Trusted Agent profile · Tunbridge Wells

Your Move Tunbridge Wells reviews

4.8

★★★★★ Excellent

221 reviews across 1 platform

18 High Street, Tunbridge Wells, TN1 1UX

Your Move's office in Tunbridge Wells, at 18 High Street, is rated 4.8 out of 5 across 221 reviews on 1 platform, including 221 Google reviews rated 4.8.

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4.8 / 5

221

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Google

We had an exceptional experience working with Adam Pearce. We viewed several properties with different agencies during our search, and Adam immediately stood out. He was proactive, consistently communicative, and incredibly pleasant to deal with. What really set him apart was his transparency. We were clear that we wouldn’t be making a decision before Tuesday as we had other viewings lined up, and Adam completely respected that. Instead of applying pressure, he kept us updated and even called to update us on availability while waiting for our decision. That level of honesty and professionalism genuinely influenced our choice. Throughout the process, Adam didn’t just provide updates, he clearly explained next steps, timelines, and expectations, which made everything feel structured and secure. He made the referencing process feel straightforward and stress-free, and we felt confident in both him and the landlord. In a competitive rental market, it’s rare to find someone who is calm, genuine, and truly professional rather than sales-driven. We would recommend Adam and your move without hesitation.

Mor · 16 February 2026

Agent replied · 16 April 2026

Hello Mor, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoy your new home! Your Move Lettings Team

5/5

Google

Your Move Tunbridge Wells, Emily and Katy were amazing throughout the process of purchasing our new home! Kept us updated along the way at all times and chased things up when needed. Emily has also been in touch after offering us help / advice with the house. Katy got things moving very quickly when we were first accepted which was also a big help. We both appreciate your patience and all the hard work that’s gone in to getting us over the line. We love our new home / area (as does our 3 year old son) and are all very grateful. Thank you again. George Davis

George · 24 November 2025

Agent replied · 24 December 2025

We are delighted that you and your family are now in your beautiful new home! It was a pleasure helping you, thank you for your lovely review! Katy & Emily

5/5

Google

Adam is an absolutely amazing person! I’ve never met someone so genuinely kind, helpful, and professional. From the very first conversation, his attitude stood out, always positive, respectful, and ready to help with anything. The way he communicates is next level: calm, clear, and full of confidence that immediately makes you feel comfortable and supported. Thanks to Adam’s hard work and dedication, I was able to get my house within just one week, everything was handled smoothly and without stress. He went above and beyond to make sure every detail was taken care of, and he always responded quickly with helpful and positive answers. What I appreciate most about Adam is his honesty, patience, and the way he treats people. He truly cares about his clients and puts his heart into what he does. Adam’s positive energy and professionalism made the whole experience enjoyable and easy. I’m so thankful for all his help, he’s not just great at his job, he’s a wonderful person. I highly recommend Adam to anyone looking for someone reliable, friendly, and truly dedicated to helping others

Satish · 16 November 2025

Agent replied · 16 April 2026

Hello Satish, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoying your new home! Your Move Lettings Team.

5/5

Google

I cant recommend You Move Tunbridge Wells highly enough . We sold in a very difficult market and the whole team were excellent from start to finish. A special mention to Emily, Kathy and Lauren , they were professional, proactive supportive and kept us informed . Nothing was too much trouble . Thanks to their hard work and expertise, we achieved a successful sale despite an challenging market .

Gertie · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your lovely review Gertie! We hope you are incredibly happy in your new home, it was a pleasure helping you! Katy Jewell

5/5

Google

Under Offer in less than 10 days... credit where it's due, Your Move, and in particular Lauren, have been dynamite. Despite it being a fairly rubbish market for sales, they've been proactive, straight talking and overall super helpful and supportive. I hadn't originally planned to sell through one of the older traditional agents, I was considering one of the newer agents whose marketing seems pretty smart and polished. Your Move had sold our neighbours property for a great price a few months earlier though, so we felt it fair to give them the instruction. We haven't been disappointed with the decision. It goes to show that flashy new logos don't really count for anything at the end of the day, it's the team that's important, and Your Move have a really effective but personable team. Phone calls, WhatsApp, Emails... they were happy to communicate with us in a way that was most convenient for us, which was really helpful when we were busy at work and spinning plates. So thank you for that! It wasn't a hard sales situation ever, there was stacks of viewings straight away, it's just been easy. 100% will use Your Move again and would recommend Lauren and her lovely team to anyone else considering selling.

