Every review we hold for the Walderslade office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would really like to give a massive shout out to Lara and Hayley from Your Move Walderslade for helping me move into my beautiful little flat so quickly and efficiently.
I couldn't believe I have viewed on the thursday and signed the tenancy on the friday ready to be moved in on the following saturday it was absolutely amazing work and the ladies made me feel so much at ease.
Honestly these ladies deserve a Bonus for their hard work and dedication with helping me.
I would recommend them in a heart beat.
Emma · 6 November 2019
Agent replied
Thank you so much for your review and kind words, we really appreciate it. Kind regards, Lara and the team
★★★★★ 1/5
FacebookI am in the process of buying a house through your move in Walderslade and I have to say they have been the worst company I have ever had to deal with.
They do not return phone calls, they are very unhelpful and have no idea what’s happening most of the time.
Buying a house is one of the most stressful things but when you have to deal with morons like this it makes it 100 times worse.
The manager Anita Gill is the worst manager I have had to deal with she is extremely unhelpful and does not seem interested if the house goes through or not.
Nick · 31 October 2019
Agent replied
Couldn’t agree with you more
★★★★★ 5/5
GoogleI honestly cannot thank Your Move's Walderslade team enough for their help when selling my home. I unfortunately had a very difficult experience as a seller but it was nothing to do with them - throughout my horrendous time Asha and Lara were only one phonecall away, were incredibly supportive and marketed my property beautifully. Both Hayley's were also great with arranging viewings, and conducting them on my behalf.
I wouldn't hesitate to recommend this branch of Your Move to my friends and family who still live in the area, they were completely faultless. Thank you all.
Lucille · 30 July 2019
Agent replied
Thank you so much for your review and kind words, we really appreciate it. Kind regards, Lara and the team
★★★★★ 5/5
GoogleI honestly cannot thank Your Move's Walderslade team enough for their help when selling my home. I unfortunately had a very difficult experience as a seller but it was nothing to do with them - throughout my horrendous time Asha and Lara were only one phonecall away, were incredibly supportive and marketed my property beautifully. Both Hayley's were also great with arranging viewings, and conducting them on my behalf.
I wouldn't hesitate to recommend this branch of Your Move to my friends and family who still live in the area, they were completely faultless. Thank you all.
A · 2 July 2019
Agent replied
Thank you so much for your review and kind words, we really appreciate it. Kind regards, Lara and the team
★★★★★ 5/5
GoogleYour Move Walderslade Lettings have managed our property portfolio for over 6 years now. We have always found them to be professional and nothing is ever too much trouble. Any queries are dealt with efficiently and promptly which makes for a good working relationship. Would highly recommend Lara and the team.
Susan · 26 August 2020
Agent replied
Thank you so much for your review and kind words, we really appreciate it. Kind regards, Lara and the team
★★★★★ 5/5
GoogleI supported my elderly mother to sell her property with your move,so she could move into a warden control flat. Anita was fantastic,nothing was to much trouble for her. She took her time and explained everything to my mother,with regards to the selling process. it took many months for us to exchange and to complete,as there were problems along the way. Anita always kept us informed what was going on. She chased things up on our behalf,she often helped to resolve problems within the chain. She always kept us informed about what was happening.
Dylan was also involved in the selling process. He was also fantastic and always happy to answer and queries and chase anything up on our behalf
I can't thank Anita and Dylan enough. As it is really lovely to see my mum happy in her new home. .
Emma · 19 June 2020
★★★★★ 5/5
GoogleDeciding which estate agent to use in Walderslade can be tricky as in the village there are 5 to choose from. I am a big fan of atmosphere and welcome so decided to pop in each just to see which made me feel comfortable. All I can say, is Your Move were the ones. I received a warm welcome, a polite "how can I help" and smile from the other staff in the office. A young lad served me, Dylan, who was extremely knowledgeable and really made me feel at ease throughout my visit. I have since chosen Your Move to sell my house, Anita, the Branch Manager was great, again making me feel at ease and nothing was too much trouble. I would totally recommend Your Move and thank both Dylan and Anita for making my house move a pain free experience. Thank you I will be telling my friends to come and see you.
Michelle · 27 November 2019
★★★★★ 5/5
GoogleYour Move in Walderslade were honestly a joy to work with. Compared to all other agents Asha and her friendly team were by far the best! They’d answer questions on the same day, calling back when they said they would and generally working hard to get my sale through to completion. Lara’s valuation was spot on and Lloyd was brilliant getting me a mortgage. If you want good service, support and a friendly smile then use YOUR MOVE as I certainly will be again! Well done girls!
Laura · 30 July 2019
★★★★★ 5/5
GoogleRecently rented a property from Your-Move and I have absolutely nothing negative say about my letting experience. Everything was very straight forward, kept in the loop at all times by Hayley who even checked up after a couple weeks to make sure everything was okay.
Mikey · 9 September 2019
Agent replied
Thank you so much for your review and kind words, we really appreciate it. Kind regards, Hayley and the team
★★★★★ 5/5
GoogleYour move Walderslade have been incredible throughout the whole process of selling our house. From the moment we had our house valued we knew that Lara was some one to trust. The rest of the team were brilliant too. Nothing was ever too much and they always did what they said they would do. I would like to say I highly recommend Asha and Lara and there team. Thanks for all your hard work. Jayne
Jayne · 30 July 2019
★★★★★ 5/5
GoogleMany thanks to the staff at Your Move Walderslade especially Hayley and Lara for helping sell my brothers house after his accident. I was always updated with viewings and feed back and the whole process was smoother than I expected.
