Trusted Agent profile · Tunbridge Wells
★★★★★
221 reviews across 1 platform
18 High Street, Tunbridge Wells, TN1 1UX
Part of Your Move, see every office.
Your Move's office in Tunbridge Wells, at 18 High Street, is rated 4.8 out of 5 across 221 reviews on 1 platform, including 221 Google reviews rated 4.8.
Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.
5/5
GoogleYour Move Estate Agents in Tunbridge Wells and particularly Lauren and Katy are fantastic!!! They promptly answered questions and emails, updating me and others and kept on the case, across the chain at all times!
Thank you so much Holly! We hope you are really happy in your new home! Katy & Lauren
5/5
GoogleYour-move agents Lauren and Katy were truly exceptional ⭐️. It was a difficult property to buy, but agents helped throughout the process with any enquiries sorted and constant updates along the way. Completion came much sooner than expected. Well done guys 👏👏🥳 …
Thank you so much for your review Etienne! It was a pleasure helping you, we are so glad we were able to help you achieve completion sooner than expected! If there is anything that we can help with in the future please let us know! Katy & Lauren
5/5
GoogleThank you to everyone at Your Move Tunbridge Wells. I want to single out Katy ,who pulled out all the stops to make sure our property purchase went through, her communications with all parties involved made all the difference. I wouldn't hesitate to recommend Your Move ,Tunbridge Wells to anybody else . Paul ,Mark and Heather
Thank you so much for your lovely review Paul! It has been an absolute pleasure helping you throughout the process. If there is ever anything that we can help you with in the future, please don't hesitate to contact me. I wish you all the best in future! Katy Jewell
5/5
GoogleOnce again excellet service from Adam and his colleagues at Your Move in Tunbridge Wells. Can highly recommend for anyone who needs a rental agent in the area.
Thank you so much for your wonderful review Andrea! It was a pleasure helping you and finding you a lovely tenant! Your Move Lettings Team.
5/5
GoogleMy partner and I just completed the purchase of our first home in Tunbridge Wells and we have to thank Your Move for it. From the moment we viewed the property to the day we purchased it, Katy has been very professional, helpful and always responsive. We cannot thank her enough. As we did not have a solicitor, she helped with recommending one (Premier Property Lawyers), which we were very happy with. We had a mortgage advisor already, as we had tried to purchase a property last year, but we were not very happy with their service, so when Katy asked if we wanted a free consultation with Embrace (EFS), we took her offer, and we are very glad we did. David from Embrace is a star! We even met with him in person and he was extremely helpful. We also interacted briefly with Megan and Tracey from Your Move, and they were both nice and polite. We would definitely recommend Your Move to anyone who is interested in buying/selling a property in Tunbridge Wells!
5/5
GoogleEmily was great dealing with the sale of our house, she was patient and understanding and always kept us informed. Would highly recommend .
5/5
GoogleI recently worked with Lauren Clarke from Your Move on purchasing my first house, and she was incredibly helpful and supportive. Insightful and quick to respond. Thanks Lauren, would highly recommend.
Thank you so much for your feedback Rachael! Katy Jewell
5/5
GoogleThank you to everyone at Your Move for their excellent service. A special thank you to Katy & Lauren who kept us well informed throughout.
Thank you so much for your feedback Sally! We hope you are both very happy in your new home! Katy Jewell
5/5
GoogleLauren has been really helpful with arranging viewings and really responsive to all of my queries. Delighted to have had an offer accepted and looking forward to the next steps!
Thank you so much for your feedback Jennie! We are looking forward to getting you moved into your new home! Katy Jewell
5/5
GoogleEmily gave my wife and I a property viewing. Emily was helpful and well-informed. She built a good rapport with us, and obviously had one with the vendors too.
Thank you for your lovely feedback Alex! If there is anything further we can help you with in your property search we would love to help you. Katy Jewell
5/5
GoogleBoth Guy and Katy at Your Move Tunbridge Wells have been a joy to work with to get our property on the market. Guy and Katy are very experienced, warm, friendly and they took the time to really get an excellent understanding of our needs. We highly recommend Your Move Tunbridge Wells and if you're looking for the best people to put your property on the market with, give Guy & Katy a call, you'll be in safe hands!
