Every review we hold for the Wallington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSelling over the last two years with all the restrictions has been difficult, but we are very happy with the service we have received from Alex and his team. We have been kept informed throughout the whole process and are delighted with the outcome. Thank you.PositiveResponsiveness, Quality, Professionalism
Mark · 21 June 2022
Agent replied · 20 June 2024
We really appreciate your kind words, it was so good to see a successful result in the end!
★★★★★ 5/5
GoogleExcellent professional service by Your Move Wallington Team. The move from one tenant to the other was smooth and it was within a week. Special thanks to Demi, Jack, megan and Sophie and the whole team for the efficient service. Thank you! From Perpetua
0 · 7 November 2024
★★★★★ 5/5
GoogleIt was a nice experience, Alex listens well and attend to every question
Anthonia · 13 February 2026
Agent replied · 22 August 2026
Thank you for your kind words.
★★★★★ 5/5
GoogleThanks to Alex at Your Move Wallington who provided a stellar service for our recent house purchase. He was accessible throughout and a trusted conduit between us and our vendors. A professional and efficient service delivered.
Jodie · 31 December 2022
Agent replied · 30 July 2023
Thank you so much!! We wish you all the best in your new home!
★★★★★ 1/5
GoogleIf i can give zero stars i would. Such bad is their work. They give an unfit property to live in for rent - bathroom extractor fans are missing, boiler doesnt work, heaters dont work, noise from vents is deafening - to the point that you cannot sleep at night.
And they just keep giving excuses and keep sending people to checkin while they do nothing.
They forget to tell you about parking permits and what not...list is endless. Dont want to take names, but the whole agency is down the dumps.
Avoid it at all cost.
Saurabh · 6 January 2025
★★★★★ 5/5
GoogleWe're very happy with the service we received, Mandy was very helpful. Thank you!
Narimane · 13 April 2024
Agent replied · 28 October 2023
Thank you very much for your lovely review. We are extremely pleased that you are happy with our service and the Lettings team. We wish you the best of luck in your new property.
★★★★★ 5/5
GoogleWe have been dealing with Alex and the team on a sale and I can't recommend them enough . They have kept us informed all the way - great job well done ✅
Matthew · 30 July 2022
Agent replied · 30 July 2023
Your review is really appreciated, thank you very much.
★★★★★ 4/5
GoogleThe branch gives a great service, especially Brad who is more than helpful and goes above and beyond. Unfortunately the centralised management service doesn’t match this expectation, and I often have to chase things or check things as a landlord, but Brad will always do his best to help even when it’s not his role.
In summary, great service from the branch, but no so great from the centralised team in Southampton, and there is a disconnect.
Claire · 31 July 2019
★★★★★ 4/5
GoogleMalek who helped us sell our property was great, polite, friendly and professional, helped move the process along when needed. We would highly recommend Your Move.
Bodie · 3 June 2025
Agent replied · 13 April 2026
Thank you so much for your kind words and recommendation! We're delighted to hear that Malek provided such professional and friendly support throughout your sale. We'll be sure to pass along your lovely feedback to her. Wishing you all the best, and thanks again for choosing Your Move!
★★★★★ 5/5
GoogleI had an excellent experience to buy property with the Sales Manager Malek. She has been very helpful, pleasant and knowledgeable. Friendly team. Highly recommended.
Amtul · 13 June 2025
Agent replied · 13 April 2026
Thank you so much for your kind words Amtul! We’re thrilled to hear you had a great experience, it means a lot to our team.
★★★★★ 5/5
GoogleGerald in the Wallington branch was an absolute legend when I was buying my property. There were many complications, none the fault of Your Move, but he went above and beyond to help and keep me updated. He should probably charge the solicitors as he was far more on it that them!
Thank you Your Move Wallington. Can’t praise enough.
MissMaiden · 30 July 2022
★★★★★ 1/5
GoogleI let a flat through this branch in 2018, I spoke to a lady (Adeyna ) at the time of tenancy renewal(Jan'2020) and she gave me a termination notice without listening my words(At that time, I agreed to purchase a house and renewal was not a good option) . And then she mentally tortured us with false blames to vacate the property ..I found that she is a very rude lady and I doubt how she become a letting manager without knowing basic letting rules and also she doesn't know how standing order works.NegativeQuality
Mohan · 21 June 2021
Agent replied · 20 June 2024
Hi Mohan, thank you for your feedback. I'm really sorry to hear that you were unhappy with our service. Just to let you know, we were acting on the instruction of your Landlord (as they told you directly) and unfortunately we cannot go above that. I apologise that you feel that you were mentally tortured but after I asked if you would like to renew and you advised you didn't (despite you later changing your mind), we did not have any communication, as this would have been dealt with by our Terminations department.
