Trusted Agent profile · Tunbridge Wells

Your Move Tunbridge Wells reviews

4.8

★★★★★ Excellent

221 reviews across 1 platform

18 High Street, Tunbridge Wells, TN1 1UX

Part of Your Move, see every office.

Your Move's office in Tunbridge Wells, at 18 High Street, is rated 4.8 out of 5 across 221 reviews on 1 platform, including 221 Google reviews rated 4.8.

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4.8 / 5

221

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Google

We've now used Your Move Tunbridge Wells twice. Once for buying a flat about 6 years ago. And then for selling that flat. They've been awesome each time. A very friendly and helpful team. Big shout out to Katy Jewel and Tracey Lowe in particular! When it came to selling the flat, we got a few Estate Agents to value the property. We knew the rough value, as some neighbours had recently sold. A couple of the Estate Agents under-valued or were very cautious about the asking price. But Your Move knew the real value and were happy to push for a good price for us and we got exactly what we wanted from the sale. It was really fast too. We got 4 offers after just 2 days on the market. And accepted a final offer on the third day. Of course, with all the legal nonsense with selling/buying in the UK, it took another 8 months to actually move house! But the Your Move team were very helpful and always in communication with us, our buyers and our solicitors. :)

Graham · 26 August 2022

Agent replied · 25 August 2024

Dear Graham, thank you so much for your 5 star review. It has been our pleasure in helping you over the years to find a property and now to have found you a buyer to enable you to move onwards and upwards. We look forward to helping you again in the future. Best wishes from Tracey and all the team at Your Move.

5/5

Google

Amy and Adam were of great help throughout the process. Highly recommend.

Scott · 16 November 2025

Agent replied · 16 April 2026

Hello Scott, Thank you so much for your kind review. We always strive to provide great customer service! We hope you are enjoying your new home! Your Move Lettings Team.

5/5

Google

Clear communication and very friendly. Booked our viewing in time, confirmed with us a day before and showed us around the property and answered all our questions. Adam was fully prepared with all the answers and had a brochure etc ready for us. Thank you Adam

Vaibhav · 3 October 2024

Agent replied · 24 October 2024

Hello Vaibhav, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team

5/5

Google

Lauren and Emily were great at communicating when booking our viewings. When we had quickly secured our buyer and found a property to purchase, Katy was fantastic at following up and making sure everything went smoothly. Highly recommend YourMove!

Serena · 5 January 2025

Agent replied · 12 January 2025

Thank you so much for your lovely review, it was a pleasure helping you and Nathan. We hope you are really happy in your new home. Wishing you all the best in the future, if there is ever anything further we can help you with we'd be delighted to help. Best Wishes Katy, Lauren & Emily.

5/5

Google

Katy at Your Move Tunbridge Wells was superb in ensuring the smooth purchased of our first home! We purchased the house via auction and Katy was very reassuring and knowledgeable of this new method of house purchasing. From initial viewing to completion, Katy was consistent and personable and I would highly recommend her service for your next house move!

Not · 28 January 2024

Agent replied · 25 August 2024

Thank you so much Charlotte for your review! I am delighted that everything went smoothly for you and you were happy with our service! Good luck with the painting! If there is ever anything that we can help you with in the future be sure to let us know. Katy Jewell

5/5

Google

Emily and Katy have been absolutely amazing through our move. We was in quiet a difficult chain but they kept us updated through every step. They was always very accessible to contact and always felt better after speaking to both of them. Couldn’t fault them. We have been very lucky to have them as part of our journey.

Melissa · 24 November 2025

Agent replied · 24 December 2025

Thank you so much Melissa! I'm delighted we finally got there for you! We hope you make many happy memories in your new home and wish you all the best in the future! Thank you so much for your lovely review, we really do appreciate it. Katy Jewell

5/5

Google

I was taken to a viewing with Gabriela and she was a star. She took great care of me and answered all of my questions so quickly and efficiently. She goes out of her way to help others and is always very friendly and professional! Out of all lettings agents I’ve seen, Gabriela has never let me down and proved that humanity still exists. She makes the whole process very manageable and enjoyable! Gabriela is an asset to Your Move! Thank you Gabriela!!!

Lidia · 11 August 2024

5/5

Google

Lauren was so very patient and helpful over a rather lengthy sale and purchase and eventually achieved a sale after 2 fell through. Very determined and achieved an excellent deal on my sale. Lauren has a great attitude towards her job and clients. Equally Katy has the same. So grateful to them both.

