Every review we hold for the Wallington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirstly I would like to mention, from the moment I walked into the office both the rental and sales team where really welcoming and very helpful.
I was selling my flat and I honestly can't fault the service I received. Communication in my opinion is super paramount and this was excellent throughout. They were helpful, always called me back, listened to me with my concerns and I never once felt ignored or left out on a limb. Shaira and Sian who where dealing with my sale from start to finish were an excellent team and made the whole process so much easier. I wouldn't hesitate to recommend 'Your Move, Wallington, Surrey. A big thank you to you both and keep up the good work.
PURE · 17 August 2026
Agent replied · 22 August 2026
Hello, Thank you so much for your kind words, its been a pleasure working on your behalf, we are so happy we got this over the line for you.
★★★★★ 5/5
GoogleI had a really great experience with Your Move while securing my rented flat, and I can’t thank the team enough, especially Eren and Alex.
From the very beginning, there was a real sense of urgency due to my situation, and there were quite a few obstacles along the way. Despite this, Eren and Alex were incredibly supportive, responsive, and proactive throughout the entire process. They kept me informed at every step, chased things up when needed, and made what could have been a very stressful experience feel much more manageable.
What really stood out was their determination to pull through despite the challenges. They didn’t give up when things became complicated, and they genuinely went the extra mile to make sure everything was sorted as quickly as possible. Their professionalism, patience, and commitment made a huge difference.
I’m very grateful for their help and would highly recommend Your Move, especially Eren and Alex, to anyone looking to rent a property.
Marcin · 13 March 2026
★★★★★ 5/5
Googleamazingly helpful staff that are friendly and kind! Jack has been such a great help while house hunting! He has made a usually stressful process so much easier! He has provided great support though out my search and has been lovely to deal with on viewings and though communication. Absolutely brilliant at what he does and is so understanding and thoughtful. Such a gem to deal with! Demi was also lovey and absolutely brilliant when handlings my queries. Such an amazing team! So glad I found them because they have really gone above and beyond! Thank you so very much!
Sophie · 13 April 2025
Agent replied · 20 June 2024
Thank you for such lovely words Sophie, we are so happy we made you feel at ease whilst helping you search for the correct property, we try our best to make this time easy and stress free for you.
We wish you all the happiness in your new home.
★★★★★ 5/5
GoogleAlex and Eren were just amazing in step of our first time tenancy arrangement. They helped in every step of our move in and cooperated all along. Thanks to yourmove, Eren ans Alex. We would absolutely recommend them.
Hasan · 7 April 2026
Agent replied · 22 August 2026
Thank you for your kind words, we are so glad you are happy!
★★★★★ 5/5
GoogleI recently sold my property through Sian and rented out another through Alex. The service I received throughout was excellent. The team were professional, responsive, and supportive from start to finish, keeping us informed at every stage of the process.
Communication was always prompt and clear, and they worked hard to ensure the sale and rental progressed as smoothly as possible. Selling and renting a property can often be stressful, but their guidance and attention to detail gave me confidence throughout.
I are very grateful for all of their help and would not hesitate to recommend them to anyone looking to buy, sell or rent a property.
Erin · 22 May 2026
Agent replied · 22 August 2026
Thank you very much for your kind words Eren, we wish you all the best with your next chapter.
★★★★★ 5/5
GoogleAs a landlord, I am hugely appreciative of the excellent support from the Lettings team at the Wallington Branch, Alex and Eren in particular. Both of them are highly professional, helpful, responsive, and effective! Easy to get hold of and highly knowledgeable about the lettings process. I was always reassured after speaking with them, and very impressed by their service level. If I could not speak to them, whoever answered the phone at the Wallington branch was equally helpful and polite. A great team who deliver an exceptional service.
Deborah · 22 May 2026
Agent replied · 22 August 2026
Thank you for your lovely words Deborah, it has been great working on your behalf and we are always happy to assist! 😊 …
★★★★★ 5/5
GoogleSian was amazing, reliable and very reassuring when I was trying to complete my property sale. It was an extremely difficult and stressful situation but she handled it efficiently and professionally. She was a great help! Thank you.
T · 23 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, it was a pleasure working on your behalf.
★★★★★ 5/5
GoogleTop notch … Sian went out of her way to get my house sold in a terrible time for house sales..
