Your Move Tunbridge Wells reviews

★★★★★ 5/5

Google

I had a great experience with Your Move. Lauen showed me a few properties and she was just so patient and understanding of my needs. As soon as we found the right property she was very helpful, answering any questions I had as quickly as possible. She is very knowledgeable and made my whole buying process as smooth as it could possibly be. Even following the sale she helped with a few questions I had. I would definitely recommend Your Move with the help of Lauren.

Sarah · 28 March 2024

★★★★★ 5/5

Google

Hi i would like to thank YOUR MOVE, especially Katy Cruickshank and Tracy Lowe @ Tunbridge Wells branch, they have been very professional and courteous at all times, and kept me in the loop with regards to all updates, would highly recommend them and would certainly use them again. Many thanks for your help and guidance . GRAHAM MCCUSKERPositiveProfessionalism

McDuff · 26 August 2021

★★★★★ 1/5

Google

If I could give no stars I would. What a shocking company. Left our rented house for one with brackets and it’s been nearly 6 weeks without our deposit back. Next to no communication or answers to emails. They say we deal with the landlord the landlord says we deal with your move. No one at this company knows what they are doing when it comes to renting and dealing with awful landlords. Our landlord is purposely being difficult and taking money off for unnecessary things but not getting the work done. Your move don’t ask for receipts so your landlord can make an invoice and take the money for themselves. I would never use your move again. Especially not this branch or the gravesend one.

Ellie · 27 February 2024

★★★★★ 5/5

Google

Adam was a wonderful host, friendly and personable and took the time to chat to us which we appreciated. :)

Isabella · 24 September 2024

★★★★★ 5/5

Google

The whole team at Your Move Tunbridge Wells are fantastic. Special mention goes to Lauren and Camille for their professionalism, clear communication, and ongoing support. They've been transparent, efficient and always approach everything with such positivity and care.Thank you!

Sam · 16 September 2025

★★★★★ 5/5

Google

Adam was such a lovely chap and very knowledgeable and accommodating…would definitely recommend him as a great estate agent.

Astro · 24 September 2024

★★★★★ 5/5

Google

I really want to thank Tracey, Katy, Alex and Sophie.. a Great team.. who work with each other.. professional , friendly, compassionate and great on keeping me up to date along the journey ( which was really important to me). I wouldn’t hesitate to recommend them . Thank you.

Nigel · 26 August 2022

★★★★★ 5/5

Google

Excellent service provided by the your move team especially Gabriela and Adam. I can only say thank you

Taiwo · 24 September 2024

★★★★★ 5/5

Google

Eva, Lauren and Katy are the most talented and experienced and kindhearted professionals in Tunbridge Wells when you want to buy a house. They will assist you right from viewing to final purchase. You can expect honest advice and successful mortgage application and connection to reliable conveyancing lawyers. They are efficient, trustworthy and approachable.You will have a trouble free purchase and all your questions answered. They are the best.

Kim · 26 July 2024

★★★★★ 5/5

Google

A huge Thank You to Katy and Lauren at Your Move for their brilliant support through my recent flat purchase. They were professional and helpful and maintained good communication throughout the process. When things got a bit complicated for a while, they went above and beyond! Would highly recommend.

Maggi · 24 September 2024

★★★★★ 5/5

Google

Fantastic experience buying from your Move Tunbridge Wells. Both Katy and Lauren were friendly, efficient and helpful the whole way through. Exemplary service! Thank you

Hbartlett1993 · 27 April 2024

★★★★★ 5/5

Google

Emily is a kind, helpful and polite agent. All contact pleasant with general team. Would use again Your Move again

Kadie · 26 July 2024

★★★★★ 5/5

Google

A really positive experience letting my property through YourMove. Adam and Gabriela were great with communication, very responsive to any requests and tenant criteria and made the process as straightforward as possible.

Kimberley · 6 May 2025

★★★★★ 5/5

Google

Excellent service all round from Katy and Lauren at Your Move Tunbridge Wells. We had listed our house with another agent and had 3 buyers drop out for various reasons. But then we relisted with Your Move as the house we were buying was through them, and suddenly everything worked smoothly. They reassured out sellers, found a good buyer for our place within a week, then they kept the rest of the process running along smoothly, nudging and chasing solicitors etc. where needed. Couldn't recommend more highly.

Chris · 30 October 2023

★★★★★ 5/5

Google

Emily was helpful, polite and attentive during the viewing giving me lots of time and answering questions. Highly recommended.

Emma · 26 June 2024

★★★★★ 4/5

Google

Professional yet personable in all their communication verbal and written, imaginative and enthusiastic in marketing the property, thorough and open to suggestions for amendments, and as they predicted a buyer was soon found. Many thanks to Katy J and Sophie for all your efforts. In contrast and out of the branch's direct control, subsequent dealings with their third parties regarding the admin of selling has, so far been impersonal and less assured but we go on...

Geoffrey · 26 August 2022

★★★★★ 5/5

Google

Great experience buying via Your Move - Tunbridge Wells. Lauren and Katy were always helpful, professional and proactive. Start to finish a great experience, especially as a first time buyer.

Dominic · 30 October 2023

★★★★★ 1/5

Google

Don't rent with them, I was left without a working shower for 3 months and after complaining I was told that the time it takes is irrelevant because they are following their standard repair process. I have never experienced a worse level of customer service nor have I seen a team of people less interested in listening to their customers. If I could give them less than 1 star I would.

Rob · 27 February 2024

★★★★★ 5/5

Google

I have found my experience with Your Move very professional and honest. Scarlett has been fantastic and kept me well informed at all times. If I have ever had a query she has promptly got back to me. I will certainly use Your Move in the future.PositiveResponsiveness, Quality, Professionalism

Beth · 26 August 2021

★★★★★ 5/5

Google

Great service from agents the way it should be. Even better service than the agency I employed to sell my property. I found the two agents Katy and Lauren who were my contacts in the property I purchased, accessible, very communicative and took initiative when I needed it the most. I would highly recommend them.

Adekunle · 15 November 2024

★★★★★ 5/5

Google

Emily showed me around a property to buy recently, she was waiting for me outside, she had a good knowledge of the property, services, location etc. Really friendly, and allowed me to look around the property comfortably and offered some advice on potential changes etc, and also a view of the rental market which was very useful. I thought she was excellent.

Andrew · 26 July 2024

★★★★★ 5/5

Google

Sold my house through the Tunbridge Wells branch and the whole process was very smooth and quick! A very professional service and all queries were dealt with efficiently. A friendly Estate Agent with a warm and welcoming atmosphere. I have used this branch of Your Move for the last 15 years and will continue to do so if I decide to move again!

Nicolette · 27 May 2024

★★★★★ 5/5

Google

Great experience. Emily was really helpful and professional with a nice, relaxed approach.

Fiona · 26 June 2024

★★★★★ 5/5

Google

First time buyer; I had the smoothest buy you could of had. Communication was grand with a friendly tone, I happily asked all my stupid questions and they were all happily answered and done very quickly! I never had to chase to get an answer so I knew the inns and outs of what to expect. Great work from Lauren Clarke.

Sam · 26 June 2024