5/5
GoogleI have now bought and sold several properties with YourMove over the last 3 decades. Always brilliant in every way.
Trusted Agent profile · Tunbridge Wells
Your Move Tunbridge Wells reviews
★★★★★
221 reviews across 1 platform
18 High Street, Tunbridge Wells, TN1 1UX
Part of Your Move, see every office.
Your Move's office in Tunbridge Wells, at 18 High Street, is rated 4.8 out of 5 across 221 reviews on 1 platform, including 221 Google reviews rated 4.8.
Reviews
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
Google5/5
GoogleYour Move was instructed to sell our buy to let on the 15th of August and we completed the sale on the 1st of November. I record sale for them and us.
Agent replied · 11 November 2024
We were delighted to get this through so quickly for you Paul! Wishing you both all the best! Katy Jewell
5/5
GoogleFirst time experience with Your Move Tunbridge Wells who went above and beyond to achieve the best possible price for us and keep the sale moving. Brilliant, responsive, friendly, efficient team who we always felt had our best interests at heart. Highly recommend. Thank you for all your hard work Katy, Sophie and Tracy
Agent replied · 25 August 2024
Dear Laura, thank you for your 5 star review. I am so pleased you were happy with our service and great to hear you are settling in to your new home. Best wishes from Tracey and all the team at Your Move.
5/5
GoogleGabriela has been amazing, always helpful and kind. I only talked to her from the agency, but based on the customer service she provided i would recommend it.
5/5
GoogleReally pleased with my experience being shown around a property by Emily (Tunbridge wells branch) she was very friendly and made me feel at ease whilst viewing the property. She was able to answer questions I had well.
Agent replied · 25 August 2024
Thank you so much for your feedback whilst viewing with Emily. We wish you the best of luck with your property search and if there is anything further that we can help you with please let us know. Katy Jewell
5/5
GoogleTracey and Katy were very helpful and I would definitely recommend them to anybody that is considering selling their home. Highly recommended!PositiveQuality
Agent replied · 25 August 2024
Dear Jon, thank you for your feedback. We are all so pleased to have found you buyers for your home, enabling you to move forward with your plans. Best Wishes, Tracey and all the team at Your Move.
5/5
GoogleWe have experienced working with Your Move in Tunbridge Wells for letting and then selling our property and found that the letting and sales teams were very helpful, supportive and professional. I would especially like to express our gratitude to Lauren Clarke, who was extremely helpful, patient, informative and supportive from start to finish during the sale of our property.
5/5
GoogleGabriela was friendly, helpful, super available and quick to solve any queries. Started renting a property in no time. Excellent service
5/5
GoogleAdam had a passionately prompt, respectful and positive manner whilst communicating with myself. This encouraged an ‘open’ and ‘welcome’ space, which supported me to be transparent with my Needs and trust his counsel. Customer Service of this kind costs nothing for the company, and is priceless to the customer. Positive impacting on your clients should rightfully grow into repeat engagements, when seeking rental/mortgage properties.
5/5
GoogleGabriela our agent was absolutely lovely and very professional, she helped us every step of the way ensuring we were able to secure our rental.
Agent replied · 11 December 2024
Hello Chazlin, Thank you for your kind review, we are always delighted to hear positive feedback about our team. We wish you all the best in your new rental home! Kind regards, Tunbridge Wells Lettings Team
5/5
GoogleEmily showed me 4 properties in Tunbridge Wells. She was always very courteous, knowledgeable and professional. This made the experience of house hunting a lot more fun, for which I am very grateful.
Agent replied · 25 August 2024
Thank you for your review Muna on your experience with our colleague Emily, she is a valuable member of our team! Katy Jewell
5/5
Google5 star experience. We had Adam show around and he was very informative about the property. Very helpful receiving emails with potential properties also!
Agent replied · 11 December 2024
Hello Kirsty, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team
5/5
GoogleVery helpful team and especially Emily was very helpful all the time during the tenure.
5/5
GoogleI have used this company twice recently to find tenants and am very pleased with their service. The details were up on the Internet very quickly and attracted a lot of interest. Gabriela and Alex conducted all the viewings and found excellent tenants for both properties.
Agent replied · 25 August 2024
Dear Brian, Thank you so much for the valued review, the team will be very pleased. We always do our best to find the best possible tenants for you, with prompt and attractive internet coverage. I look forward to the whole team working with you in the future. Lisa Mires, Lettings Manager, Your Move Tunbridge Wells.
5/5
GoogleOur house viewing was conducted by Adam who was very efficient, professional and knowledgeable on the area of interest to us. Overall, we got a good impression from Your Move in Tunbridge Wells.
Agent replied · 25 August 2024
Thank you for your review Joelle! I am delighted that you have been happy with the service that Adam provided you. If there is ever anything that we can help you with in the future, please get in touch. Katy Jewell
5/5
GoogleHad a good experience with Adam from the Tunbridge Wells branch. His communication is exceptional. Teamed with a friendly, laidback approach.
Agent replied · 11 December 2024
Hello, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team
5/5
GoogleI would thoroughly recommend Your Move. I dealt with the Assistant Manager; Katy Jewell who was very thorough with the Covid precautions, sensible throughout and talked me through everything i needed to know which made the whole thing completely stress free. She always put in full effort, would immediately deal with any issue and I had a great rapport with her.PositiveResponsiveness, Professionalism
Agent replied · 25 August 2024
Dear Jason, thank you for your 5 star review. I am so pleased you have been happy with the care and advice given to you by Katy.
5/5
GoogleMy partner and I have now officially moved out together! It is thanks to the Your Move branch in Tunbridge Wells specifically Gabriela, Lisa and Alex who have provided an excellent service and really went above and beyond for us. 10/10 :)
Agent replied · 25 August 2024
Dear Charlie, Thank you so much for the review! We know that you will both be amazingly happy in your new home and we wish you all the best for the future. Best wishes, Lisa Mires, Brancj Lettings Manager.
5/5
GoogleGreat service 👌🏻 …
5/5
GoogleIt was a pleasure working with Gabriella. She was so helpful, patient and proactive with supporting a client I was working with. Couldn't recommend her enough! Thank you for all your help!
Agent replied · 25 August 2024
Hi Iona, Thank you very much for the review. We are happy that we could assist you with the client and look forward to working with you on many more. All the best. Your Move Lettings.
5/5
GoogleKaty and Lauren have been amazing with the help they've given us. Super helpful and insightful on every step of the journey of buying our first home.
Agent replied · 25 August 2024
Thank you so much Val for your kind review! Katy Jewell
5/5
GoogleGabriela helped me with my first rental property and she was so helpful and lovely. Can’t thank you enough for making the whole process so quick and easy.
Agent replied · 25 August 2024
Thank you so much for the lovely review! I am so glad you are pleased with our service. Gabriela.
4/5
GoogleProfessional approach, good valuation, viewings well conducted by agent. Good communication regarding offers. Slightly less proactive follow up during conveyancing.
Agent replied · 25 August 2024
Thank you for your review Mike, we really appreciate your feedback. There is a lot of work going on between agents and solicitors in the background to get this through in 10 weeks. We are grateful for your comments and wish you all the best in the future. Katy Jewell
5/5
GoogleThe entire team at Your Move has been a delight to work with, in selling my flat. I was so impressed with how helpful, proactive and professional they all are, making everything go smoothly. They really understand the local housing market and helped me make decisions accordingly. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 August 2024
Dear Lucia, how kind of you to post a 5 star review. What a pleasure it has been in helping you find a suitable buyer and delighted you have been impressed with the service received. Best wishes, Tracey and all the team at Your Move.
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