Sue · 27 April 2024

Agent replied · 25 August 2024

Thank you so much for your lovely review Sue! It was a pleasure helping you and we are delighted that we helped you move! If there is anything that we can help you with in the future please let us know. Katy & Lauren

5/5

Google

I attended a lovely flat viewing for a rental property in Tonbridge this morning. I received a phone call from Adam this morning to confirm the viewing which was very professional. Adam was already present at the property upon my arrival, which was the first viewing of the day. He was smartly dressed and very polite and pleasant. He showed me around and provided me with all the details I needed to know and gave opportunity to ask any questions. He also gave information around the application process should I wish to submit an offer for the property. He was incredibly friendly and clearly an asset to the Your Move team!

Charlotte · 26 July 2024

5/5

Google

We are very pleased with the service we have received from Your Move Tunbridge Wells in selling our property. From Guy being pleasant & efficient in valuing our property and Adam securing a quick sale! Katie & Lauren were also very helpful. We would definitely recommend Your Move Estate Agents.

Carol · 27 May 2024

Agent replied · 25 August 2024

Thank you so much for your lovely review Carol, it has been a pleasure helping you. Thank you for your kind words. Katy Jewell

5/5

Google

We recently completed on a flat we sold through Your Move. Katy and Lauren were very helpful throughout the process and did everything they could to help, liaising with our buyer and solicitors and showing a high degree of knowledge and professionalism. Thank you. We will certainly be using Your Move next time.

Alex · 28 March 2024

Agent replied · 25 August 2024

Hello Alex and thank you for taking the time to leave such a lovely review. I am pleased you found the team helpful and positive in what we know can be a very stressful time. Best wishes to you both. Tracey and the team at Your Move.

5/5

Google

A massive thank you to the Your Move lettings team. As a first time landlord, I was so grateful for the advice I have been given and I have been thoroughly impressed with both Amy + Adam, who have been beyond proactive, given constant updates and I can’t thank them both enough - would highly recommend.

Eleanor · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your wonderful review Eleanor! It was a pleasure helping you and finding you a lovely tenant! Your Move Lettings Team.

5/5

Google

The team at yourmove were great from start to finish even when our sale hit a major stumbling block midway through. Lauren, Katy and the team did everything they could to make the sale go through smoothly. I would recommend them to anyone without hesitation.

James · 18 August 2024

Agent replied · 25 August 2024

Thank you James for your kind words. If there is ever anything further we can help you with please do let us know. Wishing you all the best in the future, Katy Jewell.

5/5

Google

Very happy with how professionally and attentively my house purchase was dealt with. Katy and Lauren made themselves always available for any additional viewings I requested and checked in along the way on how the purchase was proceeding, offering help. Thank you for the friendly service. An absolute pleasure to deal with you ladies!

Kadri · 27 February 2024

Agent replied · 25 August 2024

Thank you so much for your lovely review Kadri! Please keep us updated on your renovation works we would love to see your finished result! It was a pleasure helping you! Katy & Lauren

5/5

Google

Lisa Mires at your move Tunbridge Wells has been a wonderful and thoroughly responsive member of staff. Unfortunately due to my house mate becoming deluded and unstable and causing myself, the agency and the landlord nothing but chaos and damage to the property. Lisa has remained professional and helpful throughout. Highly recommend! Would advise all agents and landlords to keep an eye out for a DARIO BARNES and to NOT rent a property to him in the Kent area as he will take advantage and refuse to pay rent whilst smoking drugs and purposefully damaging property. Unfortunately found this out the hard way.PositiveResponsiveness, Professionalism

28 · 26 August 2021

Agent replied · 25 August 2024

Thank you for your feedback, and I am glad we were able to resolve your issues in an agreeable manner.

5/5

Google

We moved into our new home in October having found it through Your Move. The staff, Katy and Tracy, at the High Street Tunbridge Wells office could not have been more helpful both in organizing viewings and then guiding the sale process. We were in a chain that got a bit complicated but Katy and Tracy were great at keeping us informed and liaising with the other estate agents. Thank you!

Judith · 26 August 2022

Agent replied · 25 August 2024

Dear Judith, thank you so much for your 5 star review. It really was our pleasure helping you and Ian through the sales process and delighted that you have settled into your new home. Wishing you both every happiness for the future. Tracey and the team at Your Move.

