Every review we hold for the Hoo office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery happy with the service we received from Richard and his team. Selling a house is seldom straightforward and our circumstances were somewhat complicated too, but the Your Move Hoo team was very helpful, understanding and supportive. They handled all the viewings for us, communicated regularly and worked hard to get us the best possible offer. The whole process was completed within four months and was far less stressful than I’d expected. Would highly recommend them.
M · 2 June 2026
Agent replied · 23 June 2026
Hi MH, Thank you so much for your kind words, we really appreciate it. Best wishes to you and siblings, kind regards, Sophie, Jane and Richard.
★★★★★ 5/5
GoogleWe recently rented an apartment through them, and our overall experience was excellent. Our main point of contact was Richard, and he was extremely helpful throughout the entire process. He guided us at every step, answered all our questions patiently, and made the tenancy process smooth and stress-free. Richard is very polite, kind, and professional, and he was always available whenever we needed assistance. We truly appreciate his support and would highly recommend their services
Nida · 14 January 2026
Agent replied · 16 January 2026
Hi Nida, Thank you so much for your kind words, enjoy your new home!
★★★★★ 5/5
GoogleThank you Richard Jane and the Your Move Team for an outstanding service. Super-efficient, professional, kind and supportive.
Sarah
Sarah · 9 June 2026
Agent replied · 23 June 2026
Thank you for this positive feedback Sarah we really appreciate it!
★★★★★ 5/5
GoogleWe have just completed on our first home purchase through Your Move Hoo. From beginning to end Richard was absolutley amazing, he kept us up to date every step of the way and was on hand for any issues that arose. The whole team at the Hoo branch are wonderful and are happy to help with anything. Thank you again Cassie and Callum
C · 1 March 2025
Agent replied · 5 March 2025
Hi Cassie and Callum
Thank you for your lovely comments. We are just happy that all went through and we very much look forward to seeing your plans come to fruition! Good luck with … More
★★★★★ 5/5
GoogleI highly recommend Rupert at 'Your Move' in Hoo, to anyone looking for an exceptional estate agent. Their professionalism, expertise and dedication to their clients are truly amazing. We have had a tough old time securing our forever home, and Rupert has helped us do that. Five stars is not enough!
Kirsten · 23 May 2025
Agent replied · 3 June 2025
Hi Kirsten and Scott
Wow what can I say. Thank you very much for your review. You have had a tough time and keeping everything crossed for you.
Best wishes Rupert and the team from Hoo.
★★★★★ 5/5
GoogleWe have recently purchased our first property after moving from Bexley down to Hoo. All the staff at your move Hoo were absolutely great from start to finish keeping us up to date on a weekly/monthly basis due to a probate issue top of …
Michael · 23 June 2025
Agent replied · 9 November 2024
Dear Mike and Lou
Many thanks for your kind feed back. We were very pleased it all came together in the end and hope you are enjoying your new home. Give us a wave when you are … More
★★★★★ 5/5
GoogleWe recently bought our home through Richard and Rupert at Your Move Hoo and couldn’t be happier with the service we received. From start to finish, the team were professional, approachable and genuinely helpful. They kept us updated at every stage of the process, always quick to respond to any questions and made what can often be a stressful experience feel smooth and straightforward.
Nothing ever felt too much trouble, they went above and beyond to make sure everything moved along as quickly as possible. Thanks to their support and guidance, we are now happily settled into our new home.
We would highly recommend Your Move Hoo to anyone buying or selling, a first-class service from start to finish.
Callie · 18 September 2025
Agent replied · 16 January 2026
Hi Callie
Many thanks for your generous comments. We are so pleased your purchase was smooth. It was a pleasure to help you move into the next chapter of your life.
Enjoy your fab new home.
Best wishes
Richard and Rupert
★★★★★ 5/5
GoogleThank you Richard for all your help over the last few weeks regarding the rental of a flat for our mum. You have been extremely approachable throughout, helping us cross a few hurdles. We are extremely grateful in “getting us there”!
Rhonda · 20 May 2025
Agent replied · 13 April 2026
Hi Rhonda
Many thanks for your recognition of Richard. We were delighted all came good and hope that Mum settles into her new home and enjoys having her family close by. … More
★★★★★ 5/5
GoogleI’m very happy with the service I received from Your Move. The team was professional, supportive, and efficient throughout the process. They kept me well informed and made everything smooth and stress-free. Thanks to their help, I successfully got the house. I would highly recommend Your Move to anyone looking for a reliable housing agent.
Eze · 15 January 2026
Agent replied · 16 January 2026
Thank you Chinedu for your kind words, we hope you and your family are settling into your new home - Enjoy!
★★★★★ 5/5
GoogleWe recently sold a property with Richard and cannot thank him and the team at Your Move in Hoo enough for making the process stress free from start to finish. The communication was fantastic at all steps of the sale and we would highly recommend using Richard and his colleagues and will not hesitate to use them again in the future.
Matt · 17 November 2025
Agent replied · 16 January 2026
Thank you Matt for your kind words. We were very happy to be of assistance at a difficult time for you and so pleased all concluded successfully . We wish you and your family all the best for the future.
Rupert , Richard and Jane.
★★★★★ 5/5
GoogleUsed Your Move in Hoo for the sale of our home Grain village and was mostly dealing with Holly and on occasion Rupert both were very professional, Holly was a pleasure to exchange emails with and come across very professional and competent, always available and quick to reply as well as polite and friendly, if Holly was out of office Rupert stepped in and the treatment was the same. If your after professionalism in the Rochester/hoo peninsula area I would highly recommend Your Move in Hoo.
