Your Move reviews in Canterbury, Tunbridge Wells, Dartford and 27 more

★★★★★ 5/5

Google

We’ll coordinated workers especially Ella she was so helpful in getting us a house to rent. My partner and I was supported all the way in the journey of getting a house.

Lizzy · 7 February 2019 · Your Move Dartford

★★★★★ 1/5

Google

Agent arrived late to the inital viewing and this was only the start of it. Communication was poor, customer service skills lacking. Spent alot of our time chasing them in relation to referencing etc. To top it off we received a call last minute to say that the landlord had to move back into the property. (At this point they had only just sent us the referencing forms to complete, despite numerous phone calls and the fact the deposit had been paid over a month ago.) Avoid at all costs!

K · 7 February 2019 · Your Move Dartford

★★★★★ 1/5

Google

Have been looking for a place to move for a few weeks now. Out of 10+ Agencies I have dealt with this has been by far the worst. Arranged a viewing with the office for an apartment. On the day of the viewing we got there 15 minutes early as to not keep anyone waiting. 10 minutes after the viewing should have started and no one calling me I decided to call the office. They apologized to me and told me their colleague got caught up in a previous viewing and will be there shortly. In the end we waited almost 35 minutes for the agent to arrive. In the meantime someone else had showed up, probably for the time slot after us. When the agent arrived she completely ignored me at first and greeted the other person first. After going up to her and introducing myself, saying I had the viewing 30 minutes ago. She looked at me for a second and then turned around and started speaking with the other person and continued to do so throughout the whole viewing, she never thought to at least apologize to us. After that I had to share the viewing with someone else while the agent completely ignored me and only engaged with the other person. It was all highly unprofessional and we left the viewing feeling like we just wasted time and money to get to the apartment. Their office has been helpful but the viewing was horrifyingly bad.

Juan-Carsten · 7 February 2019 · Your Move Dartford

★★★★★ 1/5

Google

Apparently now the tenants of a flat have to do the estate agent's job for them. 2 families and a lady turned up at the flat we're moving out of in a few days last night all at completely varying times. There was no estate agent accompanying any of them, two of them had struggled to find the place and we had to assist them with locating it, once located ultimately my housemate and I had to show them around and talk over the flat's details. Can we expect commission for our assistance in a potential sale? Shocking laziness and unprofessionalism. Terrible experience throughout the past two years. Don't use Your Move.

Matt · 7 February 2019 · Your Move Dartford

★★★★★ 5/5

Google

I must praise Steve Lock and his sales team at YourMove Dartford. Having been badly let down twice by a previous Agent (costly abortive sales, and other later unsatisfactory points) I came to YourMove at a very low ebb in my emotions in selling my property. From the moment I first stepped foot inside the branch, Steve and all his team were welcoming, polite, professional, and gave advice (in a clear way) that always proved bang-on correct, the latter particularly a big change from my previous experiences. Yes, I had to agree a slightly higher commission rate above that of my previous Agent, but I have no regrets in doing so because it was worth it. One gets what one pays for, and I got a much better service as a result. I finally felt safe in their hands. I was kept fully informed at every stage of viewings of what was happening. Negotiations in agreeing (or not) a sale price were conducted in an exemplary fashion. Once an offer was accepted, Steve and his team were very proactive (liaising with myself and the Buyer and both sets of Solicitors) in overcoming any Conveyancing issues, in one particular aspect literally going the extra mile to help! If I had any questions or points to raise, Steve’s team were all warm and patient in hearing me, and any issues got promptly seen to. If anyone is looking to sell a Property, I unreservedly recommend Steve Lock and YourMove Dartford to you as you will be in safe hands. I certainly intend making them my first port of call should I become responsible for selling any property in the locality in the future.

Alex · 7 February 2019 · Your Move Dartford

★★★★★ 5/5

Google

'Your Move Dartford' are an exceptionally professional yet friendly company. The office is warm and approachable when you walk in and all the colleagues are extremely helpful. I have been dealing with Elliott in the Dartford office and he is a pleasure to work with. He has been efficient, informative and delivered the best quality service which I could not fault. I trust Your Move with my property and would thoroughly recommend them.

