey Wood1 Wilton Road, SE2 9RH157 reviews · 157 on Google (4.5)7 in the last 90 days
- Your Move Hastings43 Havelock Road, TN34 1BE155 reviews · 155 on Google (4.9)3 in the last 90 days
- Your Move Rochester (171 High Street)171 High Street, ME1 1EH146 reviews · 146 on Google (4.5)4 in the last 90 days
- Reeds Rains Catford113 Rushey Green, SE6 4AA139 reviews · 138 on Google (4.6)0 in the last 90 days
- Your Move, Swanley43 High Street, BR8 8AE136 reviews · 136 on Google (4.7)4 in the last 90 days
- Your Move Blackheath186 Westcombe Hill, SE3 7DH132 reviews · 132 on Google (4.5)5 in the last 90 days
- Your Move Rainham84 High Street, ME8 7JJ130 reviews · 126 on Google (4.7)1 in the last 90 days
- Your Move Rochester152 High St, ME1 1ER116 reviews · 116 on Google (4.7)0 in the last 90 days
- Your Move Rochester (152 High Street)152 High Street, ME1 1EH116 reviews · 116 on Google (4.7)0 in the last 90 days
- Reeds Rains, Rye39 Cinque Ports Street, TN31 7AD111 reviews · 109 on Google (4.7)0 in the last 90 days
- Your Move Canterbury3 St Margaret's Street, CT1 2AX102 reviews · 102 on Google (3.5)0 in the last 90 days
- Your Move Wallington51a Woodcote Road, SM6 0LT98 reviews · 98 on Google (4.6)2 in the last 90 days
- Your Move Sutton Lettings3 Station Parade, SM2 5AD81 reviews · 79 on Google (4.0)0 in the last 90 days
- Your Move Sutton2/3 Regent Parade, SM2 5BQ80 reviews · 78 on Google (4.0)0 in the last 90 days
- Your Move Walderslade385 Walderslade Road, ME5 9LL78 reviews · 76 on Google (4.7)0 in the last 90 days
- Your Move HooMain Road, ME3 9AA55 reviews · 55 on Google (4.8)0 in the last 90 days
- Your Move Maidstone11 King Street, ME14 1DW54 reviews · 54 on Google (4.2)0 in the last 90 days
- Your Move Gillingham79 Balmoral Road, ME7 4PD52 reviews · 52 on Google (4.3)0 in the last 90 days
- Your Move Chatham8-12 Military Road, ME4 4JA41 reviews · 37 on Google (4.7)0 in the last 90 days
- Your Move Deal30 High Street, CT14 6HE16 reviews · 15 on Google (4.2)0 in the last 90 days
- Your Move Longfield53 - 55 Station Road, DA3 7QA10 reviews · 10 on Google (4.1)0 in the last 90 days
- Your Move Faversham11a Market Place, ME13 7AG4 reviews · 4 on Google (4.8)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Your Move office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
TrustpilotYour Move Consett.
Your Move Consett.I have always had excellent service from the Consett branch of Your Move, but have been particularly impressed with the service Chera-Lise has provided. She always goes above and beyond the service that is required to ensure everything runs smoothly. I always use Your Move to find new tenants for my properties and they never fail to give good service. I would recommend them to any landlord.
5/5
TrustpilotWe placed our rental property with the …
We placed our rental property with the houghton office and had a viewing within 2 days! The whole process was easy and effortless and we now have a tenant. Thank you to the whole team, would definitely use you again.
5/5
GoogleWe sold through Your Move in Sutton, after meeting with a few local agents, and being an agent myself in Wimbledon, I found Your Move stood out. They have a very genuine honest demeanor and were good with feedback and keeping us updated …
5/5
GoogleYour Move Egham could not have been more fantastic. In particular Sue Stewart went above and beyond the call of duty and not only found us a house, but a home which we could not love more. From first contact she was helpful, friendly and polite and was incredibly flexible to our needs. The entire team at Egham were also very knowledgeable and provided great assistance throughout the process being very quick to respond and relate information back to us. Very happy customer and very thankful to all at Your Move Egham!