Many thanks to you both and all the best.PositiveResponsiveness, Quality, Professionalism
Stuart · 22 June 2022
Agent replied · 21 June 2024
Dear Stuart
Many thanks for your kind words. We were very pleased all came together for you and wish you all the very best for the futuer.
Rupert and Holly
★★★★★ 5/5
GoogleFantastic service from Jane, Rupert and the team. Friendly and professional, handling my elderly mum's sale, nothing was too much trouble and they kept us informed throughout. Would highly recommend.
Michele · 31 March 2025
Agent replied · 1 April 2025
Hi Michele,
Your Mum is a delight and we were only to pleased to assist you both. We hope she will be very happy in her new home. Many thanks for your kind words.
Rupert, Richard and Jane.
★★★★★ 5/5
GoogleWe purchased a property via Your Move Hoo, Richard and Rupert were very professional and friendly, they always came back to us in a timely manner, with the answers to any questions we had. Highly recommended.
Lisa · 18 September 2025
★★★★★ 5/5
GoogleThe writing of this review brings to and end a long association with Your Move that started with the management of my rental property
And ended this week with its eventual sale.In all that time Rupert in particular and all his team have never made me doubt that my property was in safe hands.Expert advise always readily available
And the genuine desire to assist in rectifying the odd calamities that have occurred along the way has always been greatly appreciated by my wife and I.
From Gill and I to Rupert a special thank you for your efforts over the years.
Best Wishes to all at Your Move Hoo
Brian · 9 August 2024
Agent replied · 24 October 2024
Dear Brian and Gill
I am very touched by your kind review. This is an end of an era and I can genuinely say its been a pleasure assisting you.
Wishing you all the very best for the future.
Rupert and team Hoo
★★★★★ 5/5
GoogleRupert and team are fantastic,
Gary · 20 July 2025
Agent replied · 16 January 2026
Thank you Gary. We are pleased the completion went well today and have enjoyed working with you over the years.
Best wishes
Rupert, Richard and Jane
★★★★★ 5/5
GoogleRupert and his team at the Your Move branch in Hoo could not have been more helpful .... they provided a really excellent service from start to finish. We are very happy to recommend them without hesitation.
Deb · 13 April 2024
Agent replied · 26 August 2023
Many thanks Deb for your kind review. It was a pleasure to help you from start to finish. Best wishes for the future
Rupert
★★★★★ 5/5
GoogleExcellent service from start to finish. Would not hesitate to recommend, Jane was particularly helpful in keeping me informed and it was a pleasure dealing with Jane and Rupert throughout the whole process 😀 …
Joanna · 13 April 2024
Agent replied · 6 February 2024
Dear Joanna
So pleased that all went well and you are settling into your new home. Enjoy.
Best wishes
Jane and Rupert
★★★★★ 5/5
GoogleGreat service by Rupert and his team making the sale of our property seamless and stress free. Thank you.
Tracy · 8 October 2024
Agent replied · 24 October 2024
Hi Tracy Many thanks for your generous feedback. It was a pleasure acting for you and mum and so pleased all went through smoothly. Best wishes for the future
Rupert and Team Hoo
★★★★★ 5/5
GoogleI used the 'Your Move' financial consultant service.
Emma Fox at Embrace went above and beyond to assist me in getting my mortage. I was having no luck with my own bank but with her perseverance she was able to get me a mortgage approved, and secured, ironically with my own bank!!
I can't thank you enough for helping me on my journey to find and purchase my dream home.
I would highly recommend Emma, not just for the hard work she puts into her clients needs but for her professionalism at every step of the way, beginning to end.
Yasmin · 16 June 2022
★★★★★ 5/5
GoogleWe have just completed the sale of my late Fathers property & the service & support we received from Rupert, Richard & Jane from start to finish was excellent. They helped right from the probate valuation stage to final valuation & …
Sharon · 23 June 2025
Agent replied · 2 April 2025
Dear Sharon, Its been a pleasure to assist you and your brother throughout the sale. Made even more by the fact I had dealt with your father with some of his moves over the years. We hope you find comfort in the fact you have done him … More
★★★★★ 5/5
GoogleGreat service from Your Move Hoo got our sale over the line after a few hurdles
Caroline · 13 February 2026
Agent replied · 13 April 2026
Thank you Caroline, will miss chatting with you and Mark, enjoy and relax in your home!
★★★★★ 5/5
GoogleMy house was on the market for some 8 months before completion. The staff at Hoo were very good in getting it sold. They arranged and supervised all the viewings so I could leave all that to them.
Yes, very happy.PositiveResponsiveness, Quality, Professionalism, Value
Nigel · 22 June 2021
Agent replied · 21 June 2024
Dear Mr Hewitt
Thank you for your kind review. Its always great to hear positive feed back. We were very pleased that all reached a happy completion.
Best wishes for the future from the team at Your Move Hoo.
★★★★★ 5/5
GoogleJust completed the sale of our property. With the professional service from Richard, Rupert & Jane the sale was a total seamless process.
With there honest property valuation & advice. Being informed at every every opportunity. Thanks again for your help.
Richard · 27 February 2025
Agent replied · 3 March 2025
Hi Richard
It was a pleasure to help you all, especially at a difficult time for you. So pleased all went through as it did many thanks for your warm feed back. … More
★★★★★ 5/5
GoogleVery helpful during the transaction - always friendly and willing to assist!
Emily · 26 December 2025
Agent replied · 16 January 2026
Thanks Emily! Great working with you both, enjoy Christmas in your new home!!
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