Your Move Maidstone reviews

★★★★★ 5/5

Google

I rented out my flat in Maidstone at the end of last year and was really impressed with the service received with the team at Your Move in Maidstone. The day I gave over my keys they found me a really nice tenant that same day! The whole process was smooth and took a lot of stress away during December which was much needed. Thank you Rebecca and the lettings team! Highly recommend!

Rebecca · 10 January 2021

★★★★★ 5/5

Google

I purchased my property through Your Move Maidstone a short while ago and I must say, the service was fantastic. Always took the time to take my calls, answer my queries and guide me through the process. As a first time buyer this really helped put me at ease. I would definitely recommend! A special thank you to Avelyn and Matthew who assisted me every step of the way.

Ben · 12 January 2021

★★★★★ 5/5

Google

I have recently engaged Gemma and the team to provide a tenant for my property in Maidstone. They have worked effectively and efficiently in challenging times and were able to ensure a new tenant in a very short timescale. The whole team are courteous, helpful and responsive and have been a pleasure to work with.

Phil · 19 January 2021

★★★★★ 5/5

Google

Would like to thank the team at Your move for there first class standards , explained to Rebecca what I needed had to be a quick turn around and within days my house was on the market and rented out , could not have asked for any better service from Rebecca and the team to get this process started and closed so quick , The team was great before and after me renting it out and always ensured I had the best of experience using Your Move . Thanks again to Rebecca and the team highly recommended and very professional service .

Bryan · 13 August 2020

★★★★★ 5/5

Google

I put my house on the market sold 2nd viewing. A fantastic service from all the team even in this difficult time they've been really professional. I also managed to secure my onward purchase, use there mortgage advisor and solicitors, the team have made it such a simple process and helped me every step of the way. A massive thank you to Emma connor who has been a great help really knowledgeable, professional and friendly i couldnt recommend Emma and the rest of the sales team enough. Thank you to Joe for valuing the property and matt and ave who have been at the end of the phone for everything else. 5 stars

Dames · 25 July 2020

★★★★★ 5/5

Google

Great experience with Your Move. First of all they helped me to find my perfect home. Then had a number of rather complicated hurdles to overcome in regards to my purchase (Had been out of the country for 30 years and the chain above mine kept collapsing), however Your Move kept me constantly updated of what was happening, provided assistance where required and kept me calm during what should have been a very stressful period in my life. Big shout out to Avelyn at Your Move and Sarah at Embrace FS for everything. Cannot recommend highly enough!

Iain · 25 February 2020

★★★★★ 1/5

Google

You sent me the chance to leave a review by email.so as you say you cant trace the email ???? V strange. You sent a list of costings related to letting our property. So I know exactly the charges. photographs and presentations pre market sale.total rip off.not interested in discussing anything with you direct .as theres no way would use or recommend your services. the house has been removed from the market. Lettings not much better over £1000 in fees you wanted to charge. plus an arm and a leg collection and finder fees . My present agents charge nothing for setting this up .I have successfully used them for 3 years .and will continue to do so.this property will now be rented with my usual agents

Nina · 1 March 2021

★★★★★ 5/5

Google

First time renting a property, dealt with Emma in the lettings team. Couldn't of been more helpful, great communication and made everything very straight forward.

Damian · 19 January 2021

★★★★★ 5/5

Google

Excellent service as always from the lettings team. The whole process was quick, efficient and extremely well managed. Special thanks to Sharon and Emma.

Gio · 7 March 2021

★★★★★ 5/5

Google

I had such a pleasant experience dealing with Your Move and in particular Emma Croker, who was friendly and went out of her way to help us. Nothing seemed too much trouble for her and any questions we had she answered without hesitation. We cannot fault the service at Your Move and would highly recommend them and Emma.

