Trusted Agent profile · Tunbridge Wells

Your Move Tunbridge Wells reviews

4.8

★★★★★ Excellent

221 reviews across 1 platform

18 High Street, Tunbridge Wells, TN1 1UX

Part of Your Move, see every office.

Your Move's office in Tunbridge Wells, at 18 High Street, is rated 4.8 out of 5 across 221 reviews on 1 platform, including 221 Google reviews rated 4.8.

4.8 / 5

221

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tunbridge Wells office, from every platform, shown as written. First names only.

5/5

Google

The entire team at Your Move has been a delight to work with, in selling my flat. I was so impressed with how helpful, proactive and professional they all are, making everything go smoothly. They really understand the local housing market and helped me make decisions accordingly. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Lucia · 26 August 2021

Agent replied · 25 August 2024

Dear Lucia, how kind of you to post a 5 star review. What a pleasure it has been in helping you find a suitable buyer and delighted you have been impressed with the service received. Best wishes, Tracey and all the team at Your Move.

5/5

Google

Hii . Our experience is very good and their team is really helpful.

Aneri · 20 November 2024

Agent replied · 11 December 2024

Hello Aneri, Thank you for your kind review, we are always delighted to hear positive feedback about our team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team

5/5

Google

I've never reviewed an estate agent in the past but Sophie has broken the mould. She is both professional and approachable. Following up quickly on any queries, making the process run smoothly. Thank you so much!

Lucy · 26 August 2023

Agent replied · 25 August 2024

Dear Lucy, thank you for your kind review, we are always delighted to hear positive feedback about our team and look forward to working with you throughout the process. Best wishes from Tracey and all the team at Your Move.

5/5

Google

Just let a house through them. Excellent customer service. Hannah the letting agent had great attention to detail, followed up on everything and great at communicating back to me. The whole team are very professional and on the ball. Very painless experience and a tenant was found quickly. Highly recommended and I shall certainly use them again. Thanks!

Terry · 26 August 2020

Agent replied · 25 August 2024

Dear Terry, thank you so much and I am pleased that you continue to receive an excellent service from our lettings team.

5/5

Google

The staff were professional and friendly. As a first time buyer I appreciated their help with all the things I didn’t know.

Gavin · 27 May 2024

Agent replied · 25 August 2024

It has been a pleasure helping you Gavin, thank you so much for your lovely review! Katy Jewell

5/5

Google

They are very professional,polite,ready to help and not biased in their dealings with client. Will recommend them any day any time. Thanks to the team

DEBORAH · 28 January 2024

Agent replied · 25 August 2024

Thank you for your review! We are delighted that you are happy with our service. It has been a pleasure helping you find a rental property!

5/5

Google

Nice, friendly, competent service. Thank you! 👍 …

Christopher · 11 November 2024

Agent replied · 11 December 2024

Hello Christopher, Thank you for your kind review, we are always delighted to hear positive feedback about our Lettings team. Please don't hesitate to get in touch if we can be of any help to you at all in the future. Kind regards, Your Move Lettings Team

5/5

Google

I recently met Adam for a viewing, he was thoroughly impressed by professionalism and transparency. He provided clear communication, efficient service, and a customer-centric approach, making the entire process smooth and stress-free. Your moves commitment to quality and ongoing support truly sets them apart. Highly recommended!

Silviya · 4 August 2024

5/5

Google

I met with Emily yesterday to view Western Road she was lovely and very professional and has arranged a second viewing for my husband to also attend at a time that suits us so our needs have been met efficiently.

Emma · 24 September 2024

5/5

Google

Friendly, upfront, helpful and professional - what more could you want from an estate agents? Katy & Shane were absolute superstars, plus they got us an offer for the full asking price within days. We highly recommend.

Laura · 27 August 2019

5/5

Google

Excellent professional and helpful service. Akways in touch informing of progress. Adam and Alex both excellent

Lynette · 26 July 2025

5/5

Google

We have been very impressed with Your Move in Tunbridge Wells! They have been very professional throughout our purchase journey, always polite and helpful.Tracey and Katy Cruickshank have especially gone out of their way to make sure things went as smoothly as possible!PositiveResponsiveness, Professionalism

GTI-X · 26 August 2021

Agent replied · 25 August 2024

Thank you very much for your 5 star review. Always pleases us to hear we have made what can be a very stressful time less so. Your feedback is much appreciated and wish you every happiness in your new home. Kind regards, Tracey and all the team at Your Move.