I hope this clarifies things for you.
★★★★★ 5/5
GoogleThanks to the wonderful team at your move Wallington especially Jack who made the whole process seamless . Jack was always willing and ready to assist when called upon . Will highly recommend.
Anachuna · 21 April 2024
★★★★★ 5/5
GoogleThanks to the wonderful team at your move Wallington especially Jack who made the whole process seamless . Jack was always willing and ready to assist when called upon . Will highly recommend.
Anas · 13 April 2024
★★★★★ 5/5
GoogleAlex from Yourmove Wallington is a true professional but most importantly personable and realistic about options , which is very important when you are letting somone into your home with the view of selling. He was extremenly informed on the changing nature of the property market and most impressively lots of advice about the Wallington area. A friendly person which you can't put a price on. Thanks Alex!
Suhal · 30 July 2019
★★★★★ 5/5
GoogleGerald in the Wallington branch was an absolute legend when I was buying my property. There were many complications, none the fault of Your Move, but he went above and beyond to help and keep me updated. He should probably charge the solicitors as he was far more on it that them!
Thank you Your Move Wallington. Can’t praise enough.
Carla · 23 September 2021
★★★★★ 5/5
GoogleThank you to the wonderful team at Your Move in Wallington, especially Jack and Demi. They were prompt, professional, and very helpful throughout my search for a property. I would highly recommend them to others.
Stephenie · 10 February 2024
★★★★★ 1/5
GoogleTerrible Service - Do NOT use!
Used YourMove Wallington to let a property. At the beginning Staff were lovely, however that soon changed. Completely incompetent, passive aggressive and frustrating as I had to often chase them up - not to mention they are ridiculously expensive. Honestly terrible experience and zero concern about customer service or wellbeing.
Claire · 28 September 2023
Agent replied · 28 October 2023
Hi Claire, we are very sorry if you feel we have not delivered our usual great service. However, we cant seem to find any business relationship with you on our system. Just in case this is an error, can you please contact us to discuss further. We would of course, like to resolve any concerns that you have. Many thanks.
★★★★★ 5/5
GoogleAlex from Yourmove Wallington is a true professional but most importantly personable and realistic about options , which is very important when you are letting somone into your home with the view of selling. He was extremenly informed on the changing nature of the property market and most impressively lots of advice about the Wallington area. A friendly person which you can't put a price on. Thanks Alex!
S · 1 February 2018
★★★★★ 5/5
GoogleThank you Alex and Demi great customer service and very friendly x
Sandra · 6 January 2025
★★★★★ 5/5
GoogleThis agent was recommended by a friend and proved to be very efficient. The manager met with us to discuss the marketing of the house and explained clearly the merits and demerits of different ways to achieve a sale. The support from his …
C · 13 April 2024
Agent replied · 30 July 2023
Hi, Gerald and I really appreciate your very kind words. It was a pleasure working with you also. Many thanks again!!
★★★★★ 5/5
GoogleTrying to finding a home in the year 2024 almost felt like an impossible joke, but thanks to the honest, straightforward, and incredibly helpful service provided by agents Jack & Demi, it became a quick, smooth and stress-free experience. …
Samson · 13 April 2024
Agent replied · 20 June 2024
Samson, thank you so much for your kind words myself and Jack found it a pleasure working closely with you to finding your new home and making the process as smooth as we could for you.
★★★★★ 5/5
GoogleAlex and Gerald were exceptional in progressing our move to our new home. The sellers were very passive in their own house search, which added to the timeline and although earlier intervention by Your Move would've been much appreciated, when it did come, the process began to progress fast, with regular updates from Alex. Overall, fantastic job!
Paul · 4 December 2019
★★★★★ 5/5
GoogleExcellent customer service and support. Efficient, dedicated and highly recommended. Thank you Emily, Jack and Your Move wallington ! ⭐️💫 …
Trushank · 13 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.