Every review we hold for the Rye office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHannah Nason and the team at Reeds Rains Estate Agents Rye branch, handled the purchase and sale of my mums house very professionally. We were able to contact them easily on the phone for help and advice and we could drop in to the local branch at any time. This was particularly helpful and convenient. Hannah kept us updated at all times. I have since used the team again to sell my flat.
Andy · 17 March 2026
Agent replied · 14 April 2026
Thank you so much for your kind words and for taking the time to share your experience.
It was a pleasure for Hannah and the team to assist you with both the sale and purchase of your mum’s home, and we’re delighted to hear that you found our service professional, accessible, and supportive throughout. Keeping our clients informed and being available when needed is something we pride ourselves on, so your feedback means a great deal.
We’re especially grateful for your continued trust in choosing us again to sell your flat. If there’s anything further we can help with, please don’t hesitate to get in touch.
Kind regards,
The Reeds Rains Rye Team
★★★★★ 5/5
GoogleReeds Rains in Rye have been brilliant from the start of my journey with them. Guy came out to my house which was my late Mothers, and was extremely understanding of how difficult it all was for me. He put together an amazing video of the property and marketed it just as I had hoped. Fast forward to having a buyer, and Hannah has been amazing. Lots of contact at every step, especially just before and during exchange. I’d definitely recommend them. Thank you for everything.
Jane · 14 December 2025
Agent replied · 14 April 2026
Thank you so much, Jane, for taking the time to share such a thoughtful review. We’re truly glad we could support you through what was understandably a very emotional process. Guy was honoured to help present your late mother’s home with the care and respect it deserved, and it's wonderful to hear the marketing reflected what you had hoped for.
Hannah will be delighted to know her regular updates and support made a difference during the sale and through to exchange. We really appreciate your recommendation and are grateful you trusted Reeds Rains Rye with your sale.
★★★★★ 5/5
GoogleI found all the staff at the Rye office very friendly and helpful. That was particularly important as I was selling a second home and lived at a distance of over 3 hrs drive, so was unable to be present for utility inspections or final meter readings, which they managed for me.
Paul · 31 March 2026
Agent replied · 14 April 2026
Thank you so much for your kind review. We’re delighted to hear that you found our Rye team friendly and helpful throughout your sale.
We completely understand the challenges of managing a property from a distance, so we’re really pleased we could assist with things like inspections and final meter readings to make the process as smooth as possible for you.
It was a pleasure working with you, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleThe whole team at Reeds Rains Rye have been incredible from start to finish. Special mention to Hannah who has made the whole purchase process simple and stress free. Communication has been exemplary, along with detailed local area advice which went above and beyond my previous experience with other agents. I strongly recommend getting in touch should you require their services.
Lee · 14 December 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful review. We're delighted to hear that your experience with the Reeds Rains Rye team has been so positive from start to finish.
A special thank you for recognising Hannah, she’ll be thrilled to know her support helped make your purchase smooth and stress-free. Providing clear communication and genuine local insight is something we really value, so it’s fantastic to hear this made a difference for you. We truly appreciate your recommendation and are always here if you need anything in the future. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleSuperb and professional service from all the team. Achieved a good price for my property. Excellent communication from beginning to end of the process. I chose these agents because they showed a genuine interest in the property, took time to understand its worth and were therefore able to sell effectively, unlike other agents who valued unrealistically, showed little interest and who tried to pressure me into an early sale. Highly recommend Hannah and all the team at the Rye Office.
Duncan · 5 April 2025
Agent replied · 6 April 2025
Thank you for the wonderful review Duncan, we are pleased your sale has now completed!
★★★★★ 5/5
GoogleLydia at Reeds Rains has been absolutely incredible from start to finish! From the very first interaction, she has gone above and beyond to make the entire process smooth and stress-free. Her professionalism, dedication, and attention to detail have been second to none. Without her assistance, I genuinely doubt we would be in the property today.
A few days in, we had a minor issue with the shower, which we reported in the morning, and thanks to Lydia’s efficiency, it was fixed the same day! She kept us informed every step of the way, always quick to respond and ready to help with any questions or concerns. If you’re looking for a letting agent who truly cares and delivers outstanding service, Lydia is the one to ask for! Highly recommend!
K · 3 April 2025
Agent replied · 5 April 2025
Thank you so much for the wonderful review Kevin. I hope you will be happy in your new home! - Lydia
★★★★★ 5/5
GoogleHannah Nason and the team at Reeds Rains in Rye handled the sale of my Father's house very smoothy and professionally. They were at all times available to help and advise us and they kept us in the loop at all times.
