Trusted Agent profile · Kent, Surrey, East Sussex and more

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Your Move reviews in Canterbury, Tunbridge Wells, Dartford and 27 more

4.5

★★★★★ Excellent

7,876 reviews across 37 offices and 5 platforms

www.your-move.co.uk

Your Move has 37 offices, in Canterbury (two offices), Tunbridge Wells (two offices), Dartford, Egham (two offices), Gravesend (two offices), New Cross, Plaistow, Whitton, Surbiton, Eltham, Bromley, Bexleyheath, Abbey Wood, Hastings, Rochester (three offices), Catford, Swanley, Blackheath, Rainham, Rye, Wallington, Sutton (two offices), Walderslade, Hoo, Maidstone, Gillingham, Chatham, Deal, Longfield and Faversham (Kent, Surrey, East Sussex and Greater London). Together they have 7,876 reviews on five platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

6,010

Reviews on Google

All 37 offices

Facebook logo

4.1 / 5

14

Reviews on Facebook

All 37 offices

Yell logo

1.0 / 5

7

Reviews on Yell

All 37 offices

View Agents logo

3.7 / 5

3

Reviews on View Agents

All 37 offices

Trustpilot logo

1,842

Reviews on Trustpilot

All 37 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Your Move's 37 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Your Move office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Great helpful service I don't think that you could find better

Ray · 18 March 2018 · Your Move Tunbridge wells

5/5

Google

I purchased and sold my property through Your Move in Tunbridge Wells. Both Shane and Katy were absolutely fantastic, making the whole process straightforward and were both kind and professional throughout.

Samuel · 18 March 2018 · Your Move Tunbridge wells

3/5

Google

Katy is fantastic and ensured the purchase of my first home ran smoothly. However, I wrote to the yourmove board to express my disappointment and concern for the legal team they recommended, but never received an acknowledgment.

Ella · 18 March 2018 · Your Move Tunbridge wells

5/5

Google

Currently getting some fantastic support with my mortgage options and property valuation from the team THANK YOU. Also extremely grateful for your continued care and support- would defiantly recommend.

Rebecca · 18 March 2018 · Your Move Tunbridge wells

5/5

Google

Thank you to George at Your Move in Surbiton for helping us in our letting process! Always there to help and made the process very smooth for us. Friendly and very professional service, all the team members we dealt with really seemed to know their stuff. Would definitely recommend.

Ana · 10 February 2018 · Your Move Surbiton

1/5

Google

Rating only, no written review.

Can · 7 February 2018 · Your Move Egham

4/5

Google

Rating only, no written review.

David · 7 February 2018 · Your Move Egham

1/5

Google

Rating only, no written review.

Jen · 7 February 2018 · Your Move Egham

1/5

Google

Inefficient, unresponsive and unorganized. terrible experience

Oscar · 7 February 2018 · Your Move Egham

5/5

Google

Very polite and helpful staff would definitely recommend

Louise · 7 February 2018 · Your Move Egham

1/5

Google

Has to be the worst managing letting agent EVER. No one is trained - all staff are confused 24/7 .... a total muppet show

Nick · 7 February 2018 · Your Move Egham

5/5

Google

Michelle Allford is brilliant! Really helpful and always available when there's a problem. All the staff in branch are always friendly and make an effort to help when I come in.

Lucy · 7 February 2018 · Your Move Egham

1/5

Google

Never use this agent again. They just kick you out from your apartment without compensation and notice. Ridiculous. If one day, you country is fallen. Remember these unfair things you have done. Thank you Bye bye

吴创真 · 7 February 2018 · Your Move Egham

1/5

Google

Constantly stressing us out by putting the property back onto the open market ‘as the landlord has requested’ which is not true as I have checked with the landlord. Only respond to emails when they want to. Never called back when I left a message. Witnessed when I was in their office how they never take any responsibility and blame other colleagues when they make a mistake. Ridiculously unhelpful and unprofessional.

Jen · 7 February 2018 · Your Move Egham

1/5

Google

If you gave a disabled monkey a letting agency and asked them to handle a contract they'd do a better job. Lost my passport photocopies then had the gall to tell me I hadn't handed them in when I'd watched him scan it in front me me. Drew up our first contract on the back of a scrap piece of paper, tried to take the house and put it back on the market twice. Charged hundreds of pounds in administrative fees that I would dearly like returned (we are students) and was all around inept, hard to reach and useless. Also, their reference program crashed so we had to do it twice. The sooner a law is passed restricting the ability of letting agencies to charge at will the better. This company should be closed down. The actual landlord was lovely and was similarly aghast and struck at their incompetence.

Nathan · 7 February 2018 · Your Move Egham

5/5

Google

YourMove Egham worked very hard to find me good tenants. There were a lot of viewings and some tenants pulled out after everything was agreed, but they carried on with enthusiasm until good tenants were found. In particular, Sue & Dean on the viewings, and Abbie on the admin, were excellent. When I phoned or emailed Abbie, she always came back to me really fast, which is quite unusual. I will definitely use them again when the need arises.

David · 7 February 2018 · Your Move Egham

5/5

Google

Great service from the lettings team. Efficient and helpful, would definitely recommend.

Neil · 7 February 2018 · Your Move Whitton

1/5

Google

This agency is only after eating innocent peoples money.They will be very nice to you at the time of purchasing the property.but when the time comes of of u vacating the property they bounce on u like anything.this fees that fees this is not done proper this you people dint live in a good state infact when everything is given in good condition they just after eating money.to get back your own deposit they take so much time to give back they trouble like anything this and that .not to be trusted!!!i am very dissapointed.

Rayhan · 7 February 2018 · Your Move Whitton

5/5

Google

Such a great experience from start to finish when using Your Move Whitton. Went the extra mile when it came to our house purchase. Would highly recommend and definitely will use in the future. Thank you!

Vanessa · 7 February 2018 · Your Move Whitton

5/5

Google

Very nice people and very helpful

Olivia · 7 February 2018 · Your Move Blackheath

Agent replied · 6 February 2024

Hi Ms Onassis, thank you for those kind words, we look forward to work with you again.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Your Move

Which Your Move office has the most reviews?

Canterbury (3 St. Margarets Street) has the most, with 2,135 reviews rated 4.3 out of 5, followed by Tunbridge wells with 416.

Where are the Your Move offices?

The 37 Your Move offices, by town:

What do tenants say about Your Move?

3 reviews from tenants, rated 3.7 out of 5 on average. For example, Andreea wrote: "We have a very good experience with Your Move agency from central Bromley. They helped us find a couple of properties to view, according to our wishes, from ..."

Has Your Move won any awards?

Yes. In The Trusted Agent 2026 awards: Your Move, Whitton won Trusted Agent.

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