Reeds Rains, Rye reviews

★★★★★ 5/5

Google

Lydia Barnes at Reeds Rain at Rye has been an absolute star helping me move new tenants into my rental property. She has been in constant contact and found good tenants as well as helping me arrange for local tradesmen decorators, electricians and carpet fitters to sort the property out, with all work completed to an excellent standard. I’ve worked with Lydia for 6 years now and it’s been an absolute pleasure dealing with her every time.

Julie · 12 May 2023

★★★★★ 5/5

Google

Recently rented my first family home I can’t recommend reads rains rye enough they couldn’t have done more to help me and my family Lydia went above and beyond to get us our perfect home they never made us feel we were asking to much of them they handled our complete moved in 2 weeks from actually finding us a property to us moving in We could not of asked for a better service and after moving in the service is still unbeatable Thank you again Lydia you are amazing at your job Highly recommend

Steve · 6 February 2023

★★★★★ 5/5

Google

This was our first experience of purchasing a property in Rye which was to become a holiday let. It was during the difficult Covid rules period and was purchased through Reeds Rains in Rye with full liaison with the Manager, Stuart Bentley. Despite the times, the process could not have been made more smooth thanks to him and his excellent led team. Nothing was too much trouble. Our offer was accepted last Easter with the pressure of the stamp duty holiday completion date and thanks to him and his recommendations of also using their conveyancing team (which initially I was hesitant about but what a recommendation it was! ) and as the seller also used their conveyancing team, it all went through so professionally and speedily thanks again to Stuart. We are coming up to one year next month from when our offer was accepted. It has been an extremely busy year but what an achievement with their help and support - We cannot thank them enough! My first experience was with another Estate Agent firm in the locality still during these Covid times and what a difference between the two. Stuart Bentley is a 'Can do' Manager and sadly the opposite has to be said of the first experience. I cannot recommend them enough as even after we completed our purchase- the team were on hand to help with our numerous queries and guidance despite these not being to relevant to them but as we did not know anyone in Rye and this is a holiday let - we have been so grateful for their natural empathy , support and guidance - all carried out so professionally. Every recommendation given by Stuart was followed through and all have been successful so thank you for that added value which was not expected and cannot believe that one year, we still are in touch with Reeds Rains in Rye and we are so thrilled to be made welcome and to be part of Rye now! We seriously cannot recommend them enough! Thank you Stuart and Team. Best Wishes, The Shirley Family

Taz · 6 February 2023

★★★★★ 5/5

Google

Amazing team, very dedicated to their clients and friendly. Truly capable and understanding of processes for buying/selling properties. Plus Hannah is an awesome agent who is able to help you from the beginning to the end of the journey.

Anna · 6 January 2025

★★★★★ 5/5

Google

Smooth and Efficient Move-In with Reeds Rains - Thanks, Lydia! We recently moved into our new rented property, facilitated by Reeds Rains, and we wanted to express our positive experience. From the initial viewing to the final handover, the process was remarkably smooth and efficient. A special mention must go to Lydia, our letting agent, who was absolutely fantastic throughout. She was incredibly responsive to our queries, always providing clear and helpful information. Lydia's professionalism and friendly demeanor made what can often be a stressful process, significantly easier. She was proactive in keeping us updated and ensured that all necessary paperwork and arrangements were handled promptly. The property itself was presented in excellent condition. Reeds Rains' online portal was also very user-friendly, allowing us to easily access important documents and information. Overall, we are very satisfied with the service we received from Reeds Rains, and particularly from Lydia. We would highly recommend them to anyone looking for a reliable and efficient letting agency. Thank you for making our move-in such a positive experience! Charles & Josie

Charles · 3 April 2025

★★★★★ 5/5

Google

Lydia is an absolute credit to Reeds Rain. She has gone above and beyond to support us during our rental application process, and happily we signed for our lovely property in Rye today. Many thanks Lydia for being such a good communicator and delivering an efficient service always with a smile.

Chris · 16 June 2024

★★★★★ 5/5

Google

I genuinely cannot recommend Reeds Rains highly enough. I was attempting to rent a house and my own circumstances were complicated. Most estate agents were blanking me and often not allowing me viewings because I didn’t tick all of the easy boxes. Lydia was exceptional. Not only was she prepared to take on a complicated case and allow me viewings but she even specifically found a house for me, allowed me to view before taking to market and even prior to that had already spoken to the landlord and explained my particular circumstances. Since then they made all the paperwork, insurances etc so painless and smooth. Thank you so much Lydia and thank you Reeds Rains

Chris · 6 February 2022

★★★★★ 5/5

Google

lydia helped me and my sister get a house in our local area. No question was too much and she was on hand when we needed some advice or help. In a stressful time she made our house move easier. Thank you Lydia

Poppy · 25 July 2024

★★★★★ 5/5

Google

Lydia Barnes was extremely efficient and helpful. She has wide experience in letting property and this was very evident in our dealings with her.