3/5

Google

Katy is fantastic and ensured the purchase of my first home ran smoothly. However, I wrote to the yourmove board to express my disappointment and concern for the legal team they recommended, but never received an acknowledgment.

Ella · 27 August 2018

5/5

Google

Very helpful with our new tenant

Lex · 24 September 2024

Agent replied · 24 October 2024

Hello Lex, Thank you for your kind review, we are always delighted to hear positive feedback about our team. We look forward to helping you find many more great tenants in the future. Kind regards, Tunbridge Wells Lettings Team

5/5

Google

My experience with Your Move has been really positive. From my initial valuation appointment through to the viewings bookings process, everything has been dealt with professionally and to a really high standard. Katy C has been great at keeping me up to date and giving me feedback on viewings. She also negotiated a new price point which really worked well and resulted in offers being put forward and the agreed sale which is now in progress. I would highly recommend Your Move and would use them again.

Helen · 26 August 2020

5/5

Google

Very helpful staff and kind helped us move even with a few problems along the way

Ben · 27 February 2024

Agent replied · 25 August 2024

Thank you so much for your review Ben! We can't wait to see your property once you have renovated - please keep us updated! Wishing you all the best, Katy & Lauren

5/5

Google

Just rented a flat with Your Move. Amazing customer service and kept us up to date every step of the way.

Julia · 30 October 2023

Agent replied · 25 August 2024

Dear Julia, I am so pleased that we could help you! Best of luck for the future. From the Lettings team

5/5

Google

Excellent service. Many thanks to both Katies (Katy Jewell in particular lived up to her name ... a real gem!) and to Tracy. Flawless, professional service. I cannot recommend this team more highly.

Howard · 26 August 2022

Agent replied · 25 August 2024

Dear Mr. Holdsworth, many thanks for taking the time to leave a 5 star review. Customer satisfaction is what we strive to achieve. Therefore, I am so pleased to hear that you have received excellent service. Best wishes from Tracey and all the team at Your Move.

5/5

Google

Excellent service from David in particular in the Tunbridge Wells office. Ours was a stressful downsizing move, and I needed some extra TLC on occasions. David stepped up each time. Bravo and thanks.

Rob · 27 August 2018

5/5

Google

Katy has been brilliant from start to finish. Friendly in her approach, prompt responses even in challenging situations and helpful. I would highly recommend Your Move Tunbridge Wells and their services.

Sue · 27 August 2018

5/5

Google

I purchased and sold my property through Your Move in Tunbridge Wells. Both Shane and Katy were absolutely fantastic, making the whole process straightforward and were both kind and professional throughout.

Samuel · 27 August 2018

5/5

Google

Excellent staff very professional also with a caring and considerate manner

Mark · 28 January 2024

Agent replied · 25 August 2024

Thank you so much for your lovely review. All the best for the future! Katy & Lauren

5/5

Google

Was shown round a house today by Adam for a proposed let. He made the experience pleasant and bearable and gave me all the information I needed. Very pleased and would highly recommend

Dapo · 4 August 2024

5/5

Google

Went the extra mile. Would definitely use again.

Poppy · 28 March 2024

Agent replied · 25 August 2024

Hi Poppy, Thank you for the review and we wish you the best of luck with the move into your new rental property. Kind Regards, Alex - Lettings Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Your Move's Google reviews

Questions about Your Move Tunbridge Wells

How many reviews does Your Move Tunbridge Wells have?

Your Move's Tunbridge Wells office has 221 reviews across 1 platform: 221 on Google.

What is Your Move Tunbridge Wells's rating?

Your Move Tunbridge Wells is rated 4.8 out of 5 across all 221 reviews, and 4.8 out of 5 on Google from 221 reviews.

Where is Your Move's Tunbridge Wells office?

Your Move Tunbridge Wells, 18 High Street, Tunbridge Wells, TN1 1UX.

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