Your Move Tunbridge Wells reviews

★★★★★ 5/5

Google

Emily and Katy absolutely smashed it, making the sale of the house smooth and easy.

Luke · 16 November 2025

★★★★★ 5/5

Google

Adam has been really efficient, proactive and professional in helping me secure a property. Speedy responses to emails and booking viewings. I would recommend Your Move but more so Adam has been brilliant. Thank you.

Jay · 4 August 2024

★★★★★ 5/5

Google

Viewed a flat today and Adam was great! Very knowledgeable and friendly. Thank you!

Liberty · 20 May 2025

★★★★★ 5/5

Google

Lauren and Katy have been fantastic with both the sale of our house and the purchase of our new house. They worked so hard to make sure it all came together smoothly and were great with giving us regular updates. We would highly recommend Your Move. Thank you again Katy and Lauren for all your hard work, you were amazing!

Khanh · 28 January 2024

★★★★★ 4/5

Google

Prompt and reliable letting agency

OLUWASAYO · 16 January 2026

★★★★★ 5/5

Google

My wife and I are trying to sell our flat, so we started to research state agents. We found Katy Jewel from your Move. She was professional, lovely and knowledgeable, and because of her we decided to use Your Move. It was definitely the right call. They are doing an amazing job. Also, thank you to Sophie, she is been great.

Jose · 26 August 2022

★★★★★ 5/5

Google

We have had a great experience with Your Move Tunbridge Wells, selling my parents house, From the outset a very personal approach and we have been kept informed every step of the way. The video and sales brochure were fabulous and we are now under offer, would highly recommend their service

ED · 26 June 2024

★★★★★ 5/5

Google

Just bought a property via them, very good service and quick response to queries Sep 2024: Just viewed another rental property on behalf of a friend with the same agent I used 2 years ago. Still maintained a high quality of service. Highly recommended!

Henry · 24 September 2024

★★★★★ 5/5

Google

Big thanks to Gabriela for making our move nice and simple and she was very helpful along the way. Thank you to Alex as well for helping out. Would highly recommend!

Jack · 26 July 2024

★★★★★ 1/5

Google

I rang this company about loads iff rubbish out side their property their renting they didn't do nothing about it the rubbish is on pavement loads wood and a pair iff boots on pavement, it keeps happening up this road all the letting properties have bins and rubbish out side the lettings and other easier agents aren't bothered either

Debra · 29 November 2023

★★★★★ 5/5

Google

Guy has been fantastic. He’s given me great advice and taken time to go through the details to help me make the right decision. Highly recommended.

Dawn · 10 October 2024

★★★★★ 5/5

Google

I would recommend Your Move for your move. They were incredible and always kept us informed with all updates during the purchase process. We were first time buyers, so it was great when the senior branch manager, Tracey, was so helpful talking us through everything we needed to know and made the whole thing completely stress free. And then Scarlett who we liaised with throughout the whole process, was there for both the vendor and us. She always put in 200%, would immediately deal with any issue as it would arise and I had a great rapport with her.PositiveResponsiveness, Quality, Professionalism, Value

Chrissy · 26 August 2021

★★★★★ 5/5

Google

Lauren was amazing.most patient and honest agent ai have met in past few months. I will recommend viewing with her as she is transparent and patient

Gee · 24 September 2024

★★★★★ 5/5

Google

Gabriela was excellent in helping us secure our flat, great communication through out and very responsive. We are very thankful for the work she has done. Jonnie & Ruth

Jonathan · 26 June 2024

★★★★★ 5/5

Google

Your Move Estate agent Adam was so professional and helpful. Took his time to explain and clear my doubts. Thank you Adam, you are a star!

Chinazum · 11 August 2024

★★★★★ 5/5

Google

Lauren, Katy and the rest of the team have been excellent, and we will definitely be using them again. Communication throughout the process has been fantastic - we were also really impressed with how many viewings they created, compared to 2 other highstreet estate agents. I highly recommend them!

Nick · 28 March 2024

★★★★★ 1/5

Google

I was left waiting to hear back about a letting for over two weeks, finally got a viewing and visited the property. It was nothing like the advert on the website; the property was in need of repair, damp and mould simply painted over by the landlord, some windows didn't open and major issues with the property that were hidden by clever camera trickery. I appreciate that this is the fault of the landlord (not the agency) but YourMove should have flagged it up surely? The agent I met at the viewing was absolutely lovely but obviously inexperienced.NegativeQuality

Erin · 12 November 2020

★★★★★ 5/5

Google

We utilized the mortgage broker service, and Eva secured for us the most favorable lender offering the best possible interest rate. For instance, while another mortgage broker identified a lender with a 7.2% interest rate, Eva found an option at 4.8%, despite both having the same financial information. Thank you.