Tim · 14 February 2026
Agent replied · 14 April 2026
Thank you for your kind feedback. We’re pleased to hear that Hannah Nason and the team provided a smooth and professional service during the sale of your father’s house. Keeping our clients informed and supported throughout is very important to us, so your comments are greatly appreciated. Thank you from all of us at Reeds Rains Rye.
★★★★★ 5/5
GoogleThank you so much Lydia, you are totally amazing. You have been brilliant from the time we first met in 2017. You helped us through the complicated journey of renting a property, you helped so much with the whole process, over and above your job role. We have now sold the property and again Lydia went over and above her duties, she helped immensely in the absence of a branch manager, keeping us constantly informed and re-assured during the selling process. Thank you Lydia, your help and assistance is so much appreciated, we can't thank you enough for everything you have done for us, also for listening to my concerns and worries during the renting/selling process.
Well done Lydia you are fantastic asset to Reeds Rains.
Also, I would like to add that Stuart Bentley was also a great help during Lydia's maternity leave, he stepped into the letting side when required. Thank you Stuart.
Elaine · 8 October 2024
Agent replied · 22 October 2024
Thank you for the lovely review Elaine! Congratulations on your sale ❤️ It has been a pleasure to work with you for the last 8 years! 🍾 Lydia …
★★★★★ 5/5
GoogleLydia has been incredibly helpful in helping us secure a property to let in the village I grew up in. Her communication was sublime, she made us feel valued and took any and all of our concerns and queries seriously, was never patronising or belittling when we asking simple questions. Helpful the whole way through background administration / reference checks etc and reassuring through this process which can feel invasive. Never once felt judged, Lydia is a total proffersional and made the whole process stress free and as enjoyable as moving can be. I now live in my dream location, all thanks to Lydia and the hard work she and her team did in helping us get over the line. Lydia is an ambassador to Reeds Rains, a real credit to the company and I can not thank her enough for her exceptional level of customer service.
Alex · 8 September 2024
Agent replied · 24 August 2024
Thank you so much for this lovely review! I am really pleased you managed to find in your dream location! Lydia
★★★★★ 5/5
GoogleWhen I first contacted Lydia at Reeds Rains in Rye I was a dubious because of the way previous estate agents had spoken to me, however Lydia was the total opposite, very polite, extremely helpful, in fact in my particular situation she went above and beyond to help me … highly recommend and a pleasure to deal with
David · 4 April 2025
Agent replied · 5 April 2025
Thank you for the lovely review David, I hope you are settling in to your new home! -Lydia
★★★★★ 5/5
GoogleReeds Rains truly are the best! They’ve been super helpful in the process of renting our first home , cannot thank Lydia enough for her hard work helping us make this happen! Lydia is a true credit to the branch! What a fantastic team! Today we collect our keys and we are super excited but very thankful to of had Lydia helping us with the process which didn’t take long at all - can honestly say we’ve had absolutely zero concerns throughout so thank you!! X
Kelly · 23 March 2024
Agent replied · 21 June 2024
Thank you so much for your 5* review Kelly! I hope you and Alex will be super happy in your new home ⭐😀 …
★★★★★ 5/5
GoogleReed Rains were fantastic with our house purchase. Hannah was our main point of contact and she worked tirelessly to help ensure the process was as smooth and stress free as possible. Although things weren’t exactly straightforward all the …
Rebecca · 14 September 2025
Agent replied · 14 April 2026
Thank you Rebecca, we wish you are your family all the best in your new home.
★★★★★ 5/5
GoogleProfessional, friendly and helpful staff.
Prompt to deal with any issues that arise through the process.
Hannah was my main point of contact and was very helpful from day 1.👍 …
Julie · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for taking the time to leave this lovely review. We're delighted to hear that you found our team professional, friendly, and responsive throughout the process. Hannah will be thrilled to know she made such a positive … More
★★★★★ 5/5
GoogleVery happy with our experience with Reeds Rains Rye. Hannah went above and beyond for us. She kept us updated throughout the whole process and made sure we were happy and everything went smoothly. She is amazing at her job and so lovely. Such a lovely team. We couldn’t recommend them enough! Look forward to moving into our new home xx
Grace · 7 November 2024
Agent replied · 12 November 2024
Thank you for the 5* review for Hannah, Grace! We are pleased to see this one to a successful conclusion and look forward to seeing you on completion 🥰 -Lydia …
★★★★★ 5/5
GoogleCan’t fault the service we have received. They found our buyer within hours of putting our property with them. Service has been amazing, especially Hannah. Totally recommend if you are looking to sell your property.
