Your Move Walderslade reviews

★★★★★ 5/5

Google

Excellent all round!! I was wary of estate agents after having a terrible experience a few years ago with Ward & Partners in Walderslade Village but found Your Move to go beyond my expectations always calling me back when needed and I felt I could trust them at all times. I honestly can not fault any of the staff there throughout the whole transaction and they were able to sell my house in a few days. We also used their mortgage advisor Lloyd who was brilliant and transparent, I would strongly recommend them to anyone thinking of moving in the Walderslade area.

Mickey · 30 July 2019

★★★★★ 5/5

Google

the team at the walderslade branch of your move were brilliant. My parents are both elderly and unused to having people in their home, the team were friendly and extremely helpful at all times. They took care of all the viewings so my parents felt comfortable and secure during the process. they keep us well informed at all stages of the process and made the whole thing less stressful for my parents, who had been in the house for almost 60 years. I can not recommend them highly enough.

Bryan · 30 July 2019

★★★★★ 5/5

Google

As a landlady, I cannot fault the professionalism and speed of service both Lara and Hayley at Your Move in Walderslade provide. Their response time is excellent, as is their customer focus. I am extremely appreciative of the quality of …

Lisa · 28 April 2021

★★★★★ 1/5

Google

Quite possibly the worst estate agents in Kent. Would not recommend this branch for buying or selling a house. The only good thing about this atrocious branch is the Mortgage advisor and his assitant. They can't even return a simple phone call when asked to, won't give any information other than the bare minimum and to be honest when it came down to the nitty gritty of the sale I ended up doing their job for them. They would always say they are "busy" even though when I called and was standing outside the shop they were filing their nails and gossiping about the weekend. In the end we used the branch in Sheerness to do all our runninng around and get our sale through. Honestly, the most unprofessional and disgraceful company I have ever tried using. All they care about is the money and don't even think about the customer service aspect. This also applies to their complaints team who also are refusing to reply to emails/phone calls. Would not recommend your move to anybody who wants a relatively smooth sale/purchase. You would be better off doing it yourself and saving the money when it comes to this branch. The management in this branch is a disgrace and any of my staff who acts like this would have been sacked. Absoloute shambles. I would give 0 stars if that was an option but unfortunately I cannot do this.

A · 2 July 2018

★★★★★ 5/5

Google

If I could leave more stars I would! After months of stress searching the web and contacting various estate agents to arrange viewings walking into your move in walderslade village was like a breath of fresh air! Staff were very polite, welcoming and actually listened to what I was looking for. I would definitely go straight to your move walderslade in the future and thank you so much to the lovely Hayley for all your help ??

Lauren · 27 November 2019

★★★★★ 5/5

Google

Lara and Hayley from the Your Move, Walderslade Office always provide an excellent service. Happy and smiling they provide help and advice and nothing is too much trouble. Thoroughly recommend working with the if you require a Lettings Service.

Office · 1 May 2021

★★★★★ 5/5

Google

After a few bad letting agent experiences, it was a real pleasure to meet Lara from the Your Move Waldersalde office, who helped me get the right tenants. everything was done in a friendly, timely and efficient manner.

Gina · 28 April 2021

★★★★★ 5/5

Google

Very pleased with the service I have received from Your Move Walderslade. Hayley and Lara have handled the Lettings of my property and I have found them both to be very helpful and professional. I would not hesitate to recommend them to others.

Gordon · 10 October 2019

★★★★★ 5/5

Google

I have been using Walderslade office for almost 10 years now have found Lara and Hayley to be the perfect combination of friendliness and absolute professionalism. I would highly recommend them - don't go anywhere else!! Brian

Brian · 15 May 2021

★★★★★ 5/5

Google

Lara and Hayley are absolutely amazing! They are always there to help with any query and support you from start to finish and even beyond. I would highly recommend these ladies and personally can't thank them enough.

Colleen · 29 April 2021

★★★★★ 5/5

Google

Hayley most efficient, professional and does what she says with speed. Her team back her up and all girls were polite and helpful. Been renting out for nearly 20 years now and this was the most pleasent rental process I have every done. And the tenants are lovely and keep me in the loop on the property. I would recommend this Your Move Walderslade to everyone. Happy New Year to you all.

Jayne · 30 July 2019

★★★★★ 5/5

Google

Both my wife and I are VERY pleased with the expert and professional advice we've been given by the Walderslade Your Move group, particularly with Lara Tilley. Lara has promptly responded to all of my questions and provided excellent advice as far as what mortgage consultant to use. We couldn't be more pleased than we are with everything Your Move Walderslade has done and highly recommend them to any poptential home buyers!

Stephen · 11 December 2018

★★★★★ 5/5

Google

Both my wife and I are VERY pleased with the expert and professional advice we've been given by the Walderslade Your Move group, particularly with Lara Tilley. Lara has promptly responded to all of my questions and provided excellent advice as far as what mortgage consultant to use. We couldn't be more pleased than we are with everything Your Move Walderslade has done and highly recommend them to any poptential home buyers!

A · 2 July 2018

★★★★★ 5/5

Google

Exceptional service from Lara and Hayley (Lettings team) at the Walderslade branch. They are diligent, responsive and provide reassuring support making the management process seamless. They are a credit to Your Move.

Shanita · 28 April 2021

★★★★★ 5/5

Google

The people at this office are really friendly help you as much and as fast as they can thank you for such a good service keep good work up thank you

Paul · 28 April 2021

★★★★★ 5/5

Google

Originally dealt with a girl called hayley. Nothing was too much trouble she was extremely helpful. Then lloyd and Michael in the Mortgage advising process. Couldnt have dealt with better people. Excellent service. Highly recommend

Nic · 28 November 2019

★★★★★ 5/5

Google

Lara & Hayley are always most helpful in dealing with any " issues " associated with my rental property.Their cheerful approach goes a long way towards smoothing over potential problems.

Chris · 29 April 2021

★★★★★ 5/5

Google

Both Lara and Hayley are very straight forward, easy to deal with and quick to respond. As Landlords they take the pressure of us. Would definitely recommend.

Rachel · 29 April 2021

★★★★★ 5/5

Google

We recently had dealings with Hayley who managed to help us secure our new family home, she went above and beyond to help us especially with our particular circumstances which other estate agent wouldnt accomadate. We can not thank you enough for all your help as it has bought us back to our family the best Christmas present ever thank you so much. :)

Jamie · 30 July 2019

★★★★★ 5/5

Google

We recently had dealings with Hayley who managed to help us secure our new family home, she went above and beyond to help us especially with our particular circumstances which other estate agent wouldnt accomadate. We can not thank you enough for all your help as it has bought us back to our family the best Christmas present ever thank you so much. :)

A · 2 July 2019

★★★★★ 5/5

Google

Very patient and Never to busy to help if something comes up with one of their tenants they look after!

Nicholas · 11 May 2021

★★★★★ 5/5

Google

Hayley and Lara are fantastic! Any query or requests are dealt with promptly. Excellent customer service, very friendly and professional.

Grace · 8 May 2021

★★★★★ 5/5

Google

Dealing with hayley from your move was a pleasure. Friendly, professional and helpful. Always willing to help and keeps you in mind

Dan · 5 October 2020

★★★★★ 5/5

Google

Very supportive and helpful. Excellent service all round. We would recommend Your Move Walderslade to anyone.

Melissa · 8 April 2021