Martin · 16 September 2025

Agent replied · 23 September 2025

Thank you so much for your lovely review Martin! It has been an absolute pleasure helping you sell your home. Lauren is a fantastic member of our team, thank you for your kind words! Wishing you all the best in the future. Katy Jewell.

5/5

Google

We've just completed the sale of my parents' house through Your Move Tunbridge Wells, and I can't speak highly enough of the service we received. Katy and Emily were absolutely professional throughout - friendly, efficient, and always kept us updated every step of the way. They made what could have been a stressful process feel smooth and well-handled. I'd definitely recommend them to anyone looking to sell or buy in the area.

Rachel · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your lovely review Rachel! It has been a pleasure helping you and we wish you and your family all the best in the future! Best Wishes Katy & Emily.

5/5

Google

I honestly can’t thank the team at Your Move enough. As a first time buyer on my own, I had no idea where to start. I spoke to multiple estate agents, but none compared to Katy and Emily. From the very first phone call to arrange viewings through to finding my perfect home, they were incredible every step of the way. They guided me through the entire process; explaining how everything worked, supporting with negotiations, arranging financial advice through their in house experts, helping with insurances, appointing solicitors, and everything in between. No matter what challenges came up, Katy and Emily were always just a phone call or email away. Nothing was ever too much trouble, whether I needed advice, reassurance, or even just someone to vent to, they were always there. I can honestly say that without them, this purchase would never have been possible. If you’re looking to buy or sell, I couldn’t recommend Your Move highly enough! They truly stand out from any other agent I’ve dealt with. Thank you so much, Katy and Emily :)

Jack · 11 April 2026

5/5

Google

I cannot thank Katy Jewell at Your Move Tunbridge Wells enough for her efforts during my flat sale. From start to finish she was proactive, keep me updated constantly and extremely supportive. She really drove this sale through and at times, I wasn’t sure it would ever reach the finish line. We had lots of delays from solicitors and also a lack of communication from them and Katy went over and above to compensate for the other parties involved and got to the bottom of any issues quickly. Lauren was also a delight to work with. In fact, it was a pleasure to deal with anyone at Your Move, they’re an efficient team who care. Thoroughly recommend them as a selling agent.

Sheila · 22 May 2025

Agent replied · 10 June 2025

Thank you so much for your lovely review Sheila, it has been an absolute pleasure helping you and I am delighted that we got there! Wishing you all the best in the future, and if I can ever help you again you know where I am. Katy Jewell.

5/5

Google

The service was excellent and the whole process was smooth, quick and completely stressfree. I really want to thank Adam Pearce and Amy for their support. They understand the needs and situation of each client. And I believe, that made the difference from other agency.

Sourav · 2 April 2026

Agent replied · 16 April 2026

Hello Sourav, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoy your new home! Your Move Lettings Team

4/5

Google

We have just rented our first property with Your Move. Amy was very helpful and friendly when showing us around multiple properties and helped answer all our questions! Adam was also very helpful, providing quick responses and clear answers regarding the tenancy agreement and questions we had for the landlord. Overall, a great experience thanks to their professionalism and support.

Jess · 16 November 2025

Agent replied · 16 April 2026

Hello Jess, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoying your new home! Your Move Lettings Team.

5/5

Google

Adam has been absolutely brilliant! He showed us around some excellent apartments and in the first day we had found the property for us. Adam communicated clearly and concisely and helped us secure our perfect next home! Thanks so much and we appreciate all the help we’ve received so far! It’s a very smooth process!