1/5
GoogleRating only, no written review.
1/5
GoogleDon't waste your time or money. Dealt with Your Move on both sales and lettings shockingly bad on both sides. Take your money and don't care a jot about customer service. I could write an essay about the appalling service we received. Very untrustworthy company.
5/5
GoogleGreat customer service! Professional, efficient and fast ! I can thoroughly recommend them
5/5
GoogleWe sold through Your Move in Sutton, after meeting with a few local agents, and being an agent myself in Wimbledon, I found Your Move stood out. They have a very genuine honest demeanor and were good with feedback and keeping us updated …
2/5
Googleso bad it pains me
1/5
GoogleAn absolutely appallingly service. They do not deserve even one star. The service is inadequate and inefficient, avoid at all costs. Through false promises and plain incompetence they will cost you time, money and sanity.
1/5
GoogleTerrible experience as a landlord, will be withdrawing my portfolio from this agency. Staff don't know what they are doing, patronising, rude with zero customer services skills. Run by your stereotypical estate agent types (all talk but no action)
1/5
GoogleNever use this agent again. They just kick you out from your apartment without compensation and notice. Ridiculous. If one day, you country is fallen. Remember these unfair things you have done. Thank you Bye bye
5/5
GoogleThank you to all the staff at Your Move in Egham for making my experience, pleasant and easy. I would highly recommend using Your Move if you are looking for properties. Thanks again
1/5
GoogleIf you gave a disabled monkey a letting agency and asked them to handle a contract they'd do a better job. Lost my passport photocopies then had the gall to tell me I hadn't handed them in when I'd watched him scan it in front me me. Drew up our first contract on the back of a scrap piece of paper, tried to take the house and put it back on the market twice. Charged hundreds of pounds in administrative fees that I would dearly like returned (we are students) and was all around inept, hard to reach and useless. Also, their reference program crashed so we had to do it twice. The sooner a law is passed restricting the ability of letting agencies to charge at will the better. This company should be closed down. The actual landlord was lovely and was similarly aghast and struck at their incompetence.
5/5
GoogleYourMove Egham worked very hard to find me good tenants. There were a lot of viewings and some tenants pulled out after everything was agreed, but they carried on with enthusiasm until good tenants were found. In particular, Sue & Dean on the viewings, and Abbie on the admin, were excellent. When I phoned or emailed Abbie, she always came back to me really fast, which is quite unusual. I will definitely use them again when the need arises.
5/5
GoogleMany thanks to Henny for all the help as mortgage adviser, speedy professional work to get us the mortgage offer. All the best and see you soon. Paula+Alex
5/5
GoogleHad a brilliant experience with the team at Your Move Surbiton. They were quick, efficient, and they didn't surprise us with any hidden fees - like most places do. I would highly recommend them, especially Lloyd, cracking guy - he made sure it took us under two weeks from the viewing to move in. I will definitely be using them in the future
5/5
GoogleThey are very lovely, and the staff is very helpful to help me to find out a suitable house
1/5
GoogleIf you gave a disabled monkey a letting agency and asked them to handle a contract they'd do a better job. Lost my passport photocopies then had the gall to tell me I hadn't handed them in when I'd watched him scan it in front me me. Drew up our first contract on the back of a scrap piece of paper, tried to take the house and put it back on the market twice. Charged hundreds of pounds in administrative fees that I would dearly like returned (we are students) and was all around inept, hard to reach and useless. Also, their reference program crashed so we had to do it twice. The sooner a law is passed restricting the ability of letting agencies to charge at will the better. This company should be closed down. The actual landlord was lovely and was similarly aghast and struck at their incompetence.
1/5
GoogleUnnecessary stress, rude and unhelpful staff and complete inability to do anything. I've heard sly remarks behind my housemates backs from a staff member, I've been unable to regain my deposit due to the staff not keeping up to date and not bothering to do anything even after countless phone calls and visits and students are forced to use this service due to a lack of alternatives. Shameful and dissapointing.