Amy · 7 February 2019 · Your Move Dartford

★★★★★ 5/5

Google

We are very thankful for help with quick and smooth going thru process of referencing and completing necessary documentation. Your Move Dartford staff was very helpful and friendly with ours numerous of questions. We have been dealing with all of the process with Ula in the Dartford Branch and she is very helpful person , which can resolve every issue. Fully professional from start to finish and kept us informed on every stage. Highly recommend. Another happy customer. Thank you!

Mariusz · 7 February 2019 · Your Move Dartford

★★★★★ 5/5

Google

Rating only, no written review.

Craig · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

We used Reeds Rains earlier this year and they were professional, friendly and made our process as easy as possible. Would definitely recommend them

Vikram · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

Excellent service throughout. Peter Pronger was absolutely outstanding - really on the ball in terms of communications,, totally got where was I coming from. One of the best agents I have dealt with.

MH · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

Eugene was an absolute pleasure to work with. He kept us up to date the whole way through the process. Time and again Eugene went over and above. He made the whole process as smooth as can be.

Emily · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

I have used Jon, Pete & Eugene previously and can’t recommend these guys enough. They understood my requirements and found me something suitable in a week. The whole process was done in 5 weeks and in time for Christmas.

_ · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

Just bought a house through Pete at Reeds Rain. Really appreciated that it was no hard sale. Absolutely pleasant and seamless experience. We are going to use them again.

Kirsten · 24 January 2019 · Reeds Rains Catford

★★★★★ 4/5

Google

We've used them twice and everyone is really helpful and deals with our queries promptly. Particularly Rachel Briggs, as she is really patient and always responds to our queries quickly and is happy to explain things in different ways so that we understand. She gives really good customer service.

Rita · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

We've just completed on both a sale and purchase with Reeds Rains in Catford. We were dealing with Peter Pronger and are extremely pleased with the service - they were involved all the way through by regularly calling solicitors etc to make sure everything progressed well and keeping us updated. Friendly and professional. Peter, Jon, Eugene, thanks very much!

Sylvia · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

I was involved as a contact in the selling of my elderly sister's home because she didnt understand the process. I cannot praise enough the staff at Reeds Rains. They went far and above their contractual obligations to help my sister move smoothly . Eugene and John visited her regularly and made many phone calls and filled out forms that she didnt understand. Many things that her solicitor should have done. They copied documents for her and kept in touch with me at every step of the way so i could then relay the information to my sister. I would not hesitate in using Reeds Rains in selling my home if the need arose. They are a credit to their company and their profession. TJR

Tom · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

We bought our house through Reeds Rains over the summer. Pete was the agent we dealt with throughout the purchase and he made the process as smooth as possible which was highly appreciated. We would consider using Reeds Rains for any sale in future.

Roboshabs · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

Reeds Rains (Catford) were absolutely amazing throughout our transaction. We sold through Reeds Rains. The whole experience was refreshingly better than anything we have experienced in London with property agents. If we ever buy/sell again I will not consider anyone but Reeds Rains.

Amey · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

My wife and I were in urgent need of a house in the Catford area... because we were about to give birth to our 3rd daughter/ princess. Eugene Grant-Evans and his team at Reeds Rains Catford were amazingly helpful and excellent at their jobs, and always so happy and cheerful, as they shepherded us through the house buying process from viewings to final pick up of keys. Thanks so much Eugene. You rocked! We are so happy with our purchase and your blessed work was a big part of that.

Matt · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

This is the second time I have used Reeds Rains Catford over a couple of years. The service provided was terrific and nothing was too much trouble. Pete certainly went the extra mile in supporting the sale and then followed the sale through the legal process dealing with problems in a proactive manner before they turned into major issues. I have no hesitation in recommending them. Great service and good value for money.

Les · 24 January 2019 · Reeds Rains Catford

★★★★★ 5/5

Google

Very good service and very professional Metin Ozkan

Gheorghe · 24 January 2019 · Reeds Rains Plaistow

★★★★★ 1/5

Google

Terrible experience. No accountability. Complete waste of money! Do not hire them.

Paromita · 24 January 2019 · Reeds Rains Plaistow

★★★★★ 5/5

Google

Great service that went very smoothly. Thanks to Metin and the team. I highly recommend.

Henry · 24 January 2019 · Reeds Rains Plaistow

★★★★★ 5/5

Google

Great service ! Special thanks to Metin Ozkan, who assisted us throughout the process.

Vadim · 24 January 2019 · Reeds Rains Plaistow