Callum · 17 December 2025

Agent replied · 24 December 2025

Hello Callum, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoy your new home! Your Move Lettings Team.

5/5

Google

Adam has been absolutely outstanding! The level of service I’ve received has been nothing short of exceptional. He went far above and beyond to help me rent out my flat, and “beyond the call of duty” doesn’t even begin to cover it. Thanks to Adam’s dedication, the whole process was seamless from start to finish. Thank you, Adam, for everything, you truly are amazing! xx

Popy · 8 August 2025

Agent replied · 25 August 2025

Thank you so much for your wonderful review Popy! It was a pleasure helping you and finding you a lovely tenant! Your Move Lettings Team.

5/5

Google

I cannot thank Adam Pearce enough for helping me and my partner find our new home. He helped us arrange a viewing for just a few hours after we first enquired, and from then on was so quick to respond to our emails and was such a massive help guiding us through the process. Super friendly guy and made the whole thing so quick and easy!

Tom · 25 July 2025

Agent replied · 23 September 2025

Hello Tom, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoying your new home! Your Move Lettings Team.

5/5

Google

We have had amazing service and help from Katie and her team. Katie really helped to pull the whole chain together and without this the process would have taken so much longer. Thank you and we will definitely be recommending Your Move Tunbridge Wells branch to our family and friends.

Mandy · 3 December 2025

Agent replied · 24 December 2025

Thank you so much for your lovely review Mandy! We hope you are incredibly happy in your new home, it was a pleasure helping you! Katy Jewell

5/5

Google

A big thank you to everyone at YourMove! Katy and Lauren have been outstanding throughout the process of selling my house. My property was marketed extremely well, and Lauren was excellent at conducting viewings and getting buyers to make offers.  Katy worked non-stop managing solicitors, my buyer and the rest of the chain. The communication from YourMove was great.  Katy & Lauren would answer my call almost any time or call me right back.  They genuinely wanted me to get the best sale price, and I wasn’t pressured to lower my price to speed things up. I also went with YourMove’s affiliated solicitors, Premier Property Lawyers. Preemesh was my solicitor, and I found him very responsive and quick to move things along. My partner is now planning to let her flat out with YourMove, and we are confident that we are in safe hands 😊

Edward · 4 December 2024

Agent replied · 11 December 2024

Thank you so much for your lovely review Ed! It has been an absolute pleasure helping you sell your property. We are delighted that you are now in your dream home! Wishing you both all the best in the future, and we look forward to helping your partner! Katy & Lauren

5/5

Google

We had a truly wonderful experience working with Adam Pearce and Amy Ley. From start to finish, they were both incredibly supportive, professional, and genuinely caring. Finding the right tenant for our cottage felt effortless thanks to their expertise and dedication. They guided us through every step of the process with clarity and reassurance, making everything feel smooth and stress-free. Their communication was excellent throughout, always keeping us informed and confident in each decision. What stood out most was their warm and approachable manner, they made us feel completely at ease and went above and beyond to ensure everything was handled perfectly. We’re so grateful for their help and wouldn’t hesitate to recommend them to anyone looking for a reliable and thoughtful team. Thank you both for making the whole experience such a positive one.

Suzanne · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful review Suzanne! It was a pleasure helping you and finding you a lovely tenant! Your Move Lettings Team.

5/5

Google

I have had a great experience with Your Move. Adam has been very responsive and helpful, ensuring that everything has been completed correctly and as quickly as possible. He has answered all our questions extremely quickly and liaised with outside contractors to get everything completed for the tenants check-day. I would highly recommend Your Move.

Frances · 2 September 2025

Agent replied · 23 September 2025

Thank you so much for your wonderful review Frances! It was a pleasure helping you and finding you a lovely tenant! Your Move Lettings Team.

