★★★★★ 1/5
View Agents TenantOverall Poor Experience - Avoid as a tenant
When we initially moved into the property we were provided with misleading information regarding council tax band and parking from the agent who conducted the viewing - both deciding factors for settling on the property.
Upon move out, the company refused to action the release of our deposit from the protection scheme in a timely manner despite being asked twice by the landlord of the property himself to do so. We effectively had to wait for almost a month longer than should have been necessary to receive the deposit back.
All in all, not a positive experience and will be avoiding as both a future tenant and prospective buyer.
TM · 4 November 2016 · Your Move Tunbridge wells
★★★★★ 5/5
View Agents TenantVery professional and serious
We have a very good experience with Your Move agency from central Bromley.
They helped us find a couple of properties to view, according to our wishes, from which we have chosen the one we are renting at the moment. We are new to the UK - only moved here at the beginning of June and although we were told by other agencies that it could take minimum 2 weeks before moving into a property after final go-ahead, Your Move made it happen for us in just a couple of days !
We are very grateful to them, we highly recommend them and of course will work with them in future again.
Andreea · 27 October 2015 · Your Move, Bromley