Colin · 30 July 2019
Agent replied
Thank you so much for your review and kind words, we really appreciate it. Kind regards, Lara and the team
★★★★★ 5/5
GoogleMany thanks to the staff at Your Move Walderslade especially Hayley and Lara for helping sell my brothers house after his accident. I was always updated with viewings and feed back and the whole process was smoother than I expected.
A · 2 July 2019
Agent replied
Thank you so much for your review and kind words, we really appreciate it. Kind regards, Lara and the team
★★★★★ 5/5
GoogleHayley and Laura was very proactive in finding us our new tenant they are very professional and conscientious. Nothing was too much trouble for them in respects to matching our requirements. Excellent service.
Fred · 7 May 2021
Agent replied
Thank you for your kind words Fred, We do really appreciate you taking the time to leave us feedback. Kind regards
Hayley & Lara
★★★★★ 5/5
GoogleLara, Lettings Manager has been brilliant in helping us from start to finish with our move. Would recommend Lara to assist with your rental move. Very professional and friendly.
Chris · 22 January 2021
Agent replied
Thank you so much for your review and kind words, we really appreciate it. Kind regards, Lara and the team
★★★★★ 5/5
GoogleThis is the second time I have dealt with Your Move Walderslade and I must say that both times they have been absolutely AMAZING.
The lettings staff were very supportive and fully understood the urgency at which I needed to find a tenant for my property and they did not let me down and found me the perfect tenant in a very short space of time.
The whole branch are really easy to deal with and very approachable. Everyone I dealt with were highly professional and nothing was too much trouble for them, even working over the Christmas period to ensure the new tenant could move in on the 1st January as required so the property was never empty.
I would definitely highly recommend them to anyone looking to rent out their property.
Richard · 27 January 2020
Agent replied
Thank you so much for your review and kind words, we really appreciate it. Kind regards, Lara and the team
★★★★★ 5/5
GoogleMyself and my girlfriend were looking for a place ad we were unsure what we was looking for. Lara assisted and found a place which we both love. she was very responsive and professional with updating us on the progress. all the paperwork went through and Hayley and Lara both kept us updated throughout. great team and really helpful staff, really good experience
Parris · 1 June 2021
Agent replied
Thankyou for your kind words, we are glad you both love your new home and wish you all the best for the future. Kind regards Lara & Hayley
★★★★★ 5/5
FacebookAs a landlady, I cannot fault the professionalism and speed of service both Lara and Hayley at Your Move in Walderslade provide. Their response time is excellent, as is their customer focus. I am extremely appreciative of the quality of service I have received over the years and I highly recommend this branch and its staff members for both sales and lettings.
Lisa · 4 May 2021
Agent replied
Always a pleasure Lisa! Thank you for taking the time to leave a review. Kind regards
Hayley & Lara
★★★★★ 5/5
GoogleGreat experience with selling my house with Your Move, always kept us up to date and helped keep our sale and purchase on track. Dealt with Asha and Amanda and would very much recommend their service.
Jess · 30 July 2019
★★★★★ 5/5
GoogleYour Move in Walderslade have been great from start to finish, Lara was very professional and knowledgeable.
Dealt mainly with Asha regarding the sale, however all members are great and easily approachable.
Would highly recommend.
Mark · 30 July 2019
★★★★★ 5/5
GoogleYour Move in Walderslade were a super helpful branch throughout the whole process of renting, and i couldn't be happier in my new home. In particular, Hayley was brilliant, really friendly and professional throughout!
Jasmine · 30 July 2019
★★★★★ 5/5
GoogleEverything about Your Move was absolute top service, with Hayley and Lara both happy and smiling and very professional at the same time. From viewing our house to getting a very prompt call within the same afternoon to tell us the house is …
Andrew · 28 April 2021
Agent replied
Thank you for your kind words. It was a pleasure dealing with you. Kind Regards, Hayley and the team.
★★★★★ 3/5
GoogleWe recently sold our house through the Walderslade office. The staff are very friendly. We achieved a higher price from our property than we had originally hoped and a buyer was found the day after it was marketed so from that perspective we're very pleased. That said, I'm not confident that we wouldn't have sold just as fast through any other agent as buyers I would imagine use Rightmove or Zoopla which brings all properties up in the area with all agents. What I was less happy with was that during the 5 month process, I seemed to have hardly any proactive contact from them with how the process was going and things only seemed to move if I rang them. Often phone calls weren't returned and a high turnover of staff didn't help. (Eventually my buyer and I dealt directly with each other).I would have expected more for a £4,000 fee plus an extra £200 for the pictures and EPC. I don't know whether this is usual for estate agents but I would try somebody else if I was selling in the area (although not Wards).
Chris · 5 December 2019
★★★★★ 5/5
GoogleWe have been using Your Move Walderslade lettings for a number of years now. Lara and Hayley are what make the service what it is. Their approach to finding great tenants and fulfilling our strict requirements are the reason why we would …
Jack · 1 May 2021
Agent replied
Hi Jack. Thank you so much for your kind words. We always aim to please and find nice and suitable tenants for all our landlords whatever the requirements. Kind Regards, Lara and Hayley.
★★★★★ 1/5
GoogleI have to say this has been one of the worst experiences I have had having to use your move in Walderslade.
I am buying a house through them and they have been very unhelpful in this stressful time.
The manager Anita Gill seems to be out of her depth in being helpful at the most basic of levels. They have had staff leave and the ones that are left are useless and the ones that left where no better either.
If you are looking for an estate agent keep well clear of your move for your own sanity if nothing else. Selling a house is hard enough without these morons trying to sell it for you.
I only gave one star because I had too I wish there was an option to give none as that is what they deserve.
Nicholas · 24 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.