Clare · 2 April 2025

★★★★★ 5/5

Google

Hannah and Stuart and the rest of the team have been absolutely amazing over the crazy process that we have been through. Always calm, always positive and ready to advise and support us at every step of the journey. They are so friendly and kind, whilst being assertive to get us the answers we have needed at times too. They promoted the sale well, secured buyers and helped to advise with everything from conveyancing solicitors to how to dress the house for a positive viewing experience. Thank-you to you all - I highly recommend you

Jacky · 7 December 2024

★★★★★ 5/5

Google

Hannah has been absolutely amazing throughout the whole sale process, very approachable when Iv had any questions and always kept me updated every step of the way would highly recommend Hannah and Reeds Rains

Joanne · 7 November 2024

★★★★★ 5/5

Google

Been in processing of renting with reeds rains and had Lydia helping me with my application, couldn't recommend anyone better! Lydia has been so helpful and lovely all the way through, everything was smooth, quick and easy. I am so pleased by this. A big thank you ! Best wishes, Mariana

Mariana · 8 November 2023

★★★★★ 5/5

Google

I would recommend Reed Rains in Rye. Lydia and Rachael are extremely professional and work to a very high standard. They made letting my property out as stress free as possible and kept me updated at every stage . I would definitely use them again .

Sarah · 17 June 2025

★★★★★ 5/5

Google

Fantastic experience with Reeds and Rains, Hannah was kind, thoughtful and amazing at her job, followed through on everything she said she was going to do and to top it all off she found me my dream home. Very happy customer.

Cat · 22 May 2024

★★★★★ 5/5

Google

Lydia has been very professional and efficient with all the help that she has given us to move into a new place, has made sure that everything has run smoothly and quickly. Very friendly and helpful with all the paperwork and questions we have had. Definitely recommend using Reeds Rains!

Siobhan · 8 November 2023

★★★★★ 5/5

Google

Very happy with Reeds Rains, Rye who managed to sell our property when other agents couldn't. The whole team were great but we would like to say a special Thank You to Hannah who consistently acted professionally, always returned our calls and kept us updated throughout.

Paul · 1 February 2024

★★★★★ 5/5

Google

From the beginning of searching for a property to the end of signing up the tenancy Lydia was fantastic! I would highly recommend Reeds Rains in Rye to everyone.

Spen · 7 November 2024

★★★★★ 5/5

Google

We highly recommend Reeds Rains in the Rye, East Sussex branch. Stuart and his team are very professional and extremely proactive at all times. We were kept updated and had every confidence that they would sell our bungalow. We completed last week and would definitely use them again. Many thanks and good luck to Stuart and his team.

Josh · 6 February 2023

★★★★★ 5/5

Google

Lydia was a great help when it came to us moving homes. Nothing was too much trouble and she made it as easy as possible for us. 100% recommend. Thank you Lydia!

Shayla · 25 July 2024

★★★★★ 2/5

Google

Poor experience with renting. They use the lettings hub which is a very slow and complicated service and as for the lady who deals with the lettings, her communication is poor. When asked to be called back she doesn't ring back and I had to …

Clare · 14 September 2025

★★★★★ 5/5

Google

Honestly cannot thank Lydia enough for helping us with our new rental property- everything was smooth and efficient and she made everything completely stress free! Would recommend reeds rains and their lovely team to anyone!

Molly · 22 April 2024

★★★★★ 5/5

Google

After useing a previous local agent that could not sell our home it was our first meeting with Guy that assured us with his professional approach and warming manner that gave us 100 p/cent confidence, his knowledge with every aspect of the …

Danny · 14 September 2025

★★★★★ 5/5

Google

I visited your Rye office on the off-chance that, with your local knowledge, you might help me to help an elderly couple who were about to rent a flat in a local care complex. It seemed that nobody could provide them with a floor plan of their new accommodation. Your lettings department (Rachael) took it on herself to help them, and with a little research, she got the information and provided the plan. This was so refreshing in our increasingly hard-nosed business world, and we were all grateful to her. If I ever needed the services of a Rye estate agent, I would remember your name.

Pauline · 14 July 2025

★★★★★ 5/5

Google

Thank you Stuart, Hannah and Kerry for your honesty, transparency and professionalism. Throughout You have been a delight to do business with. We highly recommend you and your service to anyone who is looking to buy or sell.

Peter · 8 November 2023