5/5
Good.

Trusted Agent profile · Kent, Surrey, East Sussex and more
Verified
★★★★★
7,933 reviews across 37 offices and 5 platforms
Your Move has 37 offices, in Canterbury (two offices), Tunbridge Wells (two offices), Dartford, Egham (two offices), Gravesend (two offices), New Cross, Plaistow, Whitton, Surbiton, Eltham, Bromley, Bexleyheath, Abbey Wood, Hastings, Rochester (three offices), Catford, Swanley, Blackheath, Rainham, Rye, Wallington, Sutton (two offices), Walderslade, Hoo, Maidstone, Gillingham, Chatham, Deal, Longfield and Faversham (Kent, Surrey, East Sussex and Greater London). Together they have 7,933 reviews on five platforms, rated 4.5 out of 5 overall.
6,067
Reviews on Google
All 37 offices
14
Reviews on Facebook
All 37 offices
7
Reviews on Yell
All 37 offices
3
Reviews on View Agents
All 37 offices
1,842
Reviews on Trustpilot
All 37 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move's 37 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Good.
4/5
I've mentioned elsewhere that I firmly believe that (most) estate agents are evil and must be stopped. However, unlike most places we viewed, Reed Rains knew everything about the property, were keen and very helpful.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Agent was 30 minutes late for the viewing. Not a great experience
5/5
Rating only, no written review.
1/5
Worst type of people
Not a single good word to say about this company. From searching social media i glad to see i'm not alone. Inconstancy at every level. I have unpaid tenants (squatters) in an overcrowded flat i rent. I've been forced to live with a baby for the past 6 months and its not great to see constitution work starting on the back of the property this week. All i want to do is leave my contract and cut all ties with this company but they will not let me leave without paying a hefty fee. The number of sleepless nights i have suffered is nothing when compared to helplessness and inaction of their staff. If you are a first time renter do not be fooled, they are not on your side. Moving to London was a life ambition of mine and this joyous time has been destroyed by their incompetency and i'm stuck here for another 6 months with no way out.
5/5
Very professional and serious
We have a very good experience with Your Move agency from central Bromley. They helped us find a couple of properties to view, according to our wishes, from which we have chosen the one we are renting at the moment. We are new to the UK - only moved here at the beginning of June and although we were told by other agencies that it could take minimum 2 weeks before moving into a property after final go-ahead, Your Move made it happen for us in just a couple of days ! We are very grateful to them, we highly recommend them and of course will work with them in future again.
1/5
worst experience I ever had - wana be smart >>>> stay away of that agency .....they never answer phone....they never call back(not iven when they tell you 6 times that they will) and at the end of the contract they will take everything they can from you(which is more that you will expect); and they always manage to move slower then you would expect - no matter how low is your standard :))) PS: when I wanted to see the property they let that in the job of the ex-tenant >>>>who was an est european or rusian lady ....who spoke no english :))) I can not complain : they were nice people but 100% unable to do their job - their professional lvl was way way way under all the other agencies I ever worked with :((
3/5
I let a flat through this your move, and they are very nice, but the lettings guy Sunny was a bit all over the place, gave me wrong information, and wasnt even there for the viewing, left it up to the previous tenant! The manager of the branch is lovely though
1/5
Not happy!!
Very unhelpful, when trying to sort out problems with a rented property, have been waiting over a month for bathroom and kitchen to even attempted to be sorted!! Never hear back from phone calls and messages that have been left!!
5/5
Rating only, no written review.
5/5
I just wanted to say a big thank you to the team at Reeds Rains Catford office, especially Jon who was friendly and very helpful throughout the sale of our house. He kept me updated at every opportunity and I wouldn't hesitate to recommend them to anyone, thanks again! Matt
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canterbury (3 St. Margarets Street) has the most, with 2,135 reviews rated 4.3 out of 5, followed by Tunbridge wells with 416.
The 37 Your Move offices, by town:
3 reviews from tenants, rated 3.7 out of 5 on average. For example, Andreea wrote: "We have a very good experience with Your Move agency from central Bromley. They helped us find a couple of properties to view, according to our wishes, from ..."
Yes. In The Trusted Agent 2026 awards: Your Move, Whitton won Trusted Agent.