Thank you for your lovely review Sophie! You have a beautiful home! Katy Jewell
5/5
GoogleAbsolutely amazing service after changing from another agent Guy and his team got this on the market and sold in 9 days Incredible . Thanks for making our dream a reality when all felt lost
It was an absolute pleasure helping you both Melanie, we are delighted that we have made your dreams come true! Katy Jewell
5/5
GoogleOur experience with Your Move has been exceptional. Communication with the team has always been very easy and they have always been understanding of what we were looking for. I would like to highlight Adam and Gabriela, who have a very professional and pleasant attitude. They were always available and very well prepared to answer all our questions. We would definitely recommend this agency! So far, nothing to complain about.
Hello Filipa, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team
5/5
GoogleWhilst being in the process of purchasing multiple properties Lauren has been very helpful and knowledgeable when undertaking this process. The purchase has gone a lot smoother due to the professional nature of her and the wider team, thank you!
Dear Jac, Thank you for the google view and Lauren is always happy to help you, whenever you are ready to purchase again in the future. Kind regards, Katy Jewell - Branch Sales Manager
5/5
GoogleMy partner and I have just purchased our first home through Your Move in Tunbridge Wells. Unfortunately we did not have the smoothest of journeys toward exchange and completion (due to other circumstances) but Katy & Lauren were fantastic in supporting us through this very stressful time. Katy especially went above and beyond with making/sending numerous phone calls and emails in order to get the sale over the line. Thank you!
5/5
GoogleVery good selling experience dealing with Lauren and the team. They reacted very quickly to all my requests and got the job done with good humour and professionalism. Would recommend for sure..
Thank you for your review Nick! It was a pleasure helping you! Katy Jewell
5/5
GoogleI had a great experience with Your Move. Lauen showed me a few properties and she was just so patient and understanding of my needs. As soon as we found the right property she was very helpful, answering any questions I had as quickly as possible. She is very knowledgeable and made my whole buying process as smooth as it could possibly be. Even following the sale she helped with a few questions I had. I would definitely recommend Your Move with the help of Lauren.
Thank you so much for your kind review Sarah on our wonderful negotiator Lauren! If there is anything further that we can help you with in the future please let us know. Katy Jewell
5/5
GoogleHi i would like to thank YOUR MOVE, especially Katy Cruickshank and Tracy Lowe @ Tunbridge Wells branch, they have been very professional and courteous at all times, and kept me in the loop with regards to all updates, would highly recommend them and would certainly use them again. Many thanks for your help and guidance . GRAHAM MCCUSKERPositiveProfessionalism
Hi Graham, thank you for your 5 star review. I am delighted that we found you a buyer in such a short space of time and glad we have been able to advise and guide you through the process. Hope the relocation goes well for you and Mum. Best Wishes, Tracey and the Your Move team.
1/5
GoogleIf I could give no stars I would. What a shocking company. Left our rented house for one with brackets and it’s been nearly 6 weeks without our deposit back. Next to no communication or answers to emails. They say we deal with the landlord the landlord says we deal with your move. No one at this company knows what they are doing when it comes to renting and dealing with awful landlords. Our landlord is purposely being difficult and taking money off for unnecessary things but not getting the work done. Your move don’t ask for receipts so your landlord can make an invoice and take the money for themselves. I would never use your move again. Especially not this branch or the gravesend one.
Hi Ellie, my names Alex, the Lettings Manager, I’m really sorry to read your review below, Your Move take our duty of care to tenants & landlords seriously & endeavour to provide the best possible service. I will investigate what’s happening with your deposit & I will contact you to give you an update & try to resolve things for you as quickly as possible. Kind Regards Alex
5/5
GoogleAdam was a wonderful host, friendly and personable and took the time to chat to us which we appreciated. :)
Hello Isabella, Thank you for your kind review, we are always delighted to hear positive feedback about our lettings team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team
5/5
GoogleThe whole team at Your Move Tunbridge Wells are fantastic. Special mention goes to Lauren and Camille for their professionalism, clear communication, and ongoing support. They've been transparent, efficient and always approach everything with such positivity and care.Thank you!
Thank you for your wonderful feedback Sam! It has been a pleasure helping you, wishing you all the best in the future! Katy Jewell
5/5
GoogleAdam was such a lovely chap and very knowledgeable and accommodating…would definitely recommend him as a great estate agent.
Hello Astro, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team
5/5
GoogleI really want to thank Tracey, Katy, Alex and Sophie.. a Great team.. who work with each other.. professional , friendly, compassionate and great on keeping me up to date along the journey ( which was really important to me). I wouldn’t hesitate to recommend them . Thank you.
Dear Nigel, Thank you for your review. Here to help you at anytime.
5/5
GoogleExcellent service provided by the your move team especially Gabriela and Adam. I can only say thank you
Hello Taiwo, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
