Trusted Agent profile · Kent, Surrey, East Sussex and more
Verified
★★★★★
8,055 reviews across 37 offices and 5 platforms
Your Move has 37 offices, in Canterbury (two offices), Tunbridge Wells (two offices), Dartford, Egham (two offices), Gravesend (two offices), New Cross, Whitton, Plaistow, Eltham, Surbiton, Bromley, Bexleyheath, Catford, Abbey Wood, Hastings, Rochester (three offices), Swanley, Blackheath, Rainham, Rye, Wallington, Sutton (two offices), Walderslade, Hoo, Maidstone, Gillingham, Chatham, Deal, Longfield and Faversham (Kent, Surrey, East Sussex and Greater London). Together they have 8,055 reviews on five platforms, rated 4.5 out of 5 overall.
6,176
Reviews on Google
All 37 offices
14
Reviews on Facebook
All 37 offices
7
Reviews on Yell
All 37 offices
3
Reviews on The Trusted Agent
All 37 offices
1,855
Reviews on Trustpilot
All 37 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Your Move's 37 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have recently been out on a viewing with Your Move and wanted to say that Kirsty and her team in Swanley branch were highly professional and provided me with plenty information and answered any questions that i had, I felt that the service I received was way above other agents I have used in the pass.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleExcellent
5/5
GoogleGreat customer service! Professional, efficient and fast ! I can thoroughly recommend them
5/5
GoogleBoth Alex and George were very helpful and accommodating in helping me to purchase my flat. Would definitely consider doing business with them again.
1/5
GoogleThis is really robers You really have to be carefull Their rent us property with gas cooker leaking And completly damaga electric heaters Rob deposit The adress property 115 Sutton Heights Albion Road SM2 5 TD We had a lot of peoblem with the women from managagment very route took her 3 months to change the gas cooker and electric heater We nearly lost life in this property Stay away from them ROBERS
5/5
GoogleMark at Sutton was very helpful and accommodating in helping me to purchase my house. Would definitely consider recommending him every time.
1/5
GoogleWill never use Your Move again because of unpleasant encounter with agent Sarah who is incredibly rude, blames you for her own mistakes and is generally a nightmare to deal with. Have only experienced the company through this one agent and this has given us a very negative view of the company.
Hi Matthew, We’re sorry to hear you’re unhappy. Due to your requests about your rental payments, it is part of our standard process to re-reference all tenants, especially when it is requested by the landlord. If you feel there has been miscommunication concerning this and you will like to escalate your complaint, please get back in touch with the branch and a member of the senior management will try to help you. Kind regards, Your Move Sutton
5/5
GoogleMy wife and I have used Your Move Phil and his team twice and I cannot recommend them enough! Phil has prevoisly sold our old proeprty and therefore when we went to sell this time we knew in a heartbeat we'd be returning to Phil and his team. Jay was our main contact and again he was outstanding, honest, professional and highly communicative. Jay recommended we dropped our guide price (which we were reluctant to do) however upon his recommendations we did so, the traffic of viewings doubled and our property was sold within 10 days. As we started our own search for a new property Jay and Phil were exceptional in their advice and guidance. Throughout the whole process both Jay and Phil have gone above and beyond on numerous occasions! If you want am estate agents who honestly care and will show this throughout the moving process these are your guys! There are not enough positive words to express our graditude, satisfaction and thanks to both!
5/5
GoogleHad a great chat with the lady in branch. Very informative and patient with my questions. Will be selling my houses with them!!! Went into a few agents in the area to help me decide who I wanted to sell my 2 houses with and this one by far tops them all.
5/5
GoogleJay gave us an excellent service with regular updates.His advice on the buyer was spot on .Which all helped for a speedy completion.
4/5
GoogleAll though we did not achieve anywhere near the price we were expecting but to be honest it was a difficult time leading up to Christmas we did move on. Jay our negotiator was excellent keeping us informed all the way through we would recommend him to anybody.
5/5
GoogleWe recently sold a flat through Your Move Sutton and it went really smoothly. We dealt with Jay throughout and he was great to work with - driving the buyers and keeping us abreast of developments at each stage. Great service.
5/5
GoogleGreat experience selling our property through Your Move Sutton. Professional and personal service from beginning through to completion. Jay was a pleasure to deal with and was proactive throughout the whole process. Nothing was too much trouble and I would not hesitate to recommend Your Move Sutton.
5/5
GoogleMe and my husband had very specific requirements and were not at all ready for any compromises as we were set to buy our 1st home. We saw numerous properties in Sutton and in the process met many property agents. Its an exceptionally rare experience to have a great agent to make the home buying fantastic. Jay invests so much in researching about the home, provides all the information you would ever require and matches you to your dream home very closely. We eventually bought our home from a different agent but the fantastic customer service we experienced with Jay, we were driven to recommend him strongly! For our next property will certainly contact Jay.
5/5
GoogleJay is absolutely amazing , he supported us throughout and made us move to our new home in just under 2 months . Well recommended! Also Nick Ward the mortgage brooker for Your Move Sutton is also amazing very helpful and experienced. He had helped us to get the best deal and provided great advise and support .Thank you both for helping us to buy our dream home !
5/5
GoogleService was excellent . The sale went through so smoothly with the great help of Jay(your move) ,he was always available if we had any questions or queries. I will be recommending him to anyone I know to be moving in the future. Jay is simply a star .Special thanks to Phil as he gave us good advice when he did the valuation of our property.
5/5
GoogleWe just bought our first house and Jay from the Sutton branch couldn't have made things easier for us! His availability and helpfulness made us feel comfortable throughout the whole purchase process. Jay was always happy to answer all our queries and we couldn't have asked for a better agent! Jay and Nick both worked together amazingly and made the whole process easier and more clear for us as first time buyers. Wouldn't hesitate in recommending them both!
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Canterbury (3 St. Margarets Street) has the most, with 2,148 reviews rated 4.3 out of 5, followed by Tunbridge wells with 416.
The 37 Your Move offices, by town:
3 reviews from tenants, rated 3.7 out of 5 on average. For example, Andreea wrote: "We have a very good experience with Your Move agency from central Bromley. They helped us find a couple of properties to view, according to our wishes, from ..."
Yes. In The Trusted Agent 2026 awards: Your Move, Whitton won Trusted Agent.
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