Albert · 27 February 2024

★★★★★ 5/5

Google

I’ve recently had an excellent experience with Adam Pearce at Your Move in Tunbridge Wells. I am very impressed with the level of service I received throughout the flat rental process. Highly recommended.

Yesica · 13 December 2024

★★★★★ 5/5

Google

We have dealt with Katie whilst buying our first home and she has been brilliant throughout. Very helpful and professional cannot recommend her highly enough. Jim and Nicky

Jimmy · 26 August 2021

★★★★★ 5/5

Google

I would like to sincerely thank Your Move for their guidance and support in helping us purchase our new property. The process was smooth and professional from start to finish, and we are truly excited to begin this new chapter in our home.

Baljeet · 2 September 2025

★★★★★ 5/5

Google

1st class service from start to finish always there to help me no matter what question i had. Katy and Lauren at the Tunbridge Wells branch were great , always in contact with me and so very kind,caring and helpfull sorting out the sale of my dads house. Use Your Move you wont be disappointed.

Rob · 30 October 2023

★★★★★ 5/5

Google

I let my property out through your move-Tunbridge Wells. Their service, professionalism and treatment was outstanding. They guide me through every step of the way. It took not time in finding some lovely tenants. And, one of the best prices around. I highly recomend getting in touch with them. A wonderful team. Thank you ladies!

Elena · 30 October 2023

★★★★★ 1/5

Google

In July of last year, I contacted Tunbridge Wells "Your Move" for advise on selling my property. 2 bedroom maisonette with private parking, garage and garden. A lady named Katy Jewell arranged to come to my property to discuss selling it. I had 3 questions. 1st, should I decorate and make the place look better? She told me no, as a buyer would probably want to do it themselves. 2nd, what price? She said, based on the neighbours property that sold for 200k, to start at 190k. 3rd, I explained that I had a short lease and should I get a "section 42 notice" before I start? She said no as I can use "your move" solicitors to do this while they have the property on the market. I signed a contract on the basis of what she had told me. She said a photographer would be around to take photos for my approval before going on line. They never asked my approval or opinion on the photos and just put them straight onto there website. The photos were appalling. 3 months went by with 1 viewing. I constantly asked what was happening regarding the lease, and was told that the solicitors will phone me (which they never did) After 3 months had past, the manager, Tracey Lowe, contacted me for an appointment at my flat to discuss going forward. I had been warned by my partner that they are pushy and will try to force me to lower the price. Predictabaly enough, she did exactly that and wouldn't stop being pushy for 90 minutes. She resorted to insulting my property by saying "you'll never get the asking price in this state" I did remind her that it was at the recommendation of Katy that it isn't decorated and the price is also her recommendation. So the insults were not going to work with me. I also don't take kindly to someone trying to get me to drop my price by 15k by insulting it and me for daring to ask a fair price? I'm already asking 10k less than my neighbour actually sold there's for. They proceeded to phone me constantly in December with the most ridiculous offers and tried to make me feel uncomfortable for saying no? The offers were less than my current mortgage. You couldn't buy a 1 bedroom flat for those offers. I asked them If they seriously think I'm going to sell the property, pay there fees and then continue to pay a mortgage for another 5 years on a property I no longer own? At one point, a lady called Scarlett, told me that my neighbours property sold for 200k because it had a garden! I said, hold on, the photos on the website are showing my garden, which is identical to my neighbours garden. She said, oh, you have a garden? Seriously, they weren't aware I had a garden? What sort of clowns are working there? I had to repeatedly remind them that I had central heating and a garage. During one call, she wanted me to accept this ridiculous offer on the basis thay the buyer wanted to "do it up and make some money" I sarcastically said, oh ok, I'll take a massive loss, carry on paying my mortgage,  just so your buyer can make some money. You really think I'm going to do this? They were asking me to do the viewings for them as they clearly couldn't be bothered. I was finally told in December by the manager, Tracey, (The lady that likes to insult my property) that I need to contact a solicitor and start the section 42 notice? It's taken them 5 months to inform me of this after me constantly asking them. I was told before I signed the contract that this would happen by there own solicitors? Tracy said she would look into why I was told this. She clearly never looked into it, never acknowledged it again and never apologised for misleading me and costing me a further 6 months of expense on whatever the final lease extension cost will. They clearly don't work to a high standard and come across and clueless. 6 months my property was on there books and they didn't even know I had a garden or central heating. Kinda says it all really.

Hugh · 26 August 2020