5/5

Google

Guy and his team were great from the start. He patiently answered our questions and explained things. Their really effective marketing meant we had a stream of viewings resulting in several offers within a week. We particularly liked the video, and communication was good throughout.

Helen · 26 June 2024

Agent replied · 25 August 2024

Thank you so much for your lovely review Helen! We are delighted that you liked your video. Wishing you all the best in the future, Katy Jewell

5/5

Google

I want to say how brilliant Sophie is, the viewing she conducted was excellent she had the answers to all of my questions and then followed up with us promptly although we didn't go with that property she was by far the best person we have dealt with while at viewings and then the follow up. Would highly recommend!

Jordan · 26 August 2023

Agent replied · 25 August 2024

Dear Jordan, thank you for taking the time to leave this wonderful review for Sophie. I am so pleased you were given all the information you required and I know she will continue to keep in touch with new properties for you. Best wishes from Tracey and all the team at Your Move.

5/5

Google

What a fantastic service from the team at Your Move in Tunbridge Wells. Katy and the team were supportive in all aspects of the selling process, were always available and provided pro active support and advice. Will definitely use them again should I look to see my home.

Matthew · 27 February 2024

Agent replied · 25 August 2024

Thank you for your lovely review Matt! If there is ever anything that we can help you with in the future please let us know. Wishing you all the best in the future! Katy Jewell

5/5

Google

Moving was a huge ordeal for me but Tracy, and her team, made it so much easier for me. Helped with the entire process and for someone like me who didn't have a clue, they all really helped every step of the way. I can't thank them enough and we're approachable and always at the end of the phone.. Thanks especially to Tracy and Katie x

Joanne · 26 August 2022

Agent replied · 25 August 2024

Dear Jo, thank you so much for your 5 star review. From the moment we met, I knew what this move meant to you, which is why I am so happy for you and the family that you have now settled into your new home and can begin a new chapter of your lives. Wishing you all every happiness for the future.

5/5

Google

As a Landlord, the team at Your Move Lettings are great. All very helpful and keen to answer any questions or queries no matter how minor. We have used them for years and return again and again.

L · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful review Linda! It was a pleasure helping you and finding you a lovely tenant! Your Move Lettings Team.

5/5

Google

My thanks to the YourMove team, and particularly Katy Jewell, for managing my house sale. From the start I was impressed by their honest, up-front professionalism. During the sale process they were always on the ball, managing the viewings despite Covid challenges and ensuring my interests were looked after. I look forward to using them again, and recommend them to others.PositiveResponsiveness, Quality, Professionalism, Value

Malcolm · 26 August 2022

Agent replied · 25 August 2024

Dear Malcolm, thank you for taking the time to leave your 5 star review. We are so pleased that you have been happy with our services and in particular Katy Jewell. We look forward to welcoming you back in the future. Best wishes from Tracey and the team at Your Move.

5/5

Google

Your Move (Tunbridge Wells branch) supported me through the whole house buying process, helping chase relevant parties throughout and keeping me up to date on the progress. They were very helpful, particularly Katy Jewell and Lauren Clarke. Thanks all!

Scarlett · 27 May 2024

Agent replied · 25 August 2024

Thank you so much for your review Scarlett! We have loved helping you, if you are passing at any point do pop in and say hello. Wishing you all the best in your beautiful new home! Katy Jewell

5/5

Google

Highly recommended - The Team at Tunbridge Wells branch did not disappoint and worked well together - answered queries, responding to emails or calls promptly - very professional- special thanks to Kate, Alex and Lauren

Amanda · 26 July 2024

Agent replied · 25 August 2024

Thank you so much Amanda!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Your Move's Google reviews

Questions about Your Move Tunbridge Wells

How many reviews does Your Move Tunbridge Wells have?

Your Move's Tunbridge Wells office has 221 reviews across 1 platform: 221 on Google.

What is Your Move Tunbridge Wells's rating?

Your Move Tunbridge Wells is rated 4.8 out of 5 across all 221 reviews, and 4.8 out of 5 on Google from 221 reviews.

Where is Your Move's Tunbridge Wells office?

Your Move Tunbridge Wells, 18 High Street, Tunbridge Wells, TN1 1UX.

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