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Reeds Rains, Rye reviews

4.7

★★★★★ Excellent

111 reviews across 2 platforms

39 Cinque Ports Street, Rye, TN31 7AD

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Reeds Rains,'s Rye office at 39 Cinque Ports Street is rated 4.7 out of 5 across 111 reviews on two platforms, including 109 Google reviews rated 4.7.

Google logo

4.7 / 5

109

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rye office, from every platform, shown as written. First names only.

5/5

Google

Friendly, knowledgeable, expedient and happy to help. Have had a lovely experience so far selling my property with Hannah and her colleagues. Would recommend.

Colin · 14 February 2026

Agent replied · 14 April 2026

Thank you for your kind review. We’re delighted to hear you’ve had such a positive experience with Hannah and the team. Your recommendation is greatly appreciated by all of us at Reeds Rains Rye.

5/5

Google

Lydia was fantastic at helping us with our new home. She kept us updated throughout the whole process. We’re very grateful for her hard work and help. We’d very much recommend reeds reins to anyone else.

Kelly · 8 December 2023

Agent replied · 6 February 2024

Thank you for the lovely feedback, Kelly. We hope you are settled in your new home!

5/5

Google

Rachael at Reeds Rains (Rye) has been nothing short of exceptional. From our very first call right through to getting our move-in date confirmed, she’s made my wife and me feel genuinely comfortable, listened to, and looked after. We’re …

Ray · 14 September 2025

Agent replied · 14 April 2026

Thank you so much for your kind words and 5-star review. We're delighted to hear how much Rachael's support meant to you throughout the process. Her calm approach, clear communication, and attention to detail truly make a difference, and … More

5/5

Google

We used Reeds Rains 5 years ago to purchase our first property, and they were amazing then, so we decided to use them again to sell our property and purchase our new home. They are truly an amazing team who went above and beyond! They kept us up-to-date throughout the whole process and ensured everything went smoothly. We are grateful for their assistance and cannot wait to move into our new home!

Emily · 25 July 2024

Agent replied · 24 August 2024

Thank you for working with us again, we look forward to handing you the keys this week! 🏡 🔑 …

5/5

Facebook

I highly recommend Mrs Lucia Rodney to everyone looking for Forex and Bitcoin trader. Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 in to $13,000 in just a week, Lucia my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Lucia Rodney contact her via Email; luciarodney95@gmail.comWhatsApp:+19169054120

Gracefield · 24 November 2022

5/5

Google

Brilliant team. We recently sold our home with Reeds Rains Rye and bought a new house. Hannah was fantastic.

Martin · 22 May 2024

Agent replied · 21 June 2024

Thank you for the 5 ⭐ review Martin! We are pleased the sale went through for you and hope you are settled in your new home 😊 …

5/5

Google

We dealt with Lydia at the Rye branch. What a breath of fresh air to deal with an agent who is approachable, polite, informative and caring ! Would highly recommend her and the branch.

The · 12 May 2023

Agent replied · 6 February 2024

Thank you for leaving us a 5* review! I am glad that you have been happy with the service provided and hope you are settled in your home 😊 …

5/5

Google

Great experience finding a rental property! Lydia was very helpful and responded quickly to questions we had. The process went very smoothly and we are very happy in our new house in Winchelsea Beach! Would definitely recommend

Clare · 6 February 2023

Agent replied · 6 February 2024

Thank you for your great review, Clare! 😊 …

5/5

Google

Very helpful and efficient, thank you.

Rev · 7 April 2026

Agent replied · 14 April 2026

Thank you for your kind words. We're really glad to hear you found our service helpful and efficient. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Google

I have used RR for over five years with two rentals. The service and feed back has been excellent and both properties as far as the actual rental aspect was concerned. Cannot praise Lydia enough - knows the market very well. Stick with local office and you will be pleased The rating reflects front end office and service provided by Lydia As said the service is excellent

Andrew · 23 March 2024

Agent replied · 21 June 2024

Thank you for the lovely review, Andrew! it has been a pleasure to work with you again ⭐

5/5

Google

Thank you Lydia for your excellent service. Nothing was to much trouble for you and you always we're there when we needed you. Excellent customer service would definitely recommend. The quickest and easiest move ever

Chez · 6 February 2023

Agent replied · 6 February 2024

Thank you for the lovely review! 😊 Lydia …

5/5

Google

This is the second time we have used Reeds Rains in Rye to rent our property. As before, Lydia was super helpful and the property was rented within a few weeks of being advertised.

Emma · 6 February 2023

Agent replied · 6 February 2024

Thank you for the positive feedback, Emma! 😊 Lydia …

5/5

Google

Lydia and the team are very good at what they do, I would highly recommend them as a company.

Dean · 30 January 2024

Agent replied · 6 February 2024

Thank you for your feedback, Dean!

5/5

Google

When my wife and I decided to let, what up until then had been, our holiday home in Rye, we were both very hesitant as this was our first venture as 'Landlords'. We were very pleasantly surprised at how easy it was made for us, by the Reeds Rains staff. Our contact, Lydia, explained everything in detail and put us at our ease. Lydia has continued to be a great support and has never failed to answer any queries very quickly and professionally. Reeds Rains found a really nice tenant who seems to have settled in well and is liked by the neighbors. Great service, and very pleasant people to work with.

