1/5
Rating only, no written review.

Trusted Agent profile · Kent, Surrey, East Sussex and more
Verified
★★★★★
7,876 reviews across 37 offices and 5 platforms
Your Move has 37 offices, in Canterbury (two offices), Tunbridge Wells (two offices), Dartford, Egham (two offices), Gravesend (two offices), New Cross, Plaistow, Whitton, Surbiton, Eltham, Bromley, Bexleyheath, Abbey Wood, Hastings, Rochester (three offices), Catford, Swanley, Blackheath, Rainham, Rye, Wallington, Sutton (two offices), Walderslade, Hoo, Maidstone, Gillingham, Chatham, Deal, Longfield and Faversham (Kent, Surrey, East Sussex and Greater London). Together they have 7,876 reviews on five platforms, rated 4.5 out of 5 overall.
6,010
Reviews on Google
All 37 offices
14
Reviews on Facebook
All 37 offices
7
Reviews on Yell
All 37 offices
3
Reviews on View Agents
All 37 offices
1,842
Reviews on Trustpilot
All 37 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move's 37 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Rating only, no written review.
5/5
Very friendly and helpful
5/5
Great helpful service I don't think that you could find better
5/5
I purchased and sold my property through Your Move in Tunbridge Wells. Both Shane and Katy were absolutely fantastic, making the whole process straightforward and were both kind and professional throughout.
3/5
Katy is fantastic and ensured the purchase of my first home ran smoothly. However, I wrote to the yourmove board to express my disappointment and concern for the legal team they recommended, but never received an acknowledgment.
5/5
Currently getting some fantastic support with my mortgage options and property valuation from the team THANK YOU. Also extremely grateful for your continued care and support- would defiantly recommend.
5/5
Thank you to George at Your Move in Surbiton for helping us in our letting process! Always there to help and made the process very smooth for us. Friendly and very professional service, all the team members we dealt with really seemed to know their stuff. Would definitely recommend.
1/5
Rating only, no written review.
4/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
rubbish
1/5
Inefficient, unresponsive and unorganized. terrible experience
5/5
Very polite and helpful staff would definitely recommend
1/5
Has to be the worst managing letting agent EVER. No one is trained - all staff are confused 24/7 .... a total muppet show
5/5
Michelle Allford is brilliant! Really helpful and always available when there's a problem. All the staff in branch are always friendly and make an effort to help when I come in.
1/5
Never use this agent again. They just kick you out from your apartment without compensation and notice. Ridiculous. If one day, you country is fallen. Remember these unfair things you have done. Thank you Bye bye
1/5
Constantly stressing us out by putting the property back onto the open market ‘as the landlord has requested’ which is not true as I have checked with the landlord. Only respond to emails when they want to. Never called back when I left a message. Witnessed when I was in their office how they never take any responsibility and blame other colleagues when they make a mistake. Ridiculously unhelpful and unprofessional.
1/5
If you gave a disabled monkey a letting agency and asked them to handle a contract they'd do a better job. Lost my passport photocopies then had the gall to tell me I hadn't handed them in when I'd watched him scan it in front me me. Drew up our first contract on the back of a scrap piece of paper, tried to take the house and put it back on the market twice. Charged hundreds of pounds in administrative fees that I would dearly like returned (we are students) and was all around inept, hard to reach and useless. Also, their reference program crashed so we had to do it twice. The sooner a law is passed restricting the ability of letting agencies to charge at will the better. This company should be closed down. The actual landlord was lovely and was similarly aghast and struck at their incompetence.
5/5
YourMove Egham worked very hard to find me good tenants. There were a lot of viewings and some tenants pulled out after everything was agreed, but they carried on with enthusiasm until good tenants were found. In particular, Sue & Dean on the viewings, and Abbie on the admin, were excellent. When I phoned or emailed Abbie, she always came back to me really fast, which is quite unusual. I will definitely use them again when the need arises.
5/5
Great service from the lettings team. Efficient and helpful, would definitely recommend.
1/5
This agency is only after eating innocent peoples money.They will be very nice to you at the time of purchasing the property.but when the time comes of of u vacating the property they bounce on u like anything.this fees that fees this is not done proper this you people dint live in a good state infact when everything is given in good condition they just after eating money.to get back your own deposit they take so much time to give back they trouble like anything this and that .not to be trusted!!!i am very dissapointed.
5/5
Such a great experience from start to finish when using Your Move Whitton. Went the extra mile when it came to our house purchase. Would highly recommend and definitely will use in the future. Thank you!
5/5
Thankyou blackheath team.
5/5
Very nice people and very helpful
Hi Ms Onassis, thank you for those kind words, we look forward to work with you again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canterbury (3 St. Margarets Street) has the most, with 2,135 reviews rated 4.3 out of 5, followed by Tunbridge wells with 416.
The 37 Your Move offices, by town:
3 reviews from tenants, rated 3.7 out of 5 on average. For example, Andreea wrote: "We have a very good experience with Your Move agency from central Bromley. They helped us find a couple of properties to view, according to our wishes, from ..."
Yes. In The Trusted Agent 2026 awards: Your Move, Whitton won Trusted Agent.