Jack · 6 December 2019

★★★★★ 5/5

Google

Recently used Your Move to buy our first home, was assisted by Joe who was extremely helpful through the whole process. He made the whole experience a lot less complicated and we felt like we got real value for money. Would highly recommend Joe and the team at the Maidstone branch.

Alex · 26 March 2020

★★★★★ 5/5

Google

Brilliant service so far, all staff have been great to deal with, Matt the Manager has been fantastic, very knowledgeable and honest. Ave and the office have been fab too, they are always polite and happy to help. I would be happy to recommend.

Gemma · 10 February 2020

★★★★★ 5/5

Google

I recently bought a property through Your Move Maidstone and sold through Your Move Ramsgate. The whole experience was amazing. The process was very stressful but Avelyn and Matthew kept me updated throughout in Maidstone and couldn’t do enough to help. Can’t recommend them enough.

Dee · 29 July 2019

★★★★★ 5/5

Google

I used Your Move for my lettings search and by far they were the most helpful agent. The manager Matthew was so knowledgeable and couldn't do enough to help. If you are thinking about letting me sure you visit them.

Donna · 5 December 2019

★★★★★ 5/5

Google

I can honestly recommend Your Move, Maidstone. They were attentive without being overbearing or pushy. Hayley was particularly good. She always phoned me back when she said she would. Thanks for a great service.

Lila · 26 March 2020

★★★★★ 1/5

Google

Been waiting nearly a month now for our letting deposit back now. They keep saying they will call us back, but we are the ones they have to keep calling them as we dont get a call back. Very disappointed. Still not got our deposit back yet.

Kate · 12 September 2020

★★★★★ 1/5

Google

Very poor service, put my niece through some very unnecessary stress. Especially since its her first home, it was really dirty and not clean, or checked. Lovely flat but not hygienic!! Especially in these times of covid. Really took the shine off her first home..

Mark · 21 February 2021

★★★★★ 5/5

Google

Bought and sold through Your Move Maidstone. Couldn't fault the service from start to finish. Having previously used other estate agents to try and sell my property with no success i decided to ask Your Move to help me. Within a week my property had sold and was able to buy my dream home which was also through Your Move. Nothing was too much trouble and always willing to help. On another note I also completed my mortgage with Your Move with Sarah Hibbs. She was professional from start to finish with excellent communication and customer service skills - could not fault her. Thank you so much!!

Ashley · 29 July 2019

★★★★★ 5/5

Google

I've had an absolutely brilliant service from Joe! He explained everything crystal clear, and left me feeling knowledgeable about the process and in control. Very polite member of staff and a very good service offer. Thank you YourMove!

Jonathan · 19 January 2021

★★★★★ 5/5

Google

We bought through the Maidstone branch and they couldn't be more helpful. Matt and Ave in particular were always on hand to help with any queries and gave guidance where necessary. We can't thank them enough! Highly recommend!

Leigh · 10 January 2021

★★★★★ 5/5

Google

Your Move maidstone were fantastic, always friendly, professional , they seemed to really care. I had both a sales and lettings evaluation as i wasn't sure and both people i met were really informative. I would recommend them to anyone i haven't decided what to do with my house yet but i know one thing for sure i will be using Your Move Maidstone. Thank you for being a cut above the rest.

Saskia · 29 July 2019

★★★★★ 5/5

Google

The Maidstone team did a great job at finding a good tenant quickly for the flat my mum rents out. Made it hassle free and kept me updated throughout. Thanks again!

Amit240989 · 5 March 2021

★★★★★ 5/5

Google

We have received exceptional service from the whole team at Your Move Maidstone and the Manager Matt. They have acted in selling and buying of our recent properties. There communication and advice has been well above what we expected. We admit we may not be the best customers but they have gone out of their way to assist is in the buying and selling process. Thanks

Stev · 26 March 2020

★★★★★ 5/5

Google

YourMove Maidstone has done an exceptional job in particular Emma. She was very personable and ensure everything ran smoothly.

Richard · 29 July 2019