Couldn’t recommend the Wallington branch more, they were perfect!!
David · 22 May 2026
Agent replied · 22 August 2026
Thank you for your kind words David, It was a pleasure working on your behalf! Enjoy your next chapter.
★★★★★ 5/5
GoogleApprox 6 weeks ago I registered with 6 local estate agents, out of them all only Eren from Your Move Wallington branch communicated with me. She sent me details of two or three properties. She is enthusiastic and friendly and I thoroughly recommend her services to anyone who wants to be treated professionally and with respect.
Amanda · 22 July 2026
Agent replied · 22 August 2026
Thank you for your kind words regarding Erens service Amanda, we appreciate your kind comments.
★★★★★ 5/5
GoogleI had an excellent experience with the manager Malek in sales. She went above and beyond with assisting me. In particular she kept the purchase together when at times things were truly falling apart. I rarely come into contact with exceptional people. Malek was truly exceptional and i would highly recommend using Your Move in Wallington. Thank you!
David · 2 April 2025
Agent replied · 13 April 2026
Thank you for taking the time to share such thoughtful feedback. We're so pleased to hear that Malek was able to guide you through a challenging process with such care and professionalism. We'll be sure to pass along your kind words to her and the team. We truly appreciate your recommendation!
★★★★★ 1/5
GoogleStay away from Vulcan House, Hackbridge!!! Your Move Wallington have been representing a completely dodgy developer. Vulcan house, Restmor Way has been marketed by Your Move since at least 2017. Why has the build taken so long? Because the developer has no idea what they're doing. They've been continuously failing inspections, the builders have been SQUATTING in these 'new build' apartments and using the appliances, and the agents here are fully aware of the shoddy practices that have been going on over the years. I don't know how Alex or Gerald (and anybody else involved) sleep at night. To knowingly sell these shoddy apartments to people is horrifically unethical. Please stay away from Vulcan House if you can!!! Unfortunately Your Move aren't honest and will happily leech money from people on behalf of completely incompetent developers. Every one that I've spoken to about my experience with Your Move Wallington, and the developer River Wandle Ltd for Vulcan House, are completely shocked at the practices from these companies. I'm surprised there are any good reviews at all here, but I'm sure that will change soon.
Emily · 1 December 2022
Agent replied · 30 July 2023
Thanks for your review, Emily. We’re sorry that you were unhappy with your attempted purchase and we understand your frustrations that the development took much longer than expected. Although completion was expected in the first half of 2021, there were a couple of issues along the way before Covid contributed to further delays. We withdrew the development and explained the situation to all buyers, giving them the opportunity to look at other properties but we re-launched in Summer 2022 once issues were rectified. Unfortunately, the physical construction of the property you were buying isn’t something Your Move has any control over nor do we receive any benefit from the developer to list the properties. We did try to help you get your purchaser over the line but, unfortunately, the deadlines for all the relevant documents to be received passed and you were signposted to speak with the developer to discuss your reservation fee as it was held by them, not Your move. We would like to wish you all the very best with your property search and we would gladly help you with this should you have any interest in a property we’re marketing.
★★★★★ 5/5
GoogleDemi and her team were the best! Demi, the Lettings Manager in particular took extra care to understand the situation and made it her mission to maintain positivity in a time that was difficult to do so. Demi was so kind to my mum who had difficulty finding a property but made sure my mum was comfortable and took the time to speak to the landlords ensuring there was a human experience which left a positive impact. I would highly recommend the Wallington branch as they really know how to speak to customers and listen to understand their needs. Such a fantastic experience.
Bre · 8 October 2024
★★★★★ 5/5
GoogleAs first time renters, the process of finding a flat is daunting to say the least. Alex made the whole process so much easier - she was very efficient & made us feel comfortable to ask endless questions without judgement. In her absence, the rest of the Wallington team were always happy to help. Great experience & we highly recommend!
Sophie · 13 June 2025
★★★★★ 5/5
Google“Your Move” estate agency are Professional, responsive and friendly. When we needed to secure a new tenancy within 24 hours having been let down by another estate agency, Adenya and her team were on the ball to find us a suitable home. Due process was adhered and they prioritised our need to secure a home. Don’t go anywhere else if you’re after a professional, honest estate agents. Thank you guys - Adenya, Rolf and the entire team. Glad we made an informed decision as this is a more suitable home.PositiveResponsiveness, Quality, Professionalism, Value
Fatts · 27 August 2021
Agent replied · 20 June 2024
Hi Fatima, thank you so much for your kind words. It was a pleasure finding yourself and your family your new home. Wishing you all the best!