Mike · 6 February 2023

Agent replied · 6 February 2024

Thank you Mike! I look forward to continuing to work with you on your rental property 😊 Lydia …

5/5

Google

Exceptional work - thank you! Hannah has kept us updated at every step and worked so hard to make sure the coordination between us selling, our buyers and the solicitors didn't lose momentum. A very swift and smooth sale (even with a large chain!) Tahnk you all again

Annabelle · 7 December 2024

Agent replied · 20 November 2024

Thank you for your 5* Review for Hannah, Annabelle ! We are pleased you have exchanged and have a successful conclusion 🥰🏡 …

5/5

Google

Lydia at Reeds Rains is amazing, I have been using Reeds Rains to let my property for almost 10 years now and she always goes above and beyond. She is extremely efficient, always happy to help. Any issues are very quickly resolved. I would highly recommend Reeds Rains to anyone looking to let their properties.

Bushra · 25 July 2024

Agent replied · 24 August 2024

Thank you for the lovely review Bushra! ⭐ I look forward to continuing to work together 🏡 😊 …

5/5

Google

Professional and friendly team. Easy transition.

Rachel · 14 February 2026

Agent replied · 14 April 2026

Thank you for your kind feedback. We’re really pleased to hear you found the team professional and friendly, and that the process was an easy transition for you. It was a pleasure working with you, and we’re always here if you need anything in the future.

5/5

Google

Recently sold my first property through Reeds Rains Rye. Apprehensive about the whole process so got three valuations and went with the middle one, RRR, which also offered the use of a conveyancing company. So pleased I did! Had a number of potential buyers in week one and agreed a sale with one of those. Any phone calls or emails I made to RRR or the conveyancing company were answered the same day or next day. All the staff I dealt with were helpful and friendly and had good knowledge of the my estate. I wouldn't hesitate to recommend RRR. Thanks Stuart and staff!

Trevor · 7 February 2019

5/5

Google

Recently bought our house from Reeds Rains, our agent was Hannah. She was excellent throughout, friendly, knowledgeable & helpful. Her liaison between the vendor and various solicitors was particularly efficient. Would recommend Reeds Rains highly.

Adam · 6 April 2025

Agent replied · 6 April 2025

Thank you for the lovely review for Hannah! We hope you are settling in to your new home!

1/5

Google

Found Reed Rains Rye to be very good to begin with, however whilst going through the referencing Experian were dragging out the process for over 2 weeks, we had to constantly chase up Experian and never received even one phone call from Experian, half way through Reed Rains decided to place the property back on the market, without even a courtesy call to update us on the reason for this. Once Experian contacted Reed Rains to let them know that they wouldn't be able to reference us because even though we had given them everything they had asked for, they never contacted us to let us know they needed more. Reed Rains went straight back to the landlord instead of contacting us first to allow us time to give Experian a call to see if we could resolve this, as a result the landlord decided he wanted to refuse our application and on the same day someone else had payed the set up fees for the same property and it has been taken off the market again. This seems very coincidental to me and seems as due to the fact they placed it back on the market while we were going through referencing it seems as if they received an offer from someone else and decided not to give us the opportunity to rectify Experian's inability to carry out the job we paid them to do so as to allow them to take on these new prospective tenants. To say the least we are appalled with this service and will never again be using Reed Rains for any future properties. Because of Lydia's persistent attitude in recommending and assuring us that we should give in our notice as soon as possible and that everything would go through with no problems provided all the details we gave them were correct, which they were, we are now in a very awkward situation where our landlord will not allow us to retract our notice. we now have less than a month to find a new property due to Reed Rains incompetency

Jordan · 7 February 2018

5/5

Google

A very positive experience, with Hannah dealing promptly and effectively with all our enquiries and requests.

Ivan · 14 October 2025

Agent replied · 14 April 2026

Thank you so much for your kind words and 5-star review! It was a real pleasure helping you find your new home. We're so glad to hear you had a positive experience with us throughout the buying process. If you ever need anything in the … More

5/5

Google

Lydia from Reeds Rains Lettings Department provided exceptional service. Her prompt action and thorough understanding facilitated the quick rental of our home. She expertly managed deadlines and kept us informed at every stage, even ensuring smooth progress while we were out of the country. I cannot recommend her and Reed Rains of Rye enough!

Sarah · 22 May 2024

Agent replied · 21 June 2024

Thank you for the 5 ⭐ review Sarah. It was a pleasure working with you both and I am glad we managed move your new tenants in quickly! Lydia

5/5

Google

We highly recommend Reeds Rains, we have used them twice now and have had excellent service. We can't thank Lydia enough for all her help.

Denise · 6 February 2023

Agent replied · 6 February 2024

Thank you for leaving us a 5* review Denise! I am pleased you are settled in your home and look forward to continuing to work with you both 😊 …

5/5

Google

Reeds Rains Rye have been excellent. We bought our property through them and they had endless patience with what turned out to be e protracted purchase. We have also used them to find our tenants. So far they have given us the best service and found the best tenants for us. Lydia was incredibly helpful-making sure that our tenants understood all of the paperwork. We have also found the local knowledge of the staff invaluable.

Loretta · 7 February 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Reeds Rains,'s Google reviewsLeave Reeds Rains, a review

Questions about Reeds Rains, Rye

How many reviews does Reeds Rains, Rye have?

Reeds Rains,'s Rye office has 111 reviews across two platforms: 109 on Google, 2 on Facebook.

What is Reeds Rains, Rye's rating?

Reeds Rains, Rye is rated 4.7 out of 5 across all 111 reviews, and 4.7 out of 5 on Google from 109 reviews.

Where is Reeds Rains,'s Rye office?

Reeds Rains, Rye, 39 Cinque Ports Street, Rye, TN31 7AD.

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