Ruth · 14 September 2025
Agent replied · 14 April 2026
Thank you for choosing us to sell your property, it has been a pleasure working for you both. Good luck with your new chapter.
★★★★★ 5/5
GoogleEveryone at reeds rains have been amazing especially Hannah nothing is to much trouble Hannah is always on hand to help and the team . Thank you
Abigail · 14 November 2025
Agent replied · 14 April 2026
Thank you for your 5 star review, we are so glad to hear your feedback and that the team are always on hand to help.
★★★★★ 5/5
GoogleWe have been very pleased with the service we have experienced with Reeds Rains Rye office and in particular Hannah who has been instrumental in the speedy and successful sale of our property with her honest friendly and efficient service. The whole team were excellent throughout and we would highly recommend Reeds Rains Rye
Kev · 6 January 2025
Agent replied · 21 December 2024
Thank you for the 5* review for Hannah! We are pleased that your property has reached a successful conclusion for you in time for Christmas!
★★★★★ 5/5
GoogleI have been renting a property through Reeds Rains for 5 years now. Lydia was incredibly supportive from the beggining. She was the agent who showed me the house and made the tenancy paperwork very easy and straightforward. During the years I have been renting, she has also always been there for any problems that have arisen with the house, making sure they got solved very quickly. Lydia is very professional, supportive and efficient at her job. I cannot thank her enough.
Eva · 9 September 2023
Agent replied · 6 February 2024
Hi Eva, Thank you for your lovely feedback. It has been a pleasure working with you over the last 5 years and congratulations on your recent purchase 😊 …
★★★★★ 5/5
GoogleReeds rain have been amazing , especially Hannah who is super efficient and nothing is too much trouble.
Highly recommend using these agents.
Stacey Browne
Stacey · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review. We’re delighted to hear that you’ve had such a positive experience with Reeds Rains, and it means a great deal to know that Hannah’s support made the process easier for you. We truly appreciate your recommendation and are always here if you need anything in the future.
★★★★★ 5/5
GoogleHannah and the team at Reed Rains in Rye have helped make the sale of our property, in a difficult market, as stress free and smooth as possible. Highly recommended!
Tristram · 14 September 2025
Agent replied · 14 April 2026
Thank you. Congratulations on completion of your sale its been our absolute pleasure working for you as your agent.
★★★★★ 5/5
GoogleWhen me and my partner decided to move to Rye we found the perfect 2 bed cottage with Reed Rains. Looking for a rental property is always stressful when you’re moving to different town, but Lydia Barnes was super helpful and made everything so easy. She quickly figured out what we were looking for and got in touch when something that fit the bill came onto the market. The tenancy application process was also super straightforward and Lydia supported us throughout. It felt like she was there to find us something good, whereas other estate agents in the area felt a lot less personable and less on our side.
Jon · 12 May 2023
Agent replied · 6 February 2024
Thank you for the lovely review Jon! I am pleased you felt that I made the process easy for you! I hope you are settled into Rye 😊 Lydia …
★★★★★ 5/5
GoogleLydia at Reeds Rains recently found new tenants to rent our house. Lydia was very proactive in marketing our property and ensuring that the tenancy was set up; she also kept us informed throughout the process. We have been very happy. Thank you Lydia
Jane · 9 March 2025
Agent replied · 11 March 2025
Thank you very much for the 5* Review Jane - we hope your tenant is very happy in his new home!
Lydia
★★★★★ 5/5
GoogleHannah and team were so professional and made the whole experience not only speedy but super efficient .. would highly recommend!
Melanie · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review! We're delighted to hear that you found the process speedy and efficient. Hannah and the team always strive to deliver the best possible service, and your feedback means a great deal to us. If you ever need anything in the future, we’re always here to help!
★★★★★ 5/5
GoogleWe dealt with Rachael from Reeds Rains who is so brilliant and personable! She is so kind and genuinely wants the best for both tenants and landlords.
Miss · 14 September 2025
Agent replied · 14 April 2026
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Rachael. She truly cares about making the process smooth and fair for everyone involved, and your feedback means a lot to her and the … More
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