★★★★★ 5/5
GoogleI have received an excellent service from this branch of Your Move.
Everyone in the office was always available when required. Added bonus when I had to leave a message it was acted on and I received a follow up call to confirm the message had been acted on. Advice during the sale was given and always turned out to be very helpful. There was a very short timeframe for the completion of the transaction and along with others this was successfully completed. I could not have asked for more.PositiveResponsiveness, Professionalism
Julian · 27 August 2021
Agent replied
We really appreciate your kind works and pride ourselves on helping people to move.
★★★★★ 5/5
Google“Your Move” estate agency are Professional, responsive and friendly. When we needed to secure a new tenancy within 24 hours having been let down by another estate agency, Adenya and her team were on the ball to find us a suitable home. Due process was adhered and they prioritised our need to secure a home. Don’t go anywhere else if you’re after a professional, honest estate agents. Thank you guys - Adenya, Rolf and the entire team. Glad we made an informed decision as this is a more suitable home.
Fatima · 9 May 2021
Agent replied
Hi Fatima, thank you so much for your kind words. It was a pleasure finding yourself and your family your new home. Wishing you all the best!
★★★★★ 4/5
GoogleThe staff were professional and friendly. I felt a little under pressure to give a firm answer at a difficult moment in my house move process but the staff always responded politely and reassuringly to my many queries once I had committed. There were a few errors with monies owed but these were quickly corrected.
Margaret · 13 April 2025
★★★★★ 5/5
GoogleRenting my house through your move was such a great experience. The team was super helpful, easy to communicate with, and took care of everything really smoothly. They made the whole process simple and stress-free, and I felt totally confident leaving things in their hands. Would definitely recommend them. Thank you Emi and Alex
Ngozi · 13 April 2025
★★★★★ 5/5
GoogleJack from the lettings team was very helpful and professional. He answered all our queries and questions regarding the property. Followed up straightaway after the viewing and supported in our decision. Thank you Jack for all your support. Will recommend to others who are looking.
Sibgha · 13 April 2024
Agent replied · 6 February 2024
Thank you for your kind review, Jack really is a valued member of the team.
★★★★★ 5/5
GoogleExcellent service. Special thanks to Demi and Alex for all their help in renting our flat.
Anthony · 29 March 2025
Agent replied · 30 July 2023
Really appreciated, thank you for your kind words, it was lovely to work with you.
★★★★★ 5/5
GoogleI used Your Move to sell our property and they were absolutely fantastic from start to finish. They really took the stress out of selling, keeping us updated regularly and pushing things along on our behalf. Massive thanks to Alex, Gerald & co at Your Move Wallington.
Tom · 30 June 2023
Agent replied · 30 July 2023
Hi, we really appreciate your kind words.
★★★★★ 5/5
GoogleThank you to the wonderful team at Your Move in Wallington, especially Jack and Demi. They were prompt, professional, and very helpful throughout my search for a property. I would highly recommend them to others.
Steph · 21 February 2024
Agent replied · 20 June 2024
Dear Stephenie, Thank you for your kind words to myself and Jack and we will continue to help search for a property that is perfectly suited to you and your family.
★★★★★ 5/5
GoogleAbsolutely brilliant service from Your Move! They are incredibly efficient, personable and worked super hard on our tenancy and were able to get us into our new place before Christmas! We can't recommend them enough. Special thanks to Mandy and Emily for being amazing and professional throughout the whole process!
Emma · 31 December 2022
Agent replied · 30 July 2023
We really appreciate your kind works, you are always welcome if you need any help or advice in the future....Yes we will miss your cat!
★★★★★ 5/5
GoogleI had a fantastic experience with my letting agent, Jack. He helped me find a flat very quickly and was always available to answer my questions. Jack was incredibly friendly and supportive throughout the process. I highly recommend him and Your Move to anyone looking to rent a place. Thank you, Jack, for making the process so smooth!
P · 10 July 2024
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