5/5
GoogleVery friendly and helpful team, we viewed and moved in within two weeks, they told us everything we had to do ASAP and didn't surprise us with any added fees - like most places do - I would highly recommend them and I will be looking to use them in the future.
1/5
GoogleRating only, no written review.
1/5
GoogleThe most rubbish, racist and unprofessional people at this branch with nonchalant attitude towards customers. Beware of this people.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Your Move
Which Your Move office has the most reviews?
Canterbury (3 St. Margarets Street) has the most, with 2,135 reviews rated 4.3 out of 5, followed by Tunbridge wells with 416.
Where are the Your Move offices?
The 37 Your Move offices, by town:
- Abbey Wood: 1 Wilton Road, Abbey Wood, SE2 9RH
- Bexleyheath: 102a Broadway, Bexleyheath, Kent, DA6 7DE
- Blackheath: 186 Westcombe Hill, Blackheath, Greater London, SE3 7DH
- Bromley: 1 West Street, Bromley, Kent, BR1 1RE
- Canterbury: 3 St Margaret's Street, Canterbury, Kent, CT1 2AX
- Canterbury (3 St. Margarets Street): 3 St. Margarets Street, Canterbury, CT1 2TP
- Catford: 113 Rushey Green, Catford, SE6 4AA
- Chatham: 8-12 Military Road, Chatham, Kent, ME4 4JA
- Dartford: 16 Spital Street, Dartford, DA1 2DL
- Deal: 30 High Street, Deal, Kent, CT14 6HE
- Egham: Milton House, 27 Station Rd, Egham, TW20 9LB
- Egham (49 High Street): 49 High Street, Egham, Surrey, TW20 9EW
- Eltham: 8 Well Hall Road, Eltham, SE9 6SF
- Faversham: 11a Market Place, Faversham, Kent, ME13 7AG
- Gillingham: 79 Balmoral Road, Gillingham, Kent, ME7 4PD
- Gravesend: Zero Windmill Street, Gravesend, DA12 1AD
- Gravesend (178-182 Parrock Street): 178-182 Parrock Street, Gravesend, Kent, DA12 1ES
- Hastings: 43 Havelock Road, Hastings, East Sussex, TN34 1BE
- Hoo: Main Road, Hoo, Kent, ME3 9AA
- Longfield: 53 - 55 Station Road, Longfield, Kent, DA3 7QA
- Maidstone: 11 King Street, Maidstone, Kent, ME14 1DW
- New Cross: 163 New Cross Road, SE14 5DG
- Plaistow: 286-288 Barking Road, Plaistow, E13 8HR
- Rainham: 84 High Street, Rainham, Kent, ME8 7JJ
- Rochester: 152 High St, Rochester, ME1 1ER
- Rochester (152 High Street): 152 High Street, Rochester, ME1 1EH
- Rochester (171 High Street): 171 High Street, Rochester, Kent, ME1 1EH
- Rye: 39 Cinque Ports Street, Rye, TN31 7AD
- Surbiton: 22 Claremont Road, Surbiton, Surrey, KT6 4QU
- Sutton: 2/3 Regent Parade, Sutton, Surrey, SM2 5BQ
- Sutton Lettings: 3 Station Parade, Sutton, Surrey, SM2 5AD
- Swanley: 43 High Street, Swanley, Kent, BR8 8AE
- Tunbridge wells: 18 High Street, Tunbridge Wells, Kent, TN1 1UX
- Tunbridge Wells (18 High Street): 18 High Street, Tunbridge Wells, TN1 1UX
- Walderslade: 385 Walderslade Road, Kent, ME5 9LL
- Wallington: 51a Woodcote Road, Wallington, Surrey, SM6 0LT
- Whitton: 115 High Street, Whitton, Surrey, TW2 7LG
What do tenants say about Your Move?
3 reviews from tenants, rated 3.7 out of 5 on average. For example, Andreea wrote: "We have a very good experience with Your Move agency from central Bromley. They helped us find a couple of properties to view, according to our wishes, from ..."
Has Your Move won any awards?
Yes. In The Trusted Agent 2026 awards: Your Move, Whitton won Trusted Agent.