5/5

Google

I had a positive and great experience with your move , specially big thank you to Adam , help me to find the house for tenancy on zero deposit , so quickly and reasonable ,I like the way how you all guys proactively working , thank you

Prabhat · 16 November 2025

Agent replied · 16 April 2026

Hello Prabhat, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoying your new home! Your Move Lettings Team.

5/5

Google

Your Move Tunbridge Wells I would like to thank the team at Tunbridge Wells, especially Katy, Emily, Lauren, Guy & Camille for their wonderful service and making this process as smooth as possible. I would definitely use them again and I highly recommend the team.

Luke · 3 December 2025

Agent replied · 24 December 2025

Thank you so much for your lovely review Luke! It has been a pleasure helping you! We hope you are both very happy in your new home! Katy Jewell

5/5

Google

Can’t speak highly enough of the service provided by Katy and Lauren on the sale of my flat. Both were extremely helpful and responsive throughout, guiding us through the process from start to finish. Katy also dealt with hopeless conveyancers throughout and kept stress to a minimum when it could have been a nightmare. Thanks both!! (This review doesn’t extend to Premier Property Lawyers, who were the recommended conveyancer on our sale and were awful!)

Joe · 22 December 2024

Agent replied · 12 January 2025

Thank you so much for your review Joe, it has been a pleasure helping you! We hope you are really happy in your new home! Best Wishes - Katy & Lauren

5/5

Google

First of all I would like to praise Your Move on responsiveness in timely manner. So easy to get hold of and the exchange of communication is very smooth. Gabriela was exceptional in the proses of arranging the viewing. I was shown around by Adam who was very professional and punctual. He not only provided information about the place but was very well prepared to answer any of my queries. The best experience I have had so far as a tenant looking for prospective apartment to rent. It's very reassuring knowing one will have committed and supportive team overseeing the tenancy.

Sylwia · 3 October 2024

Agent replied · 24 October 2024

Hello Sylwia, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team

5/5

Google

Both Adam and Amy were particularly helpful. We found ourselves in a difficult and stressful situation, where we needed to find a new property to move into within a couple of weeks. They were both very responsive and communicative throughout the entire process. Thanks again!

Alexandria · 16 November 2025

Agent replied · 16 April 2026

Hello Alexandria, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoying your new home! Your Move Lettings Team.

5/5

Google

Thank you to Your Move and especially Katy for her help & communication along the way. Within the last six months we have sold two properties and purchased one, on each transaction Katy has gone above and beyond to make it happen as quickly and stress free as possible.

Thomas · 19 September 2025

Agent replied · 23 September 2025

Thank you so much for your lovely review Tom! It has been an absolute pleasure helping you, and I wish you and your family all the happiness in your new home! Katy Jewell

5/5

Google

Recently sold my property through the team at Your Move, second property I had sold through them. The service was again exceptional. The whole process from appraisal to sale was smooth and professional. When Katy came round to take photos she made sure that Lauren, the lead for our sale, was with her and up to speed with the particulars to ensure they hit the ground running. The confidence I had in the team following that visit was sky high and that was swiftly followed by many viewings in a short space of time which lead to the sale in a much shorter time than expected. The feedback after each viewing was really useful and, along with the general weekly updates, kept me informed and reinforced my trust in the team. I couldn’t have asked for a better service and will be sure to returning for a third time should the time come! Many thanks to Katy and the team for a great service!

James · 26 July 2024

Agent replied · 25 August 2024

Thank you so much for your feedback James! We have loved helping find you a buyer for your beautiful home! Katy & Lauren

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Your Move's Google reviews

Questions about Your Move Tunbridge Wells

How many reviews does Your Move Tunbridge Wells have?

Your Move's Tunbridge Wells office has 221 reviews across 1 platform: 221 on Google.

What is Your Move Tunbridge Wells's rating?

Your Move Tunbridge Wells is rated 4.8 out of 5 across all 221 reviews, and 4.8 out of 5 on Google from 221 reviews.

Where is Your Move's Tunbridge Wells office?

Your Move Tunbridge Wells, 18 High Street, Tunbridge Wells, TN1 1UX.

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